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Santa Fe Shoe Repair

3.2 (15 reviews)
Closed 9:00 am - 6:00 pm

Services - Santa Fe Shoe Repair

Shoe cleaning

Shoe repair

Shoe resoling

1 More Service

Shoe shining

Santa Fe Shoe Repair Photos

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Recommended Reviews - Santa Fe Shoe Repair

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8 months ago

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4 months ago

Worst costumer service. Doug is the most impatient, rude person and the shoes I picked up after he polished them did not look and better.

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4 months ago

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1 year ago

Had my shoe built up for a short leg. He increased by 2 inches. Did a fabulous job!

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3 years ago

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10 months ago

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8 months ago

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1 year ago

Awesome! Great service, the owner was lovely, great job repairing my boots! Thank you

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1 year ago

Fantastic service had 2 belts made delivery was on time and workman ship was great. Thank you Doug

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2 years ago

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3 years ago

I've personally have had good service and the job was done satisfactorily. I have not experienced rudeness as some others say they have.

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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Review Highlights - Santa Fe Shoe Repair

Doug understands what I'm asking for, has always done a nice job, and each job was completed on time, as promised.

Mentioned in 4 reviews

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London Town Shoe Repair

London Town Shoe Repair

4.2
(27 reviews)

3 weeks ago, I walked into this shop looking to have my sneakers reattached to their soles. There…read morewas visible detachment on the sides and based on the conversation with the owner, the best course of action was to do a complete removal and attachment of the sole. It was inevitable and to reduce any liability on his part, I went ahead and detached the soles myself right in front of him. He told me it would take 10 days or so, but when I didn't hear back, I got worried. I decided to call and he had a bit of difficulty recalling the work order and told me 'I did the best I could do'. This isn't exactly confidence building. I arrived to pick up my sneakers and was in complete shock - and I mean complete, and utter shock. There was glue everywhere. The paint on the lower sole( nowhere near the points of attachment)was removed and sanded down which changed their appearance. The owner handed them to me stating he 'really had a hard time with these' and 'almost gave up'. Aside from the destruction, aesthetically, The fresh glue applied was already breaking down. I paid the owner and left quietly without asking any questions or causing a scene. I called the owner to tell him exactly how I felt - I was not looking for money; I was not looking for payback. I just wanted to understand how something like this could come from a skilled shoe repairman with years of experience. I was pretty hurt and I needed to have a conversation. The owner completely understood where I was coming from and I did get a sense he was genuinely sorry. I debated for days about whether or not to write a review because I realize how incredibly damaging they can be. On the other hand, I feel obligated to do this. I have a hard time believing something like what you're seeing could come from the hands of a professional, so it leads me to a few conclusions. The first is obvious and that is he did not know how to fix the problem, and realized half way it was not going well. He chose not to inform me, or at the very least, refer this project elsewhere. The other one is that the owner, over the years, has relied extensively on his reputation that by most accounts, is pretty respectable. I would bet the majority of his customers are regulars because they would back him, but his skills are compromised - Bigtime. He is a nice and kind man, but this doesn't change that fact my sneakers were completely destroyed and cannot be salvaged - I have since thrown them in the trash.

Have been to this low key spot on Pima four times. the first time they fixed the crappy strap…read moreattachment on my girlfriend's Coach purse for like 10 dollars that simply restored the ability to use it. Inexpensive fix for an expensive handbag. The next three times were for cowboy boot protective sole installation. EVERY time the work was done when told it would be, quality workmanship at a fair price. The craftsmen there have the skills to repair shoes to the highest level, happy to have found them.

Santa Fe Shoe Repair - shoerepair - Updated July 2026

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