Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Luis and team were wonderful to work with. I had never done a backyard remodel so I appreciated…read moreLuis taking the time to walk me through the process, the materials/samples, and what he would recommend overall. I couldn't be happier with how it came out and can't wait to start enjoying the space. Highly recommend using them for any landscaping needs!!

Fast and easy service! He came out right away for a water leak and fixed our irrigation system no…read moreproblem. Definitely recommend

Jorge and his team were incredibly professional, prompt, effective, and thorough. We needed the…read moreremoval of an invasive tree, landscape installation with new plantings and drip irrigation, and multiple transplants. Their pricing was incredibly fair and the team did a great job while being highly efficient. Afterwards, I realized there were a couple of our existing plants that could do with a transplant once. We asked Jorge if he could help and he had his team out the next business day to complete the request at zero extra cost. Would easily recommend him and they team to anyone. P.S. The bad reviews here clearly say more about the person behind the review than they do about SB Evolution

We found that Santa Barbara Evolution listened to our needs and supplied the supplies and services…read moreto meet those needs. Francisco always notified us when he was on site and when he left. He worked independently to accomplish the work outlined in our contract. We were very satisfied.

We had the slate flooring in our home cleaned and sealed after a pipe broke and flooded our home…read more Once all reconstruction was completed, the floors were done by 805. They did a stellar job and the floors are super clean. Communication was great and everything went well. The insurance company paid for the job, so I'm not certain what the costs were. They did pull some paint off a door where they taped up some protective plastic sheeting. I'll contact my GC to have that resolved.

I reached out based on the Yelp ratings, which seemed stellar. Shocked at the experience…read more First off, we scheduled a date and time for the estimate. After nothing for 30 minutes past the time, I call and they said they would be there in 20 minutes. Shows up one hour past the scheduled time...it happens, I understand, but maybe you should at least apologize and give me a heads up? Apologizing after I call you out is not comforting. Very nice in person, Takes measurements and discusses. This was a Friday, so I understand we might not get the estimate soon. I'm told, if not this weekend, I'll get it to you by Monday eod. No worries, that's reasonable. Heck, it can be any day, just do what you promise. Monday nothing. Tuesday nothing. Call Wednesday. Says I'm really busy, No apology until I call them out on what they promised. I didn't set the expectation, they did. I tell them, if we don't even have a contract and you're being like this, what am I to expect? Next day, I get a text about the room to be done, is it upstairs or downstairs, and the bathroom, is it being done? I'm totally confused, we never spoke about a bathroom and the room is upstairs. I get the quote finally. It's ~$30k more than another quote I got from a 5 star Yelp business. WTH. Looking deeper into the quote, it's talking about terracota tile and grout...we never spoke about that, we spoke what I already have downstairs, which is laminate. They even stated, that's a manufactured piece we can't get anymore but we can get something close to match. Don't always believe Yelp reviews, but I'd believe this one.

Excellent movers!! The guys were so careful with my daughter's furniture and belongings. They took…read moreapart the bed and put it back together for us, removed the tv and mount from the wall and handled everything with care. Super nice guys who made our move so easy and stress-free! Would definitely use them again!!!

I had a great experience with George the Mover. George kept in contact with me via text throughout…read morethe process and three of his employees helped me move furniture in two hours for $250/hr. They wrapped it well and were efficient and polite. I highly recommend.

Olaf was amazing. He showed up on time gave me an amazing quote and I felt very confident with his…read moreability to take care of the problem. I live up on the fourth floor of a condo complex and was concerned that the installers would have to use special equipment. I was ensure that they could do this from the inside and it wouldn't cost me a small fortune.. On the day of the install, everything went well the installers that came by were extremely professional did a great job and did it in less time than what they had estimated very pleased with the service. Everyone should definitely get a quote before you go somewhere else.

Recently had our retractable screen replaced and very happy with the results. Thanks again Olaf!read more

I have used Paul and his team for multiple small and large projects. They've done demo and junk…read moreremoval, hedge removal, and built fences around our property. Ive never had any issues and have been beyond happy with all the work. When I hire the team I know they're going to be fast, on time, professional, friendly, and thorough. it's really a relief to have a team like this that I can depend on, and book with no headaches! If you need something done I highly recommend reaching out!

These guys did a great job EXCEPT that they forgot to turn the valve on, and when the pump started…read more(by a timer), there was no water flowing. I hope the pump wasn't damaged.

My windows look wonderful. Was friendly and respectful with my property, and responsive with texts…read more I'm happy to recommend this local family business. And price was very reasonable!

Jonathan made an appointment with me a month ago. I accepted the day and time he scheduled and…read moretoday is the day... except he never showed up nor returned any of my texts or phone calls. I could see he read and listened to them too. Not sure what happened because we've had him out once before and it was fine. NOT DEPENDABLE.