Needed leather golf shoes stretched. Service was quick, reasonably priced. Shoes now fit comfortablyread more

They did a decent job on my old shoes. Needed heals for the longest time and couldn't find a repair…read moreuntil recently.

An old school owner who is all about their craft. I had some hiking boots repaired there and he…read moredid a great job. We discussed what I wanted and he did it exactly as I requested. I highly recommend them. Please patronize so this craft stays alive.

UPDATE: after the first all-day wearing there is some separation occurring on the strip that joins…read morethe heel/sole :-/

Great + Pete has re-soled and re-heeled my boots for the…read morepast 30 years. He has always done a fantastic job with top rated materials. The stitching is accurate and the heels are firmly nailed. Pete's workmanship allows my everyday boots to last for years.

Fast, first-class service by these guys, on a repair on some 15-yr old sandals I can't li e…read morewithout! A busy shop with reasonable rates means I've found my shoe repair guys in east-side Tucson!

I needed to have new holes punched into my belt. I was unable to do it myself. I went there and he…read morewas great. He punched the holes right away and it took about a minute. When he punched the holes, I went to pay him and he said "no charge for punching holes". While I was there a lady came in to pickup her shoes. I don't know what he did but only charged her $8.00. I thought that was a very good price. I told him we would be back when we needed any shoe work done. Looking around his shop, it looks like he does a lot of boots. He was very personable. Recommend him for any shoe repairs.

Fast service and very friendly! They offer tailor services that are sent out to other store.read more

Ruined a sweater that was clearly laundered instead of drycleaned- claimed they could "stretch" it…read moreback to shape. Came back full of holes!! These yahoos claimed they could sew up the holes. This was clearly a ridiculous offer. I left knowing I would never return. Three months later they offered me 4 dollars compensation for a $200 sweater. Never will go here again. Wish I could give zero stars.

3 weeks ago, I walked into this shop looking to have my sneakers reattached to their soles. There…read morewas visible detachment on the sides and based on the conversation with the owner, the best course of action was to do a complete removal and attachment of the sole. It was inevitable and to reduce any liability on his part, I went ahead and detached the soles myself right in front of him. He told me it would take 10 days or so, but when I didn't hear back, I got worried. I decided to call and he had a bit of difficulty recalling the work order and told me 'I did the best I could do'. This isn't exactly confidence building. I arrived to pick up my sneakers and was in complete shock - and I mean complete, and utter shock. There was glue everywhere. The paint on the lower sole( nowhere near the points of attachment)was removed and sanded down which changed their appearance. The owner handed them to me stating he 'really had a hard time with these' and 'almost gave up'. Aside from the destruction, aesthetically, The fresh glue applied was already breaking down. I paid the owner and left quietly without asking any questions or causing a scene. I called the owner to tell him exactly how I felt - I was not looking for money; I was not looking for payback. I just wanted to understand how something like this could come from a skilled shoe repairman with years of experience. I was pretty hurt and I needed to have a conversation. The owner completely understood where I was coming from and I did get a sense he was genuinely sorry. I debated for days about whether or not to write a review because I realize how incredibly damaging they can be. On the other hand, I feel obligated to do this. I have a hard time believing something like what you're seeing could come from the hands of a professional, so it leads me to a few conclusions. The first is obvious and that is he did not know how to fix the problem, and realized half way it was not going well. He chose not to inform me, or at the very least, refer this project elsewhere. The other one is that the owner, over the years, has relied extensively on his reputation that by most accounts, is pretty respectable. I would bet the majority of his customers are regulars because they would back him, but his skills are compromised - Bigtime. He is a nice and kind man, but this doesn't change that fact my sneakers were completely destroyed and cannot be salvaged - I have since thrown them in the trash.

Have been to this low key spot on Pima four times. the first time they fixed the crappy strap…read moreattachment on my girlfriend's Coach purse for like 10 dollars that simply restored the ability to use it. Inexpensive fix for an expensive handbag. The next three times were for cowboy boot protective sole installation. EVERY time the work was done when told it would be, quality workmanship at a fair price. The craftsmen there have the skills to repair shoes to the highest level, happy to have found them.

I am a little late in posting this review. I said I would do it so here it is…read more I was flying to California on a Saturday this past March and decided at the last minute I wanted to take a pair of my boots. Unfortunately the heel on one of them needed to be replaced. I took them to Gwenneth's on the Thursday just before I left and ask if I could get them the next day. Well, she did one better. Took both boots, replaced both heels, polished them while I waited. To say I was happy was a understatement. It is quite a ways to go from my home but I will gladly go the distance if I need any shoes repaired in the future.

Shoe shop is actually located inside the Drycleaners that's two doors down :) Drop off and pick up…read moreis there! Always willing to help!