I finally got everything finalized and my tags. Due to covid it took a long time. I am leaving a…read morefive star review because they could have sent me away as all the other big name dealerships have in the past. They worked with me. They got me financing that was lower as I have ever been quoted in the past. Gregory is the man there he got all my stuff figured out when other people couldn't. Yes there was fees yes it took a while to finalize. They put me into my truck on day one and I was happy waiting for my paperwork to finish. One thing to watch for is if your vehicle is from Canada the warranty may not transfer so be diligent in your research. With all the fees it was well below blue book.

Avoid Unique Auto Mall at all costs. I was dealing with Levar Davis to get a deal done. They ran…read moremy credit and the last thing they told me was that I was officially approved. But right after giving me the good news, the runaround started. Every time I reached out to finalize things, it was just non-stop excuses--saying the finance manager wasn't in, claiming they'd talk to the finance manager and call/text me right back, etc. Then they completely ghosted me. No real updates, no returned calls, just total silence after taking a hit on my credit. It's completely unprofessional to tell someone they're approved and then drag them along with excuses before pulling a disappearing act. Save yourself the headache and go to a dealership that actually respects your time and knows how to treat customers.

Do I recommend this place? Can't say I do. Here's what I witnessed there yesterday while trying to…read moreget some customer service issues addressed. An elderly woman is there with her son. A saleswoman is getting pushy with the woman. Woman wants time to think, saleswoman pulls out all the aggressive techniques, pushing her to sign immediately. Another couple was also waiting around for a customer service issue. (If you have a customer service issue you spend a lot of time waiting. Because that's not where they make money. So they just let you sit around all day waiting.) The husband expresses some support, telling the salesperson to back off and let the woman think if she wants. Immediately, another man, apparently a Payless employee, jumps up and starts lambasting both men to stop harassing the saleswoman! (It was pretty clear that the only person harassing was the saleswoman! Until this guy jumped up anyway.) The son and husband both affirm their position, and this Payless employee gets into the husband's face, asking if he wants to take it outside and settle the matter there! I couldn't believe what I was seeing. Neither could the saleswoman, fwiw. She was astonished too. Apparently this was outside the aggressive sales playbook. Anyway, the husband managed to diffuse the situation and the aggressive employee went outside himself. My customer service issue was not satisfactorily resolved. Neither was the other couples. So, all I can say is, be careful going here. You'll get pushed into something you regret and then neglected when it doesn't work.

Do not buy anything, from this unlessif you enjoy dancing with the…read moredevilshithole...les...lies....cheats....and steals....not a word , out of his mouth is honest...he just a lowlife scumbag...You Reap what you Sow...truth is....He anit worth the last shit I took...oh...and be careful...he Does not like curse words...he speaks like a 60 year old women who extremely Sick...Run as Fast as you can

by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!

I wish it didn't take a canceled order and the Yelp review to get a response, but Vincent went…read moreabove and beyond to correct the situation and reach out to me. I received the parts yesterday in order to make the necessary repair for my long road trip. For transparency, I've included screenshots of my initial reply and outreach as well as the responses after my order cancellation request. I placed the order on a Monday during business hours, requested a cancellation on the order online on Wednesday after not receiving an update or reply, and received follow-up on Thursday along with resolution. Vincent really came through, and we talked to clear everything up. They ended up covering the cost of the parts and shipping next day air which is way more than I expected, and I am very thankful. Regrettably, I can only give four stars based on the initial lack of response. Maybe the initial email I sent didn't go through, but Dave told me on the phone that he gets email notifications of voicemail left. I listened to the message before sending it on Tuesday. The subsequent calls at different times on Wednesday are indicative of failure to answer. I called (732) 212-6261 and pressed 3 to go to parts. I was sent to voicemail every time during business hours. No response was received until Thursday. The bottom line is I got the parts I needed, but it was without initial frustration. This parts department needs to review the gaps in messages coming through, voicemail notifications, and simply having staffing resources available to answer the phone during business hours. Thanks again Vincent for the stellar service. You saved me from having to rent a car for my trip. You're the MVP who came through to knock it out of the park.

I've been purchasing Ford OEM parts and accessories for years, this domestic supply chain like many…read moreothers warehouse and ship their products the most efficient way possible. I've never stepped inside this brick and mortar location and probably never will but apparently they do process a lot of orders through the ford.com website when it makes sense. I recently received shipments from All American Ford and have had no issues, all the products arrived on time and in good shape along with documentation showing I had purchased and received genuine Ford original equipment parts. I like that I can use my FordPass reward points and choose the shipping options that best suit my needs...

I purchased a vehicle from Windsor Nissan in February after being told I was approved with $1,000…read moredown. After spending nearly five hours at the dealership and completing what felt like duplicate paperwork I had already submitted in advance, I was informed at the last minute that the required down payment was actually $2,000. What concerned me most was that I did not receive or sign the final financing paperwork until approximately a month after taking possession of the vehicle. It was only then that I learned the arrangement was a lease rather than a traditional auto loan. By that point, I had already been driving the vehicle and making payments. As a first-time lease customer, I expected much greater transparency about the terms before taking delivery of the car. I travel for work and made that very clear during the sales process. At one point, I was even advised to use a Pennsylvania address for insurance purposes because it would better fit their financing requirements, despite the fact that I was not actually residing there full-time. That recommendation immediately made me uncomfortable. During my signing appointment, I specifically asked Terry what would happen if I moved out of state. I was assured that it would not be a problem and was told they had relationships with other dealerships that could take over or service the loan if I relocated. However, when I later moved and issues actually arose, I learned that this was not true. The assistance I was promised simply did not exist, and I was left trying to navigate the situation on my own. When I later explored refinancing options, I discovered that the vehicle's buyout amount was significantly higher than the vehicle's Kelley Blue Book value. The lender I spoke with advised that refinancing would likely not be possible because the buyout amount exceeded the vehicle's market value by thousands of dollars. Finding out that I was paying well above the vehicle's actual value was extremely disappointing and raised additional concerns about the overall transaction. Since then, the experience has been frustrating and disorganized. There appear to be multiple companies involved in servicing the account, including Windsor Nissan, NJ Auto Lending, and Alamo. Determining who handles what has been confusing, and there is no clear point of contact when issues arise. Different numbers text from different departments, and getting consistent information is difficult. The payment practices have also been extremely aggressive. Despite making substantial payments and actively communicating when financial hardship arose, my vehicle was disabled over a remaining past-due balance of less than $400, even after I had recently made a full monthly payment of $763. I requested a short extension and offered a payment date, but was informed the vehicle would remain disabled until the balance was paid. I understand lenders have the right to enforce payment terms. However, the lack of transparency, the misleading information provided during the sales and signing process, the confusing structure between the dealership and affiliated financing companies, and the complete lack of flexibility when problems arise have made this one of the most frustrating vehicle financing experiences I have ever had. If you're considering purchasing a vehicle here, ask detailed questions before signing anything. Make sure you understand whether you are entering a lease or a loan, what your buyout amount will be, how that amount compares to the vehicle's actual market value, what happens if you move, and exactly which company is responsible for servicing your account. I wish I had received clear answers to those questions from the beginning.

Had a slight glitch I booked appointment with Jen but when I…read morearrived they didn't have me on the schedule not to worry I worked with Linh Duong and she was so helpful. Linh got me on the schedule which I so appreciated. Asked if I wanted my car washed (it's free)....so yes and thank you. The process was streamlined and so easy after check in I was told to make myself comfortable in the waiting area. Free coffee and water is offered while you sit in the plush leather seats. A short time later a staff member came by with a basket filled with individually wrapped granola bars. Linh came over shortly after to inform me the inspection was done and I was just waiting for car to be washed. Soon after she came back with my paperwork in hand and showed me to the cashier. The car was spotless and I received my invoice which detailed all that was done and a print out of the multi-point inspection breakdown. I couldn't be happier with the service provided to me by Linh and the staff.....this location has excellent customer service. I will most certainly look to connect with Linh anytime I need anything done.

HORRIBLE!!! "BAIT and SWITCH" -- Called about a car that was on Car Gurus to see if car was on…read moretheir lot and available! We were told by Liz the car was there and to come in to talk to Mike. We told Liz we were coming from 45 minutes away and wanted to make sure the car was there and in good condition. She said it was an older car but "home grown" -- meaning: bought at Pine Belt Nissan, and was a one owner car that was being traded in and it was in the shop having a 100 point inspection and cleaned so we may have to wait when we got there. Long story short, after talking to the Salesman Mike Vargas and him giving us the run around and telling us it was a great car and he would bring it out. He tells us it was sold already and wanted to sell us a Hyundai. That's not the car we went for, and then he went and got a manager who said the car we were there for was sold 2 days ago!! When they all had told us the car was just brought in!! The salesman blamed the receptionist Liz and said the car was not marked "sold"! BS! They kept telling us it was in the shop for inspection and cleaning and then it turns out it was sold two days ago!! REALLY???!! Do Not Fall for their BS. Scummy Salesmen!!

Salesperson was professional and did not rush me through the process. Refreshing and hard to find…read morethese days.

Warning! They are falsely advertising cars with DAMAGE as if they are in pristine condition... They…read morerefuse to lower the price and are trying to find customers who they think will be fooled! Watch out! Buyer beware!!! INSPECT ALL CARS FOR DAMAGE, interior and exterior!

Definitely a satisfied customer, if you're looking for a great deal on a used truck this is your…read moreplace. They offer great customer service and they will go out your way to make sure you're taken care of and leave with exactly what you want. Operated by a family business which i love they have got my business from now moving forward!

NJ truck spot is a great dealership in many ways, they have a large section of truck across the…read moreboard from 14ft to 26fts box's and everything in between. Family owned business! Locals, and always getting new inventory in, trucks coming in every week. Busy location a bit hard to get to coming from New York but, great spot to look for a used truck! Ask for Omar was great to deal with, only dealership I've seen that goes the extra step!

Haven't even had my vehicle for a year and the transmission is already bad. 2016 dodge journey with…read more3 years of payments left of a car I can no longer drive AND I can't get another vehicle because I'm locked into these payments. I have reached out to them so let's see if they do anything to rectify the situation. I will update if they do!

OMG! Stay away. Very very far away. Maurice is a crook and this has been proven over and over…read more Just look at his IG page. He sells approximately 1 car a week and needs to say "another satisfied customer" to try and convince you. If you're really good you sell at least 20 a week. Over priced and down and out dishonest. He defined the word "used" car salesman. Even his wife doesn't go to him.