I would not buy tickets online from this company again. I canceled my reservation well outside the stated cancellation window, but I still did not receive a full refund. The cancellation policy made it sound like there would be no penalty if canceled in time, but that was not my experience. The online booking process also included an added convenience/booking fee, which made the whole thing feel misleading. I paid extra to book online and then still lost money after canceling in plenty of time. Customer service was rude and dismissive when I called. Their emails requesting weight-related information were also poorly explained and came across as invasive. My recommendation: do not bother with online booking. Buy in person if you decide to go. read more

We took my oldest granddaughter for dune riding on her 14th birthday! What an amazing, and fun time! Our driver Alan was excellent! Great driver who stopped periodically and gave us tips and stories about the dunes we were on. This was a fun experience that gave us long lasting memories of the beautiful area and the exciting adventure!!! read more

Sandland Adventures - Sandrail - Amusement Parks Near Me - Florence, Oregon

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Wow what a fun adventure going on a dune buggy ride in Florence, Oregon. We had the best driver/guide, Jacob, who's depth of knowledge for the 28,000 acres of sand dunes was crazy.. As a native born Florence resident this young man shared such great facts and features about the area. For example, who knew there are five small islands in the dunes area itself close to the seashore!! Such fun and we highly recommend this company, just south of Florence on 101. read more

Sandland Adventures - Sand dunes - Amusement Parks Near Me - Florence, Oregon

My 9 yr old son and I really enjoyed the ride and Spencer was a fun driver! I definitely recommend if you're in Florence. So happy we did it! read more

This 4 star review is SOLELY because of Spencer, our driver. He was beyond amazing - we had the BEST dune tour of all of our visits here over 25 years. He stopped to point out the features and highlights of the fabulous Oregon Dunes and provided some history and geography lessons to boot and then proceeded to give us the most epic screaming flying "control-alt-delete" ride ever! The missing star is because of the lack of transparency and the rudeness of the manager today. We booked over the phone as we were inside their 48-hour booking window, and were charged a $24 booking fee that was not disclosed verbally and which is buried in the checkout page of their shopping cart software (Believe me, I read every other page of the website after I was informed it was "at the bottom of the webpage"), and was told my questions and concerns over an overcharge were "he said/she said" and that they would happily refund the overcharge AFTER their business closed and processed. If you can deal with the slightly shady business practices, it is worth every penny of the $75 for an hour tour. read more

Great spot to enjoy being outside with some family activities. The staff was very friendly, especially the two guys helping with the bumper boats and cars. They assisted with our little one and didn't rush at all with safety. The whole family got in on the fun! Would do again! read more

Today a couple of our tickets for the boats flew away in the wind, honest mistake. There were no people around or riding the boats. We immediately went in to ask for help, and were followed by the rude girls at the front saying there was absolutely nothing they could do. We were super nice and happy to be there, and the girls kept saying "we're just employees, there's nothing we can do." Which makes ZERO sense because that literally is their job. Super entitled for making minimum wage at a tiny play zone in the middle of nowhere. We left and our 3 year old was super bummed. All of the staff hover over you, act like they work the hardest jobs in the world and talk to you like children. WAY too many rules and not family friendly. Save your money. read more

Our family had a great time on our ride with Spencer! Would definitely do it again! Smooth ride with a fun driver. read more

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The check-in process was easy and the trip overall was very exhilarating. We did the hour long sandrail tour and would've done longer if we could've. We sat in the back and couldn't really hear our guide and thought he could've taken better photos but all in all loved the experience. We also did not love having to purchase a third seat due to our weights but sus appreciate having the row to ourselves. read more

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My family and I did the 30 min fast ride and it was amazing. Driver was amazing. Thank you for making such a highlight to our Oregon vacation. read more

Stopped in to play mini golf and ride go karts. Policy of not letting my toddler daughter Join us walking on the golf course without paying for her was ridiculous. Girls at Front desk were incredibly rude when I asked about the policy. We took our couple hundred dollars elsewhere. Please avoid this place if you're looking for family friendly! read more

Amazing staff I've done every tour and have done the fun center it's an amazing experience

We have done everything here and love it! It is definitely a tradition when we come to the coast to do at least the go carts. They also have bumper boats, mini golf, slower dune buggy rides, and extreme dune buggy rides. The extreme ones are extremely fun and I definitely recommend. The slow scenic one is a little bit boring. Prices for everything are decent - a little spendy. read more

Sandland Adventures - Amusement Parks Near Me - Florence, Oregon

This is one of the highlights in our recent trip to Florence, Oregon. We didn't know what to expect from this adventure but it turned out safe, the driver ensuring all the safety belts are properly secured. We booked the large dune buggy and we are part of a group tour. It was fun and exciting activity to do with the family. The driver is knowledgeable and provided a lot of information about the ride, dunes and the area. The dunes are quite impressive in size. The ride itself did some runs up and down and around the dunes then to the beach. Awesome to see people drive their own side by side. Best time and will do it again, worth the travel and the price! Highly recommend. read more

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The manager is rude! Tried one more time and all I got was an attitude from the manager. Hey! Don't want my $$$? NO PROBLEM !!

FOLKS be AWARE this place is a RIP OFF. Took my family there recently and waited for the tour. My wife got sick before our tour and was throwing up minutes after we paid. The RUDE employees said NO REFUND NO MATTER! Lost $80 in 10 minutes. The Staff had no customer service skills, and or Compassion!! read more

The giant dune buggy ride should NOT be selling tickets for children under 2 as it is unsafe. My daughter was told she could just wear her 9 month old even though the ride begins on Highway 101 and proceeds down a two way road before getting to the dunes. The ride is too bouncy for a baby's neck. They also tried to install the car seat forward facing which is absolutely unsafe. We all felt the baby should stay behind with one adult, but no refund was offered or even a credit. It was her birthday and this was part of her gift. The police have been contacted about this incident because we feel a child could be seriously hurt at some point. Stay away, not family friendly or caring. read more

Great fun today at Sandland Adventures with friends. We booked the Sandrails trail ride for hour of fun, high speed thrills, up and down dunes. Our guide was very experienced and we felt confident in his abilities. He also took us down the beach and ran the length of the access area to dune buggies. Our friends had a great time enjoyed their ride as well. The views of this sandy landscape was very picturesque and all part of the days adventure. Highly recommend as part of your Oregon coast experience. read more

Sandland Adventures - Amusement Parks Near Me - Florence, Oregon

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booked a reservation and have 2 men, 200 and 220 lbs. after making reservation was told need to buy a 3 rd seat because we are overweight. when I asked to cancel was charged 10% fee and it was within the same hour and reservation was 3 weeks out. would not consider this a fair business practice. website says may be charged but I wasn't given the option. have taken visitors here 4 times but I guess I won't recomend or do that again pretty sad read more

Lady at the front desk said I "wasn't tall enough to drive" and wasn't very polite about it either. Been coming back here for 5 years, and today was by far the worst. I wasn't even allowed to drive when I was 4'11 and the required night to drive was 4'10. The old man checking people onto the go-karts was rude too. At least golf & dune buggies were fun... read more

We stopped here to enjoy the miniature golf which was fun and well kept. There were a lot of beautiful flowers on the 18 hole, challenging course. Staff was very friendly and we could see them all working hard to keep the grounds looking perfect. read more

Great Buggy tour! Wonderful to see and learn about the Oregon Dunes ecosystem and joy to riders, hikers, and kayakers. Thank you Doug. read more

After being long time customers who visit from Washington state each year during our Spring break, we had a horrible experience today and I'm not sure we'll be back. We wanted to end our day playing mini golf and as we are long time customers, we know the rules about not climbing on the rocks. One of my children is getting over a cold and didn't feel like playing but they wanted to hang with our family. We were told they had to be off the course since they weren't playing. When I tried to point out another group that was obviously breaking the rule of climbing over the rocks, we were told that they were regulars. I let him know that we were too. Since he kept insisting that it wasn't his rules, I decided to stop arguing and left so my child didn't have to sit alone. After spending over $200 today and every time we visit, I am not sure we'll will ever visit again. Would give less stars if I could. read more

Wonderful time! 30 minute Sandrail was a lot of fun. Roadtripping down the coast with the kids for Spring Break! They wished we could go back for the hour-ride before leaving town. read more

Absolute worst company!! would let me rate less than one start. We got stuck behind a head on collision for an hour & half and missed our appt for ride. We tried calling to reschedule for over an hour, didn't answer their phones. DrI've straight to the place and explained to them and tried to reschedule and they said we would have to pay again. I totally understand the no refunds etc for flakes that just don't show but we had no control and tried our best to reach them. read more

WILL STEAL YOUR MONEY. They charged me 5 times for one reservation!!! Total of $428. When I called, the rude lady on the phone said it would be returned in 1-2 days. It's been a week, and still no returned money. They told me I need to book AGAIN for a 6th time to secure my reservation. They ruined my entire trip, and I need to cancel my hotel because I am not spending more money on another tour until I get my refund back. When I asked for a discount if I booked again, the rude lady said "a discount? For what?" I've never been charged 5 times for 1 thing. I went last year with my sister, and admit the tour was fun but good thing is there is a lot of other tours to book with in Florence. If you read more of their reviews, double bookings with no refunds has happened to other people before. I've purchased hotels, flights, experiences, and products online so many times, and have never had anything like this happen and feel so insulted & disgusted they didn't take accountability for this. read more

This place was legit! We took a 30min tour with Doug. Totally awesome! We came off the sand rail feeling like we needed a new family hobby. Our boys got to sit in the front row. Our oldest was pumped. Talking a million miles an hour after We were done. Middle said it was fun but scary. He would have liked it better if he was the driver was his review. Our girls were in between us. They opted out of goggles. I think they had such big smiles they had sand in their teeth. When we went it was late evening. Dress warm. It was also windy - so much sand in all the places. So worth it. read more

Sandland Adventures - The fam on a dope ride. - Amusement Parks Near Me - Florence, Oregon

We did the 1-hour 2 miles of beach and 8 miles of sand dunes. We got there just in time for the last ride of the day. It was literally a ride on the beach during sunset, could it get any better?!? Our driver Rick I believe is his name is part of the reason it was so great. He really took us on a great ride and even some huge sand cliffs, we felt safe the whole time! He knows those dunes like the back of his hand, truly. The customer service inside was terrible but that's it what we were there for, definitely a must do while you're on the coast! read more

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What a fun experience! We have been to Florence many times but this is our first time really exploring the dunes other than just walking around. The sign up process online is easy, their website is informative and easy to navigate. We decided on the 1/2 hr sandrail tour for $35 each. You check in at their headquarters and drive out to the actually pick up location for the ride. It feels kinda like they're herding cattle and picking the best ones but in reality I guess they're looking at everyone and trying to figure out the best weight distribution for the vehicles. The actual ride is such a fun sand roller coaster! The drivers are so skilled and I legitimately thought we were gonna flip but I'm sure we actually had all wheels on the sand the entire time. I really appreciated that the drivers stopped 2-3 times at viewpoints to give a short fun fact and also to help visitors take pictures with their phones. We didn't have our phones on us because we were scared the sand would mess them up, but the Korean tour group with us appreciated the photo ops! Make sure to cover your entire body. That sand hurts when it whips your skin. My husband wore shorts and a hoodie and regretted his decision. I wore long pants, jacket, and a neck wrap. You're not allowed to wear sunglasses, however if you wear glasses, they give you a ski goggle to go over your glasses. I can't wait to go back and do the one hour Sandrail tour next! read more

Sandland Adventures - Enjoyed it! - Amusement Parks Near Me - Florence, Oregon

Brought the kid and his pals here for his birthday party. We did a few rounds in the go karts which is always fun. We had a nice little race going, peddle to the metal! I just sent them off to play some mini golf on the 18 hole course. They are very diligent about sanitizing the equipment. Between go kart races the cars are all disinfected with a fast drying spray and the golf clubs are all cleaned when turned in. We see a lot of people coming in for the sand buggy tours on the beach and in the dunes. We didn't realize this earlier, but there are also picnic tables available. We made pizza plans at a friends house, but now we see we could have brought the pizza here. It would be nice if they provided some sort of snack bar or treats here, but the selection is very limited, so bring your own snacks. read more

So glad we stopped to do this! My daughter and I have never seen beach dunes before and we were passing through the area and decided to book a 30 min tour. We did the faster paced buggy ride. I could have easily done an hour! Thirty minutes just goes to fast when you are having the time of your life. I go think our driver took it easy a little bit cause we had two small kids on the tour with us. Which is not a bad thing at all, and totally understandable but I had hoped for a little more thrill. I would do it again though! Definitely a rare experience unless your used to the area. Beautiful views and a fun time! Thank you Clay for the good time! I will have to check out the lake with the trout and camping nearby! Forgot the name! read more

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We had SO MUCH FUN! Hope to come back with our grandkids' parents to do the hour long ride. Plenty exciting!

The sand-rail tour is awesome! Nothing more to say, other than thank you to JD for a wild ride! Legit!

Worst customer service. Wont exchange tickets even if same price. Wont come back here

WILL STEAL YOUR MONEY!!! The worst company I've ever done business with. Horrible attitude towards us right off the bat. They accidentally over charged us nearly $100 due to a mistake on their end, and when we asked for an explanation we were yelled at and told they could not give our money back. We kindly asked why they could not do a refund for the "accidental" overcharge and after an hour of us patiently waiting for an explanation/refund we were practically shoved out the door and told to not return to the premises. I have never had issues with customer service representatives before, but man do I wish I would have recorded this encounter! They were yelling at us over the counter in front of other customers. Horrible communication and horrible customer service. There's a place up the road that does tours for even cheaper and is much more kind and deserving of customers. read more

SO MUCH FUN!!! We had a blast today with Brent as our driver. So fast and yet felt safe with a professional behind the wheel! Not as jolting and jarring as I thought it would be :) HIGHLY RECOMMEND! read more

If I could give zero stars I would. They made a mistake over charging our group and refused to refund us the over charge. They kept telling us that they couldn't refund us for the 1 person overcharge and kept pointing at the sign that says no refund. We would understand if it was our fault, however the overcharge was their fault. After a half hour of us trying to get our refund, and non stop badgering by there staff they finally said they would refund the full amount, kicked us out and told us we are banned from the premises. This could have all been handled easily by just admitting to their mistake and refunding us for the 1 person overcharge. Worst customer service I've ever seen. read more

We did the giant dune buggy tour with our young son. It was exceptional! We felt safe the whole time, yet had just enough steep ups and downs, and bumpy action to give our little guy a thrill. Our driver, Jim, was super knowledgeable. He taught us about the dune terrain and how each feature was created, the invasive European dune grass plaguing the area, and hints and tips for newbies thinking about exploring on their own. Next time we'll try the sandrail tour! read more

We did the 1/2 hr sandrail tour and had a blast! The guide was friendly and made the experience worth every penny! We'd absolutely come back again. Be prepared to share your and your group's individual weight with them. They made 3 of us ladies pay for an extra seat based on our weight which was pretty embarrassing. read more

Giant Dune Buggy tour GREAT. Family of four two young kids was a perfect way to see and learn about the dunes. Just enough exciting big dunes to go down. Doug the driver was awesome and super knowledgeable. It was a great balance of beauty, fun, excitement, information about the ecosystem/Sandunes. The front desk people were super nice and welcoming. My favorite part is I felt like the tour was priced perfect at 20 dollars a person for the hour experience. In 2024 I've been feeling like everyone has gone crazy with prices, this was great for family's or big groups. read more