Karen went above and beyond when taking care of my cats while I was on a weekend trip. She even…read morecleaned their bowls and plates. She sent pictures to keep me updated. I felt really comfortable with her and so did my kitties (and usually one of them is not so happy with people he doesn't know, but he loved Karen!) I'm so glad I've found her!

Karen really gives you the sense that not only does she love her job (who wouldn't love being able…read moreto play with dogs all day) but she genuinely cares about the dogs she walks and cares for. She helped my wife and I out with a very difficult situation where I was out every weekday for two months before we moved out of the Richmond area. It was very evident that our dog's attitude and demeanor improved whenever Karen walked her. Taking a photo of our dog each day was a big plus especially since I was away during the week. It brought me a lot of happiness to know my girl was content without me there. It's a shame we no longer live in the area but I can't recommend Karen enough to RVA folks who live within her service area.

I rate this specific location a 5/5 but beware of the other location! The Waterford location is…read morewonderful but if you want to hear about our terrible experience at the other location read on... I had made an appointment at the other location, showed up for an appointment and not only did they not have her appointment in the system, but it was MY fault that it wasn't there because I didn't follow up after making my appointment over the phone to confirm they had written in their calendar. The manager made 0 effort to help our situation and was not sympathetic and instead was annoyed by us. LUCKILY the Waterford location is operated separately and the manager of that location apologized profusely and squeezed out dog in that day.

EVERYTHING from lack of answering the phone to making an appointment and they cha fed the time via…read moretext and VM and then messed up and never took our dog in until the last minute and then shaved her, The groomer lied and said we wanted her to be cut they way- NOT!

Linda is the best! Took our very nervous, first timer to Blue Ribbon and they gave her a bath,…read morede-shed and tail trim so quickly and efficiently and with such care! We will be back!

I shopped around for a good grooming salon for my dog. He needed a bath bad! The mobile groomers…read morewouldn't take a dog his size, and some places were booked solid through the holidays (but primarily based on a shortage of groomers). Blue Ribbon took me in on short notice, and they were fully staffed. The prices were great, and what I liked was the hand drying and not blow drying. Makes a big difference to the anxiety level if a dog and keeping from burning the dog's skin. Professional and customer oriented service! My dog was returned to me happy, smelling good, and at the time promised. Don't forget to bring a copy of the rabies certificate to keep the groomers and other dogs safe! I will be coming back!

Cat grooming is a scary prospect. Thank goodness Petnificent is there. My daughter's old man…read morekitty needed a bath and some of his tufty parts trimmed back. And a nail trim. Petnificent did a kind and gentle but thorough job. So glad they were there cos I just wasn't gonna do this -- I have the scars from trying to "help" previous pet cats. Reasonable prices, kept the appointment time and finished the job in about an hour. Nice people.

Teresa does a wonderful job with Joey, miniature poodle. He can be "vocal" at times but she seems…read moreto handle it well!! Also, I love the fact that I can set the appointment on-line...huge help. Great place!

Honestly, I feel like a failure…read more To my Yelp peeps who have supported me as an elite, I promise to make y'all proud. This groomer, Ridge Dog shop, is AMAZING. Here is why: Yes. With the right tenderness and attention to detail, any one can do a great job. Some can do a great job quickly without sacrificing quality. Ridge Dog Shop does all of dat. Without much effort. Both times I brought my dog there, I called last minute. Now, I have a pug, so he's more manageable but still. The only reason I am not a regular is because they are farther away from where I live. Yet, I'm certain I'll be back again. You should go too. Also, tell them Lil Wayne the Pug English sent you.

I LOVE bringing my dog here. They are great with her and her anxiety. The staff are super friendly!…read moreThey always do such a great job with her and her haircut always looks amazing after! They are the only people I trust with my dog. They make it super easy to make appointments and last minute accommodations. The only thing is that she is ALWAYS the last dog to get cut. It doesn't matter what time I drop her off at. If I drop her off right at 7 she is still there until 4:30. This makes her anxiety 10x worse because she is away from me ALL day. It is inconvenient for me because I can't just run some errands and pick her back up a few hours later. I live too far to just pick her up that late because it is a weird time frame. It is supposed to be a first come first serve basis but it doesn't seem like that to me. Overall I love Ridge Dog Shop and will continue to come here! Timing is just inconvenient.

Lauren is a awesome person. We've been using her services for a year. Always on time & very…read morehelpful. Her prices are better than most & my pup loves her Spa day. You're missing out if you don't check her out

Amazing work. New to the area and really appreciated that they are mobile so I was able to continue…read moremy school work without having to worry about pickup or drop off. And the haircut looks amazing! She's normally very aggressive towards groomers but she was very comfortable with them and that reflects in the quality of the cut. She looks happier and healthier thanks to these guys!

She is so sweet and takes her time with every dog!! She started grooming my dog when she was just a…read morepuppy and she made sure my dog had a good experience that way she's okay with getting groomed! I HIGHLY recommend!

Pretty Groom does a fantastic job on my three dogs. Each dog is a different breed and each cut…read morematches the breed cut perfectly.

Kate was amazing! I have a Havapoo puppy and she worked her magic with him. He's super CUTE now!…read moreExactly what I was looking for. I couldn't be happier! Thank you, Kate!