Me and my family have been using Dr Fallas and buying glasses there for years. I just brought new…read moreglasses 2 months ago and decided I would get some cheap glasses on line to work outside in. They gave me my rx but refused to give me my pd - saying it was proprietary. I had always thought of him as honest and fair. Obviously I've seen a new side to him and will take my business elsewhere. He only cares about the money. Very sad

I love Dr. Falla and he is a good man. But after being treated rudely by one of his receptionists…read morethis morning when trying to correct a scheduling error that was clearly their fault, I won't be back. She was extremely rude and argumentative, kept shaking her head and making smacking sounds while trying to find reasons why it wasn't their fault, etc. when all I wanted to know is if they could fit me and my wife in, in spite of the error. I finally heard enough of her sarcastic and rude mouth and walked out. Wont be back. And their website doesn't allow you to leave any type of message for anyone other than the same people that we had the problem with.

Very professional very professional and courteous great staff. doctors were very knowledgeable and…read morewere very professional as well

This group is amazing. Doctor Kuang diagnosed the problem I was having in less than 10 minutes…read moreafter I had seen sixx other doctors, including another ophthalmologist who gave me eye drops and a prescription for new glasses. I can honestly say I have found my new eye doctor!

I've been coming to DePoe for the past 8 years that I've lived in Stockbridge. I appreciate that…read moreit's conveniently located, they typically run close to on schedule, and I rarely struggle to get an appointment. I went in recently for an emergency appt. In atypical fashion, my wait was much too long. Two people who arrived 15-30 minutes after me were taken to the back before me (even though I arrived before my appointment time). I was told I was waiting for a room to be available so I'm not sure why my wait was so long. Once in the back, the appointment ran fairly smoothly. The doctor was able to explain diagnose my issue quickly and send in an eye drop prescription for me that cleared it up. It worked well enough that I was able to cancel my follow-up appt a week later. The office is always clean and nicely organized. The staff is usually pleasant.

They are snake oil sales people disguised as an optometrist. Today I saw SEVEN people from the…read moretime I walked in until I was able to leave. They make you pay for an "optional" exam because the owner "believes" so much in the necessity of the exam. Never again! I highly recommend avoiding this practice. Find a good independent practitioner! I would give zero stars if that was an option.

Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!

Always great service,either there in the office or by phone.Staff and the doctor are always…read morepleasant and helpful

Nice staff, great prices that don't give you sticker shock! The Dr was wonderful! Listened to my…read moreissues and concerned and actually addressed them. There was no high powered pressure sales!! I highly recommend this place!

Let's be real, no one likes going to the eye doctor. But when you must go, Dr Jen is the one for…read morethe job. She is unbelievably thorough, personable, and honest. She spent the time to answer many of my detailed questions with in depth answers and examples. She has a way to translate such complicated science about the eye in an informative digestible way. I'm so grateful to have found her on Yelp many months ago! Special shout-out to Emily! As a first time client, she was inviting and frankly fun to talk to. Also she helped me pick out the coolest pair of new glasses. PS- Dr Jen mentioned my prescription had hardly changed, so I wouldn't need a new pair of glasses. What?!? I don't think I've ever had a doctor not sell me on something. You got appreciate the honesty.

As a patient of several years, it was disappointing to learn that Dr. Jennifer Badaracco has left,…read moreas I always appreciated her excellent bedside manner. My recent appointment with Dr. Lindsay Eisenberg was efficient; however, during the exam, the doctor used her fingers to demonstrate slanted eyes while discussing dry eye and made a comment about Botox in relation to this. This gesture and remark were racially insensitive and have no place in patient care, as comments and gestures of this nature affect whether patients feel safe seeking care. I have decided not to return. Overall, the clinic runs smoothly, and don't forget to request your updated prescription at checkout!

Office is understaffed -retired physician has not been replaced. Physical condition of the office…read morehas deteriorated/become rather run-down.

Went today but was refused treatment after learning that despite having 3 form of insurance, they…read moreweren't filing with anyone (might I say it was their choice) . I have Federal Davis Vision which I learned after the fact they don't take. By the way, I have been going there w/o issue for several years. Then they wouldn't bill Tricare for some reason, but if they checked, they would have seen that my wife at the time of service, was not on Medicare. I called Tricare and said they should have been billed but weren't, I would have to say this was all due to incompetent billing. Then they were yelling at me, said I didn't know what I was talking about. So that's why I verified everything. My advice, the front office is rude, not capable of taking criticism displaying a know it all attitude. I took my business elsewhere. And I'm not even going to get into the care that was provided last time which was largely indifferent. Btw, I have the same insurances,0n RR Medicare, which according to this office is different. I called them and was assured it was Medicare (as I pay the same Part C A and B premium), but I was rightfully told that the decision to bill is up to the practice. So you would think they would mention this to me, since I was ok with using RR Medicare in the past several years.So if don't want these hassles, all of which truly happened, then don't go there.

The Eye Center has a friendly, helpful staff that truly knows their business. There was no…read moreextraordinary example of how good they were. They simply did what they are there to do. Take care of their customers and provide the best optical service possible. Although, I no longer live in the area, I continue to patronize this group. I know that The Eye Center will take care of me, no frills no fuss.

My 1st time going to the Eye Center and I must say, it was a marvelous experience. Dr. G. Was…read morekind, caring, concerned and even showed me something based of my license photo. The young lady who assisted me in finding the right frame for my face and color for my complexion thank you. Thank you for making me feel so important. One happy Coustomer

Called to try and schedule an appointment was passed around through several people back and forth…read morefor almost 45 minutes on the phone. Each person who got on the phone seemed to not know what they were talking about and kept switching saying i needed a medical exam to eye exam. Communication was horrible, the final person who I spoke with stated that I couldn't even be seen because they have new doctors and the new doctors do not see patients that were from the previous doctors if its a medical concern with your eye. This is terrible, and bad business honestly. No care at all for the pain I'm experiencing. I will not be brining my daughter back either.

They are truly salespeople. We were late for an appointment and were told that the doctor would…read moreagree to see us if we paid for an extra service that wasn't covered by our insurance. I totally understand if we were just asked to reschedule, but I didn't know optometrists did shake downs.

My review is with the Optical Department only. Today I was banned from the optical department…read morebecause after 4 tries they can't get me lenses without scratches. It's amazing I can see them but they can't. I have been a patient of Clayton Eye Center for over 33 years. But now that the founder Dr. Smick has retired and the optical department has been outsourced, the service is not like it used to be. They changed the frame supplier and the selection now is overpriced crap. So being banned may just be a good thing. I will still see the doctor for my yearly eye exam but will get my glasses somewhere else. Dr. New took over Dr. Smick's patients when he retired and I really like him.

I can say to the doctors and the other staff is okay, but the people in bill and are ridiculous…read more They're charging before they even build an insurance company, which is ridiculous. And someone needs to really pay attention to that. I'm going to the media, justin farmer to get his help to get my money back that they overcharge me.I help met my auto pocket.And my deductible for the entire year, why was I having to pay eight hundred?And some dollars up front to have a cataract removed from my right eye that is totally ridiculous.No one could justify why these people or horrible when it comes to money . I had to go through my advocacy at the insurance company. They were trying to help me get my money back. Now, I was told yesterday by one of the representatives Melinda, that they submitted the payment, just put it back on my credit card. It's ridiculous, like I say you can't get any one upstairs to help. Watch this place. It's like a meat market. And I don't know how many people they've done like this. And cannot justify the charge.It is totally ridiculous.