We honestly lucked out finding Dr. Leu. I started my search when I was 4-5 months pregnant, and…read morefrom our first appointment, I knew she was the perfect fit. She has a bubbly, warm personality and is incredibly informative. As a first-time parent, everything can feel overwhelming, but Dr. Leu often drew from her own experiences. Knowing she had 'been there' made her advice feel so much more reassuring and relatable at every developmental stage. She is also a master at making appointments stress-free. She explains every single step, whether checking ears or taking blood pressure, directly to our daughter in a way that is fun and easy to understand. Between her clear communication and the fun charms she wears on her equipment and jewelry, my daughter is always engaged rather than nervous. The administrative side is just as impressive. Her staff is highly responsive with messages and school forms. We are moving out of state and are genuinely sad to be leaving. We can only hope to find a pediatrician just like her in our new home!

Dr. Leu has been my son's doctor since he was born and he just turned five. She is amazing! She…read morealways listens to our concerns, answers our questions and just leads with empathy. She is a great communicator and calmly guides us whenever we need. My son does not have any negative associations with going to the doctor (even with the shots he gets) because the visits are so great. We always leave feeling great - my kiddo always gets to choose a sticker and is smiling as we head out the door.

Fantastic doc, so down to earth, warm, and friendly. Spent probably an hour with me during my first…read moreappt - which seems so rare these days

We needed to look for a doctor near Dublin since we moved recently. After doing some research, I…read moredecided to get him in with Palo Alto Medical Group on Dublin Blvd. It was both really convenient from where we live and I felt like I can trust their care. I was able to get my son an appointment with Dr. Weger. Medical group is located on Dublin Blvd and Tassajara. The hospital was clean and new. They had pre-mailed me the forms so by the time I checked in, they called us right away so the wait time was virtually none. Reception desk was friendly. Dr. Weger is excellent! I could tell Dr. Weger was easy going and immediately liked how she was so gentle and sweet with my son. She was very thorough, going over everything - i didnt feel rushed or insincere. You can tell right away that she is genuine and caring. She is also very knowledgeable. She pointed out a few things that we needed to further check on and when I didnt understand something, she clearly explained and at one point even drew diagrams to explain. I am so glad we were able to see her as other doctors werent as thorough with the check ups. I am glad my son saw Dr. Weger! Definitely a fan!!!

While the Dr. is quite good the rest of the office is impossible to deal with. There is no way to…read moretalk to the doctor. There is no communication at all. If you have a question all you can do is make an appointment online. Appointments get lost somehow. You can make an appointment, get confirmation and when you show up they have lost the appointment. Billing is a disaster. Incorrectly coded items and again nobody to talk to to get anything fixed. There is an answering service that does not receive responses and an online messaging system that also does not get answered. If you want to be able to talk to you child's this is not the one.

Dr. Ritter-Ling is a God send. She is the most treasured pediatrician we have had. Her knowledge,…read morepersonality, helpful nature, and prompt responses, are only part of what makes her the best!!! We love, adore, and cherish her.

Today I am reviewing Doctor Albert Yu from a Professional point, I meet him because I was sent to…read morethis children's health clinic as an professional Interpreter, My duty there was to helped the communication between providers and the LEP, in this case my LEP was 2months old baby's parents, I viewed Doctor Yu gave baby a physical examined, he is very confident and knowledgeable, he also listen and carefully accesses what was concerned by the parents, he details of what baby's future immunization shots & the importance of keeping records step by step, he is very kind and gentle even after all, patient was late by 30+ minutes from the scheduled appointment time, Doctor Yu was still able to done the visit, I also like to mention his clinic staffs, all of them were very professional friendly and sweet too, I gave Doctor Yu and this clinic a two thumb up.

Very soft spoken gentile doctor. Puts your child and you at ease! I highly recommend him!read more

This review is for the Cardiology department only. Last week my great uncle needed to have a…read morepacemaker put in. After the procedure I asked if it was ok for him to use his microwave oven at home. I had heard that microwave ovens can interfere with pacemakers. The nurse said that she wasn't sure. She suggested to be on the safe side he can use his microwave, but he should run out of the kitchen after pressing the start button. I was appalled. First off my great uncle was a war hero and lost the use of his legs in Korea in an attempt to rid the world of communism. How is a man who is confined to a wheelchair supposed to cook his hot pocket under these circumstances? Just imagine my poor great uncle Sterling having to wheel himself across the kitchen floor to avoid certain death! Is this how we treat veterans in this country? The only helpful person there was Alicia Cruz. I think she was a nurse. She intervened and suggested cooking the hot pocket in the over or an air fryer as these cooking methods will not interfere with the pacemaker. She also noted that cooking a hot pocket in a conventional oven or an air fryer will make a crispier crust. You are a true saint Alicia! God bless you, and God bless America!!

I had a very disappointing experience during my appointment on April 7th, 2025, with Dr. Andrew…read moreCheung, DO, at 200 Porter Dr, Suite #300, San Ramon, CA. From the moment I arrived, the medical assistant, who is blonde and works under Dr. Cheung, displayed aggressive, uninterested, and dismissive behavior that made me feel uncomfortable and frightened. The medical assistant never introduced herself or informed me that she would be administering a COVID test. Things only worsened during the COVID-19 testing. She simply told me to pull my mask down and said, "This isn't going to be fun." She never once mentioned that she would be doing a COVID test or a throat swab, and she didn't explain what tests would be run or why they were necessary. Her overly aggressive approach caused pain and injury when she inserted the nasal swab too deeply, causing bleeding. The throat swab was similarly forceful and painful. When taking my blood pressure, she failed to perform the procedure properly, inflating the cuff and then quickly removing it without obtaining an accurate reading. She never placed the stethoscope like one does when taking manual blood pressure. She also used the wrong size cuff, and instead of properly taking my blood pressure, getting the correct cuff size and recording the result, she fabricated the reading. The assistant was rude, rushed, and unprofessional, slamming doors behind her and showing no interest in my well-being. When the doctor arrived, he was kind and apologized, but the blood pressure reading issue was never corrected on the discharge form. Later, the doctor said the manager would come into speak with me, but after he left, the blonde medical assistant returned and confronted me in a very intimidating manner, asking, "Do we have a problem?" in a tone that felt confrontational. I was shaken by her approach, and instead of offering a genuine apology, she attempted to justify her rushed behavior, claiming she had to attend to another patient. Her response was dismissive and unprofessional. Her appearance back in the room frightened me, as the doctor had told me the manager would be in, not the medical assistant to confront me about my complaint about her. The practice manager, Vicky, dismissed my complaints, suggesting that I was simply having a "bad day," and minimized my experience, failing to acknowledge the serious issues I raised. The practice manager then seemed to defend the medical assistant as if they were friends, mentioning that the assistant had worked there for 15 years with no complaints, and that she herself was a medical assistant for 40 years. She even explained that she was just in a hurry. To which i replied, "they should not schedule me an appointment if they cant take the time to explain the procedure, or properly take my blood pressure, or even introduce themselves" this is no excuse, and there is no reason to rush. It only takes a few seconds to introduce yourself, and explain a procedure. I guess she was trying to justify there was nothing wrong with how i was treated by saying this? Didn't make sense how that was relevant in the moment, and raises more concerns about her lack of concern over her employees behavior towards a patient, given all of the experience she claims to have. This statement that the blonde medical assistant had no complaints in 15 years is false, as there are multiple reviews online with similar complaints about the same medical assistant, who works under Dr. Cheung, highlighting ongoing issues with her behavior and procedures. What's even more concerning is that this particular medical assistant has received negative reviews going back six years, with several patients complaining about similar mistreatment and her aggressive behaviors. It seems that the practice is not taking these complaints seriously, and the assistant's behavior continues to harm patients. Despite the doctor's kindness, the lack of professionalism from the assistant and the practice manager was disturbing. I was left feeling unheard and disrespected, especially disappointing in an institution like John Muir Health, which has a strong reputation. I sincerely hope the practice takes action to address these issues to prevent future patients from experiencing similar mistreatment. I also believe a reimbursement for this visit is warranted. Crazy to pay for care and then be treated this way. I hope no one else has to experience the mistreatment I received during my visit. People who display such unprofessional and aggressive behavior should not be working in the medical field. I sincerely hope John Muir Health takes this complaint seriously and takes action to ensure better care and professionalism in the future, especially for patients who are unable to advocate for themselves or who feel threatened and scared, as I did, by behavior like this.

Dr. Jasmine is truly one of the best pediatricians in the East Bay. She combines deep medical…read moreknowledge with genuine compassion, which is rare to find. What sets her apart is how well she understands not just her patients, but families as a whole--she takes the time to listen, connect, and make you feel completely comfortable and supported. She is incredibly caring, thoughtful, and always up to date on the latest science, which gives me so much confidence in the care she provides. You can tell she truly loves what she does, and it shows in every interaction. The entire team at tri Valley pediatrics is very helpful and truly care about their patients

I will not bring my daughter back to this clinic…read more I rarely leave reviews, but I believe this experience needs to be addressed. Last year, our experience with this pediatric clinic was very positive. We were treated well by everyone, from the reception staff to the doctor. Unfortunately, this year's experience was completely different. The clinic initially contacted me and offered to schedule my daughter's annual examination. I appreciated the call because my schedule had made it difficult for me to arrange the appointment myself. The day before the appointment, after I had already confirmed it electronically, I received another call requesting insurance information. I was in a work meeting and explained twice that I could not speak at that time. I offered to call back after 5:30 p.m. or provide the information early the following morning before our 10:00 a.m. appointment. Instead of acknowledging these options, the staff member continued asking the same questions and then asked whether someone else could answer them. I explained that I was working and that no one else was available. She then stated, "If you do not answer my questions, your daughter's appointment will be cancelled." I found this unnecessarily disrespectful. I had clearly communicated that I was willing to provide the information at a different time. No one called me back later that day, and I did not receive any notice that the appointment had been cancelled. To prevent further problems, my teenage daughter and I arrived early the next morning so that I could provide all the necessary information in person. The receptionist asked for a physical insurance card. I explained that my insurance provides only an electronic card and asked how I could submit it. Rather than offering assistance, the receptionist told me to upload it through MyChart. I explained that I did not have an active MyChart login. I had previously received only a link that allowed me to confirm the appointment using my daughter's date of birth. It did not provide access to an account, and I had never received a username or password. When I tried to explain this, the receptionist gave me a scornful look and continued responding in a dismissive manner. She requested my name and date of birth but did not clearly explain how this would help me upload the insurance card. At that point, I felt that my questions and efforts to cooperate were being treated as an inconvenience. Because of the way we were treated, I asked to cancel my daughter's appointment. This situation could have been resolved easily through more respectful communication and basic cooperation, unfortunately this clinic is evidently in lack of such 'frivolities'.

Always great service and good care, couldn't ask anything more from my primary. Ease of scheduling…read moreappointments and in house lab work is awesome

I am incredibly grateful to have Dr. Ward as my PCP, she truly exemplifies what excellent…read morehealthcare should be. She is knowledgeable, attentive and genuinely cares for my health. What sets her apart is the strong focus on prevention--taking the time to educate, offering thoughtful guidance, and anticipate potential issues. She consistently goes above and beyond, never rushing and always making me feel heard and supported.

This was our first visit with Dr. Aliabadi. She seemed very knowledgeable, professional, and…read moreattentive. Overall, we had a positive first impression.

This may not be for her but for her employer Sutter Health. But, who knows, transparency on what…read morethey are doing, how much time they are really spending examining the patient versus what they are charging for the time spent is very opaque. I had a visit with my two kids. She hardly spent 30 minutes with both of them. Of which, she went out for 10-15 minutes to do some research. She didn't even examine closely (it was a skin rash situation). She stood far away and just talked. In the end, she just asked us to repeat the same process the previous doctor prescribed. They charged us for 1 full hour. When I spoke with Sutter Health customer service, their poker face answer was this is what the doctor said on the complexity of the diagnosis. Disappointed...