I don't use them for savings, but as a checking account SDCCU are the best of the best.. has never let me down. Honestly would've been screwed in many situations if I hadn't had an account here. Great customer service from Perry read more

Understaffed, slow, and unhelpful legal dept and representative staff. They slow-walked and stonewalled matters related to finalizing banking portions of my mother's estate, despite my having sent them all legal paperwork and proactively seeking to communicate with them. I have to now hire an attorney to make progress. I had hopes for positive resolution but now have to say that I do not at all recommend this institution, nor do many other people, as reviews clearly reflect. read more

This is the piece of shit bank I used ever in my life I calling give to them my full name and they can help my with my payment because my name is incorrect how is possible? I don't know my name? and they don't wanna to help me or asking me any order security information to help me like my Social Security or something like that just tell me I can steal on the phone with you. I can give you any information to you. I don't ask for information. I provide information for making my payment. That's ridiculous. they try everything for making you look back and pay interest or whatever. read more

I went to this location expecting basic banking services, but was incredibly disappointed. I brought in cash to deposit and the teller (I didn't catch a name) didn't even bother to count it. When I asked, she said, "Did you count it?" That's exactly why I'm at a bank, to ensure accuracy and accountability. Her response was, "Machines make mistakes." Yes and so do people, which is precisely why I didn't want to rely on a machine. I ended up taking my money to a different credit union where the staff had no issue counting and depositing the funds -- as expected. I don't know if she was having a bad day or simply didn't want to do her job, but either way, this interaction was completely unprofessional. With so many banking options out there, I had no problem walking out and taking my business elsewhere read more

Ask for Perry Clitheroe Financial Services expert - he is knowledgeable, kind, trustworthy and knows how to navigate the system providing top notch service. Highly recommend. read more

I have all my savings with SDCCU. I drive to this bank once a month and the customer service is great. There's a gentleman that always makes small talk and just has great customer service. Some of the women aren't as friendly but definitely a great bank. read more

Service in most of their South OC locations is sub par (Mission Viejo/Laguna Niguel). I prefer to drive all the way to Costa Mesa to have decent service. I have been a member for at least 25 years. Where SDCCU is failing is the technological restrictions such as no allowing a direct Zelle connection directly from your account, this means you can't pay through Zelle directly using your account. What is even worse, is that is not compatible for Experian boost which allows you to boost your credit score by linking your Experian account to your bank account, SDCCU does not allow this linking so all of your history of paying utilities is NOT possible making it one of the very few credit unions not able to accommodate your credit boost. So disturbing! read more

Omg..we opened an account here for our LLC and it's been nothing but a horrible experience...Gino was the one that helped us. He failed to inform us that if we didn't keep a min. balance and perform 5 transactions per month we would be charged an $8 fee. He then proceeds to tell us that if we were to do it for the month, his manager said they'll reverse the charges since we weren't informed...come to find out later they claimed they couldn't do this..so they offered free business checks..I told Gino we already ordered elsewhere..he said he'll get back to us on possible other options...after awhile of no communication, I decided to call him back..he then said the other alternative was something like a mug or whatever..so I said out of the 2 options, I guess I'll choose checks...he called later to say the checks were ready for us to pick up..then today, I decided to check our account..guess what? They took out 71.xx for the checks that were supposed to be for "free" in lieu of them not informing us of the requirements to get the monthly $8 fee waived...So thus far, we've lost about 90 bucks from their incompetence...business owners: don't bank here. read more

San Diego County Credit Union - Mortgage Brokers Near Me - Costa Mesa, California

The staff is always so inviting and very knowledgeable! The manager Ricky is a great help and has a team that really values customer satisfaction. Favorite branch of SDCCU! Thank you Costa Mesa team . read more

Every-time my mother and I come to SDCCU, we are greeted by first name coupled with excellent customer service. They take care of all our banking needs with the upmost attention. They assisted my mom with setting up her business account, Cynthia and her team are excellent. We feel as if we are part of their family. We would recommend this branch to everyone, their service exceeds expectations, and their attention is unparalleled! read more

Great bank, i really want to give a shout out to the Teller Adrian Casterano he's been very nice and over the top with his work, you can definitely tell he loves talking to people and goes out of his way to see how your doing, definitely good guy..... thanks a million to Adrian he deserves a raise! read more

I've been a member with SDCCU for more than 20 years. 5 years ago I moved to OC. Unfortunately the branches are limited in OC though most of my banking is done by mobile. Recently they changed their on line banking format and made me change my password! I have now been locked out of my account which normally would be no big deal. You just answer your security questions and change your password. Unfortunately none of this has worked so I picked up my phone to contact a representative. I have been on hold every day for 2 weeks now for more than an hour. They will not answer calls. As soon as I can switch all my auto deduct accounts from this bank I will close it. NO CUSTOMER SERVICE AT ALL. read more

I'm so disappointed in this credit union. I was hoping to find a good financial institution but I regret coming here and am planning to close my accounts and shift everything back to Wells Fargo (what does that tell you?). I'm so sick of SDCCU's fees. $5 to replace a debit card - which they don't disclose when you block your card online. It's buried in their "fees" which is hard to find. They also charge other fees that are higher for example overdraft is $32 at SDCCU - at Wells Fargo $29. I thought credit unions were supposed to help their members mitigate fees??? Customer service is also TERRIBLE at SDCCU including their online help. I complained to them and even posted on FB and got no response. And GOOD LUCK trying to reach anyone on the phone there! They have ONE toll free number that goes into a bIg black hole. I've called it several times and was never able to talk to someone. And YOU CANNOT CALL A BRANCH DIRECTLY - I've never been able to find branch numbers publicly for example on Yelp. Truly annoying. My experience with SDCCU has been awful and disappointing. My advice is find a better credit union or bank. read more

SDCCU it's the most friendly and helpful bank I've been to. The consumer services is always above and beyond, and today was no exception. Cynthia (I believe that was her name) helped me out today getting some checks printed, and she was both friendly and knowledgeable. Everyone always asks me why I haven't switched to a bigger bank with more locations now that I'm living/working out of San Diego county, but the customer service and helpfulness that is the company standard across all locations at SDCCU is just so far above other, bigger banks that I can't justify switching. I hope you continue to open more locations across Orange County! read more

I was walking in my local shopping center and these representatives were sitting outside so I decided to open a account they were super nice and have great customer service and I felt welcome all of the representatives were over the top helpful read more

I'm a big fan of credit unions and SDCCU is my favorite. I have been to many of their locations between San Diego and Orange County but I have to say the BEST service is here at Costa Mesa. They always have a smile and offer me something to drink when I'm waiting. Myrissa was awesome she helped me with a situation where I needed an advocate. She kept in contact with the people she needed to speak with and after much effort got me exactly what I needed! So if you are wondering is SDCCU Costa Mesa is for you, The answer is YES! and don't forget to ask for Myrissa! read more

SDCCU in Costa Mesa has great customer service! This is my second auto loan with them, and I would recommend all of my friends and family to bank with them! Maryssa, Long and Rosa were very helpful and informative, any time I had questions or needed help their team responds with great customer service. Maryssa is the branch manager and she went out of her way to make my second loan goes smooth and easy! Best credit union in town! read more

Josh and alex are the best tellers i have ever had thank you for your service. Never had the best service like this ever and i hope they get a raise when san diego gives out raises read more

Worst bank ever! Their online banking is a joke. Super complicated and a hassle. I'm forced to do everything over the phone which sucks because the hold time is extremely long. Today I was on hold for 19 minutes. Unacceptable! Bank somewhere else. I wish I could but my car loan is through here read more

This is the most frustrating website I have ever accessed. The last 3 times I have gone online to pay my car note there has been an issue with my password. When I try to change it, I get an error message and I cannot change it. read more

I am in the car industry and one thing that has become apparent, SDCCU is always one the lowest rates for auto loans. I highly recommend taking a look at their auto loan rates when getting your next vehicle. Also, customer service was excellent and their credit card rates are very low in terms of the dreaded APR. I am very happy this location opened up. Stop by, save money on interest. read more

I am so thankful that there is a branch near me now! The people are kind and ready to help! I recommend this credit union!

Unbelievable experience this afternoon even that I don't have any business with this amazing Bank one of the managers Mr long Tran recognize my self he remember my name also, from 3 months ago I was passing by he say hi to me he asked me how I was doing and that's very impressive that kind of attitude invite people to go inside and do business keep it up guys you doing a great job read more