First time customer and stylist ruined my hair! (She is not one of the stylists mentioned in…read moreprevious, positive reviews.) She did not listen to what I requested even though I showed her a picture as well as a picture of the cut I wanted was on her wall by her work station. Gave me a horrible haircut that is going to take 3-6 months to grow out. When she asked me what I thought, my response was luckily it will eventually grow out. She tried to say it was a mix of an old style I showed her that I did not want and what I requested. Also, prices posted are for EACH service. A color for $ amt does not include cut/blowout.

Casey is always amazing. Fantastic tech and very patient. She makes every effort to get a…read morereservation done. Thank you Casey..

I got my hair cut at Salon Zen Aveda in Mercato and let me tell you... this place is legit. The…read moremoment you walk in, it looks like a spa and a high-end art gallery had a beautiful baby. Super clean, super stylish, and somehow still one of the most comfortable places I've ever sat in while someone came at me with scissors. The whole staff is friendly and welcoming, but my girl Ang? Absolute rockstar. She's the kind of stylist who can hold a conversation about literally anything -- and I mean anything. Half the fun is the haircut, the other half is wondering what wild topic we're going to end up talking about next. She keeps you laughing, keeps you relaxed, and then somehow sends you out the door looking ten times better than when you walked in. I swear, Ang could cut your hair blindfolded and it would still come out perfect... though for legal reasons I'm glad she doesn't test that theory. If you want a great cut, a great vibe, and a great time, go see Ang at Salon Zen Aveda. Amazing people, amazing atmosphere, and hands-down the best haircut I've had in Naples. Highly recommend.

I went in and asked for highlights. I have brown/blonde hair. I asked Danielle. We sat for a…read moreconsultation. She said, "I know exactly what you want. To take the gray out and bring your hair back to highlights." She understood that I like to be a brighter blonde with lights around my face. She said, "No problem again." I was there for four hours. Never in my life has this happened to me! I looked at my hair, and it was completely ORANGE! My entire head! It cost $390! Like an idiot, I paid in full! I told her I wasn't happy. I went back to the salon when she was not there, and they gave me a $100 credit. Never go to this woman! Anyone, especially with blonde hair, who wants highlights and/or lowlights. I can't even rate my experience because it was below a 1.

If you want to be treated as if you're the problem for asking for simplistic things like a straight…read morepart.. come here! If you want to have it look like a 14 year old with no training did your hair... come here! And most importantly if you want to waste an hour of your day... this is 100% your place. This salon caused me to be VERY LATE and nearly miss my event. Absolutely the worst salon I've ever been to. I asked for sleek coquette braids for a party. See the pics. Messy part, not sleek and super over textured. Ended up having to do my own hair on the way to my event. Throughout the process the stylist, Aaliyah didn't follow what I asked for. I said sleek regular braids, she suggested boho French, I said no... sleek, I need to be outside 5+ hours. It was really odd to me I showed her a photo and she brushed me off. Assumed she just finally understood.. but boy was I wrong. Also during this chatting period she let me know she doesn't like working at a salon and would rather do private hair and makeup bookings because "she can charge $300 for this basic hair" which I found to be super weird... I AM AT A SALON YOUR WORKING AT? Also what does your employer think about you telling me this? Anyway.. Finally see the end product and I'm horrified but I have no time to have her fix it so I figure I'll pay and leave and just never come back, hoping maybe I could fix it myself. However, the more I looked at my hair the worse it actually looked. I used their mirrors in reception and saw how drastically crooked my part was. The braids looked so shriveled and horrible in the daylight. When I was checking out I told the receptionist I wouldn't tip 20% because the part is crooked and the braids are not what I asked for. NOTE: I asked for nothing!! Simply said: I wanted to be transparent since I'm yelp elite and would leave a review that this was really bad service and styling for over $100. Told her I'm used to NYC and Miami pricing but for quality service, not this. Also told her I don't have time for the girl to fix my whole head, and I'm confused because the most BASIC aspect of the hairstyle is a straight line, which she could not do. She kept calling me "honey" "sweetie" and "girl" like I was a 6 year old... then acted like she'd do something. First she refunded me and said she'd call the manager... however she then came back and said never mind, gonna recharge you, and it'll be full price minus $20 because "that's just the pricing." Tried to make it about me not wanting to pay versus the genuinely trash quality they provided me. It's the first law of cosmetology school to learn STRAIGHT LINES, and parts, so weird that they thought it looked ok. For reference my NORMAL hairstylist gets a 20-50% tip from me on services, and sometimes 100% tip when she braids my hair. I was 100% targeted because I said I was unhappy and not going to tip the girl 20%. So to confirm, they wanted to charge me $95 plus tip for braids that were not what I asked for, and a part that looks like a teenager did my hair. When I explained that I'm disappointed that the part was super crooked and the style isn't what I asked for (couldn't see much while she did my hair and told her I didn't see well without glasses) they tried to act like I was the problem because I didn't have another hour to let her fix it. I even showed the stylist a photo of what I wanted.. it wasn't even close. I had them take the styling out of my hair and the girl was beyond rude, nasty and mean while doing so, also said she did what I wanted which I explained again I asked for sleek and not shriveled, and when I said I wanted a straight part she said "looks fine to me"! She pulled my hair and made this sooo uncomfortable. They had me leave the salon with texture spray, product and never even brushed out my hair. No offer to return my hair the way I came in, or even brush it. Left me looking a HOT mess on a weekend where hundreds are outside at the farmers market. I would avoid this place and garbage staff. The worst service I've ever had at a salon in Naples. These weirdos genuinely had a boner for being nasty and sending me out the door looking like a mess. Weirdest experience ever. Go to blue water salon for great service, excellent braids and party hair, and to be treated as an actual human.

I've been going to Gigi for over 5 years now, and she is truly the best! She's not only incredibly…read moretalented but also one of the kindest and most genuine people you'll ever meet. Gigi always puts the health of your hair first. she'll never do anything that could damage it and is completely honest about what will or won't work for you. Every time I leave her chair, my hair looks amazing, feels so healthy, and I feel so confident. I can't recommend her enough!

Best Salon anywhere. I have short hair and I like a precision haircut that is very stylish. I also…read moreget blonde highlights. If you want the best results for your hair type and to compliment your face, don't go anywhere else. Barona and her team are amazing!!

I waited 30+ minutes after my arranged time for my stylist to become available. No one communicated…read morewith me about the delay. In fact, the person at the front desk never smiled or even welcomed me in any way. Apparently, each provider needs to purchase her own tools. My hairdresser uses a ridiculously loud hair dryer that she thinks is fine, although it kept overheating. Would also caution any employee from espousing her own politics or health advice. This is not a well supervised staff. The owner is obviously absent.

The salon has become overpriced unfriendly and does not cater to long time customers. I'm very…read moredisappointed in my overpriced haircut done by Michelle. I'm also disappointed that I wasn't told until check out that I would be charged for a missed appointment. The appointment I missed was in large part due to their faulty notification system. I have been telling them for years that I never got text messages from them that, there seemed to be a problem. I even reminded them of this fact when I made my new appointment. low and behold, partly my fault due to a typo made in my scheduler, I missed my appointment. The day that I was calling to self-confirm my appointment turned out to be the appointment day. I was told that I had missed the appointment that day. Surprisingly they didn't call me when I didn't show up. I'm only five minutes away from the salon and could have been there immediately Instead they kindly booked a new appointment. That took a few phone calls including one with the owner, never was it mentioned that they would be charging me for the missed appointment. It was not mentioned when I was making a new appointment, not when I arrived at the salon, not during the services. Only when I was checking out after having opted for an expensive but in effective conditioning treatment plus over tipped the stylist considerably plus elected to buy some products and then I'm told that the reason the bill is so huge is because I was being charged for the missed appointment. I did not see that information written anywhere at the front desk. I guess an establishment always has the right to do this, but I think notifying the clients in advance prior to the new charges is a good idea. Over all I'm surprised at the very shabby treatment I was given. I have been a client at the salon for more than eight years. Very disappointing treatment that I took as a message saying we don't want your business. I would say stay away! The salon is overpriced, offers ineffective expensive treatment and there's much more attitude than a business providing personal services should exhibit.

Amazing salon, with an owner of integrity and ethics. Too…read morebad about the fake reviews from disgruntled fired employees, I feel your pain. This salon provides a respite from all the chaos in our world and they care about you and your hair! Keep it up, ignore the haters along with the fake Yelp reviews.

Hidden gem in Bonita. Best service and professional and courteous staff…read more Small salon decorated with taste and filled with talent. If you want a wonderful experience, don't hesitate. I love my haircut and have become a repeat customer.

This is a follow up picture of my roots right after getting them "highlighted". Why did I pay for…read morethis when I now have to pay again to get them fixed?

Hands-down, this is the best salon experience I've ever had. Gigi works miracles!!!! I came in with…read moregreen hair from black dye over top of red hair coloring. After the bleach test strand all that was left was a red stain. Gigi was phenomenal and brought me to a beautiful brown/blonde just like I asked for. Another perk is that everybody that was working at the salon that day was hands-on and helping when she needed it. Throughout the whole experience, I truly felt like I was in good hands and she has gained a client for life.

Staff were absolutely graceful and welcoming. I had to reschedule my appointment since I drove 1:45…read morefrom Sarasota and they were very accommodating. A beautiful young lady named Jasmine helped my hair revitalize with care and experience. Very professional yet very sociable. I enjoyed my experience there. Thank you!

This is one of the Best Salons I have ever been to in Florida. Legit a hidden Gem in Naples. Delfis…read morethe owner is kind, sweet and super attentive. She gives the client exactly what they ask for. My friend and I have been going to her for years now and will continue to follow her . Ladies you will never regret your choice when you go to her. Your hair will look beautiful and most importantly last in this crazy Florida weather.

I am so glad I found a Dominican Hair Salon ! It was so welcoming to hear a familiar spanish accent…read moreand see the dominican flag when I walked in . I am from NY and moved here A few months ago and There is something about having a hair dresser that deals with all kinda of hair types that makes you feel as if your hair will be taken carw off. I went in to color and blow dry my hair , my appointment was honored and I was taken care of quickly ! I loved my new hair color and will be returning to the salon . For the covid interested, everyone had a mask and precautions were followed .