Well after many many years of being a customer, xfinity just jacked my bill $40.00 more a month,…read moreand when I called to see if they would work with me, they flat out said no, the greed from this comapny is truely disgusting, so it is time to finally say goodbye to them and move on to newer choices out there. Very sad to lose a loyal customer like that, they don't care about us peeps.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

Christian was very nice, patient, and helpful in getting me off of my parents plan and onto a new…read moreplan + trading in my iPhone 15 for an iphone 17 pro. giving 4 stars because the other sales associates were not helpful. Go see Christian!

Verizon Wireless has turned into a scam. Both locations I've been to in San Antonio scammed me. One…read moresigned me up for a second phone line, added features I specifically declined. This one set me up with a new phone and added discounts to make it look pretty. Two years later, Verizon "found two discounts" on my account that I shouldn't have and removed one without notice. Mind you, the representative who added those discounts works for Verizon. I didn't add those and wouldn't know whether they are valid or not, but I'm the one punished and he still made the sale. I didn't know I was dealing with the car dealership of cell phone providers.

Great job installing my OTA. Very knowledgeable and professional. Rates very reasonable.read more

Mr. Smith is an incredibly knowledgeable technician with decades of experience, and he is highly…read moreskilled at fixing any issues you may have! Cablemasters is such a wonderful, integrity-filled company that provides excellent service, quality results, and affordable prices! Will definitely be using them for all of my high speed internet needs!!!

Worst customer service. Actually, no customer service. The AI will try and keep you on the line,…read morebut doesn't assist. I don't have another avaliable at my "luxury apartment", but will start streaming on T-Mobile. They have better up-times. Absolutely stupid.

The contractors who installed the physical cables made a mess of the neighborhood, busting…read moresidewalks, pavement and curbs, and left piles of stone and debris everywhere, taking over a month to clean up. I had the service for 2 years. It was solid, and the install went well. Trouble began when I needed to move. It took an hour on the phone and another hour in chat to finally get the service canceled. With only 8 days into the bill cycle, I could not get prorated for the remaining 22 days I could not use as I have left the location. I would never consider AT&T for any services again.

Horrible horrible service , since it changed to vtx 1 . Have been with them 12 years , Feb only had…read moremaybe a week of service. No prorated service. It was thier fault . Waited on the phone for hours to speak to someone. Or tried the call back because they were so busy that did not happen, they moved two buildings down and was never notified of a change of address.. don't go with them. Close out my service today, would not prorate me, had to pay for the whole month of march.

I had the RS 25MB plan for 4 years on a 4K TV and 2 computers and could never stream 1080P video…read morereliably without buffering, even when it worked. The employees were great and tried their best on several occasions to improve the service with what they had. I received the advertised speed fairly often but it was not stable enough to stream. Latency ranged from the double digits to 500-700ms. I might get 25MB\sec one time and 2MB the next. It was like paying $88 for a tank of gas and only getting 5 gallons, but there was nothing I could do but suck it up and hope for something better next month. Frequent outages were frustrating. Some were brief and some were long but I had them weekly. Rain? Forget it. The slightest rain would result in rain fade and full loss of connectivity until it had passed. It's the norm with line of sight technology but it's aggravating. If you live close to one of their towers you probably wouldn't notice. I was maybe 3 miles away with good signal strength. Don't buy the story that 25 megs won't stream. It's the minimum needed for 4K and more than enough for 1080p unless you have several data hungry devices in the home. I now have 30MB from a local competitor and 4K video streams like water with two computers surfing YouTube. Latency is in the 20's. I give a ton of credit to the employees for trying but the trouble was beyond their reach. I hope RS can get their problems resolved. Competition is healthy.

Easier cancellation of Internet service. It took two phone calls, and Instill have to return…read more4-year old equipment.

I'm writing this in the midst of another service outage - literally 5 days in a row where internet…read morehas gone out. And each day spectrum says it's out of their control to get out of offering a credit. When you work from home, you require reliable internet which Spectrum obviously can't provide. I recently moved and am unfortunately stuck with them as the only service provider option. Before I moved, I had Google fiber where I had only one interruption in 6 years. It's like Spectrum is trying to set a record for the worst customer service and worst wifi service in the country. Two other things that are irritating: 1) When I called on the third day of a continuous outage, the agent tried telling me perhaps it was something wrong with my modem and I should reset it if it was happening every day. Spectrum was literally sending out mass outage notices but in an attempt to deflect she tried saying we were the problem. 2. Spectrum won't credit you if the outage is under 2 hours or they blame someone else for the issue (which they obviously will). But to say that you aren't deserving of a credit because you weren't inconvenienced long enough is ridiculous. I've attached texts - just over the course of 10 days, there were 7 outages (2 in 1 day!).

Please don't come here. I came in to get help since they refuse to cancel my lines and the manager…read morethreatened to kick me out and call the police. Worst experience.

I went to this location to request assistance since I am a new customer & received my devices via…read moremail, and the lady with the dark black hair & nails was not helpful what so ever. She powered one on of my devices that had a # listed on the screen to cal, which I did & then she got up to go sit with the other female worker to have a whole other conversation. I glanced over a few times bc I was going to ask her a question, but I kept feeling uncomfortable since I was given the side eye or being ignored. I was warned not by one of my coworkers not to come to this location and even read the negative Yelp review. However, I did it anyways, and It honestly was a waste of time, and it was a very unpleasant & unprofessional experience. The only positive thing I can say about this location was that the male rep came over to ask me if I needed any assistance once he was done with his customer. Maybe this young lady was having a bad day or just did not want to deal with me, but that is no way to act with a customer. Additional training or a talk with her may be needed. I would most definitely not allow one of members of my staff act like that while under my supervision. Next time I will drive to a different location before coming back to this one.

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.