Shoe shop is actually located inside the Drycleaners that's two doors down :) Drop off and pick up…read moreis there! Always willing to help!

Super super cheap and once was amazing. I'll break the review into two sections: Shoes and Handbags…read more Shoes, I've always been pleased. Replacing boot soles, heel pegs, or general boot maintenance. They've done a 5/5 job. Handbags, here's where we run into issues. Took them a Saint Laurent black bag that needed some polish And a good clean. Unfortunately, they polished with black straight over the logo and left the bag in a "will stain all clothing" condition. I had to clean it myself and take the bag to another more specialized handbag service shop in phoenix. Would just say that this is not their forte and you should look elsewhere, don't cut corners with luxury items. 2/5. Service is a little rough around the edges. Sometimes, there's no one in the shop and you have to fetch someone from the neighboring dry cleaners. Everyone's been very nice but I do sense that there's not a lot of communication when you drop off your item to what is being requested.

I've been here twice for two different types of services and was pleased with the results both…read moretimes. The first time I took two brand-new pairs of boots to have the soles reinforced, something that was suggested to me by the boutique owner who sold them to me. She thought it would help them last longer. I'm still wearing them and they have in fact lasted a very long time. The second time was more recently, when I dropped off a sandal that had a strap that had come unglued from the sole. It took me a very long time to return for it (they had said they'd call when it was done but did not -- I can't remember if that happened the first time I took something in but honestly it didn't bother me that much) and when I arrived it was right there, hanging on the wall where I could see it. They have a lot of shoes to look through so I was glad I could help them out by pointing to it. They seem pretty busy but have always been friendly to me. I don't have a good frame of reference for how much things should cost when it comes to things like shoe repair, so sometimes services seem expensive to me but then they probably are right in line with what they should be. All in all, I would definitely return just based on my positive experiences in the past.

Brought some boots to have some boot tips added the staff was extremely friendly and knowledgeable…read morealthough that boot tips that were purchased would not fit on the boots. They provided some excellent information as to where I may purchase some more tips Well, in the story, I was able to see their craftsmanship and they do excellent work

3 weeks ago, I walked into this shop looking to have my sneakers reattached to their soles. There…read morewas visible detachment on the sides and based on the conversation with the owner, the best course of action was to do a complete removal and attachment of the sole. It was inevitable and to reduce any liability on his part, I went ahead and detached the soles myself right in front of him. He told me it would take 10 days or so, but when I didn't hear back, I got worried. I decided to call and he had a bit of difficulty recalling the work order and told me 'I did the best I could do'. This isn't exactly confidence building. I arrived to pick up my sneakers and was in complete shock - and I mean complete, and utter shock. There was glue everywhere. The paint on the lower sole( nowhere near the points of attachment)was removed and sanded down which changed their appearance. The owner handed them to me stating he 'really had a hard time with these' and 'almost gave up'. Aside from the destruction, aesthetically, The fresh glue applied was already breaking down. I paid the owner and left quietly without asking any questions or causing a scene. I called the owner to tell him exactly how I felt - I was not looking for money; I was not looking for payback. I just wanted to understand how something like this could come from a skilled shoe repairman with years of experience. I was pretty hurt and I needed to have a conversation. The owner completely understood where I was coming from and I did get a sense he was genuinely sorry. I debated for days about whether or not to write a review because I realize how incredibly damaging they can be. On the other hand, I feel obligated to do this. I have a hard time believing something like what you're seeing could come from the hands of a professional, so it leads me to a few conclusions. The first is obvious and that is he did not know how to fix the problem, and realized half way it was not going well. He chose not to inform me, or at the very least, refer this project elsewhere. The other one is that the owner, over the years, has relied extensively on his reputation that by most accounts, is pretty respectable. I would bet the majority of his customers are regulars because they would back him, but his skills are compromised - Bigtime. He is a nice and kind man, but this doesn't change that fact my sneakers were completely destroyed and cannot be salvaged - I have since thrown them in the trash.

Have been to this low key spot on Pima four times. the first time they fixed the crappy strap…read moreattachment on my girlfriend's Coach purse for like 10 dollars that simply restored the ability to use it. Inexpensive fix for an expensive handbag. The next three times were for cowboy boot protective sole installation. EVERY time the work was done when told it would be, quality workmanship at a fair price. The craftsmen there have the skills to repair shoes to the highest level, happy to have found them.

This person shouldn't be running a business; he is incredibly rude and crude--honestly, his shop…read moreought to be shut down. Sadly, he ruined one of my shoes just because I asked if he had dyed the inside. He grabbed the shoe, took some liquid--I think it was thinner--and aggressively scrubbed the material, ruining the leather lining; he stripped the color right off where he rubbed it. These are expensive leather shoes. I had brought them in to have the color changed from brown to black. This rude man simply needed to answer "yes" or "no," rather than reacting the way he did. I do not recommend this place for any repairs because this guy gives off such negative energy; you can tell he is a very unhappy person.

I highly recommend this shop for your leather repairs and shoe repair. I have to add a 1 inch…read moreOrthopedic lift to each pair of new shoes. Doug is highly skilled and the quality of his work is impeccable! And he's very prompt with the delivery as well! I highly recommend him with a rating

The people inside provided me with an exceptional service, making me feel at ease while getting my…read moreshirt altered. Contrary to my expectations, they were incredibly patient and even asked if I wanted to make multiple changes after they had already made them. The overall atmosphere was fantastic, with really good people. One of the men I spoke to was particularly kind and helped me make my decision. I highly recommend bringing your clothes here for alterations; the service is truly great.

Friendly family business. Expert, quick turnaround and fair prices. I and my family highly…read morerecommend!

I brought my new heavyweight-wool Scottish kilt to have its two hip buckles reinforced…read more They did a great job. Plus, they pressed my wool kilt without me requesting it be done. Excellent service!

The staff at Sew Perfectly did a great job on 5 pants I needed for my trip abroad. Thanks Sew…read morePerfectly! My pants were exactly how I like them to fit for my trip.

Great customer service as always!! Always on time when they give you a date for pickup, and…read morereasonable prices!! Thank you!!

my grandson is missing a limb so the seamstress sewed his jacket and did an amazing job very…read morefriendly service affordable i will continue to go and do business with this place thank u for your friendly service

Top notch tailor with top notch customer service. I went here in a bind, while visiting from out of…read moretown. I had a pair of botched dress slacks, and with minimal time to correct - or see on me, the Tailor fixed them. One of the best tailor experiences I have ever had

very nice experience. the clothes fit well and look great. Suhail was very helpful and offered good…read moreadvice to help make an informed decision.