I can't say enough about the service and care this business assisted me with.....They are true data…read moredoctors, professional and trained to recover any damage made to hard drives (or other electronics). Definitely will recommend if you have any issues with data recovery.

They recovered all my GoPro footage on a corrupted micro SD. Very helpful and transparent…read morethroughout the process. Highly recommend!

All files were recovered after a read head malfunction. Nothing missing as far as we can tell…read more Recovered data was shipped on an external USB hard drive. Convenient if you happen to have a spare USB port. Minus one star for the number of requests it took for them to contact us using the primary supplied email address instead of the secondary.

Ok...so I have an old clunker that a friend of mine built. For some reason after I moved it started…read moreacting up. I looked on Yelp and found SDCC had the best reviews, so i tried them out. I ended up having some viruses....SDCC cleaned up my computer and it works great! I would definitely recommend them.

Unlike the positive experience that most people here apparently had, I had an overall unpleasant…read moreexperience with San Diego Computer Consultants/The Chip Merchant. My bottom line impression of SDCC is that they are fine if you know nothing about computers and want something simple done, but that their level of expertise is intermediate - not wizard-level - and that they are lost with complex problems. A few weeks ago, I borked my three-month old Win8 computer by hard booting it. I eventually found a self-diagnostic text file that said that the master boot record needed to be rebuilt. It also seemed that Windows/DOS had suddenly lost the ability to see most of my hard drive's approximately 600 GB of music, pictures, and files, so it might need to have the File Allocation Table rebuilt as well. Having dealt with trying to repair a crippled Win8 installation before, I knew that Microsoft had closed off many of the avenues that previous versions of Windows had for an amateur like me to try to get in there and fix things. So, I thought to myself, "Perhaps it's best not to waste time trying ... bummer that it'll cost a hundred dollars or two, but I'll take it to experts, and they'll know what to do to get it working again". I saw that SDCC had a sizable number of five star reviews here on Yelp, so I thought that they would be trustworthy place to get the work done. I tried to ignore the one or two star reviews, and also the review that had started with few stars but revised themselves higher after feedback from Jorge (the SDCC owner?). When I dropped my computer off, the tech at the register who was friendly and reassuring. I specifically told him that what I was hoping they would be able to do was get Windows working again, and also restore my missing files. As I left, I felt nervous, but guardedly optimistic that they would be able to help me out. A couple days later, a tech named Alex called, and cheerily told me that that my computer was now ready to be picked up, since he had reinstalled Windows. I was devastated. Reinstalling Windows meant that there was no chance of repairing my old installation of Windows, and so I had lost all of my installed software, all of my configurations, all the files that I did not have backed up, and the two weeks of work I had done since the last time I had backed up most of my files To my mind, reinstalling the operating system is a last resort, something one does after trying all other means of repair and admitting defeat. It's also something I know how to do, and don't need to pay an "expert" to do for me. Alex not only did not call and ask me if I wanted this step done, he assumed that I had no files to restore, and that it was safe to wallpaper over the missing files with a new Windows installation; somehow, the message that I had missing files that I wanted recovered was not passed on to him. I suspect that Alex did not even try to rebuild my master boot record or file allocation table, or know how, and I suspect that he made no effort towards any other method of repairing my windows before doing the simplest but most destructive of all possible repair options, a reinstall. To Alex's credit, he had copied the disk's surface to an external drive before reinstalling Windows, and he offered to copy this disk image back to my computer if I wanted. And, also to his credit, he was patient with me being angry on the phone (to some extent, I admit that I was taking out on him my frustration with losing my installation and my files). I appreciated that he apologized a couple times for not calling to check in with me before reinstalling Windows. My computer was then apparently passed on to a tech named Rick, whose job it was to look for my missing files and try to restore them from the copied external disk image. Alas, this challenge was apparently beyond his skills and his tools' abilities. I asked him to guess what had gone wrong with my Windows installation and why he was unable to restore my files, and, in both cases, he kept simply repeating that Windows and/or my files were "too corrupted". I asked him to be more technically specific, but he was either unwilling or unable to give me any more insightful of an answer. To Alex and Rick's credit (and this is why I am giving a two star review, rather than a one star), my bill at this point was zero dollars. Since they were unable to help me, they did not charge for the considerable time that they had put in trying. I then asked Rick to leave the Windows reinstallation on my computer's hard drive, and to make me an external drive with an image of my computer's drive before the reinstall. He told me that this would take two days. It wasn't until six days later, however, and two phone calls from me, that Rick finally let me know that my computer and this new drive were ready for pickup. All in all, my experience with SDCC was a frustrating one.

The team at Ciprus Consulting was marvelous in helping our organization recover data from a cloud…read moreserver. We initially consulted with local company but with no luck then we discovered Ciprus Consulting through another client. They were extremely detailed and helpful on the phone when I initially called to get info. Their prices were reasonable. They provided different turn around options depending on the urgency to get the data . The service was efficient and fast. They even provided a reasonable rates and where able to recover all the data and restore it back to a local server with no issues. I would definitely recommend them to anyone!

brought my mac in. supoer freindly staff. video was not working. he diagnosed and said he got it…read moreto work must of been a bad cable. very hionest people. highly recomend

It has been 6 years since Shannon built my pre-pandemic PC and it has run great all of this time…read moreexcept for a gradually worsening reboot time (which I could deal with) -- unfortunately I had a little hard drive glitch a couple weeks back which made me realize my PC was on borrowed time, so I knew it was time to pay a visit to Shannon and SD Bytes. Rather than upselling me on a brand-new and pricey rebuild, Shannon cloned all of my data over from my current hard drive, put it on a new hard drive, and upgraded me to Windows 11. And through sheer determination, Shannon also fixed my reboot time -- it went from 2.5 hours down to under a minute. This was without a doubt a hugely time-consuming and frustrating process, but Shannon and his team went above and beyond to diagnose and repair it. I absolutely recommend Shannon and SD Bytes if you need a repair or an upgrade or a rebuild or something brand new. You won't find a more competent and honest team in San Diego!

I was very grateful for the service at computer wiz. They easily recovered the data on my apple…read morehard drive. The process and price was amazing!!!

This place sucks, I was having prolems with my computer freezing and I wanted to only wanted to…read morehave the entire memory wiped out as a last resort. I specifically asked san diego computer wiz if they could fix it without reformatting. They stated they could but did forewarn me that there was a decent chance the only thing that would work was that my computer would have to be reformatted. We reached the agreement that for 100 dollars they would try some tricks to speed it up and if it did not work that they would reformat it. (he specifically stated that no matter how much time it took the flat rate fee for dropping off a computer was 100 dollars). So they did their tricks and my computer was NOT ONE BIT better (after they had told me they tested it and it was). I called them back and told them I would like it reformatted and instead of what was agreed upon they gave me a sob story about how hey already had spent three hours working on it they would have to charge me again. so in the end, my computer is not fixed, and I decided to buy a new one instead of waste money on scam artists like this place. Go to a real repair shop or buy yourself a new computer and save the headache.

My computer got hit with Malware and some SERIOUS viruses. Not only did they clean up all the…read moreviruses and trojans, decoded my hardrive, upgraded me to Windows 7 Pro, but they even hooked me up with some spyware and virus protection. Amazing job, and they were even able to recover ALL of my files. Music, documents, photos, everything. These guys are serious pros!

If I could give them 10 stars, I would! I came downstairs last Monday morning and tried to turn on…read moremy computer. Nothing happened. Zip. Nada. So, I of course checked to make sure it was plugged in, then called Nick. He came over that morning, took my computer away, and after some calls back and forth, presented me with a better, faster machine that he had built from my hard drive and stuff he had on hand. Just like the Bionic Man, it's better, stronger, and faster, and the price was very reasonable. He would have had it back to me THE NEXT DAY if _I_ had been available, but because of my work schedule, I had to wait a day. He saved all my documents and irreplaceable photos (I guess I should back my stuff up) I have a son in high school, and can't really be without a computer. Nick saved me from having to find time to schlepp my son to the library to use the computer to do his geography project. He is the best. And as a single mom, I appreciate the reasonable prices, and the professionalism. He's not someone you have to worry about allowing into your home or your computer. My dog even loves him.

call and left message 3 times today ,, they say the will call back in 5 to 30 min and no return…read morecalls