Inside the salon the decor is really nice and the staff is attentive. I wanted to try this nail…read moreshop because it is one of the newer locations in Lakeland. I haven't had much success with Gloss Nails locations but I thought to give it a try. I only scheduled a pedicure and some of the top requested nail tech were out that day. Either way I proceeded with the pedicure which is the most basic service you can do. The tech was not patient and did a rush job on my pedicure. Polish was outside of my nail beds and this was gel so it's hard to remove once it's set. My toe nails were cut crooked. Overall one of the worst pedicures I have had in a long time. Needless to say I may try some of the top rated nail techs that work there but this will not be my back up spot if my regular tech is out of town.

Great place and service. Kyi is awesome and amazing nail technician. I've been seeing her for…read moreover a year.

This place is so nice! Im so happy that they are so hospitable, clean, and helpful. I was serviced…read moreby Kim who is very kind, and detail oriented while servicing. I got my nails dipped and had the detox pedicure which bith were great! My nails look uniform. My cuticles look nice. I would say the inky take away is that they buffering while shaping the nails was a little painful when shaping around the cuticle. With that said, she finished with cuticle oil and made sure that my nails were neat despite not getting the manicure. Ilof course it can come off pricey but the overall experience was very high quality so this will be the new staple for me.

There are no complaints about the kindness of the technicians who took care of my friend and I, nor…read moreis there a complaint about the availability to walk-in and get the service you want right away. Those are the two positives. I see others have given them 5 stars and hate to be the one to give lower. But I'd have to lie about our one time experience. I will never return because of these reasons: 1. Whatever kind of normal nail polish they use, it is either a poor quality brand that does not last 3 days on your nails....or they dilute the brand they use and it is very thin with no protective coat applied on top. 2. I left the salon not realizing that one of my legs was not rinsed off from the pedicure. The salt scrub had dried and I didn't feel it until I got in my car and sticky granules went everywhere. 3. My friend got a special "cat eye" metallic manicure with tips and told the technician not to cut her cuticles. I echoed to not cut them to him because he didn't seem to listen. He hurried through the manicure so fast and began to cut the cuticles regardless and made my friends finger bleed immediately and she stopped him. 4. The cost was outrageous for the poor quality of polish, lack of protective coating on the polish, a very low quality pedicure/massage, the drive-through service and ignoring instructions for my friend. Outrageously expensive as they nickel and dime you for every little detail.

TERRIBLE EXPERIENCE WILL NOT BE BACK!!! I came in to get a soak off and a full gel x set because…read morethe day before I got an acrylic set at another salon and the application was all wrong (acrylic on my cuticles/scraped with the drill a few times). I told this lady about what happened the day before as we analyzed my nails and told her to be careful around my cuticles/skin bc I was scraped a few times. She agreed to be careful and that she would fix my nails so I felt good about it. Fast forward to the soak off and the first immediate red flag was that she kept trying to find a way to pop off my nails. (Mind you I got them done the DAY BEFORE so they weren't even worn down to where that could've worked.) I told her I did not want her to pop them off and that they could just soak. She refused to just let my hands soak for the proper amount of time and kept taking them out every 3 mins to drill. Fine no problem I know this is how some salons do it for time sake. Then she hit my skin with the drill and I was actively bleeding. Like not a small break in the skin it was a whole scratch with blood. Instead of treating where she cut me, she continued to try to put my nail back in the acetone. I told her multiple times that it was burning. I had to ASK her to put something on it to stop the bleeding. After that I told her I no longer wanted the full set, I just wanted to finish the soak off because at this point, my nails need to heal before I do anything else. She then CONTINUES TO TRY TO POP THE TIP OFF THE NAIL THAT IS ALREADY BLEEDING. I asked her is there a particular reason she couldn't just drill the remaining acrylic off? And she said "I'm popping it off bc the acrylic is thick"... so she tries again and I literally feel my natural nail split from her trying to wedge the other tip between my nail and the acrylic. It hurt so bad I pulled my hand back as a reflex. At that point it just told her nevermind and left. Worst experience ever. If I could give 0 stars i would. Left a photo of my nails when I left.

STOOOPP bouncing around nail shops getting less than mediocre or "ok" nails that are messy , break…read moreand .... when for the same reasonable price you can great service in a clean place that really does go beyond to meet your needs ! I am in love with my nails everytime I leave here and literally drive two hours and pass up 30 shops each time because they are worth it !!!!

Very clean, great service, and a friendly environment. Daniel was my nail tech today..... he did a…read moregreat job!

Donna is so sweet and friendly! She's great at doing nails and keeping them looking clean when…read moreshe's done. She takes her time and pays attention to detail. So glad my SIL introduced me to her salon. Edit to add: Love getting my nails down by Donna, Beth, Mike, Daniel. You can't go wrong with anyone here!

This was my first visit to this salon. I called ahead to book a "volcano" pedicure. What a…read morebeautiful, clean looking space! I particularly appreciated the lack of a tv. The staff are all very friendly and accommodating, and they go out of their way to make sure their clients feel pampered. Once seated in the chair, I was brought a menu for a complimentary beverage. The frozen margarita is yummy! There is no picking a color from the bottles on the wall here, they bring a nice book over to choose colors from. The supplies for the pedicure were brought out on a pretty gold tray with flowers and a candle. The entire experience was elevated and enjoyable, and my tech, Andy did a great job. I will definitely return!

I come here every 2-3 weeks to get an acrylic fill with gel polish, and I get a pedicure every…read moreother time. Tracy is always there to greet you with a smile while she works. I've loved every set I've got here, they are good at doing every design I have asked for too! They give you a complimentary drink and have a couple of TVs playing cute videos etc on mute to give you a little entertainment if you're bored. They also recently updated inside, so it's a cute little place to relax. Definitely recommend checking them out!

Service was horrible. When getting a mani, they didn't even use the sterile clippers. Then the nail…read moretech cut me and acted so nonchalant about it. Will not go back. The dip nails that she did wasn't great. Not even. Will not go back

I have been using V Nails for 10 years. Staff has always been friendly, kind and professional. I…read morealways feel confident with their recommendations for my nail care services. I can totally "vibe out" and relax while there. The renovations are really great, as well. Now, my 74 year old mother and I go together. The staff always treats her with respect and love. They call her "Mama" which makes her feel awesome. Thank you V Nails for all that you do!!

I entered this establishment at 328pm wearing my work uniform (I'm a District Manager for a major…read moreretailer). I was not greeted and it took 10 minutes for someone to ask me what services I needed ( nails/toes/lashes). The employee said ok and walked outside. 5 minutes later another lady entered. She was immediately greeted, asked what service she needed, and sat at a nail station. I only stopped here because it's less than 5 minutes from my home and my regular shop is closed all week. These ladies are unprofessional and I definitely wouldn't recommend. I'll spend my $150+ somewhere else where my patronage is valued!

I have never experienced overt racism like I just experienced at this nail shop. I had an…read moreappointment at 4:40 and while the tech is working on me another customer (white) comes in and says "My appointment is not until 5:45 I was hoping to get in early. "The tech stops working on me and says someone else will help me. She then starts working on that customers feet while I'm sitting there waiting. After 20 minutes of sitting there gathering my emotions and wrapping my head around what just really happened I tell the owner I will pay for removal of the dip but my money is just as good as anyone else's and I will take my business elsewhere.

Absolutely amazing experience! The first day I walked in after using Yelp to find salons near me,…read morethis location showed up and had good reviews and the pics were very nice.I walked in on a Wednesday and was greeted by a young lady and was told I do the pedicure today but was not sure about my nails because the nail tech was starting on hair, but she may get to me. I was fine with that because she was HONEST and made it clear that I may or may not get the nail service depending on how it was going with the hair. I sat down in my "throne" was offered a choice of beverages and left alone to soak and relax. Jayla, I met first, she soaked the gel polish off my toes, then Mrs. Wanda did the best pedicure I've had in a very long time. I didn't get my nails done, so I made an APPOINTMENT for Saturday, Mrs Wanda offered her apologies and offered for me to come the next day once I left work. I decided not to do that because I knew I wanted a pretty extensive nail service being that I already had acrylics on and needed a full set. With all that being said we set an apt for Satursay. I arrived and was greeted and offered a beverage of my choice (LOVE THAT PART). Mrs. Wanda started the process for my nails and the wonderful JAYLA gave my natural nails a wonderful make over. Instead of using extensions she was able to use my own and they look AMAZING. She was patient and I didn't feel like I was being rushed. Neither time did I feel like I was being rushed out and sprayed away(hurry up and dry) lol. Services offered range from manicures, pedicures, it is a hair salon, and offers specific hair care needs, all offered in a relaxing and CLEAN environment. She has music playing overhead and it so relaxing you just fade away lol. I highly suggest making an APPOINTMENT, you never know if they have a project or what their schedule like. This is NOT like those "other' salons we are used to visiting. Ms. Wanda take a great pride in making sure you are happy and will offer to correct a problem, unlike some places that post signs everywhere. Jayla and Mrs. Wanda are wonderful, I've told everyone I know about this place and I hope they are around for years to come I think I have found my happy place! I've already scheduled my next appointment.

I am conflicted writing this review because I really wish I could give them a higher rating. I came…read morein as a walk-in hoping that they could squeeze me in the middle of a beautiful Saturday afternoon for a regular manicure. I thought that they would be super busy given the reviews I read about this business and was really surprised that they only had one other customer.... Inside, the place is beautiful and clean. The tall, white, throne-like chairs seem to hint that you would be treated like "a queen." And the staff really do treat you like so. They were incredibly friendly and professional. The missing stars in this review are solely due to their poor nail work. From being too rough removing my cuticles, to leaving polish stains on my fingers, not filing/shaping my nails, to applying the polish patchy and clumpy...etc. Her technique was simply bad and very different from my previous experiences in other salons. Maybe this explained why they only had one other customer. The owner performed my manicure, so I don't know if they have other technicians that do a better job. I really do hope so because I think this place has great potential.

Bridget Jones has great hands. Attitude not so much. Roy was very good and Tracy is good.read more

I moved to Memphis from Chicago about 4 months ago and what a find. I had a 1 hour with Traci, hot…read moretowels, stones and a bottle of water for the ride home. One of best messages ever and $65. Love that its attached to a nail salon. Definitely will return.

Beautiful shop.I have a great nail tech. She is so sweet and great at what she does. BUT...PLEASE…read moreCOUNT YOUR CHANGE if you pay in cash. There is usually a very sweet lady at the register but today the heavyset Caucasian lady with glasses was at the cash register and she shorted me change....and didn't give me my receipt until I asked for it. They usually offer the receipt. Then I pointed it out to her that she owed me more money. She gave it to me without an argument....but that doesn't excuse what was done and she didn't apologize. So please count your change.

My nail tech was Henry. I think he did an ok job. He did cut me a little. Not very talkative. He…read morebasically just did his job nothing more nothing less. Vibe was ok. I had a pedicure done.