I'm very thankful for the care I received from Daniel, Denice, and the entire team. From the start,…read morethey created an environment that felt both professional and genuinely caring. Recovering from back issues can be physically and emotionally draining, and their warmth, encouragement, and expertise have made a tremendous difference in my progress. Daniel has been especially proactive and considerate in customizing stretches and exercises to rebuild my strength and mobility. It's obvious that he truly cares about finding the best approach for each patient, and I always felt supported and listened to throughout the process. Denice has also been wonderfully kind, attentive, and encouraging every step of the way. What stands out most about this practice is not just the high level of professional knowledge but the human touch behind it. Everyone on staff treats patients with patience, respect, and genuine kindness, and that care shows in everything they do. I'm truly grateful for all their help and wholeheartedly recommend them to anyone looking for excellent physical therapy.

4/23/2026: Mom started coming to this beautiful facility for PT because Medicare pressed the pause…read morebutton on Home Health Care PT visits.. and I'm not mad! It's her 4th visit and I feel like she is getting more benefit than she did from 4 months of in-home PT. No shade thrown on the therapist, he was fantastic! I just think the more formal environment of the facility makes a difference, and her DPT Daniel has a great rapport with her. He doesn't assume that at 94 she isn't capable and he raises the bar for her ~ and she's motivated to meet the bar! I'm perfectly happy to continue bringing her in for her workouts to discover her inner ninja!

I hesitated to go to therapy after my doctor ordered PT. I have had negative experiences in the…read morepast. However, this staff knows what they are doing, they are extremely professional and they care about everyone they treat. I am eternally grateful for their care and patience. To my therapist; you are the best. I will remember you always. You have my respect and my love.

Totally different kind of PT. My meralgia peresthetica feels so much better. After ever visit it's…read morelike a new milestone is reached. Dr. Steven and staff are extremely knowledgeable and easy to talk to. I'm so glad we found SPPT!! We

My family had been to 4 physical therapy offices in the area - one on Tourney Rd, pne on McBean,…read moreone further down in Newhall on The Old Rd, and this one. Progressive Physical Therapy is the BEST one of the four. Front desk, administration, billing, therapists, clinic vibes. This the best one. They take both adults and age appropriate kids.

This review is long overdue. I was referred to Progressive Physical Therapy by my daughter's…read morepediatrician. Originally, we were sent to the Palmdale location but couldn't get an appointment in a reasonable amount of time. I called the Valencia office next and was offered an appointment right away with Denise. If I remember correctly, my daughter was their first infant patient. She started to develop a flat spot and PT was the best route to correct it without resorting to a helmet. Even though my daughter was the first infant, you would not have known from how well Denise took care of her. She made the exercises look and feel like play. No crying! Denise didn't just guide my daughter through the exercises but she also took the time to teach my husband and I how to do it at home too so we could continue the progress. Eventually, Denise had an assistant join (Ayumi). My daughter loved her. Ayumi was just as thoughtful and patient with my daughter too. I was lucky we got to work with them. Both women helped my daughter correct the flat spot in record time. We continued on with PT to help my daughter stay on track to hit her milestones and she did! During that time, we made great memories. Like for Halloween, the PTs dressed up and we had an appointment so I coordinated with Denise and Ayumi so they'd match. Another PT, Jean, was also part of the festivities and the three women with my daughter were the "four" blind mice! Great photo moment. I had so many more but my favorite was on graduation day (bittersweet too) when Denise and Ayumi ended the session I asked for a photo. My daughter had the biggest cheesy smile on her face while Denise and Ayumi held her up. I'll always be grateful for these two and will happily drive the extra distance for their help again should we ever need a PT. Thank you Ladies

My experience at Next Level Physical Therapy was truly... next level…read more I'm 44 years old, and I've lived with chronic pain since elementary school. For as long as I can remember, I thought it was normal to feel uncomfortable every day. If there's a joint in my body, it's probably locked up at some point and sent pain radiating elsewhere. I just pushed through and accepted it as part of life. That changed the moment I walked in. During my consultation, the physical therapist told me something I had never heard before: it's not normal to live in that much pain--and most of my issues are actually fixable. I honestly couldn't believe it. But I trusted the process, and even during that initial evaluation (not even full treatment yet), they were able to release a significant amount of my pain. By the time I left, I was already feeling dramatically better. The staff is exceptional. Emma at the front desk is incredibly kind, efficient, and welcoming--she made everything seamless from the moment I walked in. Tricia went above and beyond, not only with her knowledge but by helping me clearly understand how to communicate with my doctor so I could get the correct prescription for treatment. That level of care is rare. And I have to mention something small that made a big impression: the paperwork. It was simple, streamlined, and took less than five minutes. No repeating the same information over and over like most medical offices. It sounds minor, but it speaks volumes about how well this place is run. My therapist was outstanding, and I even had the chance to meet other therapists I'll be working with--they were all friendly, knowledgeable, and genuinely invested in helping people heal. The entire environment is positive and energizing. You can feel it the second you walk in--patients are happy to be there, which says everything. The most incredible part? I left with about 75% less pain. And for the first time in over 20 years, I've had multiple days where my body actually feels good. I now look forward to my weekly appointments, which is something I never thought I'd say about physical therapy. I cannot recommend Next Level Physical Therapy enough. If you've been living with pain and thinking it's just "normal," do yourself a favor and go. It might just change your life like it's starting to change mine.

Staffs are attentive and professional and flexible schedules billing payment are all transparent.read more

After my total knee replacement I started coming to Kinetix. I am a 66 yr old overweight woman…read moredetermined to not mess this up . Jeremy and Jordan have worked with me for the last 4 1/2 months. They are so kind and encouraging. My recovery has been greatly aided by their helpfulness and focus The thought of going to PT was initially uncomfortable but they have made me feel so welcome. They congratulate me on my efforts while challenging me to do more. I am so grateful that these wonderful people have taken such good care of me.

Do NOT go here. This is the worst billing department I have ever worked with. I am over a year into…read moresorting out a bill. Never got anything in the mail. I paid, collections keeps calling me, they don't update them and they never call you back even tho their automation says they will in 24 hrs. Even collections says they get this complaint a lot with this company. I would NEVER recommend this place to anyone solely for this. It doesn't matter if you have good PTs if the billing department is insane if you have any issues. Go somewhere else.

Dr. Anand Shah and his staff provide excellent customer service. They are truly all about the…read morepatients and the care they are providing to you while you are there in their establishment. As someone who works in the healthcare industry it is imperative to have great customer service. First impressions are everything; the office staff immediately greet you, check you in and begin the intake process. Actual waiting time was less than five minutes. Within minutes you're called back for x-rays where the x-ray technician is very mindful of your limitations based on your injury. You are then placed in a exam room where you are greeted by clinician who walks you through your previous health history, very efficient, kind, pleasant and most of all welcoming. It wasn't minutes after finishing with the clinician that Dr. Shah comes in and immediately greets you. His bedside manor is one of the best! Very thorough, explained all options and next steps. More physicians and office staff should model Dr. Anand Shah's patient experience.

I just tried calling and spoke to a very rude front desk receptionist. She didn't want to ask…read morearound the office is a surgeon performed a specific type of surgery so she just said I had to come in and see a doctor. She then proceeded to hang up on me.

My wife and I have been coming here for a while now. Let me just say that Dr. Mitchell and his…read morestaff are top notch! They do everything from Chiropractic, Physical Therapy, Accupuncture and massage. This is a one stop facility. The staff is very attentive and Dr. Mitchell and Dr. Moore really know their stuff. I feel fortunate to have found this facility. There is plenty of parking in the lot or street. If you are looking to rehab from true professionals, this is the place.

I visited Valencia Sports Medicine and Rehabilitation for about two months to recover from a back…read moreinjury. While the staff were competent and professional, I felt that their approach to physical therapy could have been more tailored to my specific needs. The therapy seemed a bit too generic, and I didn't receive the targeted attention I was hoping for. Ultimately, I turned to the internet and found a physical therapy program that was much more specifically attuned to my issues. This personalized approach made a significant difference in my recovery. Valencia Sports Medicine and Rehabilitation does a decent job, but they could improve by offering more individualized treatment plans. Overall, if you're looking for a general physical therapy experience, this place is adequate. However, if you need a more specific and targeted therapy approach, you might want to explore other options. As far as billing goes, they do not take insurance, and I have very good insurance. I have a PPO plan through my work, and they indicated to me that they don't take insurance and that they are not a preferred provider through the insurance programs. This meant I had to pay out-of-network pricing, resulting in about $125 per session for physical therapy. My wife, on the other hand, received physical therapy for her own injury at another clinic that accepted her insurance and provided excellent care, significantly reducing her out-of-pocket costs. Had I known the quality of their therapy prior to agreeing to pay the out of network pricing, I probably would not have chosen to go to them. I have been recommended to them by a friend and my friend thought they did a great job so I didn't question their pricing because I thought that they would be really good in taking care of my back.

Welcoming and friendly staff. Everyone is very attentive and knowledgeable. No excessive wait times…read moreto be checked in. I feel heard and seen when I come here for care.

Hello Physical Therapy goers! This is not the place to go. I had an encounter with the front desk…read moreand asked to speak to the supervisor or manager and she said "that's me". Seriously?? This woman owns this place and treats people like this? No thank you