I reached out to several companies and had a few come out to my property, but Ryan from Water…read moreHeater Pros immediately stood out. He took the time to explain all my options and the pros and cons of each. You can tell he's genuinely passionate and very knowledgeable. He even carefully assessed my older home to figure out how a tankless system could work. Other companies rushed through quotes, and one even tried to pressure me into deciding on the spot. Their pricing was very competitive. When I asked about add-ons other companies recommended, they honestly explained why those weren't necessary for my situation -- they could have upsold me, but didn't. Jose was also great to work with -- experienced, clear, and professional. They did exactly what they promised, cleaned up afterward, and didn't bombard me with numerous emails, texts and calls. I called, they showed up, gave me a fair quote, and got the job done. Simple and professional. Highly recommend. I will definitely use them in the future.

A++! Couldn't have asked for better. Very responsive! Same day service. Ryan and Joseph…read morearrived exactly at the scheduled time. Professional and considerate. Fixed our Noritz tankless water heater code 11 error quickly. Answered all of our questions and then some. We highly recommend Water Heater Pros! They have been added to our speed dial and will be our first call for any plumbing needs. Thanks Ryan and Joseph!

I emailed them on Thursday and received next day service…read more Victor came to my apartment. He was on time, and polite, and very knowledgeable. The main priority was a leaking kitchen faucet, with a secondary issue of a broken garbage disposal. The garbage disposal had been broken for more than a year and we were used to living without it, our main concern was the leaking faucet and the corresponding water waste. The faucet leak was a fast fix, Victor was very efficient. The garbage disposal was considerably more complicated and took more time. I was hesitant to move forward with the work because, as I've said, we've already lived for a while without it and were used to simply not having one and I wasn't sure if the additional cost of parts and labor was worth it. Victor charged me for parts, but gave me a deal on his labor. He was a class act and a gentleman all the way. I paid with a credit card. My card payment was taken over the phone by one of their office staff, Wendy. Wendy was very professional and patient with me as I spelled my email for the receipt. I have a long email and spelling it out can be confusing. She took her time and read back to me what she had typed to make sure it was correct before completing the payment. The only reason this review is getting 4 stars instead of the full 5 is because of the OTHER receptionist from when I first tried to book an appointment for a quote and work. I emailed inquiring about a quote and was called back by Jennifer. I unfortunately missed the call and Jennifer had to leave a message. She identified the business, but didn't say her name. When she asked me to call her office back, she rambled off the phone number so fast it was nearly unintelligible. I had to replay the message three times before I could write it all down. This is BAD phone etiquette. When I called the number, it was not for a plumber, the phone number was for home health services. Obviously, the wrong number. I sent a second email explaining the miscommunication and Jennifer called back to tell me I was the one who got the number wrong. This is BAD customer relations. I have worked customer service, guest relations, and hospitality jobs my entire adult life. BASIC phone etiquette when giving a number, any number whether it be a phone number, address, date, etc., is to speak the numbers slowly and then repeat it. Jennifer did not do that. When a customer messages about a miscommunication you do not place blame on the customer. This is service 101. I hope a portion of the fee from today's work goes to getting Jennifer some better phone etiquette and customer service training. tl;dr Victor, plumber - 5 stars Wendy, office staff, 5 stars Jennifer, office staff, 2 stars

We had a burst pipe and Sal's was the quickest plumbing company to arrive same-day to help us. They…read morealso had a policy where they provide a free consultation and will not bill unless they move forward with a repair. In our case, the plumber arrived and assisted me in shutting off the main waterline to the house. From there, he diagnosed that the repair would have to be to a fire sprinkler system, which would require a specialist with extra licensing. Because of this fire sprinkler requirement, unfortunately, he was unable to do the repair. However, I'm leaving a 5 star review for the team because not only were they proactive in coming by same-day to help, assisted me in shutting off the water and diagnosing the root cause, they demonstrated a tremendous level of ethics by honoring their word and not billing for the consultation, even though it could be argued that they provided more value than simply providing that consultation.

The water heater in a rental unit went out and they were able to come out, diagnose, provide me…read moreoptions with tradeoffs, and complete the work for my selected option within the same day. The technician, Daniel I., was very knowledgeable and professional and they made sure the work was up to code so that it will pass inspection.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

We used this company almost a year ago for a mainline repair, so we reached out to Mike for a…read moreservice call and we were not disappointed. They descaled our tankless heater and replaced a part in our shower; quick, professional and efficient! Highly recommend them for major and maintenance issues.

T&M is fantastic! It's so refreshing in this tough, selfish era to deal with such highly skilled,…read moreefficient, fair, and honest plumbing professionals. We have very old and weak pipes throughout our building, which means the usual anxiety around having plumbing issues. Michael and Ernest have nailed every job perfectly--we really have no more anxiety, because we know they can come through so effectively.

As you know I have been using Willy's Plumbing for many years now…read more Well they have never let me down. I had a stopprd up bathroom sink, not just the standard to much hair down the drain. They took care of it, thanks to Marco!! Great Job!!!

After over a decade of great service the only negative I can say about Willy's is they don't…read moreservice the entire LA county. Always phenomenal services delivered at a fair price. If it's scheduled work or emergency after hours work look nowhere else Willy's Plumbing are the best

Today, Hank, whom we had already met during his first visit, came back to our home to give us an…read moreestimate for replacing our old A/C system with a heat pump. Hank is an extraordinary representative of this company. He is professional, knowledgeable, and, what I liked most about him, he is simply a genuinely nice guy. We asked Hank to give us an estimate for replacing our old A/C system with a heat pump. Of all the people who have come out to give us estimates so far, he was by far the most thorough. In fact, he was the only one who actually took measurements instead of just looking around. At the end of his visit, he carefully walked us through the entire installation process and explained exactly what we could expect. He took his time, answered all of our questions, and never made us feel rushed. Very impressive. If the quality of the installation matches the quality of Hank's professionalism.

Sammy and Nick from American AC Heat Plumbing were excellent. They originally came out to clean our…read moreAC drainage pan and clean the air conditioning coil, but they went above and beyond by identifying the real source of the problem. We had been dealing with water draining from the secondary drainage pipe over the side of our house, hitting the exterior wall and window. We had multiple technicians come out previously and asked whether there was a bigger issue, but no one identified the cause. The last technician made it seem like all we could do was clean the pan and add additional piping to the secondary drainage line, which we did. Sammy and Nick were the first ones to realize that the reason so much water was coming out of the secondary drain was because our main drainage line was clogged. They cleaned it out and also recommended installing a float switch in the pan so that if the water level ever gets too high, the AC will automatically shut off before causing any spillage or ceiling damage. That recommendation gave us a huge sense of relief, because we had been really worried about potential water leaks and damage. Sammy and Nick were thorough, knowledgeable, and took the time to actually diagnose the issue instead of just treating the symptoms. We really appreciate their professionalism and would definitely recommend them.

Mattucci Plumbing just finished replacing a root infested section of my main drain from my house to…read morethe street. Tyler, Olsi and Matt from Mattucci did a beautiful job. It's too bad they had to bury their beautiful work. They promised one day of prep, one day of pipe pulling to replace my old clay pipe with new pipe, and one day for the city's inspection and their cleanup. Everything went according to plan, and I believe their price was reasonable. I waited for decades to take care of this problem because I thought that it would be enormously expensive to dig up the entire 30' from my house to the sidewalk. That would produce enough dirt to cover almost 1/2 of my front yard. I considered pipe lining, but I was concerned that I couldn't clear any future problems with a snake without damaging the lining. Instead of digging a major trench or lining the old drain, Mattucci dug a hole at each end of the old pipe and pulled the new pipe from hole to hole. The STD-17 pipe they used is both flexible for installation and very strong for a very long lifetime afterwards and no more roots. They discussed the plans ahead of time with the city senior inspector before beginning work, so there were no problems with the city permit or the final inspection. Tyler, Olsi and Matt had previously completed many pipe pulls similar to mine, so there were no hiccups or price increases. I was surprised how much effort they spent on the third day repacking the dirt and cleaning up their work. They had saved patches of grass before they initially dug the two holes and they put each patch back exactly where it came from. Except for the newly installed cleanouts, there was no sign of the extensive work they had performed during the previous three days. I was impressed and very happy with their work. For a complex job like this one, I would definitely go with Mattucci again.

David was amazing! Very efficient, friendly, and explained everything to me so well! Will use…read moreagain!

I called and spoke with Parker very professional and friendly. Let him know we needed new water…read moreheater. Provided pictures of our old water heater and got our quotes and scheduled service today. After few hours Daniel arrived with new Bradford white and was able to installed new water heater after few hours. Daniel very friendly and professional. Daniel also showed us how to adjust temperature. My husband and I very happy with this company. Definitely recommend this company. Thank Daniel for great job!

My tenant started having hot water pressure issues and was no longer getting hot water in the…read morehouse. I called several companies to assess the issue and one company told me I needed to re-plumb the entire house. After I deduced that it was a water heater issue, I started to get ridiculous quotes from some companies. I came across All Pro Water Heaters and was impressed by their reviews. I immediately wanted them to be the people to replace my water heater. I was able to reach Parker on Yelp and he gave me a reasonable quote. He also asked me to take pictures of the current water heater so he knows what they're working with. By looking at my pictures he pointed out some of the things that they might need for the installation so there was full transparency. I informed him that we think it is just the water heater that needs to be replaced but want someone to confirm there isn't anything else wrong and he assured that's something they'll verify. He was able to send someone the same day. The technician, Danny, informed me of his arrival time when he was 30 minutes away. When Danny was done with the water heater replacement, he provided necessary information to my tenant, then he called me to brief me on the completion of the install. My tenant complimented Danny for his professionalism and said he wants to use this company for any future needs. I was thoroughly satisfied with Parker and Danny. They were extremely communicative, professional, and quick to resolve the issue. I was extremely stressed from my tenant not having hot water and All Pro's honesty and ethical approach alleviated my concerns. I will be recommending All Pro to people I know!