Salt & Straw is pure joy :D On more than one occasion, I've been so completely pulled into the depth of flavor, the texture, and the sheer happiness of that first bite that I've genuinely thought, "everyone deserves to taste this at least once." It's that kind of good lol!! My go-to favorites are the chocolate brownie and the snickerdoodle. The chocolate brownie is rich, deep, and gloriously indulgent. The snickerdoodle somehow tastes warm, nostalgic, and sophisticated all at once. They're the kind of flavors that make you pause for a second because your brain needs a moment to process how delicious they are :P Honestly, I've had moments here where I'm standing there smiling like an idiot, thinking, how is ice cream this good???! :P read more

The flight was the best option allowing us to try four flavors. (Wanted to reorder and no longer available on the website) The olive oil and lavender flavors were the best flavors of ice cream I've had ever. Would definitely go back for more of these two flavors. Down side is there's no sitting area designated for their patrons. read more

Solid location with kind and quick service! There is minimal seating at salt and straw itself, but there is a bench directly outside and some public seating across the store. The flavors of course rotate, but I really liked the saffron and honey lavender. The inside is tastefully minimal and clean. Overall a good experience and always consistent! read more

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This is a quick service type of establishment. Although they always have a line around the corner, they are efficient with service. Their flavors are unique and they are not stingy with their samples! I have visited a few and this location is the most efficient. The vibe inside is like an old school ice cream parlor! Great visit, will keep coming back! read more

Salt & Straw - Small chocolate - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

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There is always a line but it goes through relatively quickly, depending on how prepared the people ahead of you are lol! I love how they give yoi metal spoons to try the different flavors rather than wooden spoons which I find makes the ice cream taste weird. Now to the flavors. Unique and tasty with monthly/seasonal flavors that change! Need i say more?! read more

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Good and unique ice cream flavors. They currently have ice cream tacos in the freezer section. I had the marshmallow crispy special flavor it was very good. read more

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We came to get the ready prepared pint. We kept asking SO many questions, Katie at the check out patiently answered all our questions. This was the best customer service I have experience in an ice cream place! Thank YOU. :) Ambiance was very nice. Walked into line, ordered ice cream, then could either sit at the bench outside or just eat inside car. I really like the ice cream flavors, especially the salted caramel, chocolate dough. I would come again just for the ice cream flavors and the best customer service! read more

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Ice cream is ice cream. The decor and ambiance gives high quality, posh vibes. And the price is very reasonable. Affordable. The ice cream was good and the staff had wonderful customer service skills. They greeted everyone upon entry and even gave eye contact. Kudos to them. read more

Salt & Straw - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

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Located inside City Center Bishop Ranch on the north side- bishop drive side. We LOVE salt & straw ! I love how you could also check online to see when their seasonal flavors are. Seems like they are always busy even during the winter. You can skip the line if you are just purchasing the pint from the refrigerator. $12.95 per pint. We try to have a pint stocked up but not really because we end up eating it all before can make our next trip. Ha! read more

Packed for a Saturday 10PM. Two of us ordered: double scoop $8.50 single scoop $6.75 split scoop $0.50 Staff was friendly. Came by after eating at LB Steak. Line took a bit longer to churn through than other Salt and Straws. I don't believe there was any seating inside, some seating outside. read more

Love their unique flavors here! Always smells sooooo good too. If it was guaranteed that I wouldn't have negative blood test results and if money wasn't an issue, I'd be getting a scoop or 2 on waffle cone each day. They have seasonal flavors, and various collabs which makes Salt & Straw fun. I got their lucky charms marshmallow one once on a waffle cone, and loved how it wasn't overly sweet. It did melt faster than I'd like, but it was so good especially in a waffle cone. My daughter really likes their honey lavender flavor, which I think is there year round or most times aka not a seasonal/limited time flavor. I went again cause I heard about their collab with Taco Bell. Cinnamon-ancho ice cream gets packed into a hand-pressed, sog-resistant waffle cone taco, then dunked in dark chocolate and studded with crunchy puffed quinoa, with a couple sauces in packets - mango jalapeño and wild berry cinnamon. The taco ice cream was good, but I prefer regular ice cream in a waffle cone each the sauces were good as well, esp the mango jalapeño, though they overpower the ice cream a bit. Service has been great each time we visited. I sampled their Parker house roll ice cream (a Thanksgiving flavor) and it was quite interesting! read more

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2.5 stars | review #204, 09.22.25's visit I was "dragged" to check out City Center Bishop Ranch. Circled around for an overview first and saw cop cars in a roped off section. So, we parked at an indoor lot instead. Then stopped by security when walking out onto that wing. Later found out about the $1M jewelry armed robbery by nearly 2 dozen ppl. Scary to think what if we ran right into that mess for coming earlier?! Anyhoo, I was initially excited to come across this nationwide artisan creamery when we walked down after reparking, but to be later disappointed by subtle flavors. V I B E S . . . Boujee outdoor mall that was dead on a Mon at 4p. Rich teens def spending parents' $$ here. I also recall seeing suburban moms w/ littles & strollers. Enter into a wide, short space. Line maze & merch towards the left & togo pints fridges on the right. Ah, no glass cases to peek the ice cream. Idk, just felt weird to me. N O M S ?? . . . Unique flavors, but what a shame to be sooo mild that I could not even make them out!!!! $12 for a double waffle cone - Honey Lavender | eh - Hazelnut Cookies & Cream | no nuttiness. If u can't satisfy me with 1 of my go to's, then I prob won't ever return by choice, unfortunately. - rotating Limited Edition avail: Apple Series (5) Lil curious about: - Pear & Blue Cheese - Pumpkin Spice Waffle Cone/Bowl, 1.65 S E R V I C E . . . The male scooper was welcoming, but the other young staff wasn't really friendly. P.S. If u found what I spent time on to be of help, show this (Asian) sista some love by SMASHing a reaction & FOLLOWing me if u don't already!! ;-P Thx in advance & may there be more noms in our futures... read more

Salt & Straw - Unique, bougie menu 9.22.25 | mild, disappointing taste | Honey Lavender | Hazelnut Cookies & Cream -no nuttiness | Apple Series - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

Okay, um...why have I not written a review yet for this place??? I've definitely checked in here too many times to count. This place is located in the City Center. I always look forward to see what new monthly flavors they have in store. They always have such creative flavors and are not afraid to delve into the savory realm. Service is always great and it's become almost like a tradition to stop by here at least once a month. The latest flavor I tried was the great candycopia which consists of homemade candy bar bites embedded in salted butterscotch ice cream. Definitely a winner! Looking forward to see what they have in store for next month. I'll be back soon. read more

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I'm not a huge fan of Salt & Straw, but I'm always intrigued with their monthly flavors so will often stop by whenever I can. Bishop Ranch is one of my favorite places to hang out since they have many shops and restaurants. There was a line when we arrived, but don't they all have lines? I always appreciate the friendly staff and cleanliness every time I'm here. I'm usually pretty indecisive when it comes to picking out a flavor, but this time I came here to specifically try The Tacolate. Apparently Salt & Straw did a collab with Taco Bell and came out with a ice cream taco. It was a Cinnamon-ancho ice cream packed in a dog-resistant waffle cone taco, and dunked in dark chocolate and topped with quinoa. I didn't like the ice cream at all since the flavor was too strong. I however did enjoy the waffle cone and surprised that it was crunchy given that it was pre-packaged. I think I would've preferred if they had a selection of flavors to choose from. They also included a pack of the mango jalapeño and another pack of the wild berry cinnamon sauce, which I thought was just ok and can go without them. A little disappointed to be honest given the taste, price and size of the ice cream. Hoping they can introduce more flavors in the future because I most likely won't pick this up again. read more

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Got a kids size freckled chocolate chip. It's tiny!!! Just 1 scoop! All the other pictures on Yelp has 2 scoops for kids size cup!!! Seriously!! Totally got ripped off! read more

Salt & Straw - My kids size cup - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

I had an issue with my Uber Eats order today, but Jada truly turned the experience around. She was incredibly patient, professional, and kind while helping me figure out what went wrong. She helped me resubmit the order, tried to contact Uber so I could get a refund, and made sure everything was corrected before I got off the phone with her. Her service was impeccable, and she really went above and beyond. I genuinely appreciated how much she cared and how calmly she helped de-escalate the situation. Thank you, Jada! read more

First visit here. While they offer many interesting flavors, most were way too sweet for my liking. The chocolate was the only one I enjoyed. On the bright side, the service was excellent and the staff was very friendly. read more

Salt & Straw - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

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Starting off 2026 strong with my first review! I absolutely love Salt & Straw. Specifically this location! The staff are always kinda and patient and their music be bumpin. I went for their Veganuary flavors and got the 1/2 scoop of peanut butter brittle and banana foster. Both delicious! read more

Salt & Straw - Vegan banana foster and peanut butter brittle - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

Second time here, place was empty when we walked in. There's special flavors that are for a limited time only and variety of regular flavors to pick from. No seating inside, but outside there's places to sit and things to do or walk around. I ordered salted caramel ribbon and it was really good. My son had vanilla something (I forgot the name) with waffle cone. Service was great! read more

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Consistently great ice cream in San Ramon. Very good service as well and they let you taste pretty much everything. Good ambiance and great little spot for a post lunch or dinner dessert read more

Salt & Straw - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

Yum yum yum !! This place gets extra points because they have non-dairy options and the non-dairy option is actually very yummy! It tastes just like regular ice cream! Service was good. The line went fast for a Sunday and it was very busy with lots of customers! You can try a flavor if you're not sure and they have extra pints for sale in a freezer case by the register. the flavor I tried was hazelnut cookies and cream non-dairy and my husband tried the double fold vanilla. We got pints of it as well even though they're pretty pricey, I didn't mind so much because it's rare to find a flavor other than a fruit flavor in nondairy selections. The only slight interesting thing is the waffle cone was pretty thick although tasty I think I'm just more used to something a little lighter and crispy . Despite that we will be returning next time we are in the area. read more

It was a super hot day in San Ramon and we just finished an escape room adventure. So we needed to cool down with a treat. The place is clean and nice but (as always) has no indoor seating. The service was excellent, efficient and friendly. They gave us samples before (and after) our order. The ice cream itself is excellent. All of the "normal" flavors are exceptional and they have some unique flavors (eg pear and blue cheese) which we tried but didn't actually order. The waffle cone is fresh and crispy. I think this place is a new addiction. read more

Salt & Straw - Waffle cone with two scoops of - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

Looking for the best Ice Cream in town? Well you found it! My favorite place to get Ice Cream. Please don't be intimited by the line, it is worth the wait!! Service is fast and everyone is so friendly. I love how they don't mind doing samples, in fact they encourage it. The ambiance is cute and fun. It always smells delicious! Go check out the winter flavors! I got a Molasses ice cream with rum carmel and it was divine!!! Can't wait to go back! read more

Salt & Straw - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

This was an insanely good ice cream shop. The ice cream flavors tasted fresh and super creamy. The flavors that had toppings in them were loaded with little bites of heaven. This is a little pricey but well worth the price because of how tasty all the ice cream flavors tasted! read more

Nice ice cream shop with classic and interesting flavors. Staff were friendly and patient as I sampled a few flavors. I ended up ordering a classic salted, malted, chocolate chip cookie dough single scoop in a cup and it was very sweet. More decadent than normal cookie dough ice cream as it had ribbons of chocolate fudge. They had a few benches with outdoor seating, but it is located in the city center that has a large open area with plenty of other seating options not far away. Nice place to stop on a hot day for a sweet treat. read more

Salt & Straw - Salted, malted, chocolate chip cookie dough - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

This place was bustling! Stopped by after dinner on a Sunday night was surprised at the crowd. You wait in line and a guy tells you which counter person will help you. The server was friendly and was working hard getting samples for everyone- clue: there are holes in the counter cabinets to throw away your tasting spoons. They have very unique flavor combos that don't necessarily sound great together but somehow taste really good. We liked the strawberry and coconut water, sour cherry, and salted caramel among others. The Ice cream was really good and service was great. read more

Salt & Straw - Menu - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

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I ordered take out pints (5 different flavors) and cones to bring to a friend's house. It was ready when I arrived. The ice cream and cones were a hit! They have a variety of pint options which was verryyy hard for me to narrow down to just five . Will be back again for the other flavors! read more

Never one to turn down ice cream, I rallied my friends to join me at Salt & Straw after dinner at one of the nearby restaurants at City Center. Despite the shop being nearly empty on a Sunday evening (in the winter, I might add), the servers shepherded us quickly through the tasting and ordering queue. I sampled the seasonal cocoa nib frangipane and snickerdoodle flavors, and I loved both so much that I opted for a half scoop of each. Since the aroma of freshly-baked waffle cones filled the shop, it was a no-brainer to go all-out and order my ice cream in a cone. The ice cream was superb, although I wish the waffle cone had been a bit crispier. (perhaps it had been freshly baked?) The snickerdoodle ice cream paired especially well with the waffle cone, but the cocoa nib frangipane flavor was my favorite. I love how Salt & Straw constantly rotates and introduces new flavors, although I'm looking forward to the return of Blackberry Birthday Cake. read more

Salt & Straw - Cocoa nib frangipane in a waffle cone (center) - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

We visit this Salt & Straw location everytime we visit family. This location is in the City Center Bishop Ranch mall, parking can be difficult especially on a busy weekend, but honestly worth it everytime. We do not have a Salt & Straw in Reno, so we make it a point to visit everytime one is nearby! The line has always been out the door, but the staff is very good with quickly getting through the busy crowd. They are always incredibly friendly, we usually come in with 7 people and we are all eager to sample 2-3 flavors before deciding. I have never felt rushed to decide no matter how busy they are and I really appreciate this experience everytime. This time around I was still pretty full from dinner, but torn between 2 flavors. I learned about a "split scoop", which is half a scoop of 2 different flavors. I got half Wild-Foraged Berry Slab Pie and half Chocolate Gooey Brownie. I look forward to testing out new flavors on the monthly menu each time we visit, they are all so creative and delicious. If you haven't been to Salt & Straw yet, it's a must try. For sure one of my favorite ice cream places I've ever been to. read more

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My absolute favorite! It's definitely worth the hype. The flavors are so good. I'm picky with ice cream but it's usually when I get this I devour every single bite and the cone is so fresh and yummy too. read more

Salt & Straw - Salted caramel ribbon and peppermint hot cocoa flavors... both delicious! - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

My friend and I came here last week as a nice dessert. Ice cream is actually my favorite dessert! The line wasn't that long so it went by quickly. The staff were very friendly. I tried two flavors, before picking vanilla - always safe. Haha. The coffee was a bit too sweet for me. The freckled mint chocolate chip was a bit too minty for me. Thus I just got a kid scoop of vanilla in a cup and it was delicious! There isn't any seating. More of a chill spot to pick up ice cream and go. Definitely would come back if I'm in the area. :) read more

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I'm not sure how I haven't written a review for Salt and Straw yet! It's my favorite ice cream shop! When we used to go to Portland constantly for work, we were always going to Salt and Straw so I was really delighted when I found out we were getting one in the East Bay! I'm happy it's close by, but not too close so it still feels like a treat! They make really unique flavors like Olive Oil which is my favorite! Now that I have to eat dairy free due to my baby's allergy, I was delighted to find not one but SIX dairy free options! Plus, they let you sample any flavor you like! The best of the dairy free flavors was the Strawberry and Coconut Sherbet which is a permanent fixture on their menu. They have regular flavors and also each month, they offer a batch of limited edition flavors. Then, sometimes, if you're lucky like at the start of the month, you'll get some last chance flavors as well! There's usually a line here but it moves quickly. There's a bench outside the door, and also benches around the square and a giant, grassy, covered area if you want to picnic in the center of the plaza. Be adventurous and try something new and unique at least to sample! TIP: get a split scoop so you can get two flavors! read more

Salt & Straw - Outside - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

Great spot at Bishop Ranch, love their ice cream- especially the Sea Salt Caramel! They have seasonal favorites, really interesting mashups, if you feel adventurous. But you can actually ask for a sample to taste before you go all in. They do scoops, and also milkshakes, sundaes. Even though it's cold in the winter, I would still stop by after eating somewhere close by. Since my son practices close by in San Ramon, this has been one of our fav spots. Parking is good, gets really packed but there is the parking garage. This is an order and eat outside kind of place, there is no seating inside, hope that helps! We will be back! read more

came a couple of weeks ago and honestly, ive had way better ice cream before. we tried the cherry cheesecake and i believe something with chocolate (brownie or cookie dough if not mistaken) and it was wayyyy tooo sweet and artificial. the flavor with the cheesecake wasn't too bad but overall was overwhelmingly sweet. their wasn't much flavor as well. service was mid cause their wasn't a line but still felt pretty slow. its a cute lil place overall but i would say this isn't the place to go if you don't like overwhelming sugary ice cream. read more

Salt & Straw - cheesecake cherry and chocolate ice cream - Ice Cream & Frozen Yogurt Near Me - San Ramon, California

Do I recommend, yasss for the ice-cream but be warned! *****The store is in a mall***** ***Not the easiest in and out ice cream run*** Past the parking, the waffle cone scent will draw you in with the unique flavors! The employees are friendly and willing to allow the patrons let their taste buds loose. Enjoyed my ice cream on a sunny day. read more

Finally checked out Salt and Straw. I appreciate that they have vegan and to go options. The interior was clean and designed well. I love the little slots to dispose of the metal spoons for samples built into the counter. I ended up getting both flavors that we tried, the honey lavender and the wild-foraged berry slab pie (seasonal flavor). They were both creamy and had just the right amount of sweetness. Looking forward to coming back again! read more

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There isn't a better place in San Ramon for ice cream than Salt & Straw! Besides the staff always being so friendly and generous, it is such a welcoming environment. Everything from the customer service, the flavors, the cleanliness of this location, and how quick the service is, what is there not to love? Shout out to Dylan - I've become a regular there and it shows that he really cares about his customers read more

I visited this past Saturday and the service I recieved was amazing! Although they were busy, the person helping me really took the time to help me out. The person who was scooping my ice cream answered all my weird dietary questions and offered to get a scoop from a brand new pint of ice cream! Been to a lot of other ice cream shops that just roll their eyes when I mention my allergies... but not Salt and Straw! Will be coming here again! I came for the gooey brownie ice cream but i'm coming back for the welcoming and sweet staff :) read more

Arrived here at about 9:30 PM on a Sunday night and this place was still getting people lining up. Although every other store inside this outdoor mall was closed they were still open and ready for a late night dessert. Staff was friendly and offered samples despite the long line that was building. I do not get the sense of being rushed as I was receiving. Samples would definitely recommend trying their seasonal flavors, at least sampling. She there with a loved one or significant other, sharing a double scoop in a cup, and adding a waffle cone might be the more affordable way to go as paying for two individual singles will cost you a lot more, if you are the frugal type like me . Would definitely recommend this spot It may be more hectic during the day in primetime shopping hours on the weekends, but late evenings after the other sort of closed parking was simple and plenty of places to enjoy ice cream. read more

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Great location tucked away in the Bishop Ranch City Center area. Lines can be super long, especially on the weekends in the summer, but the staff is efficient and gets people moving along. Plenty of standard Salt and Straw creative flavors and samples are plentiful. Prices are definitely on the higher side, but you're here for the mini tasting experience and trying flavors you might not get at Raley's. Would recommend. read more