I am only reviewing the financial and business side of the experience. Be forewarned! Upsells,…read morehidden costs, and mass confusion await! They do not have entirety of the prices explained up front and if you get a "discount" you will most likely still pay for that. What was worse is the financial guy tried to up sell another procedure and he is not a medical provider. Keep in line with your business. He also could not adequately explain credit and credit inquiries. This business needs better business and office management, poor quality.

Went in last week 6/4 for a breast lift and implant replacement with a capsulectamy . So far I'm…read morehealing well and pleased with my results. Dr Jeneby is my Original Dr for my implants 17 years ago. Mackenzie was my coordinator, she was so sweet, didn't make me feel rushed and maintained great communication with me before my surgery with any questions I had. Honestly I'm so so pleased with Dr. Js. ENTIRE TEAM . His surgical prep team that I had that morning before was kind, funny & just AMAZING they went above and beyond to make me feel comfortable and talked me through everything that was going happen before my procedure and explained aftercare with detail to my husband, even helping out with labeling the meds (pain, nausea ect.) I highly recommend him and his team

Getting an appointment was problematic but I was thrilled with the eventual result. Dr. Holck was…read morevery nice and the ptosis operation to correct my drooping lid was very fast and the results were exceptional. Expect some itching and bruising but in three weeks I looked great.

Upon check in, they had me sign a form authorizing a tear duct test. This was not done and I will…read morebe watching my insurance to see if they will change for it, because my experience tells me these people are mostly interested in money. Waited for half an hour and they marked me "Late due to insurance". Saw the doctor for not more than 5 minutes, where he said the surgery was medically necessary. Then sent to see a "surgical coordinator" who said that the surgery was medically necessary, but refused to work with insurance to get coverage, and presented me with an estimate that would be due before surgery. If it is medically necessary, why won't they work with insurance to get it covered. She refused to work with insurance. Just wanted money. If that's how they handle things, they won't be helping me be able to see. There's a lot of surgeons out there, and I will find someone who cares about my vision. Beware these people, and be ready to be treated like meat with eyes!

My Pre-Op appointment with Dr. Javan was wonderful. Staff was welcoming and professional. My…read morequestions were answered, and I'm excited about my procedure next week.

I felt rushed in making a decision. They received my personal info then to tell me I'm too…read moreoverweight and cannot help me. A month later someone else tried to get me to set an appointment.

I rarely leave negative reviews, but I feel it's important to share my experience in hopes that it…read morehelps others. I initially went to Sonterra Dermatology because I was suffering from severe, persistent hives and an extremely itchy rash that had become unbearable. At my first visit, the physician assistant performed a skin biopsy and diagnosed me with contact dermatitis. When my symptoms continued, I returned and saw Dr. Matthew Malan. The appointment was very brief, and he recommended patch testing. I scheduled the test, but when I arrived for my appointment, I sat in the office for 30-40 minutes before being told they had accidentally used the patch test that had been set aside for me on another patient. They apologized and told me they would have to order another one, delaying my testing by another week. When you're dealing with relentless itching, hives, and sleepless nights, that kind of delay feels overwhelming. The following week, I returned for the patch test. Before applying the patches, the nurse commented that my back was already very inflamed. Despite that, the test was still administered. When I returned for my final reading, Dr. Malan immediately said the results were difficult to interpret because my back was so irritated. Then, almost as an afterthought, he said he thought I was allergic to nickel. He told me that a nickel allergy was "the worst thing in the world" because nickel is everywhere and compared living with it to "walking through a jungle of poison ivy" for the rest of my life. When I asked if there was any treatment or medication that could help, I was told there really wasn't anything I could do other than buy a nickel test online and check everything around me. I left that appointment feeling discouraged and hopeless. Thankfully, I sought a second opinion. My concierge physician performed a thorough medical evaluation, including blood work to rule out underlying conditions. Everything came back normal, and she diagnosed me with urticaria and referred me to an allergist. The allergist ultimately diagnosed me with Chronic Spontaneous Urticaria (CSU), confirming that my hives were not caused by a nickel allergy. What disappointed me most wasn't simply that the initial diagnosis turned out to be incorrect--medicine isn't perfect, and diagnoses can evolve. It was the overall experience: the scheduling mistake, performing a patch test despite my back already being significantly inflamed, the lack of discussion about the limitations of the test under those conditions, and leaving the appointment feeling frightened rather than supported. I hope this feedback encourages greater attention to patient care, communication, and ensuring diagnostic testing is performed under appropriate conditions. Patients who are suffering deserve to feel heard, informed, and given confidence that every effort is being made to reach the correct diagnosis.

Okay I don't write reviews often... but I HAD to for Tarin at Sonterra Dermatology because she is…read moreTHAT good. First of all -- the whole experience is 10/10. The office is beautiful, super efficient, and everyone is so kind. I barely had to wait, which is rare these days. But Tarin?? She is AMAZING. So sweet, so smart, and actually listens to you (which matters SO much). She explained everything in a way that made sense, gave me a plan that was easy to follow, and made me feel so comfortable the entire time. And the results... already seeing SUCH a difference in my skin, especially on my forehead. I'm actually excited about my skin again!! You can tell she genuinely cares and is passionate about helping people feel confident. I trust her completely. I've literally been telling everyone about her -- friends, family, random people LOL. If you're struggling with your skin or just want someone who actually gets it and will help you -- go to Tarin. Period. Also, the facility was very clean, and there were plenty of staff working, so there were no wait times for check-in or check-out. The office runs very efficiently. I was truly in and out! Every single staff member I spoke to greeted me with a warm smile, which I deeply appreciated! Also, I really loved the website booking option with Tarin, which made it super easy and efficient.

DR. ALBRIGHT IS A SUPER HERO. I cannot begin to explain how thrilled I am with my breast…read moreaugmentation results and overall experience with his team! I basically had negative A cups, and with the help of Dr. Albright, I went up to a full profile, natural, C cup. He is an amazing consult, who not only makes you feel comfortable in your decision but also educates you on different options so you can choose what's best for YOU. His team is EXCEPTIONAL. They are super accommodating with scheduling and even brought a little gift the day of my surgery . Seriously, Joey is amazing; I want her to be my friend. Nonetheless, no regrets and am so happy with my decision. Trust me, you will too! #DoItRightWithAlbright

My experience with Dr. Albright staff was amazing! They were so helpful…read more They took the time to help me find the right type of skin care for my particular face. Then they followed up and made sure that it was working and let me tell you it is! I totally notice the fine lines and wrinkles fading and skin is just so much happier. I kinda love them!

Plastic Surgery Saved My Life!…read more I did a crazy amount of research and read so many reviews before choosing Dr. Gary Lawton (aka The Perfectionist), and man, let me tell you how right I was. I literally drive from Austin to San Antonio to see him and have zero regrets, because he actually saved my life! I went in for your typical "mommy makeover"--a tummy tuck, breast lift, and reduction. My friends continually questioned why I wanted the reduction since I wasn't even that large to begin with. Even Dr. Lawton said I'd look great with just a lift. But I insisted on wanting to be smaller (a B cup is all I need!), and he immediately said okay. He didn't look at my partner for their opinion; he focused completely on what I wanted. Best decision of my life! On operation day, he checked in one last time while marking me up. I told him, "I want them cute, perky, and to never need a bra again." That is EXACTLY what I got, plus something extra. The pathology report from the removed tissue came back showing pre-cancerous cells. If we hadn't done the reduction, we never would have found it, and I would have most certainly developed breast cancer. If Dr. Lawton hadn't truly listened to my desires, I would have never known. When he had to break the scary news to me, his bedside manner was amazing--calm, caring, and honestly he was low-key excited to know he just saved a woman's life.He even took the time to personally call the oncologist and get me an immediate appointment to start treatment. The entire process has been incredible. His nursing staff answers all my random recovery questions via phone and email in plain terms and keeps me totally reassured. My in-person post-ops have been just as amazing. Also, shoutout to the anesthesiologist--literally one of the sweetest, kindest humans ever. I felt so safe. Going into major surgery comes with fears and doubts, but every single step of the way, I felt comforted and safe. I am so glad I chose Dr. Lawton for this life-changing event. Because he actually listened to me instead of just doing a lift, I get to live cancer-free. There aren't enough words to thank him. If you are looking to get "made over," choose Dr. Gary Lawton. He is worth it, and I trust him and his staff with my life. I will forever be grateful for his desire to listen to patients and be there every step of the way.

Not only did Dr Lawton do a phenomenal job on my surgery, his after care is above and beyond. His…read morecare for me and the knowledge he shares with me about my special circumstances is truly remarkable. I am absolutely grateful for Dr Lawton!

I got a breast augmentation with implants done with Dr. Young. The staff was very friendly, but the…read moredoctor seemed very cold. When I told him I wanted to be a specific size, he said they don't do things that way. I was then given the option of different size implants with cc's and was told to figure out which size I wanted. When I chose the smaller size, the staff and doctor recommended I size up, that I wouldn't be happy enough. They said everyone decides that what they went with was too small and always wishes they had gone bigger. When I woke up from the surgery, the first thing I said was, I hated them they were too big, the staff blew me off with that response and told me to come back for my follow up appointment. At all of my follow up appointments I voiced my concern about how I still did not like the way I looked, that they were too large. I was ignored by both the staff and the doctor every time I voiced my opinion about it. After my last follow up it was as if I no longer existed. I have now lived this way since 2015 hating my breasts every day.

I don't feel like my time was respected. I had a 9:30am appointment with Dr. Young at his new…read morelocation in Shavano Park. Drove 1 hour to get to his office and waited for an hour in the waiting room. Never saw the doctor. We walked out. I don't appreciate being treated this way. If the doctor doesn't have time for me, please don't waste my time. My time is valuable.

Dr. Harris did an amazing job on my mommy makeover! I am forever grateful. After 3 kids my body…read morecompletely changed. Saggy and stretched out, muscle separation and a belly button hernia. Now i feel like myself finally!

I've had 3 procedures done by Dr. Harris as well as Juvederm and loved each outcome. She is an…read moreartist, kind and very knowledgeable. My first surgery I was anxious and scared, she made me feel comfortable and told me exactly what to expect. The ladies that work for her are just amazing as well. Mary Jo does my Botox as well... not one complaint. Highly recommend!!!!

AVOID Jose Berrera at all costs. It has been over 8 years since my rhinoplasty, and I am still…read moredealing with serious, ongoing issues because of his work. I had zero breathing problems before surgery, and now I struggle to breathe through my nose daily and have constant mucus discharge. This has negatively impacted my quality of life in a way I never anticipated. On top of that, the aesthetic result is extremely disappointing. My nose looks worse than it did before, which is unacceptable given the purpose of the procedure. What makes the situation even more frustrating is the complete lack of accountability. I've tried multiple times to address these issues, and his office still requires a consultation fee just to be seen--despite the fact that these problems are a direct result of his work. This has been an incredibly disappointing and frustrating experience from start to finish. I would strongly urge anyone considering him to look elsewhere.

Great practitioners and staff. They are attentive, and wait…read moreis minimal The clinic is beautiful.

This was my first time and I took it on recommendation. I was unable to complete my documents on…read moreline but it didn't take long to get it completed at the visit. Everyone was friendly and helpful. The doctor was really nice and provided education as needed. I had a very pleasant experience with everyone from front desk to the doctor, the technicians and check out.

Worst experience ever as a new patient. Appointment time was 1010am I was left in the waiting room…read morefor 45 minutes then I was taken back. Had a technician do a few things with me left in the room again and then they came in at 11:20 sit out in the waiting room for another 15 minutes. I ended up walking out and then when I called to speak to the of Veronica, it was one excuse after the other. No communication between the front and back, which is terrible customer service. DO NOT GO!!