Unique flavors and a great experience. Finn served us and could describe all the unique flavors in incredible detail. Fun atmosphere and fun to walk around the village and eat ice cream. read more

We were out on evening walk around the neighborhood and we ended up at Salt & Straw. 8pm on a Thursday and the line was out the door! Really enjoyed the level of customer service and patience that every team member had with everyone there. We tried the snickerdoodle, banana pudding with jam, the chocolate brownie and the strawberry coconut sorbet. If you love cinnamon like I do, you'll definitely love the snickerdoodle. The combination of the chocolate brownie with strawberry coconut sorbet was great. The banana pudding with jam was a bit too sweet. read more

Salt & Straw - Double scoop in a cup with banana pudding with jam and snickerdoodle. - Ice Cream & Frozen Yogurt Near Me - Santa Rosa, California

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The much anticipated opening has arrived and the lines were impressive. I waited a couple days and last night stopped by after dinner. Super cute and clean, especially for the number of people that travel through the space daily. There was a line but it moved incredibly fast thanks to the folks behind the case. Super unique flavors and you're encouraged to try them all. Each flavor I tried/brought home was delicious and I doubt you could go wrong with any of them. The one serious downside is the cost and what you receive size wise. I have never seen such small scoops anywhere. Worse yet was the inconsistency between different workers. The pints to go are probably a safe bet. I definitely feel a bit taken advantage of/swindled. I'm pretty sure tariffs are not affecting the product cost so why ??? read more

Salt & Straw is such a fun addition to our community! I first had it in San Diego because it was an ice cream shop that was highly recommended when I went on a trip there. What is great about this shop is that they do different special flavors every month. It's a fun way to spend time with friends and family to go and try the new flavors every month. The staff is always kind and super knowledgeable about all of the ice cream. There is a nice outside area to sit and enjoy the ice cream. It's pretty in the evening with the outside string lights they put up. I highly recommend checking it out and making it a monthly tradition! read more

First time trying it today. I can think of one word. HEAVENLY! The ice cream was so so so good and the waffle cone! Wow wow wow! Such a nice spot. Montgomery village definitely needed something like this. I'm glad to see this place is up and coming. Will definitely be going back!! read more

Salt & Straw - Honey Lavender Banana Bread with Strawberry Jam - Ice Cream & Frozen Yogurt Near Me - Santa Rosa, California

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Went today with my 9 y/o son to try out this place hearing great things from friends, coworkers, and even my 15 y/o. I saw a long line at first (note they have an order ahead / pick up option) and expected a long wait. Line moved quickly and they have unlimited samples. I got 2 and my son got 3 but it is hard to not want to try them all with flavors like salted caramel cookie dough, rhubarb toasted anise, and blue cheese pear. They have more mainstream flavors too like mint and vanilla. The smell of fresh waffle cones and 4 waffle irons in recent use behind the counter is a great sign. The staff were super welcoming too. My 15 y/o and his friend showed up by random chance and I bought all 4 of us ice cream for about $40 with 22% tip included. I had a single scoop split of salted caramel cookie dough and balsamic strawberry honey with black pepper. The balsamic complimented the tartness of the strawberry perfectly and amplifies it a touch. The cookie dough is real, soft, and fresh not those frozen shitty chunks most cookie doughs use. Clean store and easy access. This place is fire and I will 100% return. read more

The best way to experience this place is to ask for help, which I never do. Jason was so helpful in explaining the nuances and how blends are put together it had almost a wine tasting vibe. If it wasn't for him I would have done 4 star, but the person behind the curtain is hiring smart, so good job everyone. The goat cheese marion berry habanero was almost like a soft serve and was like nothing I ever tried. Just new combos waiting to hit your taste buds and create new synapses of joy, haha. This is not a throw together menu, very nicely crafted flavors. I have had gelato in Italy, but this is feeling a bit higher class without a high price. MUST GO! read more

Super clean organized but super busy. Staff is super sweet and was able to let us know how the process is while waiting. Tried the wild foraged berry slab pie and wildflower honey lemon chess pie both amazing! Definitely recommend there are so many more flavors it is pie seasonal flavors now there have 3 more pie flavors definitely come check it out before they switch it in July read more

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SO excited to see Salt & Straw come to Sonoma county!! Every flavor is so unique and delicious. The salted malted cookie dough is my personal favorite, but you really can't go wrong. Service is great as always. You can sample flavors too, and I always do a split scoop - the best move when you just can't decide. Tbh I don't see myself going to any other ice cream spots now that S&S is here in Santa Rosa!! read more

Salt & Straw - Split scoop of salted Salted, Malted, Chocolate Chip Cookie dough and Cinnamon Snickerdoodle :) - Ice Cream & Frozen Yogurt Near Me - Santa Rosa, California

Salt & Straw is always a win. Great ice cream with fun, funky flavors you don't find everywhere. Perfect when you're in the mood to try something different. read more

Roe gave us the absolute best customer service, and I've never enjoyed an ice cream experience more. They encouraged us to sample all the flavors and gave thoughtful advice on the best pairings. Roe made us feel genuinely welcome and went above and beyond to make the visit feel special. We're already excited to come back and try more flavors, and we're definitely hoping Roe is the one to help us again! read more

Salt & Straw - Huckleberry cornbread - Ice Cream & Frozen Yogurt Near Me - Santa Rosa, California

Nice addition to this shopping center. Always great flavors. And something new to try every other season.

Service was incredible I was helped out by Jason so welcoming and kind. He was very helpful and told us all the details about the ice cream. This guy deserves a bonus or something!! read more

Jason the goat very welcoming,amazing service perfect description of the flavors overall fire read more

Salt & Straw - Peanut Butter Brittle Caramel Fudge (v) Chocolate Gooey Brownie - Ice Cream & Frozen Yogurt Near Me - Santa Rosa, California

Service is inconsistent. The few times I've gone it's been pretty busy and the management seemed to just be interested in checking things off, like product instead of helping the line move and the customers happy. I get it people want to try every flavor but there are others that just want to get some ice cream and go. Some flavors are okay, some are just too much. First time I tried this was at downtown Disney and it was great. Flavors are too funky at times. read more

I love salt and straw and I've been to many of them-the customer service here is the worst. On Sunday, I was picking up a couple of pints. Person in a black pizza planet shirt at the register was sitting on the counter and looked like they didn't want to be there. No smile, no acknowledgement. Rang up my items, I even said thank you and they didn't even look at me and said "yeah" like they don't care and walked to the back. Really strange. read more

ATTENTION Head Leads !! How are you going to do a TACO RELEASE disaster and not have a manager on Duty for FRIDAY evening. YOU ALL SHOULD BE ASHAMED OF YOUR SELVES!!! You left poor teen/ young adults to deal with absolute chaos. When you were called on the phone you yelled at the poor girl so loud you can could hear as the customer. Your employee was having technical issues with refunds for tacos your website continued to sale after you were sold out. Your employees were being harassed by aggressive customers with no Manager in sight. It's ok there was no more tacos what's not ok is that there was no lead to assist or help these kids control chaos on a Friday evening ( one that you chose to release a limited edition item.) I give 3 stars because the poor girl tried her best to fix something that was out of her control. read more

Online is kind of deceiving because I think they just have a price for pints or something because the prices in the store are totally different. And it's $6.99 for a scoop and two dollars more for two scoops. I tried the zucchini bread with chocolate. I thought it sounded really strange but OMG I'm absolutely in love with it! I had a sample of the peach and prosciutto and that was kind of refreshing. I tried a sample of the Arb. olive oil flavored one and that was interesting in a good way as well. Not sure if I would want a whole scoop of it though. I really wanted the peanut brittle one they show online but I guess that's gone. Anyhow the zucchini is supposedly on its way out which I wish it wasn't because I would keep coming back for that! Everyone there is super friendly and you get the sample whatever you want. It's clean and when I went it was not crowded. Will definitely be back! read more

Great new ice-cream spot, with yummy & interesting flavors. If you love trying things you've never had before, you are going to LOVE this place. I tried two flavors: Chocolate chip zucchini bread, and Tomato with olive oil, and they both were tasty. I think I'd eat any flavor ice-cream that exists. Anyway, there are "normal" flavors, if you aren't that adventurous, like chocolate brownie, which is to die-for. Definitely give this place a try if you've never been here before. The smell of the cones alone will make you want to stop by. read more

Walked in at 12:30. No customers in line. Was there for several minutes and not 1 of the 3 employees acknowledged us. We left.,

Ice cream cones in the summer with the grandkids couldn't be better. Unusual flavors and old standards with delicious creamy ice cream. The new tables outside were convenient but covered in ice cream and quite messy. Someone should clean them. Is it the ice cream workers or the shopping center maintenance? read more

Been a fan of Salt & Straw since first location in LA. Was an experience can't wait to try Santa Rosa!

The sign at the door telling you to order online and skip the line was misleading because no one checked the online order tickets until we got to the front of the line anyway. So then we had to wait even longer for them to pack it to go. The online ordering interface is misleading. Why does it allow me to add multiple single scoops, but not allow me to make each scoop a difference flavor? The ice cream was good, I just wish they were more organized and the website wasn't designed poorly​​ read more

Cute set-up inside, we got the chocolate brownie in a cone and a pint of molasses/rum ice cream. Seriously so good, everything I wanted in a rum ice cream. Also the man who helped us was super friendly! read more

The workers were extremely friendly! The ice cream was super tasty as usual! There were so many new summer time flavors along with the core flavors. read more

Salt & Straw - Double scoop of the sea salt w/Carmel ribbons - Ice Cream & Frozen Yogurt Near Me - Santa Rosa, California

Most immaculate ice cream I have had in my life. The Honey Lavender is to die for. They had a multitude of flavors and all of them were amazing. And even though the line was long it was a very quick experience. All of the staff did an amazing job of making us feel welcome. They never rushed us and made sure we knew the options and let us take our time. The prices were also really reasonable. I'm excited to come back and get more ice cream. read more

Went in today for the special deal they have going on. Was greeted by Jason. Awesome service from Jason!! Very positive atmosphere. Ice cream 10/10. read more

We were helped by Jason "the boogeyman" Rosales! He was such a nice and chill guy, it was my birthday so he gave us his team scoop. He gave us elite service and the best ice cream experience I've ever had. What a good day to come because my goat Jason was here. He even put me on some of his music: HbkJaay give this guy a raise!! read more

Love salt and straw. Jason is the BEST. 10/10 would recommend to every friend. Great service. Awesome personality. Fabulous ice cream.

I've been to salt and straw a few times and it's been really good every time. Only complaint is they got some weird flavors but overall recommend. read more

The ice cream is still as good...Walking in the other night, Sunday, the line was out the door and moving so slow, much slower than during the initial opening couple weeks. Since I had about 20 minutes to observe I was able to see why so slow. The employees were not focused on the customers....they were busy doing other things like talking to one another in the back, talking-to another employee behind the counter, looking out into the line and thinking "oh wow". It was stupid that the entire team was not focused on reducing the line and just "busy trying to look busy". We've been many times to the NW 23rd shop in Portland and the difference in professional customer service is dramatic. read more

Wanted to like this place as I have their cookbook and have used it for years but the ice cream is gummy and way too sweet. Threw my first scoop away.....Hope they adjust their recipes. read more

They have the best diverse ice cream . Every summer they take something new . The ambiance was great and the village Ct location is amazing.

Jason is the absolute best!! He walked us through the menu and let us try a couple of samples before we ultimately picked strawberry pretzel salad! Highly recommend! read more

I was so excited to try the new salt and straw opening in my town and it did not disappoint. The vibes were off the hook and the ice cream did not disappoint. But what made the whole experience was our server Jaidyn. She was well informed on all the flavors and encouraged us to try as many samples as we wanted. I would definitely come back just to be scooped by Jaidyn. I highly recommend going out for a scoop whenever you can! Would definitely go back! read more