i Have been European wax customer for years but will never use this location again. Last month…read morewhen I arrived for my appointmen, me and another lady had to wait outside while they had meeting/lunch as when they finally opened door they were eating. Then inside I still waited for waxer. This month I arrive 5 min late, had to wait few more minutes for same waxer then she proceeded to tell me she wouldn't be able to do all my services as I was late. Then while I waited to cancel and get out of there I had to wait again while manager was on phone telling customer she was sorry and hoped she found another location but don't go to Mayfair' as she can't say name but don't go there. This location is very unprofessional plus I had driven 25 minutes each way. Never had this happen at any other European Wax location.

I made my appointment a month in advance with my regular clinician. I arrived 5min early to my…read moreappointment. At check in I was informed that another person came in a few minutes before me and was given my appointment. I was surprised to find out that this is not the first time this has occurred rather it happens periodically. The manger was very dismissive and even yelled at me.

Have been seeing Stanley.Tried many others but for me..he's the best.Listens to what I want and…read moredoes it perfectly every time Can't say enough about his skills and treatmeny

I gave 1 star because I couldn't give 0. I came out with fried hair...I don't know what the…read more"stylist" used but it took months before my hair felt nourished. I only asked for a root touch up - medium brown - nothing drastic. My hair was so dry, like it was washed in Tide and colored with the cheapest solution available...shoe polish? My hair looked like a bad taxidermy job. Never again!I had to have it color corrected elsewhere and babied for months before it looked like real hair. Very bad experience.

I just came here for my eyebrow wax, and I was really impressed with the speed and quality of the…read moreservice services. I like that the facility was clean and it was easy to check in. You got to lay down on a table while your eyebrows were being waxed. I never had such a painless eyebrow wax before. When she first started, I literally didn't even realize she was actually waxing my eyebrows. The price is comparable to other places in the area and you get 20% off for your first visit. They do all types of other waxing services too. I did not feel like I was being pressured into completing other services, but I was made aware of what other services are available. I really enjoyed my clinician Erica. I will come back here next time I need any waxing services in Wilmington!

I am so picky about my brows. Brianna is my go to cerologist in Wilmington. She does a fantastic…read morejob! Just what I want!!!

I had a gift certificate which led me to discover this wonderful salon. Daniel took care of me and…read moregave me a beautiful cut and style. He is delightful and animated. I had a terrific time and my hair looks amazing!!! Daniel is an artist! My neighbor was so impressed she is going to make an appointment. 5s

Courtney Tipton came out at last minute to do my hair for my wedding Sunday (10/12/14). The pricing…read morewas reasonable considering most places were asking for $180 for travel + undo. Courtney was super sweet, thoughtful, and did an AMAZING job on my hair. I have those weird little frizzy baby hairs and I was planning to do my hair myself for my oceanfront wedding but after realizing last minute that those things were untamable I decided to find someone. My sister-in-law in Wilmington suggested Courtney. Man, my hair looked just like the photo I sent Courtney and also stayed in place PERFECTLY until the next morning when I got a shower. Absolutely adored her and her work!

I've come here about four times now to get my eyebrows waxed. I just moved to the area and I'm very…read moreparticular about how my eyebrows look--they shape your entire face! Rachel literally never disappoints. She's so pleasant to talk to and I always look forward to talking to her during our appointments. She really knows what she's doing and you will not regret booking with her. I always feel like my brows look my best once I come in for my appointment! So happy I found this place! Edit: I came here for my first facial ever tonight! If you are experiencing any kind of issues with your skin or want to learn from someone extremely educated in the subject, go and see Jennifer! She was so sweet and I loved speaking with her! She really knows her stuff and she will leave you with the most beautiful, glowing skin you've ever had! I will definitely be back in the future for more facials, and I don't think I'd trust anyone else!

Love this place!!! It's gorgeous, clean and they are highly skilled. They do laser hair removal,…read morewaxing, facials and the list goes on. I see Rachel for my waxing needs!!! Been other places and they start great and goes down hill. She is quick... cause let's be real this shit hurts... she's complete... cause you want to limit the pain and a master at ensuring your designed appropriately to ensure you're beach ready. They are great with COVID protocols to ensure your safety by only allowing customers. You need to wait outside and they take you directly to your room, checkout is a breeze with a mobile link sent to your phone for contactless pay. It's a little challenging to get an appointment cause they're that good but plan ahead and know it's worth the wait and once you do, book multiple appointments in advance.

I tried sugaring for the first time with Kimberly and would never go back to regular wax. She made…read morethe experience easygoing. I like her approach and knowledge with the organic products she uses.

I have been waxing my back with Kimberly for years. Last month she suggested that instead of…read morewaxing, I should try sugaring to remove hair so I said ok, let's try. OMG!! Sugaring is such a better experience. Less painful. Smooth skin from day it was done through to three weeks later when she recommended I repeat it. Everything looks great so much longer, AND, it is a natural process with no waste!!! Just plain old sugar. If you get anything waxed periodically, you will be very positively surprised by Sugaring with Kimberly Brumsey. TRY IT!!!!

It is always clean, the staff professional and always a welcoming vibe. Highly recommendread more

From the owner: Arm waxing, Bikini waxing, Chest waxing, Eyebrow waxing, Full face waxing, Lip waxing, Men's…read morewaxing, Stomach waxing, Women's waxing, Back waxing, Brazilian waxing, Chin waxing, Full body waxing, Leg waxing, Lower back waxing, Nose hair waxing, Underarm waxing

First time here. First time sugaring. Staff was great…read more Experience was great. I said experience, meaning Anisssa got me through it! Its been awhile for anything like this. It's definitely different. They go against the hair when applying and if you have long hair, that can hurt. The rip though is the same as any rip off. Anissa took her time, made me comfortable and made sure I like what I got. I think maintenance will be easier and I will be foing back

Ari was amazing! Came in for a Brazilian sugaring at almost 39 weeks pregnant and she was so…read morepatient with me. Talked to me to keep me distracted but was understanding when I couldn't hold a convo as I focused on breathing. Will definitely be back and ask for her!

Being new to the Wilmington area and someone who values self care, I was excited about Wilmington…read moreHemp Spa. Unfortunately, I didn't get to experience their services. Due to an error on my end, I thought my appt was an hour later than it actually was, and missed my scheduled time. The moment I realized (about 20 min into the appt time), I called the spa. They offered to reschedule me but also told me I'd have to pay my full appt cost ($85) as a no-show fee either way. I completely understand a business needing to charge a no-show fee. Employees' time is valuable and employees shouldn't suffer for my mistake. However given that I was wanting to reschedule/pay again, and that it was an honest mistake, I asked if there was ANYTHING they could do to help me financially on the no-show fee, to allow their employee to still be paid but to maybe cut me a bit of a break on the no-show fee. $85 is a lot of money, especially to pay it twice to get 1 service. Unfortunately they were completely unwilling to do so. Clearly based on the glowing reviews, the spa is great. But the no-show policy seems to me particularly extreme and rigid based on what other spas charge for no-shows. Again, the missed appointment was my mistake, 100%. But I also know as a business owner myself that there is always a little wiggle room, and I wish they had been more flexible for someone who could have been a regular client.

So I have to say I'm a girlie girl, I love being pampered and when asked what I wanted for my…read morebirthday I knew exactly what to tell my sister....a Treatment by Taylor. I, to be fair, had been social media stalking her pages and knew it was a place I needed to check out. Fast forward to my birthday last week and the rainy day we had for us here in Wilmington where I met Taylor and became entranced in the most blissful experience ever. Taylor welcomed me into her space with such a gracious and caring presence that I couldn't wait to walk out of there feeling like a new me. She explained every part of the experience and what I should expect, turned on some music and let me get comfortable. Y'all I can't begin to explain the bliss I experienced. I felt like she took 10 years off of me and at the end of everything I just wanted to stay snuggled under that blanket while the storm literally raged outside. If you have the chance to give yourself the gift of this amazing experience please do so, you'll thank yourself.

Julia was wonderful! For an experience that can be often…read moretimes awkward, it did not feel that way because of her. She was fast, professional, friendly, and gave me good insights and recommendations about my hair. I will be back because of her. Very clean and pretty place too.

Norelle is a warm hug personified! She made me feel SO comfortable for my first ever body wax and…read morethe results are incredible! I can't wait to book my next appointment!