From the moment I walked into the office I was greeted with a warm smile by the receptionist…read moreLatrish and the friendly staff. The doctors were awesome. They were patient and gentle throughout all my procedures. Their attention to detail and expertise in the dental field was truly impressive. The dental assistants Waffa and Zaid are a cut above the rest. I appreciate their loving and compassionate care during my visits. They took the time to listen to my concerns and addressed them with empathy and understanding. Their genuine care for my well being was evident and I felt like I was in the best possible hands. I have been to many dental offices in the past but none have ever treated me withe level of kindness and compassion that I experienced at Western Dental north 2cd st el cajon. I will definitely be returning for all my dental needs. Greatful patient Sarah Williams

Horrible service. extremely long wait times. Even after your appointment, the ghetto staff take a…read moreridiculous amount of time to see you. The main doctor in the orthodontic department is so rude and unprofessional. It's such a ghetto establishment. I would not recommend coming here at all.

This is an amazing pediatric dental office! I have been so happy with the care they give. The front…read moreoffice is awesome about informing me of out of pocket cost and what my insurance is expected to cover. We see Dr. Ryan, and I trust his recommendations completely. He is patient and very kind to the kids, and he has always taken the time to answer my questions about treatment recommendations. My kids like going here, and the whole team consistently gives high quality care. Highly recommend!

My kiddo showing off his new tongue. He got his tongue tie lasered. Everyone here is great. All the…read morestaff are amazing.

I went to see Dr. Fossett recently for some minor cosmetic work to fix some chipped teeth. I was…read moregreeted by very friendly staff, in a welcoming and clean office. Dr.Fossett saw me immediately and was very personable. He eloquently explained how the procedure was going to be done , and presented me with different options , with absolutely no unnecessary upsell with I really appreciated. He did an amazing job of color matching and contouring. My teeth looked good as new! He is very pleasant ,and cuts no corners, with attention to detail and making sure you are completely satisfied with the experience. Highly recommend!!

I would like to start by saying how wonderful Dr. Fossett is and how friendly and welcoming his…read morestaff are. I have struggled for many years with dental problems and a fear of the dentist, and I honestly thought nothing could be done. I finally decided I couldn't let embarrassment stop me from getting the smile I wanted. My experience with Dr. Fossett has been absolutely great! He made me feel comfortable right away, took the time to listen to my concerns, and explained how we could make a plan to complete everything in stages--starting with the most important issues first. Now, I look and feel so much better, and all my worries have disappeared. If you're looking for a caring, understanding, and skilled dentist, you will not be disappointed with Dr. Fossett!

So far, this is the best dental office we've been to for the kids! The staff is friendly, honest,…read moregentle, and affordable. We had a hard time finding the right dentist because other offices were charging ridiculous prices and recommending unnecessary treatments. We even got completely different quotes from different places, which made us skeptical. Then we found Dr. Gire -- he was extremely helpful, transparent, and reassuring. The kids' teeth are healthy, and they actually look forward to their visits now! The office is very kid-friendly, and the kids love that they get a balloon at the end of their appointment.

My daughter came in for her first appointment 6 weeks ago after complaining of tooth pain. They…read morescheduled us for a consultation, where they did X-rays, and told us she had a cavity that needed a silver cap. We came in for the procedure and he assured us that thankfully all her other teeth looked great, and after we discussed with the dr how to prevent a small cavity from turning into something this severe. He stated that a routine cleaning every 6 months could make the difference in catching something before it becomes this bad to need such a painful procedure. We then made an appointment for a cleaning in 6 months and asked if there was any follow up for this procedure and we were told no. On Monday my daughter complained about tooth pain on the opposite side of her mouth, and so I called to make an appointment. On the phone I was told she needed to schedule a first consultation and when I stated we had already been seen 6 weeks ago, the receptionist stated the first consultation we had was only to X-ray the tooth that was in pain. I then asked how the Dr could have told us all the other teeth looked great if they hadn't done X-rays on any other teeth, she left the phone and came back and said the Dr stated it was just a visual check and that cavities just pop up. Very concerned, and confused I asked why we were not told that our first consultation was not a first consultation and why we were never told to make that appointment. She stated they have a third party call center that makes appointments and it was a admin error. Concerned for my 4 year old I stated that because of this admin error we were told her other teeth were okay through what we assumed was an Xray, and not a "visual check" and that if we had known this 6 weeks ago we would have made the appropriate first consultation appointment immediately to prevent further pain and damage. She will now have to have a more extensive work done because of this error, and so I asked what we could have done differently and I was told to talk to the dentist about my concerns at the appointment. I then came in for my appointment today, and was told to sit and wait in the waiting room full of clients. A woman then came out and very publicly told me that because of the phone call the Dr would no longer comfortable treating my 4 year old. I asked her why I was not called ahead of time to cancel the appointment and she stated she did. I received no such call or message to either number on file, and was humiliated in front of my children and the entire office and waiting room. Another admin error? Needless to say I am very concerned for how this was handled and how they chose to deal with what THEY described as their admin error. She could have pulled me aside privately, or called and left a message to cancel but instead chose to humiliate me for what was described to me as an admin error. If you care about your kids read the other 1 star reviews and take your kids somewhere else for goodness sake. I was recommended here by a friend and after hearing about this they are also cancelling their appointments.

I can't believe how patient these women are! They are totally helpful with my three Rugrats running…read morearound! They are so calm and kind and loving towards my children even though they were just being kids... I really love Dr. Mauer. I appreciate the parent consult and he gives me the run down in a calm non surprised manor. The front desk lady was back to being her really friendly self today! They are very organized. We all love the Hawaiian Decor!

My kids love going to the dentist b/c of you guys and their experience. Pleasant, positive, fun and…read morerequired. How many kids can say that? Thank you for not making it a nightmare visit. lol! Y'all are the best!!

I have been to this place 3 times so far. I have 4 year old twins that had never been to the…read moredentist. My son had a tooth where his gum line was completely recessed that I was worried about and my regular dentist isn't pediatric. I called some other pediatric dentist from yelp and they were 2 months out on appts. I got an appt here for the next day. The office staff was GREAT! They are so nice. Their forms are easy to complete online. They send appt reminders via text so very easy to work with. I took my son first because of the concerns I had and they took him back without me. Remember he is only 4. He came back out super happy and had no issues getting x-rays and a cleaning. I had to schedule an appt to have the tooth pulled. I then made that appt for a month later as well as a cleaning appt for his twin sister for the following week. Again they took her back and did x-rays and cleaned her teeth without me and she was great. So now both my kids love the dentist. They get a toothbrush, they get a toy, they love this place. Now my daughter is upset that her brother "gets to go to the dentist today" and she doesn't. Today was my sons appt to have his tooth pulled and I had tears in my eyes because he was so excited to go and I knew he was going to have to get the needle in his gums and would be traumatized by the dentist from now on. To my pleasant surprise, he got his tooth pulled and still loves the dentist! He wants to go back to have another tooth pulled ‍. Overall I am very happy with this place so far. Also they had a Bible in the waiting room which was a pleasant surprise to me given the times we are in. I def recommend this place for small children.

Been taking my boys with Dr Maurer from baby teeth to the awkward early teens, to braces. My first…read moreborn child has now outgrown pediatrics dentist, but my 7yo & my 16yo are still here. Staff is helpful, and every visit is explained thoroughly! They're honest and explain everything.

This was just our first visit but Sahar the dental tech was very friendly and patient with my…read more2 year old- was able to get her to take X-rays! Dr. Sabrina made my girls feel very comfortable and gave us great treatment recommendations with explanations. Front desk and scheduling was also very friendly and easy!

My kids been coming here for about 2 years now, and I can say the service, attention, place and…read moreliterally everything In this place is amazing. The kids love it, they live the decorations, staff and also the safe place for kids here. Today's visit was with Sahar, she was very happy and was able to explain very well every detail of the visit, she was cordial and super nice with my kids. Dr travers was their dentist, and omg I just love every time she sees us, the kids will smile and be happy, they are not scared and don't mind any job done with her, she will show every equipment and why they are loud for them not to be scared. I love everyone here, so lovely and always have a great attitude. I even forgot the appointment was yesterday and they were able to schedule appointments right away the next day for them not to be behind, I looooove it.

Wow, I am seriously impressed after my first two visits as a new patient. They could have saved my…read moreteeth a lot of pain (and me a lot of grief) if I had known about them 2 years ago darn it! I am SO glad I have found a dental "home" here now. I haven't enough compliments to give to not only Dr. Scharer, but also to the amazing ladies that run the behind-the-scenes here. They keep this office in tip-top shape (warm, welcoming and CLEAN!) and are so wonderful to interact with. I feel like I could be friends with them in real life, they are respectful and have a great sense of humor while keeping things dignified. Good to have a little laugh when you are feeling down about your bum-tooth. :) They are reason enough for me to stick around, so its a huge bonus that I also like the dentist! Again, very respectful and easy to talk to. I have a bit of a bumpy road ahead with a few teeth but I have confidence that Dr. Scharer will work with my treatment plan and prioritize my work by how important it is to the big picture, not how expensive or how much money it will make them in the short term. Its a nice feeling to have trust like that in your dentist. I am sending my husband and son after (as Leslie put it) I guinea-pigged, and I know they will feel right at home here too. We look forward to many years ahead of excellent service and dental work. Oh, did I mention I have left both appointments with a pretty flower in tow? SO cute, I love it. :) Thank you!!

After a few Guiness one evening I began thinking how simple it would be if I didn't have teeth,…read morethen I followed up on that line of thinking by neglecting the dentist for a number of years. Things went as you'd expect and I then heeded some much needed advice from a friend that had been going to Dr. Scharer's office since she was a kid. If I had only 5 referrals to give someone that just moved to San Diego, or was just looking for a dentist, or had just grew a new set of teeth, Dr. Scharer's office would be one of those five referrals. If you like yourself some chompers then the twice annual drive east to Dr. Scharer's won't bother you one bit.

Having a degree isn't the tell all. It's the skills, the heart, the desire to be the best and…read moresincerely so. This is my observation of Granite Hills Dental. Dr Tyler, his staff, and his pre team mentor Dr Dennis Scharer are great human beings. If you want the best in care, this is it! Cheers.

Very nice and professional staff. Feels like family there. Dr Tyler is the best! Worth the drive to…read moreEl Cajon.