I am still in shock about how superb this experience was. My phone call got returned immediately…read more He offered to come same-day if it was urgent or next day if not and talked through what was likely happening with the garage motor. He provided me info and a more than reasonable rate on a new lift master with installation and removal of the broken piece. I did research online, and he clearly knew his stuff. He arrived on time and was super efficient and completed the replacement in less than two hours. Well done!

Incredibly responsive? Our garage door popped a spring, and my elderly dad couldn't get to his…read morescooter. They were there in under two hours, and an hour later we had two new springs. Can't ask for more than that.

Mark is the man, he had an employee over the next day after my call. Very happy with my new garage…read moredoor opener.

Jeff came out my appointment was at 8:00am he showed up at 8:00am…read more and that was a great start. He said to put a new motor in it would be about 2 1/2 hrs and it was 2hrs and he explained the workings of the new motor along with helping me set the remote in my car with out a problem all in all I was very happy with the service I got. Will for sure recommend to any one that needs door repair. Thanks again Jeff for great service

We had an accident that damaged our garage door, and we couldn't get it open or closed. I called…read moreA1A Garage Door Service, and Colin answered. He was at our house within 20 minutes. He quickly diagnosed the problem, walked us through a few repair options with clear pricing, and had everything fixed in no time. He truly saved the day! Colin was also incredibly kind and personable with my son, who is obsessed with garage doors and loved watching a technician at work. That meant a lot. I highly recommend A1A Garage Door Service. Fast, professional, honest, and great customer service.

Let me start by saying , A1A garage door services was the best experience that I received in the…read moreendeavor of a new house owner. Colin was precise on timing and explain to me how the whole process is gonna take place and very efficient and very professional of this job. Like I said, I have a lot of contractors that came to this house of mine for the past two years and he is by far the best service that I received. I got quotes from a dozen people and got to say it shows from his work that for the price that he charged me I fell like I under payed him. God bless him for being the kind and honest man that he is. I will definitely recommend him to anyone that needs a garage door

Very prompt, very professional, very happy…read more Look no further for your garage door. "Old world service"....

I had a good experience interacting with this company, it was fast and efficient…read more Good work Alex!

When my 35-year-old heavy door broke, I called Don's. It was the right call. Tim responded right…read moreaway and recommended a new door. The spring and operation on the old door was shot and a hazard Duffy did the install and he knew what he was doing. He was terrific, on time and focused on getting the job done. His assistant also knew his stuff Now I have a new door that works, quiet and doesn't shake the house when it opens and closes. I,m happy I called Don's

I am beyond thrilled with the quality of service I received from Don's Garage Door Company! I had…read more4 estimates and Tim's (the owner of Don's) was the most honest and well priced. He didn't try to up sell me and did all he could to save me money!!! He is easy going kind, and offers exceptional customer service. He and his wonderful technician, Brian, (equally as kind), just left and I had to write a review right away. My garage is quiet, it has a new rubber seal on the bottom with new rollers and sounds like a new garage. You can trust Tim to do right by you. In today's world it is so gratifying to find a person like Tim who takes pride in his work and treats his customers with such care.

This is going to be a long review because people need to know how disrespectful and unprofessional…read morethis company is. I called NBGD to get an appointment for an estimate on a garage door. We rent and our landlord left me in charge of finding a company that had the best price for a bottom of the barrel metal garage door. Tim came out and was actually very respectful and helpful. He took photos and explained to me that the guy that came out and "repaired" the door did a bandaid job that shouldn't be trusted. We talked and he explained what a door would cost and how they would have to remove our old wooden garage door. It sounded like it was something he wasn't really looking forward to doing the job because the wooden garage door was such a pain to deal with. Tim also mentioned that I would probably need a new opener as the one we had was old and not of very good quality. He told me a new one of those would run around 700-800 dollars. Before he left he said he would have an actual estimate done up for me, that Matt would be the one to do it as "that's all he's able to do right now". I was supposed to get the estimate on Monday but that came and went. It took texting Tim multiple times before Matt finally got the estimate to me two days later. The estimate included a new opener with the door and I sent it to my landlord for approval. My landlord, trying to save money, sent back the estimate with some notes on it and saying no to the opener as he bought a new one at Costco for less money. This is what started the fire. Matt apparently doesn't like his estimates being marked up. After multiple times at trying to communicate how much I needed to send for the deposit I was sent a very disrespectful email from Matt. I'm going to copy and paste some fo my favorite quotes from Matt . He started by explaining that the quote was for a "rock bottom" discount deal where 50 dollars was taken off the price of the opener and 200 off the door. He then said, "The operator price was discounted by $50 for that package deal. What is not included is phone call after phone call and several emails to find more ways to spend our time saving you (pronounced, costing us) even more money." So us going out and buying our own opener apparently was too much for him and he couldn't have us "saving money". My landlord is an attorney and sends his emails using his law firm email address. When Matt saw this he started taking jabs at my landlord as if he had been sued by my landlord at some time in the past. His next quote was to my landlord saying "Should I send an invoice for each 10th of an hour spent on your project so far? My time may not be considered valuable to you. However, it is my time and expertise that I sell on a per hour basis. Sound familiar?" He then went on to say "It certainly does not include having our quote marked up like a teacher would do to an elementary school writing assignment, with whatever changes you decide on and call it "good". As any good attorney knows, changes to a contract, dictate new consideration. We do not accept your proposed new consideration. " My landlord did this because he's used to working with contractors and job bids. He does construction defect cases. It's not that odd of a thing to make changes to an estimate if you don't want certain things. It's done all the time. Next he took away the previous estimate and went into "get every penny I can" mode. He quoted us "Since it appears that you are having an operator installed today, prior to having the door replaced, below would be the terms of the new contract, should you decide to accept it. Door price goes up $250. to $2,400. Operator price goes up $50. to $ 900. (Note: "store bought" operator rails come in a box that fits on a store shelf. They are not of the same quality as a garage door operator purchased through and installed by a professional with a solid 10' rail incurring a shipping charge and tariff from a neighboring country.) And because the installation for an operator attaching to a tilt-up door is completely different than the installation for sectional door, there will also be a $250. fee for removal and re-installation of the "new" store bought operator. VDS = $180. Remove and dispose of old door $150. New sub-total $4,180." The best part was that he emailed me again after I told him I declined this new estimate and would find a different company and telling him that his email was disrespectful. He didn't care, and basically said that's it's my fault for not reading the "$ with numbers". I would never use this company. The way they treated me says a lot about the company. I hope Matt can get whatever help he needs so he can learn to control his temper with possible clients.

North Bay Garage Doors provided quality service with professionalism. We had a previous company…read moreattempt to scam us out for the same service. Matt and Tim came in found parts that were stolen from the scammer, and still repaired our garage door without being able to fully diagnose the issue. They were awesome! I would recommend North Bay Garage Doors to anyone looking for affordable, quality, and professional services for your home. Plus they are hilarious!!!

I've had some issues with my garage door that this company installed, and have left Jason an email…read moreand a voicemail with no response.

Dan, who runs the office, is very helpful in working with you to set up times and dates to give…read moreestimates. Garage door removal. New door put in and "work around" times and dates if changes have to be made. Jason, who does the onsite work is very efficient when working. Comes prepared to do the job. Has a great sense of humor and listens, plus understands well what your saying and your vision. The reason for only three stars... there were several delays due to time changes that were not brought to my attention until I phoned the office, "Jason was suppose to be here at... What happened?) Would I hire them again if needed... Yes! Would I recommend not only this company, but Jason too... Yes! You must have patience and understanding that "life happens", and also a sense of humor.

If you have 5 weeks to wait for Keen to complete a simple garage door replacement and time to deal…read morewith 6 different technicians coming to your home then Keen is for you. I called on March 21 and requested a new garage door. On March 25 Josh Keen arrived and managed to tell me his whole life story while preparing the estimate. He did not see or ask me if I wanted a key pad. I was told that Keen had my garage door in stock at one of their neighboring businesses and that once the door was sent to Santa Rosa they would be in touch. On April 22, Derek arrived and installed the garage door but it was not the one that I had ordered and set aside for me. I ordered a garage door with windows and Keen installed one without windows. Another round of appointments were made and a worker came and dropped off the window panel for the upper part of the garage door. A few hours later another worker came and installed the panel and took the solid panel with him. He said another worker would be coming that same day with the key pad. I questioned if he had the right one and was assured he did. Of course he had 2 key pads on the truck but neither were compatible with my door!! You would think that at this point Keen Garage doors would expedite the case to simply install a key pad. But no!! They place me in the appointment queue and offer a complimentary one year membership to have my door serviced. What a joke. Who has time to set up appointments and deal with incompetent office people and workers. Finally on May 6 the key pad was installed. I wondered if this outfit had ever installed garage doors before and I also wonder how they stay in business.

Aidin came to give quote for security camera at my gate…read more He "offered" to adjust the gate without me asking him to. I received the offer but after he left the gate would not open or close. It worked when he arrived and didn't work when he left. They wanted $225. to return and repair the gate that they broke! Foolish owners who lost over a $5000. Job. Absolutely not recommended!