We have purchased several cars from this dealership and have always had such a great experience…read more We've always come away feeling very taken care of and have loved our cars. We've worked with Corbin each time and he's always been really great to work with. He's very knowledgeable and has treated us really well. The process has always been really easy too, and we feel like the prices are fair. We just bought another car from him today and we couldn't be happier. We can't imagine going anywhere else now because we trust him completely!

I can't say enough good things about this dealership! I initially worked with Cole and he was able…read moreto help me find the perfect car for me. On a later date, Cole, Kelly, and Andy went above and beyond to help me again. They even took the time to look at a car for my daughter that wasn't from their dealership. Everyone we worked with was kind, not pushy, knowledgeable, and genuinely cared about helping us find the right fit. It's rare to find that kind of honesty and service these days. You can tell this is a wonderful, family-owned business that takes pride in treating people right. I would 10/10 recommend doing business with them, they've earned our trust and our future business!

Just purchased our third Acura and our second from Jody Wilkinson Acura...!!! Besides the fact that…read moreAcuras sell themselves Jody Wilkinson has built a team of specialists dedicated to perfecting customer service...!!! From our salesperson Alex Wilkinson who was very personable and patient in explaining the features of our new SUV to my wife to Jonathan Eriksen the used car manager who was willing to go the distance to value our trade fairly and get the deal done to Joe Carter the finance director all worked together as a team to make our purchase as easy and seamless as possible. I've now purchased two new Acuras from Jody Wilkinson Acura and will continue to purchase there in the future and beyond. I've been a customer of the service department for over 15 years and have been treated fairly and consistently throughout my ownership and trust that I will continue to experience excellent customer service far into the future...!!! If you are in the market for a new or gently used Acura this is the place to find your next vehicle...I believe that you will be pleasantly surprised at the level of service you will receive from Jody's team at Jody Wilkinson Acura...!!!

I want you to understand why I'm upset.  First, when I bought the extended warranty, I was never…read moretold I "had" to bring my car to you for repairs, I have bought these warranties in the past and I was able to take my car anywhere. Secondly, when I brought it to you the first time for the heater issue, the service advisor forced me to pay a $27.00 deductible. The warranty states I have a $25.00 deductible.  The heater worked for 3 days, then quit.  I brought the car back in, and you had it for almost 3 weeks.  When I came to pick it up finally, you tried to charge me the deductible again. It was back in for the same reason, I shouldn't have to pay another deductible. When I originally brought the car to you, my air conditioning worked fine.  When I picked the car up, it didn't work, I brought it back in a 3rd time and waited for it.  The service advisor came out and told me I had to pay $400.00 to recharge the A/C, just so you could try to diagnose why the A/C wasn't working.  I watched you (or whoever the service manager was that day) go into the service area with him, talk about it, then he came out and told me that. I have had the A/C evacuated and new freon put in, and the A/C is still not working.  Now I have to bring it back to you a 4th time for an issue that was not an issue when I brought it to you the first time.  Certainly, you can see why I'm upset.  I just want my car fixed.  I'm not going to pay another deductible for a problem your dealership caused. I was asked to contact them, which I did. Emailed the service manager, as well as left a VM for the general manager. As of the time of this review, no one has contacted me.

We went in a bit unprepared, we weren't sure we would buy that day, we just went to browse. Sam was…read moresuper helpful and so friendly and EASY to work with. We decidedly on a car we liked, but since we didn't plan on buying that day we didn't have any check from our credit union. Sam made it easy for us and he was very knowledgeable on the process and got us all the things we needed to make things smooth. We picked up our car 4 days later, he had all the paperwork ready to go. Definitely look into the warranty, they offer great LOW prices. Vehicle delivery could've been better. Dealers typically fill the tank and clean it, we asked the car to be ready and it was [ good enough] but we still had to stop and fill the tank with a baby in the car, our toddler waiting for us a home, and 40 min traffic during rush hour to get back to home North. It's a simple small courtesy when making a large purchase IMHO. Overall Sam did a great job and truly lives by the slogan, "Customer comes first." He's honest, he does the best to give you a quality vehicle, and will go above and beyond to help you in your purchase. Highly recommend this place!

They sell you cars with temporary fixes, and then they wash their hands of the whole thing!read more

i bought i cadillac from this dealer it was driving nice then not even a month of driving it was…read morehaving misfires they "fixed" it only to find out it was fixed temporary it's been in and out of the mechanic shop constantly having problems misfires, coolant problems, ac problems they said they "fully inspect" cars before sellling i call it bs. I DO NOT RECOMMEND THEM AT ALL!!! first and last time i buy i car from them

Employees are nice and respectful. They'll get you in a car you want and are flexible with updating…read moreagreements

Kaly and Simon were extremely kind and so supportive!!! I felt very comfortable in their location…read more Great customer service!!

I brought my Subaru Forester to Mark Miller Subaru Midtown for their Beat the Heat A/C special…read morebecause my air conditioning was working intermittently. They found the refrigerant was low, recharged the system, checked for leaks, replaced two O-rings, and sent me on my way. Unfortunately, after the repair, the A/C would only stay cold for about 15-20 minutes before blowing warm air again. I brought it back six days later, and they determined that the A/C compressor was failing after it heated up. Because this required another diagnosis, there was initially going to be a $120 diagnostic fee. I explained that I felt this was related to the original issue I had brought the vehicle in for, and Brad Schatz took the time to listen to my concerns. He agreed to waive the second diagnostic fee, which I thought was a fair resolution. No one likes having unexpected car problems, but what stood out to me was how Brad handled the situation. He treated me respectfully, listened to my concerns, and worked with me to make things right. That's the kind of customer service that earns my trust, and it's why I'm happy to leave a five-star review.

I'm sure everyone reading this has had a bad experience at a car dealership at some point in their…read morelife. Well, let me save you the stress and worry, this is not one of those types of dealerships! Starting my experience with sales, Ethan Haycock, who from start to finish was on my side and totally transparent throughout the entire process! He fought to get me the best interest rate and worked with an amazing woman by the name of Brittany Given, and the man....Chris Fairclough the salesmanager, who also swung for the fences to get me the best APR! From there, I went to work with Steve Martinez, the finance director, who continued the experience of transparency and willingness to build my own custom coverage that fit my needs! After that, I had the awesome pleasure of meeting Johana Cano, who helped me get familiar with all of the and outs on the Subaru touch screen platform and all the benefits of the vehicle. She is patient, knowledgeable, kind and very thorough in explaining everything you need to know about your new vehicle! Finally, Carlos Andrade, and his service team...Issac, Bri, Ivan, Alex, Jerry, Brittany, Ethan, and Rachel are not only super helpful and personable...but they GENUINELY want your experience to be the absolute best! At the end of the day being in sales, I understand that margin is a part of sales....and I want them to make their portion, even though they don't make commission! The difference is with this dealership actually shows you that they are in your corner, every step of the wave of the process!

Bought my Fiat 500 from them and absolutely loved the customer service experience. As a female, I…read morehate dealing with car salesman because I always feel they have an eye towards ripping me off but I never felt that way with Mo! He was able to get me out of my old car and into my new one with money left over!! I haven't had a single problem with my Fiat and I've had it since October now (and drove it from UT to OR)! Would highly suggest trusting them with your car buying experience!

This is absolutely the best car buying experience I have ever had. The owners were very very…read morefriendly and fun to work with! I am recommending them to family members looking for their next car.