I went first thing after they opened and it was nice and quiet. Everything was stocked on the shelves and the clothing was neat and organized. The woman at the membership counter was super helpful and friendly, as was the cashier. Everything was stocked on the shelves and organized. I wasn't able to try the scan and go because I couldn't login. The cashier suggested that I log into Sam's wifi instead of using my cell service. I will try that next time. read more

Always have my order on time or early for curbside pick up. All my food is fresh . Thank you.

First, I am not a Sam's Club shopper. And I dislike everything about the parent company -- Walmart. Never shop there! However, Sam's Club vanilla and chocolate cupcakes and a yellow cake were served today for my granddaughter's first birthday party. They were delicious! They were moist, perfectly dense, and had a natural tasting vanilla flavor. In addition, the yellow cake sliced nicely into perfectly intact pieces ready to plate. My daughter added the inexpensive Minnie Mouse decorations to the cake and cupcakes to complement the party theme. In the past, they have ordered custom flavor cakes for birthdays from one of three boutique bakeries in the area for approximately $100. a cake. Sometimes not everyone likes the unique cakes, especially the children. My daughter heard from a neighbor about the quality of Sam's Club vanilla, cholate, and marble cupcakes and cakes and decided to give it a try. What a substantial savings; a 10" custom double layer cake is about $17.28. Cupcakes are about $14.48 for a dozen vanilla and/or chocolate cupcakes. A full sheet cake is about $40.98! 1. Choose your size 2. Select vanilla, chocolate or marble 3. Choose your decoration icing 4. Choose your message Bakers at Sam's Club make the cakes fresh daily. Whereas, cakes at other budget priced outlets such as Hannaford and Market 32 are often frozen then decorated as needed. Check out the photos. read more

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They have gone downhill especially with this new scan and go check out. I thought that was suppose to stop them from harassing you out the door. Now they are accusing people of stealing even when showing them the merchandise was scanned. Can't wait for the new Costco to open. read more

BEWARE: If you shop at Sam's Club, it's best to go into the store yourself, and pick out your items - than to order curbside pickup. One of the items in my recent orders was a package of Filet Mignon Steaks from the butcher. The cost was $55. I got 3 good steaks and one nasty one, that is mostly just fat and grizzle. To the Butcher: Have some self respect in the work that you produce. I get that it's just a paycheck for you - but remember that you are taking other people's pay checks, in return for your work. DO BETTER. To the In Store Shopper: Shop as if it was your own order. STOP putting the less fresh, and ugly cuts of meats in the orders that come in online (However, if the Butcher took a little pride is his work, you wouldn't have to worry about this). I actually tipped you for this !!!! I don't have time to return this item. I have 4 people 4 dinner, and so I will give myself the nasty ugly streak that nobody can eat. Thanks for taking my money and giving me total CRAPOLA. read more

Sam's Club - Dear Sams Club Butcher - take a little pride in your work, next time. This is embarrassing for you! - Drugstores Near Me - Latham, New York

During these times of higher gas prices and food prices any way to save money is our goal to make the monthly budget last longer. Pick up is great Scan and go inside the store as you shop is wonderful. 30 cents a gallon cheaper gas right now is a plus too. read more

Horrible only one checkout assisted by employee all others self closing out ,,,,waited for 15 minutes while a couple with 3 CARTS FULL OF JUNK FOOD used up all their EBT cards What a joke read more

I have always loved Sam's but the last few times i have been there to shop they have had only one person checking out! It's absolutely ridiculous forcing their customers to self check or wait in a line of 10 or more customers waiting to be checked out. It's obvious by looking at the one and only check out line that people want someone to check them out! For a company to not try and accommodate their customers and save money at the customer expense is not acceptable. It also takes jobs away from our citizens. It's just wrong. I don't recommend Sam's at all based on the hassle of checking out. read more

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Had my flu and covid booster shots. Nick the pharmacist was great. And you get $10.00 off your next order at Sam's for getting your shots. Great pharmacy! read more

Awful experience, probably will not return. I was singled out amongst many other customers, some with and some without bags. I kindly gave the lady my receipt. I only had two cloth bags, one with two packages of food, the other with pants. This lady stopped me, looked at my receipt, wanted to look through my bags and actually had an employee come over. I grabbed my groceries and left. Did I steal anything?? ABSOLUTEY NOT!! There is nothing worth losing my freedom for. I was professionally dressed and had just came from work. A range of emotions went through me and ultimately I made the choice to just leave. I have been shopping at this location for over 10+ years. To discontinue shopping at this convenient location may not be the wisest idea but because that was such an awful experience I won't ever be in a rush to return there. read more

Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion. Cheers, Cordell B. read more

I am a former worker at Sam's club latham NY. I was a food service worker in the cafe as well as the rotisserie chicken dept. Let me start by saying don't ever buy food in the cafe. Pizza is the main food in the cafe and the pizza has cock roachs all over them in the coolers. The hot dog cookers are never cleaned from the day before and are reused on a regular basis. Food poisoning or botchilism are sure to be a risk for your health. And don't get me started on rotisserie. Let's just say the conditions of the back area where the chickens are prepped would be shut down permanently by the health dept. Just want to give a heads up to all. Be concerned. read more

I just came back from a cross country trip in a motorhome we stopped at Sams club from coast to coast. Latham Sams club is by far the worst Sams Club I have been too. Stood in line for a slice of pizza for about 15 minutes with 1 person ahead of me. Received my greasy pepperoni pizza ( other slices were strewn about the trays) to find out they were out of napkins. I was given balled up tissue from the back. No one bothered to put more napkins out. Check out line out the door was very long with only one employee checking the receipts. He seemed to be the only one who cared about doing a good job. read more

I come here at least once a year with a friend when we buy lots of groceries for our long weekend "man trip" to a cabin on the lake. The prices are good... not great, but good. Like all places where you must buy in large quantities, it really comes down to whether you want to pay $3 for a small bottle of mustard at Price Chopper or $8 for a gallon of mustard here. Usually it makes financial sense to shop in these stores only if you know you can use the large amounts of food without them going to waste. What I don't like about the stores is how things are arranged. Take frozen hamburgers, for example. They are sometimes in three different coolers at the same time. Or sausage... is it in the meat section, the breakfast section, or in the novelty section? For most frozen items I find the need to walk through every aisle and search every shelf. And before you ask... yes, I only come here once a year but my friend shops here regularly and still cannot explain their system. You can ask a worker for help but they likely won't know either. We don't usually have a problem at checkout. Yup, it might take you 10 minutes but you are saving money so what's the big deal. Don't be crazy and come here on a Saturday afternoon. read more

I absolutely love shopping at Sam's. The only thing I don't like is that now you have to literally walk into an ice box to get your milk and veggies. As of customer service they're amazing. Elise is in cafe is one of my favorite people there. She's extremely funny and respectful. Sabrina, Nicole and Ian in the front end are also amazing supervisors. Move quick and efficient. Norman at the door is also amazing. I can go on and on about the amazing customer service at sams. Highly suggest. read more

I was at the Latham Sam's club today and every single worker I encountered was so pleasant and friendly and helpful! It was a pleasure shopping there! Thank you! read more

Customer service is HORRIBLE!!! After being demanded by Paul for my DL because he does not know how to look up customer info, he went on to accuse us of swapping the tires. We were then told by Paul that they did not have any in stock but when I called in, they told me that they had 5 in stock. Diego (the supervisor) came in and assisted us by waving the cost of the installation which is $15. Keep in mind that we paid over $400 for 4 tires that did not exceed 5K miles and still we walked out paying $200 for new tires. Once I got home, I decided to call BFGOODrich to find out more about the warranty they offered. I was informed that if the store was doing their job when we brought the car in to get the tires rotated, they should have also inspected the tires to make sure the tires were in good condition. After the phone call to BFGOODrich, I called the store to speak to Diego on Monday Nov 19th and was told he was not in and to call the next day. So I called on Tuesday and explained to Jessica (another supervisor) the situation and she told me that she did not want to get in the middle of the situation and that she will have a conversation with Diego and follow up with me. But I was suppose to talk to Diego on Tuesday but apparently he was not available once again! The following day, I had not heard from Jessica so I decided to call to speak to her and she told me that he should be in about an hour and she would talk to him. After a week of not receiving any calls from Jessica or Diego, I decided to place a call to her. Jessica told me that she will get things resolved if I can come to the store and bring the receipt. We got to the store and was told by the rep from the tire and batteries dept that Diego is no longer working there. Jessica was on lunch at the time and we were also told by the rep that she won't be in the department for long since she has had lots of complaints from customers and will be transferring to a new department within 2 weeks. After Jessica talked to her manager Chris, we were told that the best they can do is give us a $20 credit. We refuse to accept that and walked out. Again, keep in mind that we have only used less than 5k miles on the tires that has warranty for 60K. All and all, nothing was done to resolve the issue! Very poor customer service and I would not recommend anyone to use their services. read more

Great prices and selection. We especially like the Scan and Go option for checkout, resulting in no waiting in line. We also like that discounts are offered automatically with no need for paper coupons. We were BJs members for 30 years and now prefer Sam's. read more

With the COVID I have been doing curb side pick up most of the time my order is brought out by a young man name Jose who is away so helpful. He makes a point to make sure my order is right. read more

Sam's Club - Cat - Drugstores Near Me - Latham, New York

Have definitely frequented this location more now that we have little ones, but there are definitely pros and cons. Pros: - Good pricing on: pool supplies, some beverages, some meat & produce, lawn & leaf bags (LOL), generic baby formula and diapers when there are instant savings - Convenient Latham location - Membership pricing is reasonable if you use it enough - Store is clean - Maria in the jewelry dept./customer service is awesome - Cheap fountain diet coke :) Cons: - Extremely long lines esp. on weekends - Customer service is pretty non existent - Can't use manufacturer coupons - Tire/Auto center customer service is AWFUL Bottom line: there are some deals to be had if you want to go stock up on some items every few months, but these trips usually cost a couple hundred bucks. Many items are cheaper at your local grocery store if you scan sale ads and stock up on coupons. read more

- I shop here about once a week. I am trying to eat healthy so I like to buy my eggs, cottage cheese, Greek yogurt baby spinach, broccoli, avocado and much more here. I definitely save a lot of money buying in bulk. Everyone is always kind and helpful, and I love the samples when they have them! I just have to beware of the evil candy aisle! May have bought a box of Hershey's cookies n cream bars a few times... *shameful* - Would like to mention here that they do not take most credit cards. They do take debit cards that can be run as credit though. I use my bank card all the time. - If you have never tried their berry sundae GO get it! I literally go there sometimes just for this! Yum! - They also have a new self checkout area that really helps speed things up. Some of my favorite items I have ought: - salsa - pita chips - coffee maker - tupperware - blender - clothes (yes I find cute/comfy things there for cheap!) - great seasonings (roasted herb garlic, Asian, etc... Love it, and it's so great to buy things like cinnamon and garlic in larger containers- and cheaper) - marinating things like chili like sauce and a spicy raspberry (so delicious) - toilet paper, paper towels, dish washing soap, rags, detergent - dog food and treats - broccoli, sweet potatoes, French green beans, avocados, baby spinach, almond milk, turkey bacon....etc - shampoo, toothpaste, deodorant, razors And so much more! - Definitely worth the yearly membership fee. - Just went there 7/2/14 and they have chia seeds! They are so expensive everywhere else I have looked but you can get a 32oz bag for $14.00! - Chia seed link::http://www.samsclub.com/sams/organic-chia-seeds-32-oz/prod13850030.ip?sprodId=prod13850030&_requestid=193328 For more ways to use these prodicts and such follow me at: Facebook- www.facebook.com/fightwithfitness. Blog: fightwithfitnessblog.com Twitter: @FightWFitness More Yelping to follow in the Capital Region area! read more

Sam's Club - Some of my usual products I buy :) Eggs, sweet potatoes, bananas, cereal etc... - Drugstores Near Me - Latham, New York

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Yet another frustrating Sams experience. I call to order a cold cut platter (didn't do online as wanted white vs yellow cheese) no one picks up in deli opt to customer service, a misnomer for sure, who put me on hold then drops my call. Repeat procedure FINALLY get through to deli no customization ok at least a straight answer. Do yourself a favor & order from Market Bistro in Latham. IF you can find what you are looking for & want ginormous amounts of it this is the place. Anything fresh is typically gross & moldy such as fruit & vegetables. The supervisory/mgmt staff is busy on their phones or socializing w @ other while the poor cashiers are swamped-definitely a tactic to download the scan & go app (PS does not work w beer/wine) read more

Poor member service. Member services never staffed adequately. Totally poor customer service... One star is one too many..

Absolute horrible customer service. By far the worse Sam's I've ever been to. Jordan the manger couldn't help at all. I'll be following up with corporate or district management. I'm starting to see why so many Sam's Clubs went out of business. read more

The day is coming that COSTCO will be here and we will be gone. Sam's has started asking to renew your membership 6 MONTHS ahead(mine is up in MAY). This ploy was done by BJ's and that's how I ended up in their class action lawsuit. Customer service desk always swamped need 2x number of people working there. I almost always have to do self scan...there should be cashiers to check you out. One saving grace is the MEAT DEPT is Excellent!! read more

Question # 1. Why is the Latham, NY store no longer open at 7am. The 7am business member privilege was included in membership fee. How about a rebate. Most business members are at work by 9am and have probably made their purchases at the many local supermarkets that are open at 7am or even 24hrs. Question # 2. Chicken salad in refrigerated cases expired February 2020, my calendar says today is March 6, 2020. Question # 3. 8 pack of cupcakes and strawberry shortcake were both expired. This was in the desert cases at the bakery department. Question # 4. No manager available to voice concerns to. Question # 5. Will there every be gasoline pumps for more savings to members? read more

Very convenient to home. I have to agree with Susan and others ... the customer service is, well, there isn't much. Employees walk by you with no greeting or eye contact. Went there a couple of days ago and asked one of the managers for assistance on a self checkout register and she went to a couple of other registers first and never got to us. We figured it out ourselves, which I mentioned to her as we walked to the exit, and she seemed frazzled. I must say that the woman who usually hovers around the self checkout registers is wonderful ... smiles, asks how we are doing, and is tremendously helpful. Prices are very good, which is why we come back once or twice every week. Usually grab bananas, some other fruit, eggs, some toiletries, flavored coffee creamer, Hershey bars, paper products such as toilet paper and paper towels, nuts, lawn bags, and chips. Despite the service, this is MUCH better than the last time I went to B.J.'s. read more

Its great to go here and stock up every 3 or 4 months. I have never been to Costco's or Bj's which are two other whole sale clubs so I can not compare them to Sam's. I have never sat down and compared the prices to the grocery store for things like toilet paper or paper towels. I just like the fact of buying it in bulk throwing it the garage and not worrying about it for a while. I buy a lot including garbage bags, deodorant, household cleaners, body wash, medicine and more. They have food items in bulk which I am sure large family's with big freezers at their homes like to buy that I have no use for. I see a good amount of business owners getting quite a bit of stuff here as well. read more

It's a good place to buy things in bulk. Also the cookware is great prices are reasonable as well. If you have a big family you should try it out. read more

It's VIP Walmart, what more can be said. The tire shop is just terrible. The Bottom Line: The cheapest place to buy toilet paper. Please Costco hear my prayers and let your light illuminate the Capital District. read more

Merchandise is good, service sucks. I'd give it five stars, but the customer service is really bad sometimes. The return line is a nightmare - slow, and generally rude. In general, the staff is only interested in talking amongst themselves and not engaging customers, or trying to push the Plus Membership or the Sam's Credit Card. The younger the person is, the worse they seem to be about this. As for the actual products, I love this place. I shop here weekly for pantry staples, fresh produce, and meat. I calculated that last year I saved over $1,000 on groceries by shopping here, so it's well worth the membership fee (I pay $100 for the plus membership). The produce usually lasts longer than comporable items at other stores. There isn't as much variety as you would get else where, but the prices are good and they're incorporating more organic/health options if you're into that lifestyle. I've bought a few clothing items from here too that hold up well. They also have a nice selection of household goods such as appliances, furniture, cleaners, etc, that are usually a good price for the quality. Of note, we bought a 5.1 surround sound system from here for the best price we've ever seen. We've had it for two years with no issues. read more

I placed an online pickup order at Sams Club in Latham. The person who waited on me was very nice and even checked to see if the store had a special item I wanted in stock. When I got home, I saw that one item that cost over $10 was not included but was on my receipt. I called the store and they checked and found the item but would not refund my money unless I went back in person. I explained I live 40 min away, am over 65, and do not want to go back to see customer service during this pandemic. They told me I could not get a refund or even a credit on my account unless I did that. read more

Got tires on a Monday. $1000. Called us because they couldn't get all the lug nuts off. Went in and my husband asked did they try the manual way? Nope. He had to ask them to try, they found the tool then gave it to my husband to loosen himself after they lowered the car. Since it has been done my car is been shaking uncontrollably. Brought my car back that same week on a Friday night, I was told to come back at eight in the morning. Went back at eight in the morning was told to come back at 11. Came back at 11, the grey haired man did not care that I've come back a total of three times now to have them do the job that was supposed to be originally done. he took the keys, I asked when it would be done and he said he had no idea. $1000 and treated like I'm garbage. Do not get your tires done here. read more

Ehhhh, it's an ok place to shop, prices not less than walmart but more like target. Not everything is available at times but too much for membership. read more

Huge check out lines are horrible, but I shopped there yesterday guess what? Now you can SCAN and GO. You can download an app and scan your items as you shop and pay from SCAN and GO app. It was super easy and convenient. After you are done shopping, just walk to exit and show door men your phone screen. Prices are great, but without scan and go it is terrible. Weekends are crazy crowded and no place to step. I love SCAN and GO. Without scan and go I would give 2 stars. read more

Being a senior citizen; I am not shopping for myself during this pandemic. I order from BJ and they deliver for a fee. Yesterday I went on line to the Sam's Club website and ordered some groceries. I choose a pick up time Friday April 23rd between 3 and 4:00. I arrived around 3:15 with my confirmation number and told the clerk I was here to pick up my order. se asked me for my last name which I gave her she looked in a book and asked me to once again spell my name. she then asked for the confirmation number which I gave her. She told me I have no record of your order, sometimes this happens. Since I was in the store she invited me to go ahead and shop. If I wanted to take the risk and mingle with people, I would have in the first place. I left without groceries very disappointed. read more

Huge selection of toilet paper and paper towels why not any Dog food!! The selection is limited but they have better dog treats than dog food. I will give them that their food cafe is nice and clean and food comes out pretty fast. The membership can come in handy but most of the pricing especially for fruit, veggies, pizza is exactly the same or even more than your average grocery stores. You save money when it comes to bulk Yogurt, razors, cereal, water, bottled drinks, meat, deli, chips.. To name a few. Latham is about ten miles from us near Union college so I know I won't be frequently visiting just because Hannaford and the commissary is not too too far. read more

This location has no business being in the tire business. I have never dealt with a less caring service group. I have tried multiple times to give them another chance so I guess I should have learned earlier. They offer lifetime tire rotations as part of the install but it is impossible to get them to follow through. At least 6 times I have tried to have this done and they always say it will be a minimum of a 3 hour wait to do this service. As I watch all the technicians standing around during the 1/2 hour it takes for somebody to come to the register to talk to me and tell me they are not going to be able to do it again, I wonder why I keep trying. If a manager had the people that were standing around actually working, maybe they would be able to deliver an acceptable level of service. I do not think that will ever be the case at this location. The sad part it that I love SAMs club and these terrible experiences are causing me to seriously dislike this company. Very, very frustrated. They are going to end up losing business from me because it ruins my feeling for the company. read more

Incredible prices, but huge lines. Waiting time is only getting longer. Paper towels and toilet paper is amazing value. Mozzarella sticks for my business were out of stock for almost a month. read more

THE best pharmacy, and pharmasist's too!!! This store has a GREAT staff of friendly people doing an awesome job. KUDOS to this group !!!