Just came in from the rain to grab some new windshield wipers. As we walked in we were meet by…read moreChristian with "hello!" and "how can I help you?" He asked the make and model of the vehicle and gave us the specifics right away. Even came out from behind the counter to help us pick out the appropriate wipers, checked the car wipers hook outside even. Very positive, helpful and charismatic attitude. It's too few & far between where I feel that we come across that kind of easy customer help and service these days. Thanks Christian, It was a great way to end the year!

Customer service is awful wouldn't recommend this auto store I needed a battery for my deceased…read morehusband's truck and they were rude wouldn't explain how to remove and replace the battery

Jeff provided some awesome service and work, set me up with exactly the upgrades I was looking for…read more After some driving, I heard some rubbing on the tires, brought it back in for a complimentary trim and re-tightening. Great shop, would recommend these guys.

Checked issue. Ordered parts, will return tomorrow for service. Jeff was very helpful. Glad to…read moreget service here recommended by our friends in Aptos.

Townsend Auto Electric is a business that sells auto parts and formerly specialized in electrical…read morerepairs. It's a unique auto parts store in Watsonville... Unique because of the personal service they give. The guys at Townsend Auto Electric are very helpful and knowledgeable. Recently I needed to buy an air control valve for my car and I had a price of $347 from the dealer. I went to Townsend because they've always done a computer search to help me find parts that were more reasonably priced. I walked out the door after paying $219 for the same part. They saved me $122! That's impressive! I've also bought parts for my classic car there! They sold me chrome lug nuts that I couldn't find anywhere else. And guess what? They have them in stock! I highly recommend the store for your automotive needs! Try it out... And save a chunk of change and remember... You'll always get service with a smile!

Nice that there are still some old school auto parts stores around. Needed some brake rotors…read moreturned and had trouble finding an auto parts place that would do it. Not only do these guys do it, it's $25 each, which is a great deal. New rotors would have cost me over $100 each, so big savings. While the chain stores have a bunch of younger guys with a little bit of training, the guys that work here know what they are doing, and they've been doing it a long time. I'm glad these guys are here in my town, and I hope they stick around for a long time.

I went in Saturday 4/11/26 with a dead battery and no good wipers on a rainy day . I want to…read morerecognize Jose L from Watsonville AutoZone. They went above and beyond by helping me change my battery and windshield wipers. They were patient, kind, and very helpful. Great customer service! Thank you Jose !

This is my experience from Autozone Freedom the other night…read more I stopped in about 8:30pm on Saturday night. I needed two things, a bulb for my headlight and a rear wiper. The auto shops where I grew up keep bulbs behind the counter so I went to the counter and told them my car's make and model. I mentioned that I'd had trouble in the past with the book guides giving me the wrong blade info. The guy looked up the details on their Autozone computer. Said they didn't have the bulb replacement I needed. I was surprised but... ok. He told me they could order it. I said I needed it asap so would find it elsewhere. He went to get my wiper blade with me telling him I didn't need the wiper blade if they didn't have the bulb. He got it anyway and came back to the computer. Then he noticed that maybe they DID have the replacement bulb after all. He asked the other coworker there and then he went to the aisles again and brought two options for me. When he got back to the counter, I asked the difference between the two options - if one would be brighter. He said he didn't know the difference but since the single pack was more expensive than the two-pack, assumed one was brighter. I bought the single one because this is the second time I'm having to replace the same headlight in two years. Took my bulb, wiper, and receipt, and left feeling not great about the interaction. The next morning, I tried to show my son and his friends how to change a wiper blade and... failed because it was the wrong size blade. We will see how it goes with the headlight, though I think I'll look up the numbers on the package he gave me before starting that process. We moved here some months back so... guess we have to get to know the local flow and businesses. :-/ Won't see me there!

worthless!! can't just sell a part, they have to go all around what you want it for…read morethis junker place has no idea what other parts will work or any idea about how to help if you're a modded/ toddler/ cuatom builder just a huge waste of time! No Idea how they stay open, must have some side scam going on

I had such a pleasant experience working with Chris at Coast Auto Supplies & Dismantling. She…read moredidn't have the windows I needed in stock but sourced them from a place in Santa Clara and got them to us quickly. She was super nice and gave us a great deal, It was a real pleasure to see her in action she cares about the business and her customers. I highly recommend Coast Auto Supplies & Dismantling. Sandy

Eric is a super friendly guy who loves to help out his customers and give great prices!…read more I was like a kid at a candy store when I first walked in and have since established a good relationship with him! Come check his shop out you won't be disappointed!

Eric is the best. Mixed a rattle can of touch up paint in 15 minutes. Knew exactly what I needed. I…read morehad bought a few cans from a supposed patch match online store, which didn't match at all. Learned my lesson... shop local.