Great group. Very helpful! They are always there when I have questions and need answers.read more

Awesome job and very helpful and better price than my existing insurance with same coverageread more

Best customer service I have ever had and in today's world that is saying a lot…read more I have been with this company for almost 10 years. John always gets me the best price for my cars. He is such a good guy. a company you can put your trust in!

I had gotten off work and i had to have my insurance payed by the next day and im a cash and carry…read moreguy and John said no problem ill take care of it .So I put my payment the mail slot .Any other insurance place would have made me go get a prepayed credit card and i would have gotten a late charge on top of it all .John at Express Auto Insurance in Pleasant Hill is the place to get your insurance.Thank You again John!!!!

Used to be amazing but ever since my first experience back in 2020 I've had to actively reach out…read moreto them to remind them that my renewals were coming up and asking them to shop rates. For my 2023 policies, my homeowners insurance carrier stopped offering policies in CA, and I was forced to switch over to another provider. I made the switch through Stone Creek but they never notified my mortgage lender of my new policy / carrier, so the lender thought I didn't have a policy and charged me for one of theirs. It took 6 months before I noticed and had to work with them to get a refund. My renewals for 2024 are actually coming up in less than 2 weeks and I have yet to receive any updates despite multiple attempted reach outs to my account manager (Robin). Ironically, I've been trying to get in contact with her for over a week (called and left a voicemail, left messages with two different receptionists) and it was only after I posted this review that I received an email from her. I shopped quotes with the same carriers directly, and am getting lower quoted rates, so at this point between the total radio silence and the higher cost of doing business with Stone Creek, I'm uncertain what SCIA's value add is. Ultimately, I ended up switching over to Jeff Wong out of Bencia and ended up saving $600 / year on my homeowners insurance alone with same carrier (Mercury). I swapped my Umbrella policy over as well, but kept my auto insurance as is as the carrier (Oregon Mutual) was still the best option.

I've been with Stone Creek for years and have have many policies through them, including home,…read moreauto, umbrella and business. They used to be great and quickly responded to all my emails. But lately customer service is horrible. Sure, they respond quickly when you say you want to open a new policy for something. But have a question? Need other assistance? Just crickets. I think they had major turnover since the height of the pandemic and nobody seems to be local anymore. When I do talk with anyone, it's always a different person from out of state. Worse of all, when I sold a rental property and requested to cancel the policy, they cancelled the WRONG policy and I went almost 6 months with my home not being insured! I didn't realize it until much later of course because every single time I asked them to confirm my policies, they never responded. It's time to find a new broker. So sad because they used to be fantastic.

Jason caldetera with sky9 insurance helped me and my family with our insurance needs. He is honest,…read moreprofessional, and reliable prices are great.Tell him what you need and he will find a plan that fits you and your families needs. Anytime I have a question regarding my coverage he is always available. Definitely recommend!Thank you Jayson!

Sky9 always has your best interest in mind; I've been with the company for almost 10 years and they…read morecontinue to take amazing care of me. I just opened a life insurance policy with them last year as a satisfied client. Thank you Sky9 for your knowledge and care!

Sallie picks up her phone on a late Friday night when my wife was in a serious car accident.she…read moreassisted us immediately.she came by our business on a Sunday and helped us open a claim and walked us through every step of the process.we appreciate having an agent that is available evenings,weekends and holidays.

Sallie has taken care of our auto and home policies. We had coverage with a different company and…read moreher coverage's are better and she reduced our cost. Highly recommend her for home and auto insurance.

Now, after some time, I understand that it was a terrible experience, at the very beginning of the…read moreinsurance, I was charged $1,100 for the first installment, of which $310 per month was spent on insuring a new car, the agent charged me $790 for issuing the policy, and they also imposed home insurance on me for $16 per month, which I don't need it at all, I'm very glad that I terminated all contracts with this agent!

David Kaufman has handle my commercial property insurance for years…read more He is very knowledgeable, professional, works with many insurance companies so he will find you the best coverage at the best rate. He responds quickly to my emails and, puts up with me :) I cant recommend David enough.

I've been working with Erika Rauda for over 2 years now and she's made every policy a cakewalk!…read moreVery transparent on which policies are best fit for me and my driving schedule and where my payments are going towards. Never had to hesitate to ask any question about anything I was signing. Thank you again Erika for another smooth and successful policy update.

Emilio helped me out get a better price for my car insurance, he took his time with me and helped…read moreme out a lot!

I highly recommend Scott if your looking for a professional and knowledgeable Agent for your…read moreinsurance needs. He was able to provide me a quote same day as promised!! Thank you so much, Scott!

Scott is and amazing agent. He is personal and professional to all your needs. When asking for a…read morequote he was able to bring me the best price. You know insurance can be very costly. I was able to bundle my home, cars and other toys. Scott, always has and solution to your questions. I would recommend him to all my friends and family. Scott, thank you for being my agent. Kristie

It has been a joy working with Eric. He is always immediately responsive whether I send him an…read moreemail, call or text. I have asked him for several difficult things and he has spent numerous hours getting them done for me. I have no doubt that I'm in good hands if I ever need to (hopefully not) use my policy because of the thoroughness Eric put in at the beginning to make sure I'm properly insured. Thank you Eric for being such a great listener and always attentive to what I ask for as a client.

Personalized service. Eric cares about his clients and will go the extra mile to support in time…read moreof need. Will work with you to develop an insurance plan to meet your needs.

Was a breath of fresh air, very knowledgeable, and very receptive to my questions. Every thing went…read moresmooth and left office feeling I had a good and personable agent to work with.

Chelsea was great to work with. My previous insurer wanted to increase my homeowners premium by…read moreover 60% this year so I started looking around. Chelsea was amicable and responsive to my initial inquiries and I had a good quote for home, autos, and umbrella policies. It was a quick process in the nearby office to finalize the policies. Now my adult son is moving away and she's been responsive again with insurance options as he takes his car with him.