I sent my glasses in to have repaired. I included ''straps that held them around my shoulders''…read more The bastards did not return them with my glasses. They do not respond to emails, nor my phone calls. The NC Attorney General now has a complaint on them.

Worst customer service ever. On day one I called their number that I had to look up with their…read moreaddress, it's nowhere on the receipt. I selected 1 for service, it goes to a fast pulsing tone, that's four yesterday and today. Yesterday, I selected 0 for the operator and got an answer, the guy would not give me his name but took mine and my number and said he would have HR? call me back and that the service people are probably on a break or to lunch. Needless to say, there was no call back. Today I call and same tone on service and when selecting operator, someone did answer and set the phone down. Terrible phone etiquette. Do not buy from Costa, you will not get good products and there is ZERO customer service. I disputed on my credit card. I bet they answer them. Will follow up later.

This place stays busy and it is a decent place to get your eyes examined. The optometrist is very…read morenice and knowledgeable. My only complaint is I don't feel they have the best selection of eyewear. I will say I do not like glasses so my viewpoint is probably obscured somewhat. I felt that their pricing was quite fair compared to others. If you're just needing a basic eye exam along with glasses or contacts I highly recommend. I will add they do have some designer wear but not the collection I have seen at other establishments, that is the only reason for the 4 star.

The customer service was really good. Unfortunately I can't remember the name of the associate…read morethat assisted me but she was well versed in the options that were available to me and she answered all of my questions with ease.

Location: 1128 Highway 20 West Suite A Mcdonough, GA 30253…read more The customer service here is horrible. I would not recommend anyone to go here. I arrived at 10:30 and left at 1 o'clock. Multiple people who came an hour after me were in front of me. I had to beg someone to assist me, and finally Sarah was the one who helped me. This location needs a complete overhaul of the staff. Horrible -- I mean it, it was almost a traumatizing experience, and I'm not even exaggerating. I would not recommend anyone to go here.

From the reception to glasses selection I was treated with the utmost respect. My eye exam went…read moresmoothly. Bria helped me with glasses and checking out she was so sweet.

I had two appointments that were re-scheduled for various reasons by the practice, all were…read morecanceled by the practice when I got there. One time was because the doctor was in surgery that day, the employee should have known this when I was called to re-scheduled. The second time was for a cataract consultation, when I got there for the 9:15 AM appt. I waited 40 minutes after appt. time and ask what was taking so long, they said I was next. Two more people were called, at 10:15 I ask the desk why, this is when I found out it was for a "cosmetic" consult. I said it was supposed to be for a cataract consult. At this time I ask them to cancel my appt, I was going back to Clayton Eye Center where they knew what they were doing. I don't believe the employees know what they are doing, it is chaotic. I have to travel from Jonesboro to Locust Grove, it was a waste of my time and gas. This us unacceptable for a practice that was highly recommended.

I have been going to Takle Eye Group for 4 years. I will not be going back! I was to pick up a new…read morepair of glasses today. The technician called and told me when to come in. I arrived at the office only to be told that nobody was there to help me. One of the receptionists handed me the case with the glasses and said to come back if I had any problems. They have never been fitted or adjusted. Unacceptable! Buy glasses somewhere else!

You won't get a better eye exam and prescription anywhere. Dr.Adams is the best- His office staff…read moreif friendly and helpful. Covid precautions followed. He does a very thorough exam , and my glasses are always spot-on. Would give 10 stars if I could

friendly people my glasses look great and it was very helpful with insurance and picking out my…read moreglasses

Me and my family have been using Dr Fallas and buying glasses there for years. I just brought new…read moreglasses 2 months ago and decided I would get some cheap glasses on line to work outside in. They gave me my rx but refused to give me my pd - saying it was proprietary. I had always thought of him as honest and fair. Obviously I've seen a new side to him and will take my business elsewhere. He only cares about the money. Very sad

I love Dr. Falla and he is a good man. But after being treated rudely by one of his receptionists…read morethis morning when trying to correct a scheduling error that was clearly their fault, I won't be back. She was extremely rude and argumentative, kept shaking her head and making smacking sounds while trying to find reasons why it wasn't their fault, etc. when all I wanted to know is if they could fit me and my wife in, in spite of the error. I finally heard enough of her sarcastic and rude mouth and walked out. Wont be back. And their website doesn't allow you to leave any type of message for anyone other than the same people that we had the problem with.

THIS REVIEW IS SOLELY PERTAINING TO BOSTONIAN CLARK STORE…read more When I entered the store, I was greeted by the associate at the checkout desk and began looking for the item I came for. I found the last pair of boots in this size i was looking for but they were in terrible condition--scuffed and beat up to the point that they looked like a return. I asked if there were any others in the back. The associate checked and confirmed this was the only pair. She kindly offered to use a product to clean one boot, which improved its appearance. I thanked her and asked if she could do the same for the other boot. At that point, what I assume was the store manager turned around and said, "Ma'am, it's just a demonstration. We sell the product, and we're only supposed to do one boot." I explained that I wasn't asking for a discount or a freebie--I simply wanted to purchase boots that looked new. Her response? "We sell the product, and we're only supposed to do one shoe." I was stunned. I told her she was missing the point: the boots looked worn, and I was asking for a quick cleanup so they looked like a new item. She refused. I walked out, deciding not to spend my money with people who clearly didn't want the sale. Later, because my brother really wanted those boots and time was short, I went back to buy them. Ironically, when I returned, the boots had been cleaned up and looked much better both pairs --exactly what I had asked for earlier. So, the store lost the sale initially because the manager refused to provide basic customer service. I cannot understand why it was such a big deal to clean both boots for a paying customer. I wasn't asking for a discount or special treatment--just a product that looked new. Instead, I was met with attitude and inflexibility. This experience was disrespectful and showed a complete disregard for customer satisfaction. The only reason I completed the purchase was because it was the only store with that size and style, and my brother insisted. Otherwise, I would have gladly driven an hour to another location or ordered online. Moving forward, I will never shop at that store again. This store needs serious training--especially the manager--to understand that the goal is to maximize sales and treat customers with respect, not to flex authority at the expense of service.

This was our first time at this particular Tanger mall location. It's nice there are signs coming…read moreoff the highway to get you there quickly. It's right off the highway which is nice. We parked at one end of the strip and walked the whole place and circled back by going down the line of shops across the way. It's not really pedestrian friendly but doable. There is a little bit of everything there. The whole complex was clean. The restroom was clean and included toilet covers which is nice. It also had this huge rocking chair perhaps for nursing mothers? Or just anyone to rest a minute. The stores were all clean and the staff everywhere were so welcoming. Saying hello when we came in and thanks for coming when we left. It was crazy how many people worked at the Coach store. There is a little bit of everything including two children's stores and a few athletic places. It's a great place to shop For shoes especially sneakers. We will definitely be back.