ELD completely upends the cliche about people "hating their dentist"! These gals and guys make you…read morefeel like family from the moment you walk in the door. Customer service is off the charts good. They also are great at offering you positive feedback about your tooth care and what you're doing right, so if you suffer from dental anxiety, they're especially great for that. No matter what issues you have going on, you will leave their office feeling a little better about your mouth. Seriously, I moved 30 minutes away from maple grove, and I still make the trip to see them, cuz it's worth the inconvenience. Katie and Mamie are the best!!

These guys and are top of the line. They are very clear in what to expect, what they need, and…read morethey do it with a smile the whole time. The doctor is tremendously experienced, but he's still attending weekly meetings with local dentists to make sure he's on the leading edge. They have won my business.

This was hands down the best experience I have ever had at a dentist, and I am 67 years old. I…read morewalked in with excruciating pain and severe anxiety and I have no pain now and was treated with such respect and compassion. I will never go to a different dentist!!!

I only went here because it was close by and my insurance was accepted. Damn, was that a mistake!!…read moreMy very first few visits were pleasant, at best. The hygienist(Jody or Jenn?) made my visits worth returning as she was very patient and hospitable. When she offered the "laughing gas", she ALWAYS made sure to drown me in 100% oxygen before letting me leave. I went in as a brand new patient who hasn't seen a dentist in over a decade. I got my annual bitewing x-rays, examinations, and cleaning done. I was recommended that I get a scaling done(deep clean). That went as well as I could tell. I had another examination after that to make sure that after the deep clean, no cavities/decay was exposed or noticeable. They claimed that all was well, other than some minimal decay on tooth #4. That's when I was scheduled for a tooth decay removal and filling of it. I was in and out that place no more than 8 minutes!!! And the hygienist that day gave me the laughing gas, but sure as hell didn't give me oxygen before I left, yet instead told me "Have fun! Today is Mardi Gras!". As I was getting up from the chair(which was still positioned down), I knocked the dental tool table but not hard enough to spill the tools left on there. Why was it still hovering over me, even if partially?? It should've been moved out of my way, out of my reach. Because of how shitty my last experience was, as I got home I immediately reached out to a real 5-star dental office for an emergency consultation of all the work that was done at THIS OFFICE. Before this new dentist would look at my teeth and the work that was done, they called the this office to release my charts. Whoever was working the phone at that moment was overheard by my new dentist, whispering and asking where my charts were to the background person and if my charts were ever scanned in and filed. The lady on the phone then said that because the are x-rays are on film, they couldn't fax/scan them over and that they would have to be mailed. Once I learned that, I immediately left work on my lunch break to go retrieve them in person. Upon arrival(13 minutes before their office closed) I saw 2 women from that office walking to their car, as if they knew I was coming to retrieve my x-rays and they purposely avoided me to prevent me from doing so. My dentist said screw it and didn't need their crap, old-aged tech x-ray on film, and decided to take new bitewings of my teeth free of charge. As my dentist was executing the periodontal charting of my teeth and comparing it to the charts received from THIS OFFICE, they became utterly upset and even expressed their anger along with mine! The charting done by THIS OFFICE was incorrect for about 80%. As my dentist examined my new bitewings, they noticed that there was DECAY LEFT UNDERNEATH the FILLING done by yours truly(Dr. Luke). That just made them more angry. Also that there was noticeable decay on the molars to the left and surrounding teeth, which my new dentist fixed like it should've been the first time it was looked at. As I expressed my WHOLE experience to my dentist about THIS OFFICE, I asked about malpractice. They stated that there is definitely a case of malpractice here, however they wouldn't like to take that step as they would have to identify themselves to the defense and the dental association board. So, I agreed not to take further action and just forget about THIS OFFICE and WARN the surrounding neighborhood, especially if you're a PERSON OF COLOR.

emily, dr Miller, and Victoria did a great job filling a cavity I had. I was super nervous but it…read morewas really painless. this is where I'd go for all dental work in the future

Beware of this outfit. I had a root canal procedure, paid the charges in full at time of service,…read moreand then received a bill that doubled my cost. When I called to ask about it, I was told that had a computer hack problem and to disregard the bill. So far so good, right? Wrong. Two years later, they sent my information to a collection agent. They never billed me, they never tried to contact me, they just sat on the bill for two years and then sent it to collection. Avoid them if you can. Their billing practices are atrocious.

To preface: I have never really enjoyed the dentist and have had some poor experiences with dental…read morehygienists in the past, so I avoided going until I realized I needed to go. The staff here were really kind and not judgmental at all. I get anxious when I go to the dentist usually and they were able to put me at ease as much as they could. They are really close to my house which is a plus and are open until 7 pm which is helpful when you can't take off work/school.

Great caring, super friendly staff. I can honestly say, I look forward to seeing and chatting with…read moreDanika. And all the dentist's are Are very good looking ! Lol! Would totally recommend this office. Me , my husband, and mother go here.

I have been here many times as a child and have recently started visiting at their new location…read more it's a beautiful clinic and happy to get my childhood dentist back after many years! online scheduling was a breeze and super convenient, finding a day within 4 weeks of scheduling since it was only for a regular cleaning. staff was welcoming and friendly and it felt like I was treated with the utmost care!

I've been going to Champlin Family Dental since I was a kid and have always had a good experience…read more Jenny the hygienist is so sweet and helpful as well!

Failed to disclose fees. Did not receive any sort of treatment plan, which they claim to do…read more Terrible customer service. Did not provide treatment plan. They did not take any accountability- just made excuses

I spent a LOT of money getting veneers here and ever since then I have been having problems with…read moreSmiles dentistry in Maple Grove, ever since it is under new ownership. They don't stand behind the work they do or they do work that isn't a permanent fix. The first thing that the doctor said to me was I anticipated you coming back by they way we fixed your tooth the last time. If he knew I would be back, why didn't he suggest or fix the veneer so I didn't have to come back. Instead he let me leave with the idea that I would be back, either sooner or later. That tells me that they did the cheapest, easiest fix, and did not permanently fix the problem of my veneer falling out, and the chances of me having to return would be great and I would have to pay more money. Now he expects me to pay more money for sub par work that wasn't meant to be a permanent fix. Nobody explained any of my options and now this is the THIRD time I have to have this tooth/veneer replaced. Smiles Dentistry as a corporation name did the work, so smiles dentistry should fix the problem. The doctor basically told me to go find the original doctor that initially did the work and have him guarantee the work. This owner at Maple Grove did the work the second time and when I came in the third time his first statement was I figured you would be back. That doesn't tell me that he fixes teeth to permanently help the client. He fixes them to a level that is sub par and just do happens more beneficial for his finances. He told me I knew you would be back and that he didn't even have to look at the X-rays tells me that he KNEW what was going on my mouth was not permanent. No way am I bringing my family back to this place. They used to love going to this location but it is not what it used to be.

Called twice and waited for 10 minutes each time, no answer. Tried to make an appointment online…read morethree separate times, two left unanswered and one scheduled on a day and time I specifically said I could not make it. Called to reschedule the scheduled day I couldn't make it but was told I was never scheduled to begin with. Very poor communication.

Terrible service. I had a cleaning scheduled for six months. The day before the appointment, they…read moremoved my appointment up half an hour without notifying me, then were unable to reschedule for another 4 months. The scheduling manager was extremely condescending to me when I arrived, claiming she had tried to get ahold of me the previous day and had left a voicemail. My phone had no voicemail and she showed no empathy towards my frustration that I was just finding out they could not see me because it would interfere with other appointments. I will certainly not be returning and highly recommend to others they find dental care elsewhere.

I recently broke a tooth and called Heritage Dental Centers to schedule an appointment. The staff…read morewas very friendly and was able to get me in to have it looked at right away even though I was a new patient. Dr. Anderson determined that the tooth should be capped and really went the extra mile to make sure I completely understood the process. His calm and caring manner really helped alleviate any anxiety I had and I was amazed at how little discomfort I felt during the fairly in depth procedure.

The providers have changed in the last year so maybe the older reviews are from them. My family…read moresee's Dr Carlos he is the sweetest dentist makes sure you are ok through whole visit. My 9 yr old had 3 cavities done and she said he was so nice and she is so nervous at the dentist. They let me have a pay plan and I don't know what someone said about only one hygienist because me and my 2 children all had our cleanings all at the same time with different ladies so staff is up to par!

I have extreme anxiety when it comes to going to the dentist. So, making the appointment is hard…read more I made the appointment and couple days before the appointment I received a reminder of the appointment I did not reply back to the text and showed up for my appointment. I was informed since I didnt confirm the appointment they canceled it. NO WHERE in the text did it state if you dont reply the apt will be cancelled. I am now finding a new dentist that will be more considerate of the patient's time and will being