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1 year ago

Got my phone fixed in 10 mins Great Customer Service. Very professional HIGHLY RECOMMENDED

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Astound | San Antonio

Astound | San Antonio

1.7
(102 reviews)

Do not get this internet. I swear it feels like every weekend there's a service interruption that…read morelast all the way until the next day. And you think you'll wake up with internet haha nope. Then when you call to check on the eta, you hear about how it's the most reliable blah blah blah and it pisses you off more. Battlefield 6 just came out and guess what. No internet. A couple weeks ago, same thing. This is just a dumpster juice of a service. Would not recommend at all. It should damn near be free to use this service. Update*** In case you were wondering if I'm joking or not in my post from 21 hours ago... The internet still isn't working. Still getting the most reliable and faster internet speech and they keep pushing the time that the internet will be on, back by 3 hours. They literally have the worst team ever. Who's fixing the internet? 3rd graders? Anyway Ive called AT&T and I'm switching over to them tomorrow. Btw you can't speak with a representative while the internet is down. So termination isn't possible. Don't know what internet has to do with a phone call when they have their chatters msging 5 msgs back to back because they don't know how to send one detailed msg. Surprisingly I've been paying $115 dollars for this shit internet. At least with at&t it'll be 60 for working internet and faster speeds.

I have had Grande, now Astound, since they came to San Antonio. The reception is poor and the…read moreprice goes up regularly. I see that Spectrum and Direct tv are no better , according to reviews. I wish there was a good option.

DIRECTV

DIRECTV

1.3
(82 reviews)

Recently "switched" from UVerse (both AT&T services. ..is this the Old Navy to UVerse's Gap??)…read more The installation itself was inept, unprepared, and not what we were promised. The service: hardly a bargain at all when you compare to what's missing that we're used to with UVerse. (No FXX?? Ugh!! A ton of my favorite TV is on that channel :( No DIY Network either. There are more that I miss, but. ...out of sight, out if mind. Sigh. Sadface. ) The equipment is ....thhheeeeee......slooooooooooooowest........thing.......evvvvvverrrrrrrrr. Even on the "main" wired box (which I don't understand why we have at all - promised a completely wireless system. Anyway....) it takes close to a full minute for the system to respond to each command, like pulling up "guide" or selecting a channel. My couch time is limited - I can't be wasting minutes all willynilly like this! Don't totally hate it - it's meh - but definitely not completely happy either. Should have just amended our UVerse package. Or gone with Time Warner. Or ditched such services altogether in lieu of a solely Netflix & Hulu life. Think hard before you commit to a contract.

In 2023 I got directv most affordable plan for $86 a month. At the time I didn't realize I was…read moresigning up for a two year contract. My contract expired Aug 15, 2025. When I called directv on Aug. 15 to see if my contract had expired they said yes. They also told me my new monthly payment would be $137 a month that's a $51 a month increase. I was shocked and had to make him repeat it one more time. I cancelled immediately. Stay away from this company they are crooks they care nothing about their customers. If I could I would give this company 0 stars

Global Optics

Global Optics

1.6
(5 reviews)

UPDATE Global Optics: Two days ago a 2nd, Global Optics MDU post-wire technician came to my…read moreapartment to complete the cable hookup. Daniel did so good a job I am raising my company rating from 2 stars to 4 stars. Daniel located a difficult-to-find cable under the ceiling, installed when the complex was built in 1986. He somehow made the wire live again, then split it off from the box in the bedroom, and brought it through the wall to the living room where it located perfectly to plug into my desktop computer. Daniel restored my faith in Time Warner Cable's judgement hiring Global Optics. Today the TWC Installer came for the modum hookup and his job was easy. He didn't need to add any cable and the computer system works perfectly.

Horrible and dangerous company! This morning I was getting ready to open my back door when a man's…read morepant leg caught my eye. I could barely see him or the four other workers in my backyard because they were toward the far left corner. They were hanging Global Optics wire for Time Warner along the telephone poles and were therefore cutting branches that lined the perimeter. Did I receive a knock on my door or any type of notice that their company was doing work in my backyard? NOPE! This is a huge safety hazard because I own a 180lb Neapolitan Mastiff who would have ripped them to shreds. In fact, that was the reason I opened my back door. Luckily, the workers pant leg caught my eye seconds before and I was able to stop my dog! How did I know it was Global Optics? Well, NOT because of any identifying uniforms. I had to trespass onto private property and look at the logo on the truck so I could call and ream them a new one! Why bother to call? Let's say my dog did bite, drag them to the ground, and inflict irreparable damage. Wonder who would be sued? ME and my MY HOMEOWNERS INSURANCE. I could have lost my house and everything that I've worked for because of these workers. To think, it can easily be avoided if the company would simply knock of people's doors the morning of and say, "please keep pets inside because we may be doing work in your backyard". And let's not forget about the fact that they left my gates open after fence hopping to the neighbors yard. Again, had I not seen them and I let my dog out, he would running around the neighborhood because I would have no idea my gate was open or how it got that way. Then I could have been cited for "failure to maintain my dog" and fined massive amounts of money. In all, this company is not safe and if I ever catch them on my property again without prior notice I will calling the police and having them removed for trespassing.

Texas Wireless Source - televisionserviceproviders - Updated June 2026

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