Came in for my eye exam with Dr. Phlong. Upon arriving I was greeted and told to sign in. The front…read morestaff were very friendly and informative. Due to the new years rush I did have to wait about 15 minutes past my appointment time but everyone was apologetic and once my name was called it was a smooth and thorough appointment. I would recommend this location for an eye exam as it was easy to book online and there's ample parking.

I went to Lens. Crafters in the Pavilion in Fayetteville looking specifically for some Ray Ban Meta…read moreglasses for my wife. They had them on the display but the sales woman let us know this particular model was unavailable. She let us know that they are out of stock. I asked if she could check other Lens Crafters and was told she did and that no one had them. My wife asked if she could be put on a call list so that when some came in she could be notified. She took my wife's information and sent us on our way. We left the Pavilion and went straight to Cumberland Mall to go to the Apple Store. We also went into the Lens Crafters there and they had the Metas my wife was looking for....the same ones that the Pavillion said were out of stock and that no one had them. I will go to Cumberland Mall from now on.

They need to do better. It took a month to receive my trial pair of contacts. I only found out they…read morewere at the store after calling. No one contacted me. I get to the store and they hand me my contacts in a plastic zip lock bag and tell me to wear them for a week. No contact solution. No instructions. I went back in to ask about a trial size bottle of solution and was told they only give out the solution if the customer ask. I also asked about frames I picked out during my eye exam appointment. I was told they didn't see a memo of me picking out frames & I could pick some out again. No thank you. Choosing this place was my fault. I meant to make an appointment with LensCrafters where they know how to take care of their customers.

12:00 appointment and did not walkout til 3:00pm. Never ever…read moreagain. So unless you have an entire day to waste do NOT go in. It's not worth it.

Long waits, unskilled staff, and a lack of follow through...These are biggest challenges...read more

This is the first time at this location, and I was pleased. I usually go to Vision Works in my…read morehometown Miami, Florida but I decided to visit this location since I'm up here for business. They didn't have the glasses that I wanted, so I chose the next best pair. Reason they didn't have it is because the pair I wanted was in Miami. But, they have really nice eyeglasses and shades here. They also have a sale for buy a pair and get the other for 50% off. I'm sure that you will find glasses or contacts that will fit your every day lifestyle. Brian was really knowledgeable and friendly. He got me in and out really quickly. I will be back in a few days to pick up my glasses.

Dr. Roberts handed me my eye glasses and contact prescription without signing it and spelled my…read morename wrong. He directed me to the Stockbridge Walmart to pick up a sample pair of contacts and then order the contacts if the samples worked out. He did not sign the prescription or print his prescribing number on it. it is a worthless piece of paper. This entire situation has taken me days on end to get nowhere. Do not use this Dr. He is worthless. Absolutely horrible.

Dr Roberts is excellent. He and his staff take excellent care of you. He uses the latest technology…read moreand equipment. I moved 5 hours away but travel back for my annual appointment because he's that good and I trust him.

I love Dr. Brown and the entire staff at Visionary Eye Care. Such a wonderful environment and…read morelovely workers. I can't see myself going anywhere else.

I am trying to warn everyone about Dr. Brown and his staff, at Visionary Eyecare in Fayetteville,…read moreGeorgia, but it seems they are right behind me and deleting my reviews... I have never complained about any business before but this is horrible and needs to be heard. Before writing this, I called the specialist I went to to make sure the paperwork they sent to doctor Browns office included the diagnosis "Nuclear Scloerosis" (Cataracts) and it did. When I called Doctor Browns office a few days ago, Sarah said she did not see that on the paperwork... it seems Dr. Brown does not read Eyes well nor does his staff read paperwork correctly. In a nutshell, I have recently learned I have Cataracts, and not from Dr. Brown, my eye doctor who I have had three exams with over the last year and who, according to his website, is supposed to be a specialist at detecting Cataracts. We all make mistakes, this is true, but when I repeatedly went into his office saying that they were missing something because I could not see well, I was told that is was probably allergies and was given eye drops to use for two weeks. I did as I was told but the problem did not go away. When I called the office to tell them so, Sarah, his front desk person, told me "Ms. Flynn, I don't know what to tell you. Dr. Brown says you are fine and we are seeing a lot of allergies right now so that MUST be it"... so I went to a specialist and learned I do indeed have a problem, actually two, that require surgery. Not detecting my Cataracts after three exams, from a doctor who is supposedly a specialist at detecting Cataracts, that's not good....but on top of that being treated by the staff as if I'm crazy because I keep going back telling them there IS something wrong... WOW! when I called Dr. Browns office after my diagnosis from the specialist, she (Sarah) denied seeing my diagnosis of "Nuclear Scloerosis" on the paperwork they sent over..... and told me if I came in the office to express my dissatisfaction she ( Sarah) would call the police...they have a very small office and don't want anyone to overhear how incompetent they are. It's been a nightmare with these people... go to a real doctor!

If I could give zero stars, I would. I have tried to contact this specific place four times during…read moredifferent days during different hours and I have yet to be able to get an appointment because the doctor is never in. What is the point in having a vision center in Walmart if no one is ever going to be there to make an appointment or to help customers.

Stay away from that place, they are haughty and arrogant and have no respect for their Customers…read morepoint of view; especially that Payne woman. I feel like I must have been her first customer ever. She was so unaware of her surroundings. These folks get me charging top dollar, giving bottom talent.

I noticed this place when I was picking up a doordash from the Chipotle next door. They offer…read moreglasses the same day as the exam so I figured I'll give them a try. Tatiana was very helpful and explained everything to me in detail about the process. The eye doctor was virtual that was new to me but she was nice too. I'll definitely be coming back here for another eye exam.

Let me get straight to it. I chose this place because they were in-network with my insurance and…read morethey are in my neighborhood. I called the number and scheduled an eye exam. I walked in and began to look around while I waited to be greeted. By the time I was greeted I had eyeballed all the frames in the women's section and saw NOTHING that I liked. I was finally directed to have a seat in the back to wait for the eye exam technician. The technician that performed my eye exam was cool. I can't remember her name but she was professional, nice & talkative. After my eye test, the technician dropped me off in a room, adjusted the eye device ( I don't know the technical name for it) & told me she would be back. A doctor appeared on a screen in front of me and did a virtual eye test. I don't know. It felt weird and impersonal. As soon as it was finished the technician came back to get me. I honestly felt like I was at a used car dealership at this point. They baited me with the BOGO special. BOGO to me means BUY ONE GET ONE FREE. Their promo was BOGO 60% off. Bottom line is that I paid close to $400 for 2 frames and an eye exam. They weren't even designer frames or trendy. I have style and EyeLab did not fit my style. To top everything off, I ended up going to Walmart, which I should have done in the 1st place. I received much better service and had a larger, more my style selection of frames. Joesph (EyeLab Manager, I think) was pissed when I called to cancel my order. He told me I couldn't cancel my order because it was already in process. LOL!!!! He also tried to get me to keep at least one pair but I declined. He was not one bit concerned that my eye needs were met elsewhere but more concerned with the loss of money at his store. Lucretia was a HUGE help. She tried to work with me on a payment plan for the frames and even added input while I tried desperately to find frames. It's a no for me on EyeLab. Go up the street Walmart. Better service, selection and price!

This place stays busy and it is a decent place to get your eyes examined. The optometrist is very…read morenice and knowledgeable. My only complaint is I don't feel they have the best selection of eyewear. I will say I do not like glasses so my viewpoint is probably obscured somewhat. I felt that their pricing was quite fair compared to others. If you're just needing a basic eye exam along with glasses or contacts I highly recommend. I will add they do have some designer wear but not the collection I have seen at other establishments, that is the only reason for the 4 star.

The customer service was really good. Unfortunately I can't remember the name of the associate…read morethat assisted me but she was well versed in the options that were available to me and she answered all of my questions with ease.

Just had my appointment with dr Montgomery. What a wonderful staff…read more My new glasses are "everything " It's just amazing how clear the world is. I've been to other doctors, but no one had figured out the perfection my new glasses are. Best eye care center in Ptc!!! Lacey

Having your business closed at lunch is ridiculous. of people work during Monday through Friday…read moreand to be closed during their lunch break it's just bad business practicing. It also shows a lack of customer service and care for community. If you're looking for somewhere convenient to help you take care of your eyewear needs then I would choose somewhere else.