Horrible. ​I can't give a 0 or I would. I was literally refused service, passed around, and heard employees snickering over the phone and one say "i dont want to work with her." Im happy to take my business to someone that wants to do their job. read more

This is our second vehicle we have purchased from this location in the past few months. Sarah made the buying experience easy and quick. We knew which vehicles we wanted to look at and they were ready for a test drive when we arrived. We drove over an hour just to work with Sarah again. Highly recommend this location mainly because of our salesperson! read more

I bought A Nissan maxima from them , sold me a dream , now my car has coolant leak , oil leak , they also sold me the car with low transmission flui knowing these type of cars have sensitive transmissions . The car also. needs and oxygen sensor and they sold it to me like that read more

i would like to thank Wayne our salesman for a job well done we came into the dealership thinking there was no way we could come up with a truck that would fit our budget but Wayne and the Sales manger were very kind and new what they were doing my wife is a very shroud business person they worked with us and we walked out exactly with what we thought could not happen thanks to a lot of prayer and their kindness thank you very much we will recommend sandy Sansing and foley Chevrolet to anyone read more

Do NOT take your car here to be serviced. They charged me $2472 to fix my terrain and did not fix it. We took it back in and they let it sit for two weeks and still did not fix it. We called and never got a call back, tried filing a dispute and was denied because they claimed there was no error. These people are fraud and will rip you off. read more

Update: sansing still hasn't returned calls much less paid the bill for the repair to our truck. They sold us a truck that had an engine light on, their mechanic said it was just because it hadn't run for a little while. They said they would fix it if not. We bought an extended warranty to be safe. Took truck straight to their recommended diesel mechanic. 2 grand later and a warranty that doesn't cover anything they won't even return calls . At best terrible service, at worst complete crooks selling crap overpriced trucks that are falling apart. Going on 60 days with no return calls... read more

Sandy Sansing cannot fix my car he is a stupid idiot that should not be in the business they tried to fix my car on a recall screwed it up took 5 months and then they said they couldn't fix it stupid stupid never take a car there read more

UPDATE !!!: After my comment here, the dealer informed me that im no longer "welcome" to any Sandy Sansing Chevrolet locations for any kind of service. They also told me to take my vehicle to Pensacola or Daphne location like how i stated in my comment. Sandy Sansing Chevrolet (Foley, AL) dealer literally retaliated and opened a war to its customer over a negative review. I hope this experience i had explains what kind of service you will have IF you choose this location. I got an appointment 1 week in advance for my tire pressure sensors to be replaced and when i dropped my truck they called me and said that the truck is ready BCS they do NOT have the tire pressure sensors in stock so it will be sometime after 14 days.! Are you kidding me.?!!!!? I literally created my appointment for the bloody TPS replacement and you guys didnt even bother to check your stock in advance.? Btw NO.! The truck is NOT READY Ms.Cynthia Valbracht .!! HORRIBLE place and uneducated workers.! Stay away and go to Pensacola or Daphne. read more

Consistently great experience in parts, service, and sales! Good location and they'll go out of their way to make everything as easy as possible! read more

This has been the best car dealership I've been to yet. All of the staff is extremely courteous and has great customer service skills. Today I utilized the service area at Chevy and was recommended to Chuck by a great friend. I was blown away at how knowledgeable he was on my car and how quick and fast I was in and out of the facility. Now keep in mind my car is covered by warranty and a Cadillac ATS so not a Chevy I had been having transmission issues and my center console wasn't working which was affecting my entertainment system & air conditioning (99 degrees by 95% humidity). Chuck had me in and out with a transmission flush and a fixed center screen with a oil filter & oil change in 3 1/2 hours. The entire establishment is tremendously clean and well taken care of and especially for the area of which the cars are repaired. Thanks Chuck for making a stressful event relatively simple and quick! I highly recommend if you're having issues with your car to give Chuck a call and see how he can make your vehicle run like new again! read more

Sandy Sansing Chevorlet - Thank you for the service ! - Car Dealers Near Me - Foley, Alabama

I asked for a transmission service. After removing the pan and fluids, they didn't have the filter and promised to get it first thin in the morning. The next day they told me to come in at closing time. New owners to me mean pour service. My last service writer quit. Wish I knew where he went. I'll have to go to Pensacola or Baton Rouge for vehicles and service. read more

Excellent and knowledgeable service! Most efficient hard working sales people in the business. Go see them you won't be disappointed!

BEWARE: STAY AWAY from this dealer for Auto Service. We took our car in for standard 10 Qt Oil Change and Tire rotation. They charged $189 + $35 Shop Supplies ($224 + Tax). The Labor portion for the oil change was $87.Are you kidding me? The same service at this dealer last time was $107 (Labor Included) +$25 Shop Supplies. So how did it go up $92 from the last change? After Haggling with the service advisor, he gave 10% off and removed the Shop Supplies charge, so the total Bill was still $181. NOT friendly and NOT accommodating, they have lost a lifetime customer for SURE. read more

I made an appointment to have an airbag changed in my vehicle. I showed up on time they were ready they said they'd have it done in two hours it was done in about an hour and 40 minutes and done properly. From the time I arrived in the service department greeter found out who I was and what I was there for and paired me up with the right service writer until the time I left things went very smoothly I can't think of anything to complain about. 5 stars is walk in water 4 stars is darn nice ship and smooth sailing. read more

I bought my 2019 Silverado from this place when it was Southern Chevrolet. It was a pleasent experience, and I had all my maintenance needs done there for 4 years. BUT, now that they have been bought out by Sandy Sansing, the service is terrible! I took the truck in a few months ago to have the tires rotated and aligned. When I picked it up, I noticed they didnt rotate the tires, and that it was still pulling to the right like it had been before the alighment. I also noticed that it was steering a little squirrely. When I did a visual inspection I observed the upper control arm didnt have a nut on one of the bolts that secure it to the frame. Although I know they dont loosen that particular nut to do an alignment, I also know you cant align a tire with the entire upper control arm rattling all over the place. Very dangerous situation. When I took it back in, the service tech was abrupt and taciturn. I didnt hear from them for three days so I called and was told the truck was ready, and the front end had been tightened up. I checked it closely this time and observed that they had rotated the tires but had not done anything to correct the upper control arm. When I pointed it out to the service tech, she gave me some song and dance about having to special order the nut that goes on the bolt to secure the swing arm, and that she couldnt find one. She offered no explanation as to why they tried to get me to drive off with the front end in such a dangerous state. She also told me that although I had purchased a special package that allows me to have an oil change and tire rotation twice a year free, I would have to pay for the rotation because I didnt get the free oil change done simultaneously, lol! I told her just to do my free oil change so the rotation would be free and that I would come back for it. She then told me that an additional after market warranty I bought from the dealership for $2,800.00 (when I bought the truck) wouldnt cover fixing the upper control arm because it didnt cover replacing or tightening nuts, lol! I told her just to give me the keys and left. I went one block away to a suspension place. They had the "special order" nut she said was on back order everywhere, and fixed the upper control arm in 10 minutes, for 20 bucks. Do yourself a favor and have another Chevy dealership service your vehicle. read more

My sons truck has been in the "service" center for nearly 3 weeks. Little contact because phone is rarely answered. When contact is made, my son is consistently told the part will arrive the next business day. The only service he's received is lip service. This truck is essentially being held hostage. It's just BEYOND BAD BUSINESS! read more

Took 3 different calls to get someone to answer in Service Department. After getting through it was going to be 2 weeks before a oil change could be scheduled. Have been a Customer for 3 years having both of our vehicles serviced. Previously it was a couple of days to schedule appointments. They have lost my business. read more

This week I had a fuel tank strap break lose and I had my Yukon towed to this dealership. They were very friendly and called me with the repair cost. $885.00 with 3 hours of labor. They attempted to justify this cost by saying the fuel tank had to be removed because of rusted bolts. I knew this to be untrue. I took it to a competitor less than a mile away and asked them to put my truck on the lift and take a look. The two bolts holding the two straps on were easily removed and both straps replaced in under 5 minutes. Parts and labor cost $105.00. I was so disappointed with that level of attempted price gouging and outright fabrication of the repair needs. Beware of this dealership read more

From out of town (Columbus, Ohio - but Roll Tide!) - visiting family for Christmas - we heard a weird whining noise coming from our new Tahoe engine after arrival. Called to get an appoint but was told they were booked until Jan 2. Drove up to see if a technician would 'just listen' to the noise to confirm or deny a problem and put our mind at ease? By chance was introduced to Darrin (General Mgr) who brought out Ryan (Shop Foreman) who immediately named the issue within one second! Then Ryan spent 30+ mins calling around for OEM or after market part - which he found in Pensacola!! Went from no chance at appointment before we made the return trip, to 'wing & a prayer' drive by, to RED CARPET service from the most service oriented professionals/ gentleman in the industry! We can't thank Darrin, Ryan, & Will Vasquez (Scheduler) for their grace, service, and professionalism! We are so appreciative! Jackson Family Christmas 2023 read more

Had a great experience at the service department. The waiting area is clean and comfortable. They have a table with coloring materials, books, and toys for little ones. They also have fresh coffee, bottled water, and snacks. The service team member, Cindy, was knowledgeable, helpful, and friendly. She did not try to push any unneeded services like other dealerships. She explained the work needed in a clear, easy to understand manner. The only drawback was the work taking over 2 hours. Overall, the service department did an exceptional job. read more

Bought a car from these guys. The whole experience was very painless. Rick Welsh was my salesman and he was absolutely awesome. If you need service you want Robbie Lightfoot or Donald Kircharr (spelling?) as your technician. They have both been there 100 years. It was a bit of a drive for me from Grand Bay, but they, hands down, had the best deal. Will absolutely recommend to my friends and family. read more

This car dealership should be shut down. Smiling, lying, good Ole boys just hustling people out of hard earned money. They play the old bait and switch game. "Well sure we advertise that gotta add....well, lots of stuff". "Have I introduced you to the Lie master 5000"? He's the sales "Manager". This is the old school liars banquet. They will sell you anything and laugh about it. You have been warned. read more

Recently, I've relocated from New Orleans, Louisiana to Southeast Alabama. This is the third time I've brought my vehicle to a dealership for a recall service, but my visit at Southern Chevrolet service department is the first positive experience I've received from a dealership! Though they were busy, everyone I came in contact with were friendly and helpful, and my vehicle fixed and ready to go in less than 1 1/2 hours. I want to send a compliment to Ashley who requested the recall parts for my vehicle and who called me a few times to help me set my appointment. Thank you all for your excellent customer service! read more

I am here from Arizona and had a scheduled appointment for service on my truck Scott the service advisor was an arrogant and very disrespectful person with the customer service of a damn post. But definitely came across as an all knowing mechanic that really wasn't!! When other people knew who I was referring to without even saying his name says it all! read more

They are so over priced, and the managers act like they are better than everyine. Left my keys on the counter, and they said they're over there, let me go get them. Don't bother. Worse dealer in foley read more

Patrick was awesome- we purchased a 2018 Dodge Journey about 6 months ago and we have really enjoyed the vehicle with absolutely no issues! Patrick has even gone the extra mile to check up on us via phone call to ensure we are still doing well and happy with our purchase! If you're in the market for a new or used vehicle- give Patrick a call! Tell him Stephanie Johnson sent you! read more

This was my first time purchasing a newer vehicle. I've gone looking before, but never actually bought one, until I met Mr. Terry. He wasn't pushy at all, just gave me straight answers to all of my questions. It seems like this company has a good working relationship with lenders, so that could be an added bonus. I got a great vehicle at a great price, and didn't have to deal with any b.s. Thumbs up. read more

Wonderful place. Great deals very helpful this is my second purchase from them. I will make all purchases from them

Southern Chevrolet always has the best deals and most friendly staff. We've bought several vehicles from here over the years and their team makes the entire process go smoothly. Mark Manly was our car salesman and did a great job at making sure we were happy with our purchase! We'll definitely be back in the future. read more

Robby was a great help with helping me pick out my car! I will definitely be buying my next from him as well!

I was very impressed with Southern Chevrolets service dept. My Silverado decided to start missing while driving into town so I pulled into Southern's service dept. Liz Watson greeted me immediately...wrote the service order...took my info and said she call when it was repaired. A few hours later I was on my way home. Thanks Liz for the very professional service today !! read more

Went to Southern Chevrolet and wasn't sure what I wanted but Rick Welsh was very helpful and I have a beautiful Impala. Thanks so much

Go elsewhere-this place can't even provide you with a price when you contact them and ask about a used truck. I've since seen similar experiences others have had in reviews on the net. Life's too short to put up with nonsense and you're a cash in hand potential customer. read more

We needed some emergency mechanic work done on our Malibu. To make matters worse, we were in NOLA and our daughter was to bring the car to us the day after the car started to act up. Adam/Service and Parts Dept went above and beyond to help us get the car in the shop on short notice, repaired and back on the road. As for cost of repair; very reasonable. We won't go anywhere else in the future! read more

I bought an explorer here from Michael Porter seven years ago and I am still in love with it. The entire sales staff is so friendly and positive. The service department take great care of it. John and Lisa are so friendly and helpful. I am always greeted warmly and feel like I have been welcomed into the Southern Chevrolet family. My vehicle is always taken care of promptly and they don't try to get you to fix more than what needs to be unlike other places. I highly recommend this dealership for purchasing and service! read more

On vacation and of course the engine light comes on. Southern Chevrolet came to our rescue with the best customer service and attitude I've ever experienced in a dealer. Knowledgeable and replaced a faulty sensor in a day and offered us a loaner vehicle so we weren't stuck waiting around. I was definitely impressed. read more

Had Hope Roxas help me with a few cars I am in market to buy soon and was the best sales person I ever had, will be coming back to see her in few months to get my requested cars and trucks. thank you for all your help, plus had my truck serviced and got just what I wanted in that. only thing is wish they had a little café and better seating in waiting room desks to do work on too. but was very clean. read more

We had a major oil leak while on vacation and over a thousand miles from home. Everyone was so accommodating and were able to give us a fast diagnosis and resolution. We are so grateful for their help. read more

Excellent and fair service. Very considerate of out of towners. Mitch was the best and courtesy driver Bucky took good care of us. You can trust this service department. Vehicle running great now. read more

Wonderful experience. This is our second Tahoe from Southern Chevrolet. The first was like a member of the family 250,000+ miles of dependable comfortable travel for business and pleasure. A great vehicle and great dealership. We are impressed with the excellent attention and service we get from Steve, Mark and everyone at Southern Chevrolet in Foley. We get excellent care and service. read more