Door Pros absolutely lives up to their name. After spending a year planning our automatic gate…read moreproject, it finally happened and the experience was flawless from start to finish. Jim is a true expert in this trade. He installed the motor, receiver, keypad, and all the components in a single day, and he didn't leave until every feature was tested and working perfectly. His professionalism and attention to detail really stood out. The entire team deserves credit: Josh (the owner) was the first person I connected with, Karen in scheduling made sure she secured the date on Jim's calendar, and Jim executed the installation with precision. I couldn't be happier with the result. If you need a reliable, knowledgeable, and trustworthy vendor for residential or commercial garage door openers, do yourself a favor and call Door Pros. Their name says it all and they truly deliver on their reputation.

Door Pros Garage Door Co…read more 2023 we purchased a very expensive wood garage door from Door Pros. Bobby was the salesmen in San Rafael. I should have ran once I met Bobby. The kind of guy that promises you the best in the world. Well when they delivered the door to install it the door was still wet from the stainer Door Pros had stain it. They swore it would be fine! Fast forward to 2026. I have had Door Pros out over 20 times to try and get the door properly working but every Tom, Dick, and Harry (smokers who smelled like a tobacco factory) they sent must have never been to garage door repair school. Joe the lead technician in the beginning told us the door needed to be taken off and sheetrock cut out so the door would run properly. The next Joe Schmoooo told us something different. So every guy that came out in 3 years had a different story. The last guy 2 months ago said it was installed wrong and he would have the owner call me next week but NEVER a call back. I even spoke with Josh the owner a few years ago and he said they would make it good. We finally said GOOD RIDDANCE to Door Pros. They aren't Pros at all. Just a company that gives a lot of talk and gives you no action. We called another company in SF and in once visit they told us Door Pros had installed the whole door wrong. Wrong springs, bend rails, etc. etc. The door after one visit works beautifully. So stay away from Door Pros. Listen to your gut. I wish I did as we wasted 3 years of our lives with that awful company. Too many photos to post but believe me I have them in a file of companies NOT TO USE.

I had a good experience interacting with this company, it was fast and efficient…read more Good work Alex!

Very prompt, very professional, very happy…read more Look no further for your garage door. "Old world service"....

A car drove into our beloved wooden garage door. Avi came out within an hour, removed the old door…read moreso we could get our car out, and then boarded it up. The new door is even more beautiful than the old one! The installers and the painter were kind, helpful, and tidy and finished in one day. Lastly, and most importantly, Avi's expertise helped make the insurance claim process practically seamless. Highly recommended!!

I made an appointment because my garage door wouldn't open. I scheduled an appointment for the…read morenext day. They gave me a noon-2 window for the arrival time. Around 12:30 the tech called and said the job he was on was taking longer then expected and he thought he would arrive closer to 2, but would text when he was on the way. I recieved the text about 30 minutes later. He arrived before 2. When they got to my house, I walked them through the problems I thought I was having. Aryeh verified that things looked good and asked me to try the opener. The door opened. I felt a bit dumb. He reassured me that things like this can happen. He did recommend doing a service on the system. I had them do it because I have no idea how long it has been since any mainenace had been completed. He also programmed two new opners for me. He and his brother where both polite and curtious. I also appreciated the updates on arrival times. I can't recommend this falimy wned business enough.

I scheduled to have this company come out today and was given a window of 10 AM to noon. At 11:45 I…read morecalled in and was told that my technician was about 15 to 20 minutes out. I called back an hour later and was told he was 30 minutes out. About 30 minutes later I received a text showing he was still 50 minutes away. It looks like the technician was coming from the East Bay so nothing "local" about this. I called and canceled because I wasted my morning waiting for them. They did not reach out at any point to let me know they were running behind. I I had to call them and it was a super disappointing experience. I had found them in one of those coupon things you get in your mail and I guess you get what you pay for. Do not recommend.

Local Garage Doors demonstrates excellence in both customer service and technical expertise, as…read moreevidenced by a recent experience with their team. When my garage door needed a tune-up, Yelp provided the recommendation to Local Garage Doors. My call was answered directly by a courteous representative--a refreshing departure from automated systems--who efficiently arranged an appointment for the very next day. They also provided the technician's name and photograph, along with timely updates regarding the scheduled visit--very professional. Upon arrival, the technician quickly assessed the garage door's condition. As expected, it needed a tune-up, and the technician quickly completed the work, restoring the door to its regular, quiet operation. Local Garage Doors delivers outstanding service marked by promptness, expertise, and genuine care for customer satisfaction. Homeowners seeking garage door repair or maintenance can confidently select Local Garage Doors and be assured attentive, professional service from start to finish.

Jesse and Michelle were super helpful and friendly in the garden department I'll be back for sure…read more Amazing customer service!

I went to Fairfax Lumber because I wanted to support a local business instead of going to Home…read moreDepot. After this experience, I won't be back. I had five keys made, and none of them worked. When I returned, Bob, the manager who made the keys, told me he could tell the original key was "a copy of a copy" and that he had doubts when he made them the first time. I did wonder at that point why the keys had been made in the first place if he had concerns they wouldn't work, or why I wasn't warned beforehand. However, he was friendly, seemed genuinely willing to help, and offered to try to fix them, so I gave him the benefit of the doubt. Unfortunately, the adjusted keys didn't work either. I went back a third time to return them for a refund. I had paid with a $50 Visa gift card, and Bob attempted to process the refund back to the card. He told me it went through. Later, when I tried to use the card for gas, it was declined because the funds had not been returned. Neither Bob nor I realized at the time that Visa gift cards cannot accept refunds. When I called about the missing refund, I spoke with Lexi. She was abrupt and rude throughout the conversation. She insisted the only option was a Fairfax Lumber store credit. I repeatedly explained that I had lived in Fairfax for six years and that this was my first time shopping there. I had specifically chosen Fairfax Lumber because I wanted to support a local business, but a store credit wasn't useful to me because I needed the money for actual expenses, not credit at a store I never use. I am on SSDI and live on a fixed income, so the difference between getting my money back and being stuck with store credit at a business I don't patronize actually matters. After going back and forth, during which she became increasingly condescending and told me things like, "Everyone knows you can't refund to a gift card," while listing other stores that supposedly follow the same policy, she finally agreed to refund me in cash. She added that they would "never do that for me again." The next day, I went to the store. Before I could speak with Lexi, Bob intercepted me and pulled me aside. He told me he had overheard how Lexi was speaking to me on the phone and didn't want me to have to deal with that. He asked me to come back when he wasn't busy and assured me he would personally take care of the situation. Unfortunately, I became very sick and couldn't return for about two weeks. I left a message during that time but never received a call back. Eventually, I called again, found out when Bob would be working, and returned to the store. On what was now my fifth trip regarding this issue, Bob said he couldn't remember all the details, which was understandable. However, instead of honoring what he had previously told me, he brought Lexi over. She immediately stated that Fairfax Lumber does not give cash refunds when a Visa gift card is used and that the only option was store credit. When I reminded her that she had already agreed to refund the money in cash, her response was, "I would never say that." At that point, Bob sided with her, saying, "Lexi knows more than I do. She's been here a long time." He then began getting an attitude and told me that this was simply how things were going to be handled. I responded that I knew exactly what I had been told and that if they weren't going to honor it, they should just give me the store credit and let me leave. The irony came at the very end. Lexi handed me a Fairfax Lumber gift card and then slid over an envelope containing extra change because, according to her, that portion couldn't be put on the card. Apparently, cash refunds are possible when it works for them. The way this entire situation was handled was unprofessional, rude, and, after five separate trips, a complete waste of my time. The issue was never just the amount of money. The issue was being sold keys that didn't work, being told one thing and then something completely different later, having an employee acknowledge that I had been treated poorly, promise to make it right, and then completely reverse course. When you're living on a fixed income, being forced into store credit you can't use isn't a minor inconvenience--it's real money. If anyone wants a Fairfax Lumber gift card with about $49 on it, let me know. I won't be setting foot in that store again.

I am still in shock about how superb this experience was. My phone call got returned immediately…read more He offered to come same-day if it was urgent or next day if not and talked through what was likely happening with the garage motor. He provided me info and a more than reasonable rate on a new lift master with installation and removal of the broken piece. I did research online, and he clearly knew his stuff. He arrived on time and was super efficient and completed the replacement in less than two hours. Well done!

Incredibly responsive? Our garage door popped a spring, and my elderly dad couldn't get to his…read morescooter. They were there in under two hours, and an hour later we had two new springs. Can't ask for more than that.

Raman is one of the better people you'll meet this week, month or year!…read moreHonest, knowledgeable, and personable! I don't do many of these reviews but am compelled to make this an exception Thank you Raman!!

Garage door was never quite right and finally ripped away from the motor arm. Needed that fixed and…read morethe springs replaced. Bid was fair and the work done in less than 2 hours. Valuable service!

You come across a 5.0 review business and think "that can't be real"…read more.. But it is! Saeed was super friendly, super quick and top of that the cheapest by 30-100% margin compared to the other quotes. 10/10 would recommend.

Saeed is the man! He was quick to respond and arrived right on time. One of our garage door springs…read morebroke, and I reached out for a quote to replace both springs. He offered the best price and didn't try to upsell anything we didn't need. The entire job was completed in under an hour. I'll definitely be using Happy Garage again for any future needs. Highly recommend!

Cougar and his team were amazing. They transformed our garage into a working office and still can…read morebe used as a parking spot. He is an excellent contractor. Also, a very nice and friendly person, easy to deal with with, super fair prices. I'm calling Wildcat Home Repair from now on. Highly recommend.

Cougar was referred to us by another tradesperson we've used and he was happy to help us with a…read moreleaking internal roof drain in our 1920's recessed flat roof that had been giving us issues since we bought our house over 35 years ago. Cougar worked with us cooperatively and after some further investigation, he came up with a new solution that necessitated working with our roofing contractor, who he worked with closely. The solution was to create a new external drain that turned out to be a great permanent fix. Cougar was very cooperative, proactive, and flexible as the project evolved. His workmanship is excellent and he and his crew worked very hard and skillfully. They coordinated scheduling with the roofing company so the work could be completed before an upcoming atmospheric river rain event. The entire job went off seamlessly. I would eagerly refer him to others and use his services again in the future!

These guys ROCK.. Jeramie and the team were professional, prompt, transparent, and honest. I…read morehighly recommend them. It is hard to find that level of customer service these days..

If you have 5 weeks to wait for Keen to complete a simple garage door replacement and time to deal…read morewith 6 different technicians coming to your home then Keen is for you. I called on March 21 and requested a new garage door. On March 25 Josh Keen arrived and managed to tell me his whole life story while preparing the estimate. He did not see or ask me if I wanted a key pad. I was told that Keen had my garage door in stock at one of their neighboring businesses and that once the door was sent to Santa Rosa they would be in touch. On April 22, Derek arrived and installed the garage door but it was not the one that I had ordered and set aside for me. I ordered a garage door with windows and Keen installed one without windows. Another round of appointments were made and a worker came and dropped off the window panel for the upper part of the garage door. A few hours later another worker came and installed the panel and took the solid panel with him. He said another worker would be coming that same day with the key pad. I questioned if he had the right one and was assured he did. Of course he had 2 key pads on the truck but neither were compatible with my door!! You would think that at this point Keen Garage doors would expedite the case to simply install a key pad. But no!! They place me in the appointment queue and offer a complimentary one year membership to have my door serviced. What a joke. Who has time to set up appointments and deal with incompetent office people and workers. Finally on May 6 the key pad was installed. I wondered if this outfit had ever installed garage doors before and I also wonder how they stay in business.