Been a customer since 2019 no more 52 for one 12 inch sub fries bacon cheese fries made mistake on order never again

So this is our first time here and probably our last. The service was ok. The experience was a little weird. But the place was relatively clean. But the food wasn't good. The fries were soggy and the sandwiches weren't good. The meat tasted kinda weird. And the bread wast good Either. Personally I don't think you should go here. :( read more

$47 for two medium pizzas and a calzone. Pizza was under cooked. Quick delivery. Good flavor

Rude man child that over charges and yells at you, sloppy sub par food too. I got a veggie pizza. Pricey cause its specialty anyway. Asked to switch the olives out for a different veggie and angry and entitled troll dude tried to charge me extra for another topping. read more

I've got to say, I've never had to give a pizza restaurant such a poor review as I have for Sam's Pizza. It was like they took the concept of pizza, and somehow ruined it. The pizza was overcooked to the point that I thought I might need a chainsaw to cut through it. The sauce tasted like it came from a can that had been left open since last summer, and the cheese tasted like it had been shipped in from a distant Little Caesar's! I ended up having to douse the pizza in ranch dressing just to make it remotely edible. This restaurant is a prime example of why you save money living in Locust Grove; the restaurant selection around here is abominable! Honestly, I'm starting to think that the best thing about living in Locust Grove is that it leaves more room in my wallet for Amazon shopping sprees. If you get the chance to read this review before dining at Sam's, consider yourself warned. read more

Not sure why all the bad reviews because this place is great - always friendly and willing to change something up if ya need it. One of the top 3 Steak and cheese subs in the area and the pizza is great too. 2 large full topping pizzas (Meat Lovers and a Supreme) for under $30 bucks. Can't beat it. read more

That would be a negative star if there was 1. The food was great like always. The delivery guy was extremely rude. I was working at a house that was under construction with no posted mailbox. He called about 5 times and I answered and he started yelling at me, I have your pizza, where are you at. While still on the phone with him I walk outside and he pulls in driveway and starts yelling at me about where is my house number. I tell him it's under construction and doesn't have anything posted yet. I tell him the 2 houses beside me are 4 numbers apart and I'm in the middle. He said I can't count and he proved it. He shoves the pizza out his window at me and said I need a house number. I told him I was calling his manager to let him know about his attitude and may not buy from them again. He said good, I hope you don't. I'll see what the manager has to say about this incident and let everyone know. read more

These guys messed up my online order. Put tomatoes on two pizzas that we requested no tomatoes on. We have somebody at the house that can't eat them. They were in such a hurry that they forgot to cut one of our pizzas, they also forgot to put mushrooms on the one we asked for no tomatoes on. I figured this was pretty straightforward I would just call them and we would get this handled they would remake the food or whatever. That ain't what happened. What proceeded to happen was one of the most ridiculous displays of terrible service and terrible customer service I've ever experienced in my life. I was told that I ordered it that way and that I would get nothing back that it was my problem. I told him I had screenshots and that I was going to just come back with the pizzas and get my money back I don't want to eat this. Despite the fact that I wasn't yelling and hadn't cursed, I admit I was frustrated, the owner said he would call the cops if I came down there to yell at him. I told him I'm not paying for this food I can't even eat it and I didn't order it. He said he would refund the food. Given our recent history I didn't trust him. so I watched my account and sure enough he did not refund my money. I had to call American Express and tell them to stop payment. Don't go to this restaurant. Don't support these a-holes. For the record I've been coming here since it opened and use them for at least three birthday parties. Never had a problem, but when I did holy crap. read more

The pizza is very good.The main problem is the delivery guy and the phone worker.They speak in a very rude manner and the delivery guy took my change I gave him five extra dollars and he took it with no problem. read more

The reviews don't do this place justice. The owner is very friendly, delivery is pretty quick, and the food is good. I haven't had the pizza, but have had the subs and pasta, and a few other things. If you're looking for fine dining go elsewhere. If you want good food in a relaxed atmosphere and good staff go to Sam's. read more

Good food. The two for one pizza is a real deal. We ate in once, and did carry out another time. Both times the pizza was great.

This local place is my go to for warm subs (have not tried the pizza or other dishes). I only order to go orders via their online system and have always had a good experience with the staff when picking up my food. My personal sub faves are the Italian, Philly Cheese Steak, and the Chicken Cheese Steak. Only removing a star because I ordered delivery once and the driver got lost in my neighborhood and I got my order an hour late. But it happens, did not ruin my opinion of the place! read more

I always order from them and I absolutely love them and their service. If they run out of something they call me or replace it with something else. Greek salad/gyros/ steak fries and steak and cheese subs are so yummy. Always fast service even if I order 10min before close. Don't know why they haven't gotten better reviews but love them! read more

The steak and cheese sandwich is fantastic plus pizzas are amazing and I love you get a free second pizza as well.

Substandard food. Pizza is largely crust. Meatball sub wasn't seasoned well. Not my cup of tea.

Got a turkey sandwich for $7, and it came with probably an inch of stacked meat on it! A much better value than the big chains.

It's ok. They have a good deal for buy one get in free for the pizza. The carrot cake is blah. I think they get it shipped. Service is ok. I've had there steak and cheese sub before too. It just ok for everything. I've had better. read more

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We love Sam's!! We just moved here from Chicago and have been desperate to find good food. Their calzones are delicious and their Gyros are spot on. The Gyros are very authentic and taste amazing! We will definitely order from here again and again! read more

This place does not get the love it deserves. I had one of their pizzas and it was fantastic! The crust was soft and pillowy, and the sauce was flavorful but not acidic ... exactly what I look for in a great pizza. I am look forward to returning for more. read more

Last several times we have ordered, it had taken over an hour to receive. Food is usually good but if you order for delivery expect a lengthy wait. read more

My guests and I got food poisoning after ordering 4 pizzas from there. Tried to talk to the manager or owner numerous times and they were never available. read more

The chicken parm sub was great. The pizza smelled amazing. Definitely will return to try more food.

Pizza and Philly Cheesesteak were amazing, super nice service and people who work there. Super relaxing place to watch baseball and eat quality and quick food. read more

Food was good. Service was excellent. Definitely worth visiting. Recommend it wholeheartedly.

I've not had good experiences at this location . Prices are decent but I've seen a lot of unclean practices like workers not washing hands after smoking etc so I just don't order here . read more

Waited an hour and a half for our food and called them to ask when we would be getting it only for it to come cold and soggy

I feel terrible doing this to this business but I feel I have to. A family member of mine was disrespected on the phone by a manager at Sam's Pizza in Locust Grove. She had called requesting information on the location of her delivered pizza being she thought it was supposed to be here a long time ago. She was then disrespected and talked down to by this manager. He informed her it was never set to be delivered and it was her fault for the misunderstanding. I called back later and spoke to another manager who apologized profusely and assured me that the pizza would be free and delivered shortly. The same manager called me back a few minutes later and told me the owner had canceled the free pizza even while knowing the circumstances behind it. To be honest I could care less about the free pizza but I'm terribly upset that this owner made no effort to take care of his customers. This seems to prove to me that this restaurant cares much more about our money then anything else. We never plan on eating there again. Curious if this or anything else has ever happened to anyone else. https://patch.com/virginia/fredericksburg/fredericksburg-restaurants-30-plus-violations-two-places read more

Best pizza in the area. I especially love the Greek pizza and their gyros are perfectly done right

On the positive side: The food is good. Not great, but good. On the negative side: Whoever they have taking phone orders may want to rethink a career in the service industry. She was very short and acted like my call was not worth her time. read more

I usually enjoy this place. Its better than most as far as flavor goes. Still mediocre. But today I had a horrendous experience. I ordered on Slice thinking they had delivery. They texted that my order would be ready for pickup. I called to verify and was abruptly disconnected. I called back to say my husband would pick up the order. OK. He did. My salad was good. Then I got to my pizza and it was not what I ordered. I called four times to them to answer one simple question.... What does your computer say I ordered? I was hung up on three times. They kept trying to get me to say what I ordered, when the question was what was on my order. I paid for a medium cheese, with pepperoni and black olives. I got a medium cheese. And NO ONE IN THAT PLACE CARED! DO NOT EAT HERE! No one cares about customer service!!!! read more

Relatively good pizza and subs. Service is all over the place though, a lot of immaturity and cussing displayed plainly to customers that could make people feel uncomfortable. read more

I've been gone too long! No matter which Sam's you go to, or how long it's been since visiting, Sam's never fails to deliver the best products, at a great price!! Worth breaking the diet... read more

I've had sams pizza plenty of times. I've just moved out to the Spotsylvania area and so I've tried the locust grove location a handful. And every time i order i think next time it will be better. Because i used to love sams. I don't think they're paying attention or putting as much effort as I've experienced at other locations. Tonight i ordered two sandwiches. One chicken philly. One regular steak and cheese and two pizzas one pepperoni one cheese. Got two steak and cheeses . So no chicken philly. Both pizzas the cheese was melted towards the center and there was no cheese towards the crust. Which means the slices didn't pull apart easy and the cheese completely fell off. I think this location is just being careless and not paying attention. It's disappointing. Sams fans , if you're craving them... go to any other location besides locust groves. They'll disappoint you read more

Stop the Presses. If you are ordering Domino, you are not smart. At Sam's you get a truly great pizza for about 10-20$. However, let's get this clear. They give you another pizza free. You heard that right. You can get a pretty large Meat Lovers pizza for $20, but they throw in another meat lovers pizza along with it. This is the greatest deal in the US (outside of Cincinnati) We have eaten here like 10 times! read more

Employees talk bad about customers in front of the customer. And they take so long to bring you your food. I will never ever ORDER FROM THIS AWFUL PLACE AGAIN ! Drivers complained that the lake of the woods people don't tip and that my home specifically does not tip! I will not tip people who are rude ! And for crappy service! And raw food! read more

Great place to get pizzas, always hot when they get to your door, and delivery is fast, and friendly drivers. They always over estimate delivery time but always gets there quicker. read more

Friends ordered pizza on Friday 11/15/19 to be delivered 1 mile away. 3 calls & 2 hours later COLD pizza delivered. They tipped the driver as it was not his fault the owners don't care about the customers. read more

Service is horrible. They either need to replace the current staff or get more of them. Several other people were complaining about the staff as well. Not a good start for a place with a good corporate reputation at their other locations. read more

Service was terrible (had to wait some time for anyone to show up at the counter, even though we arrived at a time when when dinner guests would be expected, and then the service wasn't very welcoming), ambiance was cold and not particularly clean, and the pizzas (we ordered 2 types) only mediocre. Won't be returning. read more

Stopped by with the family for lunch and waited for the waitress to clean a table for us while my wife and daughter used bathroom. All of the tables in the restaurant were dirty, floor hadn't been swept either. Wife returned from bathroom and said it was disgusting. If that's how they keep the dining room and bathroom can't imagine what's up in the kitchen....no thanks. Left without eating. read more