We went in today with an issue on my foldable wheelchair and met Isaac and Abigail and they were so…read morehelpful in giving us great information. I would highly recommend them for all of your medical supplies needs because they are so knowledgeable and helpful.

Scheduled hours are wrong. They were closed a whole two hours before their posted closing hours…read more Just took my business elsewhere

After a very rocky 3 month waiting period during which there was a LOT of miscommunication and…read morechances to avoid a LOT of acrimony, the CEO of Access has made personal contact with me to assure an appropriate scooter will soon be delivered. I appreciate his concern and efforts to correct the problems The new scooter was delivered on Thursday, June 22nd at 945 am as promised. The scooter is actually the same model I requested way back in January before Access Medical was involved. I have to commend Blaine Hunt the CEO, for finally cutting through the myriad issues in the ensuing months. We discussed the problems and he appreciated learning about them so refinements can be made. I truly believe that is was a perfect storm in my case that caused all the problems. At this point, I would definitely recommend using Access medical.

(5/2/26) Kudos to everyone who spoke out on here and was right!…read more I recently spoke with someone in the escalations department at my insurance. They informed me that they spoke to someone in a position of authority at Access Medical and were told that their current business is CLOSED and they are CURRENTLY RESTRUCTURING. My advice to anyone reading this is: cut your losses, try to recoup what you can, make it quick and move onto another vendor. As for me, the folks at Access Medical strung me along and lead me on and straight up lied to me for over a year - leading me to believe that they were helping me get a new power wheelchair when they were doing not much of the sort. They even went so far as to fleece me for a $4,800+ co-pay - which I'll be attempting to recoup. I do have to give them props for one thing though - I DID get properly assessed for a new power wheelchair, and I DO have the paperwork from that, which I'll hopefully be able to pass on to a new vendor such that I can finally get the power wheelchair I need. As for the restructuring - I hope God intervenes and it doesn't happen. Neither the owners or executives at Access Medical need to be working with people in vulnerable physical and life circumstances, and they certainly don't need to be in charge of anything important like large amounts of money, high dollar assets, or owning or running an actual business. Their actions and behavior throughout this restructuring process prove that they need to go back to licking boots and stay there for a very long while.

I get my 3 months supple of Dexcom G7 sensor from ADS for about a year now. I like the convenience…read moreof get supplies sent to me. The biggest complaint I have with them is that they send out the next supply of sensor almost on the last day my last sensor runs out. I wish they could send my supply out a few days before my last sensor goes out. They evidently do not take this in consideration which leaves the patient to take glucose readings manually with a strip & finger pricks the exact rea this sensor was developed for. I wish ADS would take this inconsideration and change their current policy of sending out supplies the day the last sensor ends

HAVE YOUR PRESCRIBER CHANGE TO ANOTHER DISTRIBUTOR. Very…read morepoor customer service. You get passed around to no one that can help with new or reorders.

My insurance sent them a letter of approval for a $17k wheelchair, top of the line. They sent out a…read moreguy Joe McNight to do measurements and decide on chair. 4 weeks later the owner Allen shows up with a completely different wheelchair and nothing fits! Then says "oh I need to order the one Joe measured for you. ?? 6 weeks in and still no wheelchair, can't get a return call. People have your insurance send your approval to another company. This place is a joke.

Rented a wheelchair from them when my wife broke her ankles. They had a great selection and helped…read moreus find one that was light weight and easy to get in the car. The employees were very friendly and helpful and the price was great.

I like Greg and appreciated his help with selecting a chair for my mother. We paid for the chair,…read morebut he has twice failed to deliver the chair when he said he would. If you call his number, it goes to voicemail, and the voicemail is full so you can't leave a message. There's a text option, but that doesn't get a response either. I just want the chair, but he can't seem to get it together to deliver it. Nice guy, but this is no way to run a business.

It is a rare event today to experience such quality, interested, interpersonal service as that…read morewhich owner Greg exhibited on May 2nd. I entered the store to look into purchasing a pair of thermal arthritis open fingered gloves. He kindly measured both hands and let me try on two pairs of gloves manufactured by different companies. He told me if for some reason either glove ripped or tore, he would replace it for free. I have worn these gloves nightly to bed since I purchased them four days ago and they have really helped reduce the pain. Shout out to Greg and his store. He really goes the extra mile to guarantee customer satisfaction.

Chris, lied to me said, the compression socks open toe were from Germany. And charged me $60.57 And…read moreinsisted I sign a paper I wouldn't return them. He ordered them from Amazon $19.99 I will never go back there. Please see pictures below. Beware stay away from Polomar Medical Supply. So Chris made $40.00 on me. Shame on him. And he lies, right to your face. The yellow bag is what he sold me, stright from Amazon

I called, placed an order for items other places did not have. Helped and explained, as well as…read moredemonstrated how to use the equipment. I always find the supplies I need here. Bed delivery was on time and set up properly.