Matt was great! Took my car in immediately. He explained everything thats done and needed. See…read moreMatt!!

I had an awesome time with colin he took good care of me and thank you for letting me visit. I…read morelooked at the atlas cross sport

Took my BMW there and Nick and his team did a great job for me. Gad the check engine light on due…read moreto an oxygen sensor. On the way there, my water pump gave way, and Nick got this fixed as well. A very satisfied customer! Highly recommend!

I saved a ton of money and aggravation coming to Nick. Audi…read morewanted to charge me $18000 for a new transmission and mechatronic control unit. Audi was useless and Nick charged me a little over $7000 to fix my ailing S4. Yes, that's also a lot but a far cry better than what Audi wanted. I haven't had any issues since he repaired my car. He has done other work for me. He's polite and communicates with you and returns your calls in a timely manner. Just like one reviewer said, Audi can keep their fancy Starbucks etc. Thanks again Nick!

On July 26, 2026 John's Auto & Truck Repair, LLC. was called to the public marina dock in Long…read moreBranch on River Ln. to tow my Jeep and trailer due to expired plates on the vehicle. The tow truck driver was informed that towing the Jeep and the trailer would mean that my personal watercraft would remain abandoned and unsecured at the public dock. He informed me that I would be able to get the release paperwork from the Long Branch Police Department and retrieve my Jeep and trailer at 8 AM (when the business opens). The next day, I immediately proceeded to the Long Branch PD and got all of the paperwork in order with the appropriate registration. "Released" docs were issued. I called John's and spoke to the owner, who informed me that the company only accepts cash and that the invoice wasn't processed since he wasn't yet in the office. He mentioned he would call me back. As I sat in the bank parking lot for 30 minutes, I called the number back and spoke with an employee in the office. He mentioned that the paperwork wasn't completed, but that typical tows would be in the $300 range. I took out $500 as a precaution. When I proceeded to the business, he informed me that the owners were still on their way and would be there in 5 minutes. After 20 minutes of waiting, I proceeded back to the desk, confused as to why my Jeep was still not retrievable. John's Auto & Truck Repair has a contract with the Long Branch Police Department to serve the public according to its hours of operation. At this point, they were playing games about the pricing and holding my Jeep hostage while my personal watercraft remained docked and not secured at the Long Branch Marina. I informed the desk employee that I would be calling the Long Branch Police to rectify getting my vehicle back. He returned the "released" forms to me and encouraged me to give them to the police. The police dispatcher recognized my frustration and also my concerns for retrieving private property unsafely left at the city's public marina. Officers were dispatched to John's Auto & Truck Repair. Upon arrival, a husband and wife duo arrived on scene, exiting the car frustrated. The woman mentioned that we "spoke on the phone" and that they were "out getting parts." I was frustrated at this point because it was almost 9:30 AM. No citizen should have to wait 90 minutes at the whim of a towing company and cash deals with the police department to retrieve property. The total cost of keeping my Jeep and jet ski trailer overnight was $460.60. Luckily, I had the $500.00 on hand. The woman asked her husband to provide change, which he did so via his personal wallet. HMMMMM. Meanwhile, they had a difficult time retrieving my Jeep because they accidentally locked the keys in the vehicle. You really couldn't make the situation up. The police remained pretty silent on scene given their Department's contracts with this shady business. Finally, I was able to retrieve my vehicle. The expired plates, however, were missing. The owner informed me that they were taken by the Long Branch Police Dept. He gave me the screws to put my new license plates on the vehicle. This company deserves to be audited for their bad practices and unprofessional behavior. I can't imagine how a citizen might engage with this company not knowing their basic rights. You should be ashamed of yourselves.

My ford transit was having issues with the transmission but thankfully for these guys it's back up…read moreand running even better than before. For the price and quality of work, John and his team are definitely above the competition.

Bill was such a pleasure to worm with from the first phone call to pickup after repair. He kept me…read moreupdated throughout the process- with phone calls, not robotexts - made helpful suggestions, including what was necessary or not and a timeline for future work if I ever wanted to bother. And not just with him - like when to buy new tires. What a relief after decades of using service at dealerships. I will never get ripped off like that again.

Most trustworthy auto repair shop I have ever been involved with, Bill always explains the issue in…read moredetail and provides reasonable options. My go-to whenever my car has an issue. I wish I knew of this shop earlier!

The service is always great. They don't try to screw you over. It's simple, upfront and done right.read more

Yeah, they do a lovely job for a lot of money, like you would expect from a service dpt of a big…read moredealer. Their waiting room offers free food. That sounds great right? NOPE This food smells like a thoroughly baked urinary tract infection. Otherwise, yay!

Salesperson was professional and did not rush me through the process. Refreshing and hard to find…read morethese days.

Warning! They are falsely advertising cars with DAMAGE as if they are in pristine condition... They…read morerefuse to lower the price and are trying to find customers who they think will be fooled! Watch out! Buyer beware!!! INSPECT ALL CARS FOR DAMAGE, interior and exterior!

Erika is Pleasant and professional. The work was done at a fair price, and it was completed a day…read morebefore estimated. Highly recommended.

I need an oil change JA Auto Werks lead me here. Really glad they did. Very nice front desk and…read moremechanic. I was in and out and less than a half hour. I'll definitely go back grateful for their honest kind people.

If you ever see a pink elephant, just like I did, this is where you need to take your car to get…read morerepaired.

Brian is a total professional. Quick estimate great follow up and repair. Fair price. Totally…read moresatisfied. Would highly recommend. Now my go to place but hopefully never needed.