I had a great experience at the Purple Chair. My stylist, Ashley, understood exactly what I wanted,…read morea trim and shape up for my outgrown bob. I'm a snowbird, and was looking for a good place to go for my winter cuts. It was my first time there. I will be back for other cuts with her. She was very friendly and competent.

Grossly overpriced, services provided don't command prices, especially when you are being shuffled…read morebetween 2-3 clients and an assistant is applying color. The menu of service depict ALL color services are wrapped into hefty price tag and then you get slammed at cash register when you leave and given some poor excuse about the service. Receptionist then tacks on credit card fees at 4%. when you call to ask they wont answer phone and act like oh well. needless to say the work is sub par. Hello Melissa Your facts are incorrect . I have attached the invoice and no where is anything broken down . Furthermore you offered no remedy just a bunch of word salad trying to justify your pricing when the website is crystal clear on what is included in your package . So please don't try and make it sound as if you are a caring owner .. cause that is far from the truth . You grossly overcharge and the proper remedy would have been to honor the blonding session package at the price on the website and returned the additional amount of money that you charged. To charge your client 4% cc charge is outrageous . That is a cost that is on a business owner not to pass along to you clients just another way for you to be piggish . Regards

My services with Vicky twice now have been great results!!! The spot is cute and it right between…read morewhat must be two dueling coffee shops. Very convenient and great parking and super clean spot with a very friendly and home town feel!!!

Penny is the BEST!!!! She came highly recommended and she didn't disappoint. She helped me decide…read moreon a style and I it!!

I went and got a haircut with Cora yesterday and she did such a great job! It was my first time in…read moreand I was able to get a same day appointment which was amazing. When I asked for pricing over the phone they were super straight forward and told me what it would most likely be, and it was exactly what they quoted when I paid which I majorly appreciated! Cora was super nice and professional and my hair looked so pretty at the end so I'll definitely be going back!

Crooks!!! Take a look at your receipt!!!…read moreIf you purchase products they add the percentage of your tip on top of the products you purchase. For example: I purchased hair care products they added 25% to the cost of my products. I'm very upset & called to speak to the manager. The gal said she's not available!!! Guess what? I never heard back!!! Being a business owner I know that honesty is your reputation. These folks are NOT honest or ethical.

Kiya is amazing. She gives the best shampoo scalp massage. She was very kind with my little ones…read more I've liked every cut she has given me. Her color work is perfect. All around, she is a great stylist!

I can't go based on any work because he did nothing…read more I went in for a consultation, it was such a weird vibe. It was quiet (no music) and no customers. Three employees were sitting down chatting away while I waited for my appt. I went because i wanted to cut my hair into a long bob but my consultation specialist looked at my hair and said my hair was fried. There was nothing he could do, I was so confused. I said, I'm not here to dye my hair. I'm here for a haircut. He said, I know. You need keratin and once your hair gets healthy I could try. Out of curiosity I asked, if I get my hair back to "healthy " again. I asked who he would recommend and he said nobody here. I was shocked and to be honest, I was so over the consultation that I awkwardly laughed and promised him I'd be back. He could honestly care less. I wasn't too irritated because it smelled like hard boiled eggs or broccoli in there. Not to mention, The older woman at the front desk was hella grumpy as well. I figured, if I'm going to spend $3-400 somewhere... I'd rather not spend it there thank you Looking at there reviews.. maybe they just don't serve latinas. Idk. ‍

I can handle a canceled appointment. I can handle policies. What I cannot understand is why a…read moresimple scheduling issue turned into a personal attack. At no point was I trying to take advantage of anyone, and at no point did I ask to for a discount. No one deserves to have their personal circumstances used against them. What should have been a professional conversation quickly became something that felt judgmental, accusatory, and unnecessarily personal. The most disappointing part wasn't losing her as a stylist tbh. It was being made to feel like I was a problem for circumstances that were already difficult for me. Instead of professionalism, I was met with comments that felt targeted and designed to make me feel small. Businesses are entitled to their policies. What they are not entitled to do is shame customers, make assumptions about them, or turn a business matter into a personal one. I reached out because I wanted to feel beautiful. I left the interaction feeling humiliated. Here is my attempt to cancel and the policy. ****update- I spoke with owners and management and their quickness to resolve my problem and prevent this from occurring again to anyone was so relieving and refreshing. After a 48 hour wait. I was informed that they would be speaking with the stylist, and overall taking my concerns seriously. No point did I feel like the stylist was a true representation of society West and their core values especially after speaking with management. They did amazing and my experience was a rare one im seeing now. I'm leaving this up so that if any clients or future clients have any issues they don't hesitate to reach out to management at Societywestsalon@gmail.com. They will hear you out and assist you with any concerns or problems, they really do care and I witnessed how much today. Thank you society west.

Let me tell you guys... I'm actually so upset with my haircut the picture was not followed at all…read moreand the length was wayyy shorter than what I wanted it to be. I first showed her how much I wanted off then the girl told me to show her with the longest layer which was fine. She showed me the length and it was below my boob, ok fine it's damaged and needed a refresh. Like the stylist could've told me she was tired or rescheduled on a better day because I felt like she was already tired and rushing. After the conditioning treatment she cut my bangs, they came out fine. Then she started cutting my hair. My hair WAS long (like to my waist long) so I wasn't trippin too much when she sat down to cut it. Bro I'll let the inspo pic and the actual results speak for themselves. I'm so upset she did a straight line instead of the U/V shape. she cut it too short. Like, what was followed? I know I'm not crazy. Idk I want a refund and I'm not the type to be a Karen and I've had my fair share of bad haircuts but I've never been so upset after a haircut.

My whole family have been going here for YEARS! My mom, dad, two brothers... they are always spot…read moreon! Tina and Wek are the best hairstylist ever!!

I've been going to T N Haircutters ever since my family and I moved to AZ. They have saved my hair…read morefrom a botched pixie cut and gave me a lot of pointers with my hair. Also the cost for a haircut is unmatchable!

I recently moved to Phoenix from OC. It is a bit difficult to find new everything...especially…read morehair. Valerie! She is incredible. I have seen her 3 times now (every 3 months ladies! Hair is important). I had corrections that needed help and a pro. Valerie listens to you and works out a plan- I'm a Capricorn and need a game plan. Just THREE visits and my hair went on a journey back to 'normal' but soooo much better. You can definitely give her the trust in your hair. I drive from N PHX bc there is literally no use looking for someone better. I can't imagine that exists in the valley anyway.

They closed at 5 on a day the hours on the door say they're open until 7. So call ahead to ensure…read morethey're open before you go.

I'm kind of unhappy with some of the unprofessional actions of one of the staff here. I had been…read morehere a few times for a regular men's short hair cut. The haircut offerings say a shampoo and cut. I don't need a shampoo, so would appreciate a more affordable cut. So, I don't want to shame anyone, so I will simply say the lady that seems in charge did several things that just didn't seem right. First, I had a free haircut card that is stamped with every haircut. There was another stylist's name on it, so she rolled them over to another card with her name on it. Okay, fine. The next time I scheduled, I requested her. Upon arrival, I found that she was getting her hair cut by another stylist during my scheduled time. How rude! I was then assigned a brand new stylist who at least could have used some direction from my scheduled stylist that was getting her hair cut. I was not happy with being stood up for a scheduled appointment. Last, your POS machines default to a minimum of a 30% tip. That is kind of surprising if your not expecting it. In the end, it's a $40.00 visit for a simple men's haircut. I tried Fantastic Sam's because they were convenient, but there are some things that are more important. You will not see me again.

I'm so disappointed and angry. NEVER coming here again. I came on a Thursday and the lady who took…read moreme asked me if I wanted any layers, I kindly told her no that I wanted it cut straight across. When I got home and my hair was dry, I noticed my hair was uneven in the front; so I called and scheduled an appointment the next day and this kind lady took her time with my hair to try and fix it, she told me she didn't want to cut anymore on one side because I would have to go even shorter. So I said ok and we finished up and I took a look in a mirror and it looked fine. Until later that day, I looked in the mirror at home and noticed it was EVEN MORE MESSED UP. $30 for a haircut that was all messed up; TWICE.

The first time I went, I did not have a good experience. The receptionist, who didn't get up or…read morelook up from her phone, was unprofessional to say the least. The girl I got to cut my hair, though super sweet, did NOT know how to cut my hair. When I initially made the appt I specifically asked who was good with thick, wavy hair and was told she was. No such luck. I had to coach her through a lot of it, and repeatedly had to ask her "what abt this/that" etc. When she stood me up I ran my fingers through it and one side was dramatically longer and no I didn't ask for an asymmetrical bob. She tried to fix it while she had me stand there, no such luck again. Also, another stylist was gossiping loudly abt certain people in the community. Not exactly what I want to hear for an hour of my life, I don't care how much better you think you are than everyone else, and very unprofessional. I left with my hair lopsided(!) and dissatisfied. Fortunately a friend of mine goes here and raves about it so I decided to go back. I got Casey. Not only is she sweet and chill she is also super talented and made my thick, crazy wavy/ bushy hair do exactly what I wanted. I love my hair and would recommend Casey to anyone! I've been back a few times and am always extremely satisfied.

Love this place! The ladies are great and the place is so cute inside! My stylist is Vanessa and…read moreshe is AMAZING. So skilled , I'm happy every time I get my hair done. I went from box dye to FABULOUS with SUCH amazing hair. I am so grateful!

Jennifer is amazing! A great stylist and she really listens to her clients needs! 10 out of 10!read more

Thank you, Jennifer, for both listening TO me and looking at the photos referenced. As a result, I…read moreended up with exactly the cut needed ... after many years of desperate looking! My fine hair actually looks fairly good for an old lady. Thank you SO much. I will be singing your praises for as long as I can. God bless you with steady stream of clients, all of whom will be so happy.