I have visited this shop many times over the years because they carry lighters, papers, and…read moretactical lens cleaner!! Which if you know how important this stuff is then you know it's great and hard to find. The selection is vast here and they often have various discounts available for their high end products!! Besides that the staff is always super friendly and helpful!!

I redownloaded the yelp app just for this guy. This is the best smoke shop in town bar none! And…read morepeople need to know it! Go see Sammy he will get you taken care of with very fair prices and exceptional customer service. You can tell he takes pride in his business. Trust me!

So incredibly kind and helpful and welcoming every single time. They have everything you could ever…read moreneed or want and in every color. They are super knowledgeable and if you're not sure hot to do something they're always more than happy to help teach you and show you the safety of things They're too nice And probably my new go to Awesome deals as well

Went in there yesterday thinking it's a vaporizer store because it says it on Google, but the…read moreemployee said they don't carry any vapes ‍

***** Volcano Smoke shop is the best! Their customer service…read moreis really what sold me! It is a small shop, but if they don't have what you need they are more than happy to order it for you! There is a great selection of high quality items, making it my one stop shop for anything we need. Novelty gifts and heady supplies. I'm so glad there is finally a smoke shop on this side of town! The staff is amazing and the owner truly treats you like family. Highly recommend this place! They even have a rewards program!

From the owner: Volcano Smokeshop offers plenty of options! Ranging from getting the newest Vape and Smoke Shop…read moreproducts to enjoying great company with the best staff in San Jose! Need help with anything Vape related? Need help with with your new E-nail or Water Pipe? Volcano Smokeshop staff will insure the best results for the time you're here. Don't Vape? Come and get to know what Vaping is all about! Always carrying up to date products in the Market such as Vape Juice and Hardware. We also provide CBD products and Kratom! For those who don't know about CBD and Kratom, please stop by so we can help educate you!

I've driven by this spot so many times and I recently went in to check it out, I'm so glad I did…read more I went in the first time for Black Friday, so many good deals!!! They have my usual favorites I've purchased from other dispensaries and more I've not seen before. Everyone was nice each time I've been in there. They have a wide variety of all the things such as flower, cartridges, joints, and treats. I feel pricing is fair for what you get especially since they usually have deals going. It's a nice addition to this side of town.

I'm on vacation with my wife and her family. I am a permanent resident so I always carry 3 forms of…read moreID w me, thankfully. I go in show my state id- get accused of having a fake state ID from Illinois so I showed my drivers license, again got told they were fake and they will take them. I said they are not fake and I will argue with you because I just got those ((the real id)) so I showed my residence card and AGAIN HES NOT SURE (totally understandable) eventually he lets me go in. I totally get it it's fine but then My wife comes in, gets let in no problem. We are walking around and Then same asshole with a bandana around his head comes up and says my wife's id is fake WITHOUT EVEN LOOKING AT IT. They bring some other ass hole up to look at her I'd again- he says they won't take it bc it's fake. Even tho we r married have the same address and her parents are in the car who can also verify. If I'm using a fake ID I would make myself younger her than 31 and my wife younger than 27. She GOT TURNED AWAY I should've taken my buisness elsewhere but we are on a time crunch. Imagine the trouble we would've gone tru to get the exact same fake id. As I'm walking around I feel like this place is probably actually selling to minors and recently got caught, the transaction even felt sketchy. I go look at their reviews- horrible. And yelp tells me they are an unverified licensed buisness.i regret my purchase and will stay away from the chain in general. Wish I could give zero stars. Please look up the Illinois ID and make your staff familiar with their IDs. The guy said they have an emblem on the id that does not exist in any other of our family members ID. Guess All 6 of us have fakes. They sell scanners to verify and they also sell books with all the state IDs I would know because I'm a bartender and have to check IDs constantly. Flipping dicks. Wish I could've gotten their names. The girl was the only kind one.

Everyone that works there is very sweet very knowledgeable and is always very helpful to me when…read moreI'm looking for a specific product. 10/10 recommend.

Make sure you check your receipt's because I was charged $50 for one elf bar vape that blew up in…read moremy wife's face. 3rd time we bought a disposable vape from there and had problems with. Customer service is horrible and won't ever go there again and I'm letting all my friends know to not waste your time there and to past that place up.

I went into the store i've been going there for years. even before they changed management and I…read morewent in there asking for two vapes and they charged me $75 for two. I definitely don't recommend going here. Their management is horrible and then employees are disrespectful. I went to a different smoke shop and they sold me two for $40 like normal. I told them what happened and they agreed that it was outrageous.

10 out of 10 would recommend!! Everyone who works here has always been super nice and helpful. When…read moreI can't choose what I want they have always suggested something right to my liking. I appreciate that after years of searching for the right place. In general the place is super chill, I personally love the fact that they wear pj's or comfy clothes. You should be comfy and happy when you work. They are always very welcoming. Very knowledgeable on their products with a awesome selection.

Horrible business. Very unprofessional staff…read more Almost never, ever product on display. I purchased two Drag X mods from them & both leaked fluid from the pods & one unit burnt out. Since then I quit going to this "dump" and took my business downtown Santa Rosa, at Citrus. Great staff, fabulous products. Digital Cigz deserves to go out of business....there the pits!!

I regret getting the name of the guy that helped me today! I called at around 9:30 am and needed to…read morepre-shop for my Husband, who was picking it up for me. The guy on the phone was super helpful, we both had to google what I wanted because I didn't even know the name of what I needed. He was patient and kind. Thank you so much!

Broke a bell and needed one fast. Valued my weed shop, and they suggested here. Parking is…read morechallenging, but the store is full and the owner was great. Got what I needed and went home happy.

They listen and search for many types of lost glass couplings…read more I win... Buy several bottles (extra) at good price of best salt cleaner for your water pipes.. Save some for small glass pipes too.. Screens are here for your needs of many sizes.. -Senior discount- Good advice (purging butane lighter) ---Tobacco license --- Blunt premium moist, tender tobacco leaf to cut and roll. Your fave for the new harvest. Peace Pipe Shop The Avenue..

A few months ago I was shopping around looking for a fair price to get my nose pierced. I came…read moreacross The Dungeon on a Google search and called in. Freyja answered all of my questions and quoted me the best price in town, so I made an appointment with her. When I came in, she was super friendly and professional. She did an incredible job with my piercing and to top it off, when (by my own mistake) I lost my stud she replaced it for me and put it in so my hole wouldn't close up. Only charging me for the replacement jewelry and not her time. Top class if you ask me. I was so pleased with my experience that I sent my kids mother there when she asked me where a good place to get new piercings was. Freyja, again did amazing work and my EX left with the same great experience I had. I would highly recommend The Dungeon/Freyja to anyone in the area looking for a professional, courteous and clean piercer.

Well...Summer one of the piercers there is rude AF. I've gone in on a couple of occasions and to be…read morehonest something is definitely off with the energy there! Especially with Summer. Her Customer Service skills couldn't be worse. It's almost as if she hates her job and the world around her. Very offensive!! Almost as if my inquiries were annoying her. Someone should really tell her that acting like someone pissed in her Cheerios isn't the way you treat customers that want to spend money at the shop. Like I mentioned before it's not the first encounter I've had with her and she's nothing less than rude every time.

Had a conflict that the employee resolved for me very well through escalation proccess. Was…read moreresolved very quickly and much to my satisfaction. Normally business's wait for a bad review to fix a misscommunication but they did the right thing today. The company does care about locals. Happy to have a positive post for once. Great job at keeping customers happy.

So glad that this place is still around! The hemp I received today was above and beyond. The…read morecashier was able to get everything I needed from their huge selection. His knowledge was great. I will be coming back again and again for all of my smoking needs.