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    Sanctuary Camelback Mountain

    4.2 (455 reviews)
    Open Open 24 hours

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    Aggressive birds was told I was "in their home"... nothing done to deter them

    More like "Bird Sanctuary"... :( .. Spa service great, nice gym, but when I went to the pool I had to find a staff member to help me raise a heavy umbrella, then was told I would be brought a menu, waited 15 minutes got up to get one myself, waited another 15 minutes and got up to order myself, (while watching them help everyone in the row in front of me not acknowledging me), fought off aggressive birds by the pool vying for the food I ordered and when I mentioned the birds to a staff member I was told "we are in their home...they're little menaces they are like children and I have a son" to which I replied "I'm sure your son is fine but I don't want anything menascing me at a resort spa day". Was then told that the computers are being reset and could not complete the transaction and they would find me and bring the card later. It shouldn't matter if you are a hotel guest or a Resort Pass guest... This showed me 1. Don't return here with Resort Pass 2. Don't book a staycation here and 3. Sadly, discourage others from going...

    Breakfast sandwich and potatoes
    Amy H.

    GORGEOUS views, amazing spa & fabulous amenities! We had such a great time staying here at the Sanctuary. Scheduled for massages, incredible ambiance, massage therapist were amazing. We had breakfast at the restaurant at the resort and swim and used the wonderful amenities. You will be planning your next trip upon your departure from the Sanctuary!

    We will never go back to this place ever. If I could give them a zero, I would. Valet RUNS THIS PLACE and if you try to park here, they'll make you park down at the bottom of the hill and walk back up in the heat. Make sure you're not "rude" or they'll throw you off the property!!!!! "Manager" says they were "at capacity". Really? the parking lot was not even half full? Hey Sanctuary, not everyone likes their car beat up and riffled through by valet who here literally park cars 50 feet away! Mother-in-law's 90th birthday RUINED! "Manager" couldn't give it a rest and went for vengeance forcing me to get up from an ongoing meal at a table of ten to throw me out over PARKING even after I asked to just get a valet ticket (they refused), moved my car to the lower parking lot, walked back up the hill, ordered food, and was drinking my coffee! I've never been treated so badly at any establishment. Manager was well aware there was a multi-generational family gathering and a birthday, with balloons and all. "Manager" refused to stop and even decided to come out and harass me sitting in my car ON THE STREET!!! Whoever is writing responses to reviews is misinformed as there was NO "profanity"-based decision to remove a customer, only a discussion the "manager" solely decided and repeatedly claimed was "rude"! Third picture, yeah, that's the "manager" standing in the middle of the street continuing to harass me in my car parked ACROSS THE STREET waiting for my family!!

    Beautiful view from Elements restaurant
    Dana H.

    My husband and I LOVED our stay at Sanctuary! From the moment we arrived the customer service was impeccable! All of the staff is extremely friendly and accommodating. The only reason I'm giving Sanctuary 4 stars is because of the safety concerns I had. Since all of the beautiful aspects of Sanctuary can be seen online, I chose to post photos of the concerns I had with our room. Paying the amount we paid for 2 nights I would've expected to have more privacy than we did. The outdoor bathtub of room 221 (because I can't speak for other rooms) was easily accessible to those staying next to us or anyone else who may have chosen to walk through. Because of this I wasn't able to fully enjoy it. There also wasn't a privacy curtain by our front door for us to close therefore we had to be sure not to "freely" walk around our room because at night anyone walking by can see into the entire living room. There was a pretty big gap under our door for bugs, small snakes, or even a small camera could slide under. This was unsettling for me. The last thing that I would address is the wiring of the lights. All of the lights were seemed to be on a dimmer and would flicker if they were turned too low without being turned off. It's not a major concern but again, for the amount of money that's being paid, small things such as I've mentioned can really alter one's experience. Fortunately, nothing happened and our safety was never jeopardized. We would stay here again because the customer service of the staff was OUTSTANDING but we would want to try a different room with the tub indoors instead to see if my safety concerns is an isolated issue for room 221. Overall it was a great stay!

    Grounds
    Kirsten C.

    Thank you for your care and consideration--especially how there are no smells, like detergents or perfumes. Hallelujah! What a beautiful resort and lovely stay. Your staff are all so sweet and supportive. Next time we'll stay longer!

    Beautiful day at the infinity pool
    Susan E.

    Great infinity pool Pool side food service Clean and well stocked restrooms. Parking easy

    lobster & caviar omelet *sooo flavorful

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    Page 2 of 12

    Ask the Community - Sanctuary Camelback Mountain

    Is this kid friendly/ appropriate for a 2 year old? We don't want to be the parents that bring a rambunctious 2 year old where he's not welcome 😅

    The Sanctuary is a Resort to come with your spouse to unwind and vacation. Half of the experience will be using their Spa, Pool, and Restaurants which are more "adult friendly". Try to get the in-laws or a babysitter to watch your 2yr old. It's… Read more

    Do any of your rooms have 2 king beds?

    If you get a two bedroom suite

    Don’t See Your Question? Ask Away!

    Review Highlights - Sanctuary Camelback Mountain

    Love the Jade bar, Elements restaurant is amazing, food, service, creativity of menu, a definite recommendation.

    Mentioned in 41 reviews

    Read more highlights

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    House Rules - Garden Party

    House Rules

    (68 reviews)

    $$

    First time at House Rules, located in Old Town Scottsdale, and I can't believe it's been around for…read morethe last two years! It feels brand new and the staff is super kind and friendly. - Super cute venue and I love the decor and the AI generated duck photos on the walls, LOL! - Expected board games with the name, but was pleasantly surprised to find miniature versions of bowling, axe throwing and curling! - This spot is perfect for company get-together's, which is what I was there for, birthday parties or just a low-key hang out with friends. Highly recommend checking out House Rules, especially with our summers being so hot. This is a great indoor activity. My birthday is coming up in August and even thinking of throwing a small birthday thing here with friends/family!

    We were exploring Old Town Scottsdale last February when we came across this spot. We were already…read moredeep within the 2026 olympics, so, we thought it might be neat to try curling. Now I realize that the 2026 was a Summer Olympics and Curling is part of the Winter Olympics, but we didn't care Upon entry to go to the host stand and tell them what you're looking to do (activities vs bar/waiting). The space is relatively open and you can immediately see the fully stocked bar, the bowling area, the back axe throwing lanes, and the enclosed curling lanes. We opted for a package that got us unlimited games (any) for an hour. We started with curling and we didn't need any special clothes or shoes. We were lead to a lane and it's set up like shuffleboard (you can stand on either side and there's two separate color stones). There's ice where you glide your stones and you stand on rubber for traction. You can glide by hand or use a piece of equipment that is essentially a stick to help push and guide your stone. There's an attendant on duty to help any stones that are stuck or that don't make it down the lane The experience was awesome. We've always wanted to try curling, but it's difficult to find somewhere that is set up to let you do that. We were amazed that we finally tried it in a desert of all places. There are no brushes like in typical curling, but you still get a sense of the Olympic activity. The bowling was fun too, but it's a smaller version like you might see in some novelty bars. Axe throwing was that of typical ax throwing. You had a couple different sizes of axes, there's lanes and you throw at a wooden target. They had computers to input your name and keep track of points. It was sometimes difficult to stick the wooden target, but it was fun We didn't try the food or drink, but everything looked good. The staff were very helpful. It was a weekend, and it wasn't overly crowded which was nice. Overall it was a fun experience Some tips: If your stones seem to be getting stuck down the lane, ask the attendant to move you to another lane. That's what we did and it made all the difference Explore the rest of bustling Old Town Scottsdale. There's literally something for everyone, and definitely check out the Frybread Lounge for some great Native American fusion cuisine Chee

    Tea Time - Tea varieties

    Tea Time

    (128 reviews)

    $$

    The ambiance is so sweet, so relaxing, very comfortable. I love the garden party they set up! The…read moredetail and thought put into it was very precious. I choose the peach tea globe. Everything else was a reserved special menu and very tasty. Just the right amount of light food that was very well balanced together. The price was very good, the service matches! I really have nothing but nice things to say and will definitely make a reservation everytime they have special events like this (the garden party) - I will definitely be a regular any chance i get

    I was strolling through Old Town Scottsdale and was looking for a spot for a refreshing drink, and…read morestumbled across Tea Time. This is such a cute spot, perfect for a meetup or tea party. The walls were filled with different tea selections, tea accessories, and art; it was a tea lover's dream! The staff there were patient as I looked through all their different tea varieties and offered suggestions as they recognized that their vast array of teas could be overwhelming to sift through. I ordered their iced Berry Rhubarb tea, and it was delicious. I even picked up a few packets of prepackaged tea from the sale rack to take home with me. Where this shop excels is in offering so many different options. I will say if you wish to take some loose-leaf tea home, the prices are on the higher side, so be prepared. They do have minimum requirements of how much you need to purchase, which ultimately made me get some off the sale rack vs. buying fresh tea of varieties I really wanted to take home. If I find myself in the area again, I would swing by again for a cold bevy.

    The Showcase Room

    The Showcase Room

    (20 reviews)

    Here at The Showcase Room, you ARE the exhibit…read more Second time popping into this event venue in eight years. I recently popped in for a work function and it was a great time. It's a clean and spacious venue and Culinary Dropout catered the food here both times I have been here. And if you know Culinary Dropout, you know you're in for some truly tasty bites. Soft pretzels and provolone fondue? Need I say more? If you're looking for a modern venue spot to hold all your birthdays; anniversaries; wedding(s), I'm not here to judge lol; work functions; baby showers; et cetera, look no further. The Showcase Room is where it's at!

    As far as event spaces go it doesn't get much better. The Showcase Room was elegant, large, and had…read morereally spectacular food and drink for this kind of venue. I came here for a really large work party and the best way to describe the ambiance was a nice wedding reception without a wedding. We had beautifully decorated tables with assigned seats, fun music, a bar, and photo ops. The drinks were good - in my opinion they were pretty standard event cocktails. Definitely tasty, but not craft cocktail level drinks. When it came time to eat and we all went through the buffet, I had pretty low expectations since it is a buffet to feed over 100 people. I have to say though, the food was really and truly wonderful. Best event food I've had hands down. Overall if you're looking for a fun place for your next large party this is a great option. I'd be happy to have a reason to go back!

    Postino B-Side

    Postino B-Side

    (13 reviews)

    Postino has been a favorite restaurant for my wife and me for so long! From happy hours, brunches,…read morelate night snacks, and even our first date, we have been to every Position location in the Greater Phoenix area. The taste of food is great, the locations are convenient, and there are some great deals and promotions. We went this weekend to Postino Arcadia for a date night, and like usual, we were quite impressed! We made a reservation in advance on their website, and we were able to sit down without any wait. The host and serving staff were all very helpful and considerate. Being 6:30 PM on a Friday evening, we didn't know if we should expect it to be very busy or quite empty (as it was summertime). It turned out to be moderately busy, and we found a self-parking spot right away in the parking lot. There were more open spots when we arrived than when we left. There are valet options in addition to the self-parking though (but we didn't need them). We met one of the servers and asked for recommendations as we were craving a bruschetta board (four toasts each cut into four pieces) along with a grilled cheese with tomato soup. We knew three of the four bruschetta options we were going to choose but struggled choosing the last one, so the server offered to bring us the one we don't choose to try. We also didn't want bacon on the grilled cheese and asked about a meat substitute. While there was a charge for any additional substitute, we just decided we didn't need the meat in the first place with the bruschetta coming, too. The food was all delicious as usual and arrived rather quickly. We don't know how this location's food and service could be any better! We have signed up for the ePosse and have enjoyed receiving birthday promotions including a free dessert as well as something special for our Postino anniversary. Or instead of Postino, it can be used at other Upward Projects restaurants including Windsor, Federal Pizza, or Joyride Taco. Happy hours are also great daily until 5 PM with $6 wine by the glass or pitchers of beer. On Monday and Tuesday evenings after 8 PM, you can order a full bottle of wine and a bruschetta board for only $25. We love Postino and will be back!!

    Wine was great and bottles weren't too bad during happy hour, but the food was not my style. The…read morebruschetta can be very good though.

    Sanctuary Camelback Mountain - venues - Updated July 2026

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