DO NOT TAKE YOUR CAR HERE!!!! DO NOT TAKE YOUR CAR TO…read moreBUTCH'S! My experience with this shop was nothing short of a nightmare. The mechanics are completely untrustworthy and unprofessional. I initially brought my car in for overheating issues. They diagnosed the problem and charged me $500 to replace two hoses and a thermostat. I was told they drove the car for 100 miles and that everything was working fine. I picked up the car, drove just a block, and it overheated again. I brought it back, and they admitted to installing the wrong size hose. After supposedly fixing that, I picked the car up again--only for it to overheat yet again on my way to work, right before getting on the freeway. This was now the third time I had to bring it back. They said they'd re-diagnose the issue. Later, they called and told me the real problem was now the water pump and timing belt, and quoted me $3,000 to fix it. At that point, I told them I'd be picking up my car and wanted a refund, as they had failed to fix the issue from the start. The employee was defensive and only apologized after I pointed out how unprofessional and careless their service had been. I explained that driving a car while it's overheating is dangerous, especially since I have children in the vehicle. This place is shady, dishonest, and lacks any accountability. I truly hope the Better Business Bureau investigates them, because businesses like this are what give San Pedro a bad reputation.

Had some car trouble so I was recommended this place, and very satisfied with the service!…read more After an assessment, Cruz explained to me my issue in terms i actually understand (I know nothing of car engineering), then handled all my repairs in a timely manner and even did all the paperwork. My expectations of this place were exceeded and now I'm back out on the road! Will return for any of my car needs and if anyone asks me for a recommendation, I'll mention this place and my experience. Thanks Cruz!

Amazing craftsmanship and dedication. An honest and fair priced shop. Capable of fixing the most…read morecomplex electrical issue on my 2003 Tacoma. Will be back.

YOU DON'T HAVE TO LOOK FURTHER!!! I found a gem!! Jorge and…read morehis team are the best! Really hard to find quality, honesty and friendliness like Llama Auto Repair. I had major issues with my suspension. It was short notice and Jorge and his team were amazing! Transparent, great communication and quick. Pricing was extremely fair. Really detailed and high quality work. Someone you can really trust. Love these guys!! 10 out of 10.

The guys at Blu were awesome. They were super informative…read moreand very kind. They performed my alingment with care & I'd reccomend them to anyone.

Love this place. I took it in for a number of things. I had 219k, it needed new suspension, plugs,…read morethere were some gaskets leaking etc. They took videos of all the work they were doing, and sent it along as the work progressed (huge help to see what's going on when you're at home hoping things are going well), explaining everything they were doing and why. I had to bring it back a couple weeks later because I thought there was some exhaust leaking into the cabin. They did another engine check, checked the fuel mixture as it was running, put some tracer dye in the oil to see if anything was leaking and found nothing. But they did clean up some residual oil that that thought could have been the problem (all at no charge). I'll always bring my car here from now on.

I experienced excellent same day brake service with Hillside. I will definitely be using Hillside…read moreAuto in the future and recommending to family and friends. Thank you Hillside Auto!

Oil change service. Friendly, prompt, convenient and…read moreefficient service. No need to leave vehicle. I was in and out.

HONEST, HONEST, HONEST. That's the first thing that comes to mind when I think about my experience…read morewith Fernie's Auto Shop in San Pedro. I took my 2016 Hyundai Veloster in because I was hearing a squeaking noise whenever I accelerated. I figured it was probably one of the belts or something related to that, and I was expecting that I might have to pay for some kind of repair. I called Fernie's and spoke with Marco. He was professional, friendly, and told me to bring the car in so they could check it out. After they looked everything over, Marco called me back and basically told me, "You're good. You don't need to do anything right now." That really impressed me. A lot of shops could have seen an opportunity to recommend a bunch of repairs, especially when they know the customer isn't a mechanic and doesn't know much about cars. Marco didn't do that. He didn't try to sell me anything I didn't need. He took a good look at the car, gave me straight answers, and told me the truth. That's honest service.

Fernie's is an example of the best in the business for auto shops. The shop is honest communicative…read moreand does extremely high-quality work at a great price. I wouldn't take my vehicles anywhere else!

Interestingly enough, I found A&D Auto Clinic through ChatGPT while looking for an honest mechanic…read morenear Wilmington. I'm so glad I took the recommendation because it led me to Eli and his incredible team. From the very beginning, Eli has gone above and beyond. He personally picked me up and dropped me off, and while my car is being repaired, he even offered me a loaner vehicle free of charge. That level of customer service is almost unheard of these days. What impressed me most wasn't the convenience--it was his honesty and integrity. I originally came in thinking I needed one repair based on what the Ford dealership had told me after a recent inspection. Instead of simply doing what I asked for, Eli performed a thorough inspection and found a much more serious safety issue that needed immediate attention. He took the time to explain everything clearly, showed me the findings, and helped me understand what truly needed to be prioritized. At no point did I feel pressured or taken advantage of. It was obvious that his priority was making sure my vehicle was safe--not selling me unnecessary repairs. You can tell Eli genuinely cares about his customers, and that kind of trust is priceless. In such a short amount of time, he's earned the confidence of my family and me, and I've already started referring family members to A&D Auto Clinic. If you're looking for a mechanic who is honest, knowledgeable, fair, and truly treats people with respect, I can't recommend A&D Auto Clinic enough. Thank you, Eli, for taking such great care of us. You've earned customers for life.

Service was phenomenal, prices were very fair. I needed to get one of my lights replaced which is…read morecomplicated on my car and it was done in a reasonable time along with a full inspection. Shout out to the front desk guy who gave me a ride while my car was being serviced. Highly recommend

Exceptional service and value. I thought I had a complex and likely expensive problem and was…read moreprepared for that, but there was a simple fix that saved me a lot of money. Communication was fast and accurate, and the turn around time on the fix was very fast also. I have already taken a second vehicle to them and again, the service and value was top notch. This place is about a 30 minute drive from me with a bunch of mechanics closer, but this is the only place I am taking my car now.

Came in today so they can take a look at my AC, my check engine light and an oil leak I have…read more Didn't catch their names but both gentlemen were very nice and knowledgeable really helped me out and I appreciated their time and kindness. I highly recommend coming in if you have any issues with your car. Waiting area is big and clean with AC running

Overpriced If I could give this shop 10 NEGATIVE darts, I…read morewould! Short version of a longer story: After searching for mechanics that could repair my 2014 S.U.V. I chose this shop because the owner ("Johnny") appeared knowledgeable about engines, like how one could get damaged, and how to best fix it. I had my vehicle towed to his shop, late 2023, from a different shop, after getting a quote of around $9k to replace the engine block. As the replacement and repairs were done, the price kept increasing. I borrowed and spent over $10,757 for the replacement of the engine and various components. I got a Cashier's check for $8,500 and was going to pay the rest by card and cash. He insisted I take the Cashier's check back to the bank and pay him in ALL CASH or he would not release my vehicle! That, to me, was a SHAKEDOWN. If he lies and states it didn't happen, I'll PROVE UP! I took the Cashier's check back to the bank and handed him cash. I got the keys to my car and left. After driving it for a couple of minutes, I realized how peculiar it drove. I pulled over, checked the engine and called Johnny. He asked me to bring it back & they'd run a diagnostic. I did and he told me "no codes" were detected. He lied. His manager told me there were codes. **By doing that, he simply confirmed what I had suspected (once repairs began) I couldn't TRUST that street urchin.*** I replaced the catalytic converter, all of the ignition coils and nothing cured the MISFIRE codes I continued to get. I even took it to Ford and they had it for THREE (3) days, unable to detect the issue on the NEW engine I'd paid Johnny over $10k for. They (Ford) suggested I take my car back to his shop, but I didn't trust him/them to treat me fairly and/or to make a good faith effort in locating the root of the issue. Especially because I felt like whatever the issue was, had been intentionally done by them. I recommend anyone considering this shop, look elsewhere. I wouldn't trust taking a Tonka Toy there, let alone your primary vehicle. After he demanded I pay him in cash, threatened to withhold my vehicle and gave me a car with a misfiring engine, he had the GALL to ask me to write him a review. Here you go, boy.

Johnny & his team are the best. I brought my car are in that had some major issues and Johnny/Team…read morewere able to troubleshoot & solve the problems. They are very professional & I would refer this shop to anybody that wants great service & honest prices. Thank you Johnny & his team for giving me hope when I thought my situation was a lost cause. I really appreciate & respect him & his team. Thank you again.

Great customer service and very reasonable price. Much lower price than what the dealer wants.read more

Another Trustworthy Auto Repair Shop…read more I recently started researching some of the best auto repair shops in the South Bay Los Angeles area -- specifically Torrance, Carson, Wilmington, San Pedro, and anywhere within a reasonable distance of Harbor City. Torrance Auto Repair came up in a Reddit discussion recommending some of the better shops in the area, so I decided to give them a try. I brought my car in for an alignment and also asked Jimmy to give me an overall evaluation of the vehicle. From the beginning, he was transparent, helpful, and respectful. After completing the alignment, Jimmy explained what other work my car may need and gave me his recommendations. What I really appreciated was that there was no pressure to spend money right away. He simply let me know what to keep an eye on, encouraged me to stay in touch, and recommended following up when needed. That kind of honesty goes a long way with me. I'm always looking for trustworthy people when it comes to maintaining my car, and Jimmy gave me the confidence that I was getting straightforward advice rather than being pressured into unnecessary repairs. I'll still continue going to Pacific Auto for my tire needs, but I'm happy to have another reliable auto shop for other vehicle services. I'd rather support both businesses based on the specific needs of my car. Transparent service, no pressure, and good communication -- exactly what I want from an auto repair shop.

Came in today complaining of squealing brakes on my E46 BMW M3. I brought my own OEM front and rear…read morebrake pads, just in case. They were cool about using my parts. They also gave me a ride back home. Labor is a normal $110 per hour. It was determined that the problem was the aftermarket Textar pads squeaking in the rear. The recommended procedure for this car is to replace the brake rotors along with the pads. I didn't know that. Now I do. Bummer, but OK. My problem is that the shop decided to also replace the front pads and rotors, which increased the job by $429 plus tax on parts. While I also authorized this work to be done, if needed, these non-squeaking OEM pads still had about 40% life remaining. I would have appreciated a bit more overall stewardship of my maintenance and being involved in the decision to replacing parts that were still good. I'm also bothered by the "oopsies" on both the labor and parts estimates. I was told that they would "make it up to me" on the next job, but I'm just not feeling comfortable enough to go back. While the mechanical skills seem solid, these guys have to overcome some growing pains on the business skills side.

Hector is straight up. Smart and truthful with customers…read more When another shop cough couch Johnny's auto Couldn't figure out the problem(6days) Hector figured it out I'm a hour. Definitely coming back here for any future work. Other place I mentioned is a total scam.