I have been seeing Dr. Mumford for almost 5 years and I would not go anywhere. The office staff is…read morevery helpful!

I went in looking for an eye dr closer to me. They were fine. The quality of their lenses is not…read moregood. I payed about 1k after insurance for my glasses. The lenses were off when I got the glasses, which they did order new ones for me. Second try is just as bad. The lenses are very plasticity and I can't see anything. I will not go back to this eye dr.

Have to say that Dr. Barbara Marcussen is friendly and professional, I enjoyed both her manner and…read moreher ability to help me with my vision problem. She was polite and able to diagnose exactly what was wrong with my vision. I never had eye glasses that I really saw perfectly with but this time around I'm glad to say that my eye glasses are excellent. Thank you so much! Kindly, Kelly.

This office is a fucking scam. If you or your kids are looking for a new eye doctor, look…read moreelsewhere. I moved to this area 18mo ago and havent seen an eye doctor in almost 3 years. Figured I would go here as I looked up IN NETWORK providers in my area. None of what this place does is transparent. I asked for a simple updated Rx for my glasses and contacts. They scammed me into taking pupil dilation (which i told them I didnt want) only to turn around and make up some fake story about how I "might" have Astigmatism. Only to put me in trial contacts fit for Astigmatism and THEY HURT MY EYES. Clearly meaning I do not have astigmatism. LIES LIES and more LIES. So what should have been a $15 visit ended up being a $140 visit because they decided to code the charges as if I have astigmatism so they could say "look we put him in the fancy contact lenses, he just didnt like them." Oh and to top it all off, the script they gave me when I left was incomplete so when i went to order contacts at Costco a week later, they wouldnt complete the order because there was missing information. And doctors wonder why no one trusts them anymore after Covid...this is why!! Read the room Doc, maybe try giving a shit about your patients for once and not treating people like cattle you shuffle through your door so you can buy another beach house.

I would give a negative 1000if possible. My glasses delaminated in month 18. Warranty is only…read morestandard 12 months. They told me to get lost. This is only the 2nd sad panda I have given on yelp. Never going there again. And they just snapped in half. :-(

Terrible, Terrible communication. And rude customer service. Even office manager aweful to speak…read morewith when I got upset with paying for a service I really didn't even get with contact lenses. Impatient and rush you through trying to learn how to wear them. And then do not make sure you are aware you have 90 days to get them correct. It's on the customer to make sure they know exactly how the process works, even when you've gone through something dramatic like tearing your retina. Just a bad experience overall with the office staff in general.

3.5 stars based on 2 separate visits- I'm rounding down based on the most recent experience…read more I like how you can make an appointment via text so you don't have to call and be on hold, or wait to speak to someone. That's my favorite part. I had been here once before, last year, and became a repeat customer for this visit based on the efficiency and the friendliness of the staff and doctor. Here are my notes from todays visit. I had a 930am Friday appt and even though I got there early, I still had to unfortunately wait to be seen 25 min. I know that's unfortunately what to expect these days from doctors- I just appreciate communication as to if I'll be needing to wait longer. Common courtesy. I love the eye doctor, Dr Hoyle. Fabulous. Personable. Knowledgeable. 5 stars for her. Other than the overall excessive waiting, it was fine generally speaking. What to expect - You sign your waivers at the front desk with the expo marker and they scan it into your files- you wait to be called. You're walked through the initial eye check process like the glaucoma check, questions, initial eye screening, etc...then from there you're handed off to the doctor, with a wait of course in the room- then to the payment counter with clear explanations to any questions you have. A bit overpriced for their services - like $60 for a contact "fitting" for me that took 30 seconds to do- it was to see if my old prescription was still satisfactory or I wanted to try a stronger one. The technician or doctor didn't even check that the contacts looked proper on my eyes this time actually now that I'm reviewing my visit. that's definitively overpriced now.... Speaking of pricing, I had to ask for the free solution sample both times I came here-I was never offered any free samples which is sure a small thing/ but to someone like me paying $99 for a checkup, just the offer goes a long way. I didn't like how they can't provide a physical copy of your retinal scan image- they will gladly email it, which is fine, but aren't able to print it and you pay them $39 for this 1 second picture. Quite overpriced I believe, and it's not something they ask if you want or say you need or don't need- it's just assumed you'll get it even if not a high risk individual. The efficiency- That's what I appreciated from the first time I came which is why I returned- but after having to wait so long overall [before appt & then after seeing the doctor to try on the contacts prescribed this time, and no clear reasoning as to why all this waiting ]-- I did an entire yoga stretch routine in my exam room as I waited to be brought contacts to try on- I think I will consider another local optometrist since there are plenty in the area.

I went to Denver Eye Care for a full service provider exam, eye glasses. They were quick to get a…read moreappointment and convenient to my location. I was very impressed by there equipment and technology. People are super friendly. They had a reasonable assortment of Eyewear at a higher-end price. There are some things to note. Check on if they take your insurance. Take a pile of cash because they are not credit card friendly. That meaning they charge you about 3% on your total payment. In today's world I find that very unusual because most people don't carry cash or a checkbook. For us older people that equates to 3 to 4 days food. All else was good except due to my insurance I had to go to a different place for my glocoma exam..

Absolutely horrible product quality and an uncaring attitude of the patient / customer. Extremely…read morepoor quality of products. Out of 47 days I had my new glasses, I only wore them a total of 18 days due to the frame breaking and the wrong prescription. Since the warranty only works on one frame and mine broke in 30 days, I can't get another frame WHEN this one breaks. They told me that if I keep adjusting them that's what's breaking the frame, they blame shifted the poor quality of the product to it being my problem. One warranty, no refunds, poor customer service and lack of accountability of anyone there doing wrong. It's the customers fault...They have the same problem as so many other business do now, they look past you to the next customer.

I've had mixed experiences here, but my last visit crossed a line. I was two minutes late and…read moreneeded to quickly grab my phone from my car (as a single parent, it's essential I stay connected). One staff member acted like I needed her permission to leave the building, which was both unnecessary and condescending. During the appointment, the person fitting my glasses made inaccurate assumptions about my vision history, dismissed my input, and even physically hurt me during the fitting--with zero apology. When I politely corrected him, he brushed it off entirely. What makes it worse? I sent a kind, detailed follow-up email asking about important next steps in my eye care--lenses, drops, treatments--and nearly two weeks later, I've received no response. For a place that had no problem taking over $600 for glasses, the lack of communication and accountability is unacceptable. I don't recommend this clinic if you expect to be treated with basic respect or to receive professional follow-through on your care.

Beth F Went in for…read morean overdue eye exam. Trish did a great job of the initial exams. The technology/equipment was very up to date and well worth an additional $65 not covered by my VSP insurance. Dr. Lafone was very knowledgeable. I'm happy to have found a place to help keep my eyes in the best health possible as I'm getting older. Recommending to family and friends!

The Dr Jason is amazing been coming here for about 5 years. I have never had an issue with them…read morethey are very kind and always on time with no issues. I get my glasses and contacts here also have been treated for eye infections. I would highly recommend this place as there staff is always helpful and everything they do is great.

I have gone to Northcross Eye Associates for many years now. Dr. Jason Crawford and his team are…read moreoutstanding every time I visit. His office has a very personable atmosphere, they are very efficient in their intake/visit time, and I always come away feeling like they care. In addition to regular annual visits, Dr. Crawford tries to accommodate problem visits should they arise. He is attentive and goes out of his way to help, whether it's by offering his own advice and care or helping to connect patients to providers who can help if their needs are beyond optometry. Dr. Crawford really listens, and I like that he's willing to take the time to help you navigate any questions or concerns you might have. He has been a phenomenal provider. I highly recommend him and his office for your eye care needs!

The exam was fine and the selection of frames was good, but the "We're open til 5 but you can't…read morepick up glasses after 4:30" thing suggests that they either don't know or don't care that a lot of people in Mooresville commute home from uptown Charlotte, and 4:30 is not realistic most days. If I'm going to spend a grand on glasses, I'm going to spend it somewhere a little more customer focused going forward.

Have been using Dr Monson's practice since I arrived in the Carolinas in 2018. The staff is very…read moreattentive and efficient. Dr Monson is extremely thorough and takes the time to explain to you what is going on with your eyes. I feel very comfprtable with all of the exams and truly trust his judgment. I highly recommend Vision Center of Lake Norman.

Dr. Mack was so unbelievably helpful in the process of getting myself contacts! I am deathly afraid…read moreof even touching my eye but he was so patient and taught me tips and tricks on how to put in and remove my contact lenses. I attamepted contacts 5 years prior to this experience and simply thought it wasn't an option for me, but now I love wearing my contacts! He was very encouraging throughout the process so I felt comfortable to practice a couple times before deciding if I wanted to go through with it. Premier Family Eye was warm and inviting and actually made me enjoy a doctors visit! I wouldn't recommend anywhere else. I don't typically write reviews but I feel so strongly about my experience here that I wasnted to share it.

Very friendly and proficient. I highly recommend Premier family Eye Care for their excellence.read more

I have found my new eye doctor and I couldn't be happier…read more They are clear, efficient and don't try to over sell you on anything. I also love that you can communicate with them via text and they also make it easy to schedule appointments online. I appreciated their thoroughness in the appointment, but also never made you feel rushed. Overall, it was just a great experience and I loved that they didn't try to push me into a specific contact or make me feel like I also needed to purchase glasses (I can't stand when your prescription doesn't change and they try to say you need new backup items). *this was a routine/annual contact lens visit.

I have ongoing issues with narrow puncta of the eye which causes improper drainage. When my…read moreallergies are acting up, this causes excess tearing, redness and swelling of left eye. This issue flairs up about once per year. The only fix is extensive eye surgery which may or may not work long term. Dr. Szulborski refused to call in prescription for steroid eye drops without coming into clinic even though it had been almost a year since I needed to use eye drops for this issue and despite having yearly eye appointment with her scheduled for next month. No past eye provider has refused this request given that ongoing issue is well noted in my medical history. I do not recommend this clinic for this reason and will be looking for a new eye doctor.