I went into the store i've been going there for years. even before they changed management and I…read morewent in there asking for two vapes and they charged me $75 for two. I definitely don't recommend going here. Their management is horrible and then employees are disrespectful. I went to a different smoke shop and they sold me two for $40 like normal. I told them what happened and they agreed that it was outrageous.

10 out of 10 would recommend!! Everyone who works here has always been super nice and helpful. When…read moreI can't choose what I want they have always suggested something right to my liking. I appreciate that after years of searching for the right place. In general the place is super chill, I personally love the fact that they wear pj's or comfy clothes. You should be comfy and happy when you work. They are always very welcoming. Very knowledgeable on their products with a awesome selection.

Went in there yesterday thinking it's a vaporizer store because it says it on Google, but the…read moreemployee said they don't carry any vapes ‍

They sell flavored vapes and vape accessories behind the scenes! If you want to get stuff you can't…read moreget legally these guys are the best!

Horrible business. Very unprofessional staff…read more Almost never, ever product on display. I purchased two Drag X mods from them & both leaked fluid from the pods & one unit burnt out. Since then I quit going to this "dump" and took my business downtown Santa Rosa, at Citrus. Great staff, fabulous products. Digital Cigz deserves to go out of business....there the pits!!

I regret getting the name of the guy that helped me today! I called at around 9:30 am and needed to…read morepre-shop for my Husband, who was picking it up for me. The guy on the phone was super helpful, we both had to google what I wanted because I didn't even know the name of what I needed. He was patient and kind. Thank you so much!

Everyone that works there is very sweet very knowledgeable and is always very helpful to me when…read moreI'm looking for a specific product. 10/10 recommend.

Make sure you check your receipt's because I was charged $50 for one elf bar vape that blew up in…read moremy wife's face. 3rd time we bought a disposable vape from there and had problems with. Customer service is horrible and won't ever go there again and I'm letting all my friends know to not waste your time there and to past that place up.

***** Volcano Smoke shop is the best! Their customer service…read moreis really what sold me! It is a small shop, but if they don't have what you need they are more than happy to order it for you! There is a great selection of high quality items, making it my one stop shop for anything we need. Novelty gifts and heady supplies. I'm so glad there is finally a smoke shop on this side of town! The staff is amazing and the owner truly treats you like family. Highly recommend this place! They even have a rewards program!

From the owner: Volcano Smokeshop offers plenty of options! Ranging from getting the newest Vape and Smoke Shop…read moreproducts to enjoying great company with the best staff in San Jose! Need help with anything Vape related? Need help with with your new E-nail or Water Pipe? Volcano Smokeshop staff will insure the best results for the time you're here. Don't Vape? Come and get to know what Vaping is all about! Always carrying up to date products in the Market such as Vape Juice and Hardware. We also provide CBD products and Kratom! For those who don't know about CBD and Kratom, please stop by so we can help educate you!

Cool employees and radical items. Prices are a bit high, but everything is pricey these days. Lots…read moreof water pipe options, disposables, e-juices, and such. Yeah, I like this place and would recommend it to all who frequent smoke shops.

Great customer service! Friendly Environment as well. Gave me a discount on the glass I purchased…read more Definitely recommend this spot for glass pieces.

Extremely friendly staff! Had exactly what I came in for. I was greeted with a huge smile and a…read morevery polite "Hi! How can we help you?" I didn't get her name (or I'd compliment her by mentioning it) - she was SO kind, considerate, and listened to me talk about something entirely unrelated to my purchase. Definitely recommend this E-Cig shop!

Love the customer service here everyone is so sweet! Not to mention great deals! Jazmine is so…read moresweet! Will definitely recommend this place to friends, will shop here agin! Customer service is outstanding thank you for a great experience!

I hadn't ever been here before but they were open later than everyone else so I stopped. They…read moreactually didn't have exactly what I was looking for, but the valuable associate who was assisting me assured me that they would order whatever I needed and that they would have it there in the shop for me within 2 days! What a sweetheart. AND he said I looked like a mermaid in my dress. That type of flattery right there cemented in a 5 star rating from me! Thanks so much for being so hospitable and for lifting my spirits! I'm just hoping I can repay the favor sometime soon!

So the first time my boyfriend and I went here, which was around a year ago, the guy working there…read more(long, curly hair, usually tied back and always looks he's got a mouth full) told us if we were regulars he'd give us a discount. We make that our smoke shop and are in there every few days buying stuff and after a couple of months we mentio n to the guy that he said he'd give us a "discount" if we became regulars. He called us liars and said that he never said that and he never WOULD say that which was really unnerving to me because of the fact that we ALL know that's exactly what he said. Having an employee telling you that you're lying about something they said when you AND A WITNESS know that you're not, is super disrespectful, shady and unprofessional.

Broke a bell and needed one fast. Valued my weed shop, and they suggested here. Parking is…read morechallenging, but the store is full and the owner was great. Got what I needed and went home happy.

They listen and search for many types of lost glass couplings…read more I win... Buy several bottles (extra) at good price of best salt cleaner for your water pipes.. Save some for small glass pipes too.. Screens are here for your needs of many sizes.. -Senior discount- Good advice (purging butane lighter) ---Tobacco license --- Blunt premium moist, tender tobacco leaf to cut and roll. Your fave for the new harvest. Peace Pipe Shop The Avenue..

Can I give it a negative star? Ive been 4 times now,…read moreabsolutely horible service They ignore me when I ask for help picking flower Last time I just needed a strong indica to help me sleep due to pain and when I asked what's your strongest, the guy looked at me, didn't respond and kepted on talking to the other lady that works there Today they forced me to carry a basket that felt sticky. Even though they said they just cleaned it. I let her know I was just getting a few preroles and that my hand was hurting so I rather not carry the sticky basket but she raised her voice that I coukd not shot there without the use of the basket The pack of preroles was 13.99 I also got another prerol that was 6.00 It came to 40.00 I asked why, they said taxes Taxes are high but not that high Absolutely a scam in there, and the very worst customer service ever What ever you do dont go!

UPDATE: Gabriel reached out via phone to offer a generic…read moreapology for the "inconvenience," but the interaction only made matters worse. When I asked him directly why I was banned in the first place for simply trying to resolve an issue with an empty $75 cartridge, he refused to give me an answer and hung up on me. Reaching out just to offer empty lip service and then hanging up when asked a basic, legitimate question is remarkably rude and unprofessional. It completely confirms that management has zero interest in accountability, professionalism, or actual customer service. Avoid this shop at all costs!