I cannot recommend this tour enough! We had Toni as our guide for the Little Havana Food Tour. She…read morewas so energetic and knowledgeable, and so prepared! She brought ponchos so we could continue on as it rained. It was beautiful to learn about and see this neighborhood through the eyes of someone who grew up here. Toni knows so much history and seemed to know so many of the people, too! The tour has so much food - I was honestly more than full at the end and I didn't even finish all of my portions. I think it was a really good range of drinks, desserts, and food. Even though that coffee cup looks small, that's a full serving size and it was strong! I really really appreciate that this tour not only accommodated for vegetarians but also chose options for me that were realllllly good. Instead of the cubano, I had these fried plantain cups stuffed with veggies. They were SO good and seasoned well! And the spinach and cheese empanada was also amazing. My friend who got the meat options also loved her food. This tour is the perfect way to learn more about Cuban history, the history of the neighborhood, see all the street art, watch a game at domino park, and experience some of the best food in Miami. I cannot recommend this enough!!!

My mother and I had such a wonderful time in Miami Little Havana food and culture tour! We tasted…read moreempanadas, Cuban coffee, Cuban sandwiches, Cuba mojitos, sugarcane juice, guava pastries, and churros. We even stopped by a cigar store and learned all about cigar making while watching a woman roll cigars. We stopped and learned about Cuba, antiques cars, the various murals, famous Cubans in history and so much more. It was an informative tour in such a fun way! The time went by so quickly and it wouldn't have been the same experience without Mariela as our guide. She is so passionate and knowledgeable. Her energy was so upbeat. I think this a great tour for visitors who want to learn about a culture that shapes Miami as well as locals who want to learn about a neighborhood they may not know the ins and outs of. Mariels brought Cuba to us and we can't thank her enough! We highly recommend this tour!

We love NCL and have cruised countless times with them . We just recently took a four day cruise…read moreout of Jacksonville Florida to Great Stirrup Cay and the Bahamas. We were not pleased with our room choice. We had the balcony club balcony suite. The TV was the size of a computer screen, and we had trouble all week with the the door to the balcony, we had to call three times before they finally sent someone to fix it. We also were not impressed with the bathroom. I've never been on an NCL cruise line that had a tub and not a shower and not just any tub but a tub that was extremely high. See picture below as usual. The entertainment was great and the drinks were plentiful and the food was great. We would have to rate this cruise ship the Gem in need of some upgrades. We love NCL and will continue to cruise with them

Spent a record 10 days at sea on this ship for their inaugural transatlantic cruise that got…read moreextended and changed right at check-in for a different disembarkation date and port. The captain handled it well. The service staff did the best they could, but it was obviously stressful for everyone to make such big changes last minute before sailing. All of our plans still worked out. Overall a fantastic experience on a brand new ship, specially designed for Caribbean or warm weather cruising with extended outdoor deck spaces for lounging and pools on lower decks in addition to upper deck so you can love the shade or the sun depending on the time of day. Fun rides and games great for older kids and adults like the Tee Time Mini Golf, Drop Dry Slide, Twin Racing Aqua Coasters, Glow Court Interactive Games, and an entire arcade with Duck Pin Bowling. Dinner options are spread out across two main dining rooms, a buffet, an Indulge food hall with international cuisine, local pub & cafe, and 6 additional speciality restaurants. Casual clothing is welcome everywhere on ship and all nights. The current cruise director likes to theme nights according to decades, plus a glow party night- main late night activity after main stage performers is dance party with DJ or sitting in a lounge listening to musicians or comedian. Excellent thermal spa worth the extra spend for the trip if you need quiet spaces to escape and relax, but doesn't offer any true hydro-massage, mostly heat therapies and cold contrast therapies.

Came to The Local House for brunch recently and really enjoyed my time…read more The restaurant is very cute and nicely decorated. Seating inside and out. Great service with very friendly servers. I started with a cappuccino, which was nicely balanced and great foam. Then I ordered the Local Breakfast. It came with two scrambled eggs, multigrain toast, home fries, and I swapped the meat for avocado. The eggs were nicely cooked, potatoes had great flavor but were a bit cold and very fresh but I imagine freshly made are very solid. The toast was not bad. Avocado was fresh. Good portion and good prices. My friend and I shared a pancake that was pretty good but lacked a bit of flavor but was still enjoyable. I would definitely come back and try other items as they have an all day menu!

5 STARS - Incredible Service at The Local House…read more The Local House is already one of the best spots in Miami Beach -- beautiful atmosphere, great food, and a relaxed coastal vibe -- but what truly takes the experience to the next level is the exceptional service, especially from Ana. Ana is absolutely amazing. She's warm, attentive, and has that rare ability to make you feel genuinely cared for without ever being intrusive. She knows the menu inside and out, gives thoughtful recommendations, and brings such a positive energy that it transforms the whole dining experience. You can tell she really loves what she does. Every time Ana has been our server, we've left happier than when we arrived. If you're visiting The Local House, do yourself a favor and ask for her -- she makes the meal unforgettable. Highly recommend this place, and especially Ana.

Decided to come here on a day pass from Resort Pass. It was lovely and relaxing, there was no…read moretrouble with checking in with the day pass, servers were all kind and friendly, checking in was efficient and the rest was a breeze. It's a beautiful boutique hotel and I love the pool area, it's designed so nicely. Would definitely come here again

We love this place. We have been staying here for close to 8 years. We love the location, the hotel…read moresize and the people working there. In fact in 2025 we came in June with the family and we were again there this February. The people at the desk Denzel and Rose are so sweet and helpful. This year we met Marco. The door person Ricardo, was wonderful, helped us several times and has the best smile. The beach was great . Julio was there again he knows us by now and helped us with our chairs. The service was great Josephina and Makarena were great servers. They were frequently checking on us. My sister and our daughters had a great time and we already made our reservation for next year.

Soooo...overall a pleasant stay in spite of my two stars. But here's the thing...if we paid $200 a…read morenight I would rate this a four star. However since we paid tripple that price I have to be way more critical. The staff makes it extra special. They were all friendly and had the "I can do it for you attitude." Kudos to the staff. Our "up-graded" room facing half ocean/city was tiny, a tad worn, had a very nice view, and non impressive toiletrees. The worst part of our room was the side of the hotel we were on. Our room was on the industrial exhaust fans side and it was extremely noisy. Had to keep our balcony door closed to drown out the noise. The location of the hotel, as others mentioned is ideal. Now here is the scary part...we got stuck on the elevator two times. It wasn't a long time but enough to scare me especially since I am very claustrophobic. I ended up taking the stairs to the 9th floor the rest of our stay. They did fix the elevator but this happened to quite a few guests and they didn't shut the elevator. Our complimentary breakfast (free with my Marriott status) was not the best. Breakfast is served in the attached Mexican restaurant which is not owned by Marriott. It is not a buffet. Small menu with the basics. Food was fair. We enjoyed the pool and the short walk to the beach. The pool restaurant has the best hotdogs! And we also enjoyed the quinoa salad.

Would never come back. Check in took almost an hour with only 3 groups in front of us. While…read morestanding in line we were harassed and given a sales pitch about their time share by a staff member who introduced herself as wanting to help our check in process (she didn't). Rooms were small. Tons of kids at the pool (which was closed 30 min into our one night stay due to code brown). We also paid extra for a balcony and this is what it looked like. Do your self a favor and stay somewhere else. Not worth the money.

My friends and I did the Everglades tour which included a shuttle ride (to and from) the park & an…read moreairboat tour! Our driver Barnebee picked us up from Bayside Market and throughout the drive taught us a little about Miami history/ facts! He also kept a good look out for some alligators. He was magnificent and made sure we were all comfortable and happy. In all, I recommend this tour company! It was affordable & fun! Don't forget to bring $3 to take a picture with Snappy, the baby alligator!

Used Miami Tour Company to go down to the Everglades. The ticket includes the airboat ride and an…read moreanimal show afterwards. We got the combo that includes sailing around Star Island right after we're back from the Everglades. It was fun-- got to see a National wonder and got to explore another part of Miami afterwards before leaving the next day. After the Start Island sailing tour you get to explore the Bayside Marketplace, with lots of cute little shops and bars. When you first board the bus they give you a map of all their tours and a mini bio of their employees. Michelle, the owner, is cool, we had been emailing for a while. I wanted to do a city tour on our first full day there but that day they did not offer hotel pickup so we ended up just kind of exploring on our own. Also, I got sick on our original day that we were supposed to go to the Everglades and since I was trying to cancel with less than 24 hours in advance they weren't going to give my husband his whole money back; only partial. I really did want to go to the Everglades so we ended up rescheduling it was a blast! It's a good company, just beware that you might not get your money back if something happens last minute. And honestly it's fair because they do have that disclaimer, and there are no exceptions. ‍

11 years since I was last here. I stayed recently for my birthday. I like this place because it is…read moreon a relatively quiet street, and is on the bay, facing west, with a great sunset and view of the skyline. We reserved a 2 bedroom suite. I asked repeatedly for an early, 2pm check-in. When I go there around 2:15, the front desk area was in chaos. There were 2 people being waited on and I was first in line, but had to wait for ~10 minutes to get any attention. Even with repeated communication, the room was not ready. My kids were heading into melt down mode. Not a great start. I got a call at 2:45 that my room was ready. We headed back around 4 and then it was the same chaos, and very long wait to get our 1 piece of luggage. Once upstairs, the hotel is very neat and tidy and our room was a 2 bedroom suite with a balcony, facing the bay and city. The condition and working order of the room, bathroom, and kitchenette were excellent. We loved the minimalist aesthetic. They did have a happy bday card and some chocolates for me in my room - a very nice touch. The main event downstairs is the pool area. They had a DJ playing vibey lounge music and it was packed with people chilling and drinking as mature adults. Definitely not a wild spring break scene. The pool is heated, too. The best is being in the pool as the sun sets - very magical as the place goes from day to night. Great hotel - lousy front desk. I reviewed the restaurant, Baia, separately - great waterfront vibes, so-so food, and disorganized service.

Note this place does not accept Apple Pay- Terrible…read more The staff here is absolutely terrible and inattentive. I went to order an empanada from the front and the man that was behind the counter (after taking a 80 payment for 3 food items and 2 coffees..) walked to the front desk gave the girl a hug went outside did some stuff and then came back to make our drinks. I don't even understand what happened there there was one employee working behind and he just walked away. I was told from the front desk that they only have one available cart for us to use and that the carts they had the previous day "disappeared"- the bellman was incredibly rude and laughed at me bc I asked how the carts from yesterday just disappeared... (might've been a bad question but a place like this that is so expensive... it makes no sense to have 1 cart in the entire hotel) I had to ask I believe a manager(Sebastian) he was so incredibly helpful and got us what we needed and really was the only helpful staff member there he rocks, he apologized oh behalf of the other staff and was helpful and patient with the situation! The food was probably the worst food I have ever eaten- they need to figure out that situation first. For the prices they charge I really wanted to tell the chef face to face how bad it was. The fish was over cooked to the point it was literally so crispy like a French fry there was no moisture left in the fish. The fries (were very good) the coleslaw had no flavor it tasted like mayo and cabbage like nothing else seemed to be in it.. somehow bland... The fish was bland. The tartar sauce was bland. Somehow even the horseradish sauce they gave me was bland. It was sincerely the worst fish fry I have ever eaten in my entire life. And I do not say that lightly........Really haven't had an experience like this anywhere else it was utterly ridiculous absolutely laughable for what they charge and the location. The best part if my meal was the fried and ketchup. So sad. The pastries? The chefs makes pretty croissants but the filling is absolutely terrible it was like curry chicken and peppers nothing like a chicken empanada.. didn't have any beef options all in all I would absolutely never recommend this place to anybody ever. Seems like it's going downhill or staff just doesn't care! I've seen the other recent reviews and they aren't great.. Doesn't seem like they let the chefs put anything on the menu themselves and really streamlined the whole thing terribly. I would not recommend this hotel unless you want rude service and terrible food. The only good thing about this place is that it's on the water..

While I'm constantly traveling, I find myself experiencing many ups and downs--though, fortunately,…read morethere are more ups than downs. My trip to Miami started with a challenge: I arrived at an Airbnb only to realize I was never given a check-in code. After calling customer service and waiting 45 minutes, I was told the "owner" claimed they didn't even own the property. I then moved to a different hotel, but it failed to meet the expectations set by its reviews. Finally, I checked into Hotel Chelsea, and it was beyond great. I'd give the atmosphere a 4.8 out of 5; they even have an on-site bar and restaurant. The staff is truly what made the experience amazing. The hotel has a vibrant Cuban vibe with locals from Cuba, making it feel like a little slice of Havana. Between the beautiful pictures on the walls and the music, every detail captured the essence of Cuba. The hotel was incredibly clean, and I really should have stayed there from the start. Let's talk about the food: I ordered the seafood pasta, which featured very large shrimp, mussels, clams, and scallops. I could tell they were high-quality, authentic scallops because of their natural, irregular edges. I paired the meal with a cold beer, and the pasta was easily a 4.7 out of 5. It was the perfect meal to fuel a night of dancing in Miami! I highly recommend this place for both staying and eating.

I would describe this hotel experience as a series of minor inconveniences, of which if there were…read moreonly a couple it would have been fine. However, added up altogether, it was not the experience we were looking for here: - Weird smell throughout second floor and our room - Loud! I had earplugs on me, but complimentary earplugs would be useful. This doesn't bother me as much as I am not a light sleeper, but if you are I would strongly recommend against this location. - The room does not get very dark--could benefit from blackout curtains - Step into bathroom, which was inconvenient as this was advertised as an accessible space and my boyfriend has an injury and is using a knee scooter - No towel hooks near sink - Slippery bathroom - Hard to turn on water in the shower and barely any came out - Outlet is basically under nightstand so you have to get on your knees - TV didn't turn off but just went into screensaver mode (I tried both the remote and the button on the TV) - Phone number didn't work--the phone rang and then eventually got a busy signal - No pool--you can use a pool a couple blocks away - Have to enter through a restaurant The main things this place has going for it are the location and the price, but it does feel like a "you get what you pay for" situation since it was cheaper than other Miami Beach options we were looking at.

Great breakfast, especially for the price in south beach (anything under $20). The breakfast wasn't…read moreextravagant, but very well cooked. The cheesy eggs were scrambled just right, the potatoes were seasoned well, and they actually had Turkey sausage (and not pork only). The waitress was kind and we received our food within 15 minutes; she even gave me a free glass of champagne for my birthday! I appreciated this. And of course, the view is always nice sitting outside on Ocean Drive (and they had fans facing our table; thank goodness because the summer heat is intense this year). I'd be happy to return again. Great service.

We were having dinner to celebrate my granddaughter's 17th birthday. Service was slow. The food…read morecame out late and it was cold. Had to send back a couple of dishes. The server was not attentive and was never offered refills on our beverages. Had to call out the manager to assist with our issues. She was very nice and apologetic and we understand they are busy but service could be a little if not more better. I received my credit card bill and it was wrong. We were overcharged (charge was more than the receipt showing a different balance) Attempted to contact the restaurant and no answer. I tried to different numbers listed on their website with no success.

She so sweet and we had an amazing day. She showed us around. We even drove all the way down to…read moreMiami city spent extra time took his locations that she doesn't normally go. It was well worth the money.

The good: This was a 3-4 star experience. I booked a…read moresnorkeling tour for 2 for my husband's birthday thru their website. It was easy to book and they had lots of availability. The best part of the trip was how we had the boat exclusively to ourselves! I didn't know it'd be a private tour until the day I came. So, the boat was just a total of 3 people (captain included). The water temperature was great and the clarity was decent. We even saw two dolphins! You meetup at Whiskey Joe's at the marina and you can start your excursion immediately. I liked that you didn't need to wait around much. I was able to see some cool looking fish, a bottom feeder and a crab. You get 2 hours for the snorkeling and you're not required to wear any life vests (in fact, we weren't offered any and I didn't see any). The water is super shallow so it didn't seem dangerous at all. The water is also salty and easy to float in. The boat was nearby the main snorkeling area. The bad: The area for snorkeling was pretty small. It was an artificial reef where the fish were but outside of that area there is just seagrass and there's no living things to observe. The website says snorkeling starts at $75/pp and up but that's misleading b/c that's only the price if you have 8+ people. When I came to the marina, the worker who had me sign paperwork said that "$25/hour tip is required" when I got an email saying 15% tip is optional. My husband clarified and he said "yes, it's required" but later retracted his statement after I clarified that it was strange to give tip upfront before we even went on the excursion. However, I did already give 15% tip upfront on 50% of the value and then Zelled an additional $25 tip to the captain himself afterward. The cost for snorkeling ended up being $407 for 2 people (pricey). The interesting: The captain swam with us to lead us to the reef and then swam back and was mostly on his phone.