Ive been here many times for work and pleasure and all great experiences!…read more Yesterday, I was here for work and the salon rooms used for our meeting was very nice. The catered food was very good and I enjoyed the veggie enchilada as it was super tasty and for dessert, the margarita tart was so yummy! I loved that they had fire going at night as it was a little chilly yesterday evening. I also discovered a small chapel while waiting for my ride, how lovely! When given the chance, I love coming here and definitely will be back! Great spot to come with friends, for work, or for pleasure! Truly enchanting experience.

The JW has been here for years and some of the polish is going away. The bathroom shows a lot of…read moresigns of wear. The cleaning needs to be improved. The grounds are beautiful. The staff works hard to make the service level great. Not a bad place to lay your head when visiting Scottsdale.

This year's girl's trip was a visit to the Omni. I'd never been to Scottsdale before, let alone…read moreleft the Phoenix airport so I wasn't quite sure what to expect. With it' stunning mountains, palm trees and ritzy houses, Scottsdale is gorgeous. Bonus points for only being about 20 minutes from the airport. The hotel itself is beautiful with a ton of common areas to enjoy the sunset and scenery. It was a little chilly so the number of outdoor fire pits were very much appreciated. I was put in a room in the 17the or 19th building. I got lost a couple of times as it gets quite dark and the property is a bit of a maze. My friends were closer to the entrance. My room was nice but I felt it needed a bit of an update. Unfortunately I didn't receive my member benefits. I think this is a good resort for meeting up with a group or family, though there were plenty of couples while we were there. I didn't pay a ton for our stay which was good because I didn't really consider it a luxury property. A few things to note: the convenience store is only open till 6pm so plan accordingly. They will take you in a golf cart to your room. The pool is heated in the winter. Uber only takes a few minutes to come get you.

My girlfriends and I do an annual Mother's Day resort and spa getaway, rotating between resorts in…read morethe greater Phoenix area. This was our fourth consecutive year, and we were eagerly anticipating this trip with high hopes for the Omni Scottsdale experience. While the property itself was beautiful and the restaurants were excellent, the spa was an enormous disappointment. The setting had all the makings of a luxurious retreat, but the spa experience fell far short of expectations. Both the interior jacuzzi and the rooftop spa pool had a visible ring of grime made up of oils and skin residue. When I ran my finger along the edge, a chunk of sticky buildup came off--it encircled the entire tub. What made this especially concerning was that I was the very first spa guest to use the jacuzzi on a Saturday morning at 9 a.m. This clearly wasn't buildup from a busy day; it appeared to be the result of weeks or even months of inadequate cleaning and maintenance. There is simply no excuse for that level of neglect at a resort and spa of this caliber. I reported the issue immediately. To her credit, the general manager was gracious and responsive, ultimately comping two nights of our stay, which I genuinely appreciated. Unfortunately, the spa manager did not seem to fully grasp how unacceptable and unsanitary the situation was. I was offered 10% off spa services, but after spending more than $600 specifically to enjoy the spa amenities, I found it impossible to relax or enjoy the experience afterward. Overall, it was deeply disappointing and honestly upsetting, especially given how much we look forward to this annual tradition each year.

Lovely rooms and restaurant. Great staff. Love the decor of the rooms. Very clean. Pools are…read moregreat.

I stayed here using the Chase Edit benefit…read more We picked this hotel because they do not charge pet fees and the valet parking is included in the resort fee (self parking is free). Service: Everyone was very nice and accommodating. Everyone loved my dog. Room: It's decent, nice but wasn't as luxurious as other properties in the same level. It is a bit weird to have the shower in the middle of the room and an open concept bathroom separated by a curtain. The bed is comfy and place was quiet. Even so the Edit said upgrade possible if available, we did not get an upgrade :(. Boo. Food: Hearth 61 had pretty good food and the Edit gives $90 a day for 2 for breakfast. That is a very generous amount. They serve the food until 2pm (more like brunch) so you can technically can get two meals out of the credit. Credit doesn't all have to be one transaction. Dog amenities: They give you a dog package with a bed, bowl, poo bags, pee pad, and treats. There isn't a designated relief area but there are multiple areas around you can take your dog. There is no grass or turf and it's all rocks. The bad: The room has no fridge and if you want a fridge you have to pay $25 (freezer is $40). We needed one so we decided to use part of our Edit $100 credit to get one. Kinda annoying for a resort room to not have a fridge and if not, why isn't the fridge fee included in the resort fee? Late checkout is at 2pm. When you check out, make sure you ask for an itemized bill. For some reason, the computer took the charges from the $100 credit first and did not apply it to the breakfast credit so we ended up owing $100. However a quick mention to the front desk and they were able to take care of that for us. ALSO, not a hotel thing but I must mention, Paradise Valley has speeding and red lights cameras on Lincoln. They are enforced for BOTH and the speed limit is 40mph. Do not go over or you will get flashed -_-

This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

Took my wife and her girl friends to Andaz for spa/pool/lunch day last week. While they were…read moregetting pampered, I worked out in the very well-equipped gym on property. Had a wonderful wet sauna afterwards and met the girls at the pool for drinks and lunch. Everyone I encountered were wonderful, thoughtful, cared about my experience and the facility was 5 stars in every way. Can not rate it high enough.

Beautiful hotel that we've stayed at a few times while coming out for spring training. It really…read morehas everything you need for a relaxing day by the pool, and it's conveniently located for driving to games, heading into town for restaurants, or exploring downtown Palm Springs. The amenities are great. The gym is well equipped, there are tennis courts, and the pools are beautiful with a nice balance between adult and family-friendly areas. The restaurants are solid as well, which makes it easy to stay on property and unwind. Overall, a really great experience. We would definitely come back again for our next spring training trip.

chose The Phoenician for my birthday getaway over Memorial Day weekend because it is marketed as a…read moreluxury resort. I invited four girlfriends to join me, and each of them booked their own rooms. Unfortunately, after spending four days at the property, I can confidently say this was one of the most disappointing luxury hotel experiences I've ever had. The problems started at check-in. The front desk associate barely engaged with me, offered no overview of the property, amenities, or resort experience, and didn't ask whether it was my first visit. When I mentioned I was celebrating my birthday, there wasn't even a simple "Happy Birthday." I was handed a key and what turned out to be a property map, with no explanation whatsoever. My next stop was the concierge desk to inquire about pool cabanas. I was simply told they were sold out. No alternatives were offered, no waitlist was mentioned, and no effort was made to assist. Instead, I was told to look at an outside website myself. At a luxury resort, isn't the concierge's role to help guests find solutions and make arrangements? When I later asked if the resort did anything special for birthday guests, the concierge emailed me a list of items I could purchase. That response perfectly summarized the level of hospitality we experienced. The room itself was another disappointment. It felt outdated and in need of renovation, hardly what one would expect from a luxury property. Ironically, when I later visited the pool and asked an attendant about cabanas, she immediately offered to place me on a waitlist in case of cancellations--an option the concierge never bothered to mention. The following morning, I spoke with a manager, Alley, about my experience. She apologized and offered a $100 food and beverage credit, which I appreciated. However, when I returned to my room, I discovered something far more concerning: one of the pillows had visible mold on it. Since I don't sleep with pillows, I hadn't noticed it the first night. As I looked closer, I found stains on the bedding, pillows, lampshade, and even areas of the room that clearly had not been properly cleaned. Housekeeping came and changed the sheets and pillowcases, but shockingly left behind the actual moldy pillow. At that point, this had moved far beyond a service issue and into a cleanliness and health concern. I reported everything again to management. The additional response was a $50 credit. At this point, the property had failed in virtually every area that defines a luxury hotel: guest service, concierge support, cleanliness, attention to detail, and problem resolution. My friends who booked rooms experienced similar frustrations with both customer service and housekeeping. We ultimately spent much of our time dining at restaurants off property and even rented a cabana at another resort because our experience at The Phoenician was so disappointing. For a stay that cost me over $2,000, offering a total of $150 in credits felt completely out of touch with the severity of the issues. The amount wasn't the problem, it was the lack of accountability and genuine concern. I rarely leave negative reviews, but travelers should know that this property did not deliver anything close to the luxury experience it advertises. Between the poor service, moldy pillow, cleanliness concerns, and overall lack of hospitality, I cannot recommend The Phoenician. I will also be filing a complaint through Marriott Bonvoy regarding my experience. Luxury hotels are defined by service, attention to detail, and how they handle problems when they arise. Unfortunately, The Phoenician failed on all three.

The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

Have you ever dreamed of staying in the hotel room in the middle of a wedding?! If you are…read morescreaming yes, request a casita room. We had to close our shades as the wedding can see directly into our room and the music is LOUD (Chris Brown is blasting as I type and bass, mercy is it bumping.) It was kinda creepy. We could see and hear the entire ceremony. In my reservation I requested a quiet room, and I have quiet room in my Hyatt profile. I don't think that much forethought is put into guest placement. Yes, we are paying pennies compared to this wedding BUT they are not fostering relationships with Hyatt members. (I did mention this to reception and they offered bonus points. Great BUT this is an awful last night.) The room: King Casita is an excellent size! We have a king bed and a rollaway bed and we still have space! The bathroom space is large too! I don't care for a stocked fridge and snacks. It's useless nowadays. We had to ask for a fridge to be brought in. The room is very clean, however there were a few moths flying around the room, which was odd. Pool: the pool is wonderful! We are here on spring break (a very popular travel week) and always found spots at the pool. The servers are the pool are awesome 5/5 stars! Attentive and professional. The food at the pool was great (the burger was the restaurant burger and the whipped ricotta and fruit was yummy). The location is great! We did rent a car but never had to drive far! The valet team is speedy but it's an odd service as the parking spaces are super close. (I was ready to give this place 4 stars but this last night is a stinky way to end the trip.)

Staying at the Scottsdale Plaza Resort has been such a warm and positive experience, entirely…read morethanks to the amazing staff. Desiree and her manager, Stacy, are superstars. Stacy welcomed us with a drink and a smile that instantly made us feel at home. They were incredibly helpful with my logistics--managing to keep us in the same upgraded room despite my separate nightly reservations. They responded to every request with positivity and grace. Even with the current construction, the service filled in all the gaps. From the front desk to the barista who served us delicious lattes with a smile, everyone made us feel special. We can't wait to come back.

My boyfriend and I loved visiting this resort! It is a beautiful resort with amazing rooms. We made…read morea point to go have a staycation every few months here, often staying 2 or more nights. We were looking forward to the upgraded renovations, until the cost of a room more than doubled when the renovations were complete! We were so disappointed and upset over this! This was one place we could go and enjoy Scottsdale for an affordable rate. That is the only reason I am giving this only three stars--the insane rate increase will keep us from visiting again.

This is just for the tesortpass cabana rental - I didn't stay at the hotel but it does look…read morebeautiful. Resort pass was hella worth it. Phoenix is hot AF! Having a cool oasis is perfect. Alexa was our server and she killed it. So friendly, so quick with service, great recommendations. Bathrooms and amenities were clean. Good was surprisingly good at the pool. Service was amazing. If you're looking for somewhere to beat the Phoenix heat, this is the place.

The Scott is a very airy hotel. Its cabana vibes are very welcoming when you walk in. I stayed at…read morethe Scott for a retreat, which bought out the hotel for this event. This was a very beautiful hotel, but some areas need improvement. Walking in, you're greeted by staff, bellhops, and staff at the front desk. You can receive assistance to your hotel rooms with your bags, and it's helpful if you're on the 2nd floor since there aren't any elevators. You walk through a beautiful scene of outdoor booths, bonfires, and a pool oasis with palm trees. It's truly a beautiful scene morning, noon, and night. The rooms are also very pretty. We had two queens in a spacious room. While there isn't a dresser, there is a long table that doubles as an office desk. There is shelving in the closet, but that's not the worst condition. There was also a Nespresso coffee bar in our room. We didn't receive any complimentary bottles of water, so I wasn't sure what they expected us to use. I certainly wasn't going to pay for the glass bottles of water, as they charged quite a bit of money. We also found that we weren't always getting our Nespresso pods refilled, and if they did, it was with decaf coffee only. Weird because why would anyone only drink decaf? We had to constantly call to get our coffee station refilled as we prepped for the day. The rooms have a balcony with French doors. Ours was facing the street, but there's a wall separating the resort from the street, which added a nice bit of privacy. Unfortunatly I had to always keep the doors to the patio open when it was 40-50 F degrees because my room was always humid! I would like to preface that I went to The Scott Resort for a BOOK RETREAT. I ended up with some warped books, which I had to work on flattening when I got home. Sometimes I felt the carpets were moist due to the amount of humidity. I wasn't sure if the humidifier was on high, but it wasn't humid outside. The conference rooms were very spacious and nice. The hotel is clean, and the staff is very friendly. I do think they charge a very high amount for food in the room service and the hotel bar. My friend paid $30 for a martini. The Scott was lovely to stay in, although there were some issues. Because of the humidity issue, I wouldn't recommend it to anyone unless that problem is solved.

I haven't been here in years so a few things have changed but 1 constant is you'll have a good…read moretime! Came for a concert "Sister Sledge " I danced all night and sang my heart out. Truly a nice venue intimate crowd. Post the concert I did walk the casino saw a live band by the bar and stopped for a drink. I do wish they had more seating options or abother bar area not for gambling. Overall nice hotel, nicely located right off the free way and plenty of parking.

Google "talking stick slots tight" and you'll see hundreds of posts from people in total disbelief…read more Ever since Covid it's become obvious. If you do go, don't play blackjack with the auto shuffler. Shady. I'd recommend just going to Vegas for non rigged games.