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    Sanctuary Hair Studio

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

    By appointment only

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    3 months ago

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    1 year ago

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    Ask the Community - Sanctuary Hair Studio

    Society West Salon

    Society West Salon

    4.4(41 reviews)
    0.6 mi

    I can handle a canceled appointment. I can handle policies. What I cannot understand is why a…read moresimple scheduling issue turned into a personal attack. At no point was I trying to take advantage of anyone, and at no point did I ask to for a discount. No one deserves to have their personal circumstances used against them. What should have been a professional conversation quickly became something that felt judgmental, accusatory, and unnecessarily personal. The most disappointing part wasn't losing her as a stylist tbh. It was being made to feel like I was a problem for circumstances that were already difficult for me. Instead of professionalism, I was met with comments that felt targeted and designed to make me feel small. Businesses are entitled to their policies. What they are not entitled to do is shame customers, make assumptions about them, or turn a business matter into a personal one. I reached out because I wanted to feel beautiful. I left the interaction feeling humiliated. Here is my attempt to cancel and the policy. ****update- I spoke with owners and management and their quickness to resolve my problem and prevent this from occurring again to anyone was so relieving and refreshing. After a 48 hour wait. I was informed that they would be speaking with the stylist, and overall taking my concerns seriously. No point did I feel like the stylist was a true representation of society West and their core values especially after speaking with management. They did amazing and my experience was a rare one im seeing now. I'm leaving this up so that if any clients or future clients have any issues they don't hesitate to reach out to management at Societywestsalon@gmail.com. They will hear you out and assist you with any concerns or problems, they really do care and I witnessed how much today. Thank you society west.

    The salon was fun to be in. My hair done by Jenna was exactly the color I wanted. The cut she…read morehelped me get a better one than I picked out. I couldn't an appointment on the website so I called and they worked it in. She is very nice and personable. I will definitely go back.

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    Society West Salon - Jazmine!

    Jazmine!

    Society West Salon
    Society West Salon - You can tell which is which

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    You can tell which is which

    Fantastic Sam's

    Fantastic Sam's

    3.1(46 reviews)
    1.0 mi
    $

    I'm kind of unhappy with some of the unprofessional actions of one of the staff here. I had been…read morehere a few times for a regular men's short hair cut. The haircut offerings say a shampoo and cut. I don't need a shampoo, so would appreciate a more affordable cut. So, I don't want to shame anyone, so I will simply say the lady that seems in charge did several things that just didn't seem right. First, I had a free haircut card that is stamped with every haircut. There was another stylist's name on it, so she rolled them over to another card with her name on it. Okay, fine. The next time I scheduled, I requested her. Upon arrival, I found that she was getting her hair cut by another stylist during my scheduled time. How rude! I was then assigned a brand new stylist who at least could have used some direction from my scheduled stylist that was getting her hair cut. I was not happy with being stood up for a scheduled appointment. Last, your POS machines default to a minimum of a 30% tip. That is kind of surprising if your not expecting it. In the end, it's a $40.00 visit for a simple men's haircut. I tried Fantastic Sam's because they were convenient, but there are some things that are more important. You will not see me again.

    I'm so disappointed and angry. NEVER coming here again. I came on a Thursday and the lady who took…read moreme asked me if I wanted any layers, I kindly told her no that I wanted it cut straight across. When I got home and my hair was dry, I noticed my hair was uneven in the front; so I called and scheduled an appointment the next day and this kind lady took her time with my hair to try and fix it, she told me she didn't want to cut anymore on one side because I would have to go even shorter. So I said ok and we finished up and I took a look in a mirror and it looked fine. Until later that day, I looked in the mirror at home and noticed it was EVEN MORE MESSED UP. $30 for a haircut that was all messed up; TWICE.

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    Fantastic Sam's
    Fantastic Sam's
    Fantastic Sam's

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    Sanctuary Hair Studio - hair - Updated July 2026

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