Nick Freeman, District Manager for Advanced called me after I lodged a complaint throughout…read morecustomer service. He was so nice and apologetic. He took action immediately and not only said dogs are allowed but so am I Thank you Nick for caring about true customer service!

The prices are extremely high, but at times I have had to use them. They definitely need to…read moreorganize the Raymond store. I have called to see if a part I needed was in stock at the store and upon arrival at the store, the guys couldn't locate the part. This has happened to me twice recently. The majority of the staff are young guys who don't last long. The older parts guys are the ones you need to deal with, and with any luck you might get what you need. But if it's not an overpriced jug of oil, or a bottle of car wax, you'll probably have to source your parts elsewhere.

I went this morning to get my headlight replaced…read more Spoke with the store manager, Moriah. she was so kind and helpful. She got me the right replacement and not only put it in for me, but took the time to show me some of the things I didn't know about. My husband used to do all this stuff. I didn't even know how to open my hood. She was so kind and helpful. I told her thanks for not making fun of me. I am legal now - all lights are working. Thanks Moriah.

I just went there today. I was very nicely greeted by Mariah. I needed my battery tested. I then…read moremet Mike A. As I expected, it needed to have it replaced. Mike was kind, helpful, and very accommodating. In a short period of time I was driving away with a new battery replaced by Mike. Thank you to you both!!

Recently I was looking for some information regarding a Toyota, and when I search I look…read moreeverywhere! I happened to get a call back from an employee at McGee Toyota in Epping NH. I thanked the woman, whose name is Amanda for calling back, however I live about an hour south of Boston, and that was just too far for me to go. I did have some questions, which she very kindly answered for me, and we communicated back and forth for a while. Even though Amanda knew that I would not be buying a vehicle from her dealership she continued to provide me with all the information I sought. That is certainly great customer service. You have a great employee in Amanda, McGee Toyota! Well done.

I purchased a Subaru Impreza Sport from McGee Toyota of Epping in May. I want to start by saying…read morethat I do genuinely like the vehicle itself. It has been a good car for what I needed, and I appreciate having reliable transportation. When I first came in, I was looking at vehicles because I genuinely needed one, not because I was casually shopping for an upgrade. Once that became clear, Dave Jarry worked extremely hard to make the sale happen. In fact, I've never had a salesperson put that much effort into closing a deal where it seemed clear I didn't have much leverage as a buyer--I had no down payment to offer and was already shopping within a limited budget. At the time, I appreciated that effort because I needed a vehicle. Unfortunately, looking back, it felt like the focus was more on getting me into the vehicle than making sure I fully understood everything that came with the purchase. After bringing the car home and spending more time with it, I noticed several things that were not obvious at the dealership. The paint has damage in multiple areas, including chips and cracks that appear to have been covered up with touch-up paint that did not hold up after normal weather exposure. There are also signs of previous repairs, including a bumper color mismatch that is very noticeable. The CarPlay unit has markings that suggest it may have been replaced at some point, but that was not mentioned in the listing or during the sales process. I understand this was a used, 10-year-old vehicle, and I did not expect perfection. However, for a vehicle with previous accident history, I feel more transparency about repaired areas and cosmetic condition would have been appreciated. A Carfax link alone doesn't always tell the whole story of a vehicle's condition. The biggest frustration came during the financing process. I was told a soft credit inquiry would be run through one specific lender, but multiple credit applications appear to have been submitted instead. Nearly three months later, I am still receiving denial letters from lenders I did not expect to hear from. That has been extremely frustrating and has made the buying experience even more stressful. I also felt pressured into additional products and add-ons that increased the final cost by around $4,000. These were things I did not want or feel I needed, and it changed what I originally considered a reasonable purchase price. I'm grateful to have a vehicle that I enjoy driving, but the overall purchasing experience has left me disappointed. I don't regret the car itself, but I do regret not having a clearer understanding of the vehicle's condition, financing process, and added costs before signing. I would strongly recommend that anyone shopping here carefully inspect every detail of the vehicle, ask questions about repairs and history, and closely review every added cost before signing. Based on my experience, I would not personally choose McGee Toyota for my next vehicle purchase.

The level of service and expertise that Mahoneys provides is unparalleled…read more Professional, honest and the most knowledgeable in their field. They have worked on all our equipment for over 30 years and I wouldn't think of going anywhere else.

John was great to work with. I was the first to reply to an ad for a used truck cap, and he held it…read morefor me until I could get there from CT even though other people made offers. Really nice folks and great service!

Excellent service and are very knowledgeable of their products…read more Presley is their rescue dog and is extremely friendly

These guys performed major work to my 2016 rubicon involving axle gears, suspension, steering,…read morebrakes, heavy duty everything all around. The work was done on time and completed perfectly. I would absolutely recommend Ratchets Auto Works to anyone. They need a bigger sign out front though !

From the owner: Our mission is to provide the New England area with high-quality parts and professional service,…read moreour team of ASE certified technicians can tackle any job to take your project to the next level. At Ratchets Offroad, we're always ready to help make your dreams a reality.

I would like to start out by saying I was in the wrong, I should've asked the office before going…read moreback into the yard, and I apologized for it, especially after saying I was going back to my truck to get some cash. But did Stu have to call me an asshole? Did he have to say don't ever come back again? A mistake like that immediately goes for him to say that? Just wanted put that out there. Kept my mouth shut, apologized, and just left. Only person I dealt with, so do not know how anyone else is in the office, but this happened today.

I would like to start out by saying I was in the wrong, I should've asked the office before going…read moreback into the yard, and I apologized for it, especially after saying I was going back to my truck to get some cash. But did Stu have to call me an asshole? Did he have to say don't ever come back again? A mistake like that qualifies him to say that? Just wanted to say that. I do hope ya boss looks at this, and when a person makes a mistake this Is how ya treat him. Happy new year!