I think everything they offer at this place is just amazing, good for kids, teens, and adults. But my god if you cannot find staff who aren't some of the rudest people i've met in my life, then don't hire at all. The adult staff at other areas of the park are amazing, not all are bad apples, but please fix the behavior of the younger staff at the main pool.
I was here with my family and when we arrived to the pool, i mean everyone is super excited to go swimming, and then this staff, little big bigger of a girl, is just on our asses about EVERYTHING. Cant do this, cannot bring that, literally nothing. I understand rules and regulations, but you don't have to be condescending about it like you're in some power hungry struggle. She even came at my daughter when she had a sealed container of food that when she walked into the park, the two boy staffs didn't say anything, but of course when my girl sits down trying to just enjoy the day, mind you not even touching the container its under the chair, this lady is walking around, stops at us, literally SCANS everything we have with her eyes, kicks my kid out because she had a container of food she wasn't even touching. Like I said, i understand rules but you don't have to be an ASS when conveying those rules.
As an owner of a business, do some more team training for these younger workers because that was ridiculous. I could write a whole segment about the girls working the concessions but i honestly just do not have the energy too, moral of story, fix this behavior. read more