Pete is a wonderful, reliable guy. He'll keep your furnace running with no drama at a very…read morereasonable cost. My sister, my cousin, my brother-in- law, and I all rely on Pete to keep our furnaces humming for a very reasonable cost. Pete's a no nonsense type of person. He always tries to fix the problem with your pocketbook in mind.

I wanted to write a quick review for these guys because I want anyone curious to know, from a…read morecustomer to a potential one - that these are the right guys. I'm not related - we didn't go to school together, we don't hang out, and I've only had service on an oil burner; but, you can feel good about calling these guys. First rate.

in and out cleaned up afterwards and removed the old tank quality workmanship replaced old with…read morenew one .

The waiting room hasn't changed since I was a kid. I like the nostalgia. Staff are still just as…read morefriendly as I remember. Came to get my tire patched while visiting from California and had a great experience.

My 73 year old mother ordered propane on Tuesday of last week and still hasn't been able to get her…read moretank filled. Her heat and hot water run off of it and they even have a built in sensor so these things don't happen. All we got for a response was there was nothing they could do. Absolutely atrocious to treat senior citizens like that.

I recently moved to Brookfield and needed to have some work done to get our gas fireplace cleaned…read moreand working. The lady I spoke to on the phone was really nice, and welcomed me to the neighborhood like an old friend. She sent a technician over within 3 days and explained their schedule to me, so I knew the days they are typically in my town in the future. The work was done on time and the friendly technician walked us through our entire propane system to show us how it operated. It was great to have the safety brief, as we are not used to having gas as part of our heating needs. As this was our first winter in the new house, we used propane faster then expected and Osterman quickly came to the house to refill us the day after we called them. They also suggested some ways we could save money and trips by installing a bigger tank, which we did. The installation team came over as scheduled, and replaced the tank to a 100 gallon tank. They took care of everything and didn't charge us a dime. They even credited us for the few gallons we had in the old tank! All in all, I cannot say how easy it is to have them as our propane company. I've called them at least 5 times in the past year and each experience was great! I'm not sure who Michael S talked to, but their review sounds like they may work for the Propane Plus company the praise at the end of their post. I've had a completely different experience each time I have called them.

If I could give Landry Mechanical 10 stars I would have. Always great service at a great price…read more Jose and Jack came by today and did the annual water heater flush. Also, they took time to answer my questions as all their technicians do when the job was completed. Thanks for all you guys do :)

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

I bought a gas heater for my basement, got an estimate for 4 to 500 dollars to hook it up. They…read morecame,hooked it up. Did a beautiful job, the heater works great. Then I got the bill $949.00 NOT HAPPY !

These are the people you want to be there to take care of your Mom when her furnace blows, just as…read morehappened to us. We had Crowley for decades and feared the transition, but not anymore. Mom's furnace went and we got this one crazy quote for an oil furnace from Gervais ($22k COME ON... Guy eventually claimed it was his warranty that made "all the difference"). Hell no. Idk why we didn't call our OIL PEOPLE right away like normal people probably do. Tasse came in, quoted $8k, and job was done in days. BEST YET... just got a knock on Mom's door. They dropped off the invoice with... get this... a beautiful mug bouquet of flowers as a thank you for our business. WHAT!? WHO DOES THAT ANYMORE!?! Customers for life. Best employees during the job, before, during and after. Fabulous people in the office and I am very pleased with their price points all around. Trustworthy and good business practices. ​

The employees showed up on time. They were very professional & informative. They even showed us…read morehow to alleviate a problem should it arise again. Highly recommend.

Our airco upstairs stopped working last night. We were very lucky that JV had an opening. All fixed…read morefor the hot days to come. Very friendly and professional mechanics. Thank you!

Plumber caused a leak 1' from the water heater they installed, I called them, they went out and a…read moreweek later I got a bill from him. Zero communication, just a bill... Horrible Communication, and dishonest owner!

From the owner: Full service plumbing and heating contractor. Reliable and efficient. Residential and commercial…read more Remodeling and renovation, kitchen, bath, and new construction. Hot water heating systems. 24 hour emergency service. Heating system upgrade and replacement. Drain cleaning. Sump pumps and water filtration. Fully licensed and insured. Radiant heat, tank less hot water. We are also a heating fuel supplier.

Wonderful experience! I purchased a dishwasher from a retail store and the appointment was…read morescheduled with this company. They were very good at communicating with me the day before to let me know what window of time to expect them. Tyler and Lawrence Arrived timely, and were very friendly and professional. They even noticed that the installation package I had purchased from the retail store was not necessary and would let them know to refund me that amount, which I greatly appreciate! They were able to install it in less than 30 minutes and left the house looking clean and even gave me some advice on long-term care for the appliance! Thank you so much for everything.

We bought a dishwasher from Lowes ( having returned a unit to Home Depot because they had not…read moreincluded the services of a licensed plumber - despite it being required for the removal or installation of a dishwasher anywhere in MA). Tony and Dallas arrived at the time scheduled and were very professional and courteous- explaining the work that was needed and then doing the work quickly and efficiently and cleaning up after the work was completed. The installation was beautifully done and we would not hesitate to recommend Latour - and we were delighted to hear that despite being located in Sturbridge they are "travel friendly" and will take on work on the south shore.