Heather is great! She understands and does the best cut and color I have ever had. It took me 70…read moreplus years to find a good stylist for my thin hair, Does well with perms too.

I showed a picture to a level 3 stylist and specifically asked for interior 'thinning' and for…read morepoint cut or razored ends. I came out looking nothing like I asked for. Yes, I said something. Will NOT go back. Yes, I know, you cannot always get what is in the picture but the fact that I didn't even remotely get what I asked for and then was TOLD to scan a QR code to provide a tip? No thank you.

Excellent haircut! Friendly! Good suggestions!…read more Speaks English, Mandarin, Cantonese & Japanese.

1.) Moving to Michigan, was trying to find a good Asian hairdresser, Ms. Noel, is very meticulous…read morein her work and manner, but it was rude that my phone was chucked out of my hand because I was trying to send a text! I am not a child. 2.) issue: I did not appreciate the $25 up charge from what was stated in the website. I never went to a hairdresser who up-charges because hair was long? Professional Hairdressers should be experienced in short and long hair. Being consistent in prices, also I was asked for a tip at the end of the service. If you're on the fence; Definitely look for somewhere cheaper. I do like the cut and work, but I did not like the demanding, mixed energy here.

Recently, I had a haircut by Heather, I am thrilled with how it turned out! She listened and cut it…read moreexactly how I wanted it. For once, my hair looked like the photo samples I had. I look forward to my next haircut, and I have already recommended her to my son. *He is also very happy with his haircut, she did an excellent job for him too!

Service was excellent I've been here before for a haircut wasn't impressed BUT I came back to this…read moresalon to get my hair done, I am a natural red toned brunette I was very honest with my hair stylist (Paige) and i wear hair tape in extensions already, she made me very happy! I wasn't expecting bright blonde for my first time but it's bright! she kept the length but blended my hair with fake. Most salons I go to they rip off my head like I'm there tester mannequin when they were in school but i have nothing but compliments on Paige she was very gentle with the blow dry process the shampoo bowl and not giving me the awkward makeup line! Definitely recommend her if you come to this salon! she definitely and the salon itself and the people who come in to get there hair done made it comfortable space. Thank you

Great salon! I have been using them for a few years to get my blow dry and make up done for the…read moreparties or weddings. All the staff is wonderful, knowledgeable and accommodating.

This is my go-to salon for haircuts, color, blowouts, and maintenance. Melody is my main stylist,…read moreand she does an amazing job every time. I always receive compliments on my hair after visiting. I'm definitely keeping this as my regular spot!

The lady's attitude was really terrible. I was being completely respectful and even politely…read morecomplimented her craftsmanship (though honestly it wasn't much different from the ones in Ann Arbor...). When it came time to pay, I said "credit card," and she said, "Cash only." I asked if I could Zelle her a bit extra instead, and she took me to the far corner, pointed at a handwritten note on the wall (who could even see that?), and said, "Do you understand English? Only cash." Then she just turned away and went back to what she was doing... Luckily my friend was nearby and helped me grab some cash. I've never seen someone so rude -- is it really that hard to speak to customers politely?

First time and last time here. She cut my neck with her…read morerazor! Now I have damaged skin due to this woman!! Was not informed when I called that she only accepts cash, check, etc. I have a short hair style. She did not listen to what I asked for regarding haircut. She was having a loud conversation in her native language while washing my hair and the temp of the water was too hot. She moves your head aggressively to wash and cut hair. I explained exactly what I wanted and now I have to wait for my hair to grow out to look decent at all!

I have been a client of Molly's for many years. I love Molly and Tress Salon. I've worked with…read moreStacey, Tawny and Nicole as well and I always love my hair. Everyone is great at Tress. The salon is very relaxed and laid back which I really appreciate.

In February/ March of 2018 my husband book a hair and nail appointment at my favorite salon and…read morestylist. My hair appointment wound up getting rescheduled to June. When I was getting my hair done I requested low lights (black) and highlights (blonde) and the color bleed together and I walked out of the salon grey trying not to cry until I got into my car, because I didn't want to make Stacey (my stylist at the time/ and owner) feel bad. I had to wait a week or two (can't remember) before I could get back in and I was mortified I had to go to work in a professional setting and conducting meeting with doctors with grey hair, and expecting them to take me seriously. I was 32 at the time and couldn't pull off the 60 year old silver fox, nor was I trying to. In June/ July of 2020 once the salons opened I couldn't get an appointment. I understood they were over booked and everyone wanted in but I was willing to wait, but no appointment date was offered, and I had to go somewhere else. Fast forward to this past month I made an appointment nearly 4 weeks in advanced for 1/22/21. I confirmed my appointment via text several times and then got cancelled on the day before (after requesting off from work). I was told only the afternoon clients were getting cancelled on, and I wanted to see if I could move my appointment up to the morning. The morning receptionist said she would see if it's possible and call me back. Hours went by and I never got a call back. When I called I was told the receptionist I spoke with went home for the day. The afternoon receptionist I was speaking with told me an earlier day appointment wouldn't be possible. I was asking for the next available appointment day or how soon I could get in, and she told me that Stacie was booked out over a month in advanced and it was so far out she wouldn't even give me a possible day to reschedule to after I had already waited 4 weeks. I was a customer for over 8-10 years and followed her from her old salon. I told the receptionist I wasn't going to come back, and I get they probably don't care, but I'm the third person that I know who has stopped going after years of being a loyal customer. I wasn't a "Karen," I was flexible, bought the recommended products, never complained, even offered to pay when she corrected my hair color, and always tipped well. After being treated poorly for the third time I left a poor review similar to this one on their Facebook page, so maybe the owner could rectify or address or even become aware of the situation. I was giving them the benefit of the doubt (maybe the owner didn't know the receptionist forgot to call me back). But to my surprise the owner publicly lied and told me that they did call me back. When I told her all I got was a cancellation text message and I called back twice all she had to say was that their customers where their top priority for their successful business and they did call me back ASAP. When I told her that her staff isn't being honest if they told her that she said she was sorry I'm unhappy. I asked her that I was just sharing my experiences and what if this had happened to a bride the day before her wedding? Instead of apologizing, or taking any accountability, or admitting this could have been handled better she said; thank you for the feedback, and have a great day. The owner might as well have publicly told me to go eff myself . (This was the cliff notes version) This is the most unprofessional place I have ever encountered. You're better off saving your time and money and walking into fantastic sams or great clips and will probably revive better treatment. If you don't mind waiting 4 weeks and possibly getting cancelled on by text or possibly not being to reschedule with no sincere apology for some blonde bleach highlights then go ahead and schedule an appointment by all means because apparently Stacie is a one trick pony and that's all she knows how to do. Overall I'm disappointed with the service and lack of concern of loyal customers.

Grace is phenomenal! I'm so glad I found this salon. She's always on time and goes over the…read moreservices she suggests and pricing. Love her!

I got the best haircut from Bryce, everytime I go I always leave happy! They do a great job and…read morealways make my hair look flawless.

Always connects. Always makes sure to understand what you're asking her to do while lending her…read moreexpert insights. The cut is perfect! Yana is a hair hero! Maureen

The struggle to find the right salon is rough...so glad I found out about Salon Freda! The vibes…read moreare great in there & the staff is super friendly! I feel good knowing only the best quality products are being used in my hair && I highly recommend Briana ! She was able to take me from a box dye black to this ashy and blonde highlight in just two session! I won't trust anyone else with my hair!