Bradley very nice and caring. The staff is horrible. The…read morebilling department charges you even if the front desk forget to cancel the appointment. ‼"I called and canceled!" I spoke with the office manager Brandy! She is worst than the staff. They lost a patient behind $50 they didn't write off for "their" mistake. Very unfortunate

Another bad experience with doctors here in Houston. Worst experience ever. Inconsistent with my…read morecare just left me hanging at a time when I really needed them. Staff wouldn't allow or let me make appointments with my providers Dr.Venkatesh or Nareeman Bashatwah and they didn't even support me too. They stopped my care because of billing and financial issues. I'm still struggling with my mental health especially after the loss of my son last year; they didn't even help me to get better and feel better and they didn't want to help me anymore and discharged me via letter and I feel like it was all about the money to them not my mental health status Didn't even have the decency to tell me or talk to me about finding care somewhere else because they were no longer going to take care of me. Left me cold turkey without any medication which put me into going withdrawal and had to get help from other doctors/providers that didn't know me and give me medication causing confusion and trust issues from them and pharmacy. Band me from excess to all of my medical records which had notes exchanged between me and Nareeman Bashatwah which backed up all of this and my medical records and history and all the medications that I was being treated with and medication history of what I was on and dosages and quantities prescribed to me.

I been coming for 7 months they recently moved to a new location environment is very clean and…read morebeautiful! Staff is amazing super nice and sweet ! Overall care with medication and provider is good never had any problems with my medication

These guys are the real deal. Very organized online follow up and getting scripts to the pharmacy…read morein more than enough time. From front office to health staff always greet you with a smile.

I have been seeing Dr. Evans for six years now, mainly for medication management. I did give TMS…read more(Transcranial Magnetic Stimulation) a try. I have battled depression most of my life. She never gives up on me, researching new meds and combinations of meds. She always responds quickly to my messages, or the NP does if it's an emergency. She is a very caring and upbeat, positive care giver. I have not personally had issues with the office staff as others have stated on here. I do know that some staff were let go after a negative experience with clients. Anyone who has had a negative experience should speak with Dr. Evans personally. She will address it as her clients come first. Having said all this, if you are seeking help for mental health, you must do your part and be proactive. You must do your part in your treatment plan. If you are reading this, do not ignore the negative reviews, but take with a grain of salt. (As with any review from a stranger). The whole story is not known on why the clients did not receive what was requested. I don't think that TBH can respond on this platform AND abide by HIPPA laws. So a lack of response from TBH is not an indication of guilt by silence. Just remember that.

Client service was not up to par. Unprofessional staff member; received a poor experience.read more

Dr. Roy is one of the best psychiatrist in the area and his staff is professional and always…read morewilling to lend a helping hand.

The staff is unfriendly and the office is poorly managed. You wait to check in, and then you wait…read moreagain to check out--often in a waiting room full of people just trying to leave. They show zero concern for how long any of that takes, and because they never answer the phone, you're forced to stay if you need to schedule anything. The worst part is their complete inability to answer calls. In the months I've been a patient, they've answered maybe twice. My medication is hard to find, so adjustments are often needed based on pharmacy availability, but you can't get anyone on the phone to help. The doctor even told me to call if I had trouble getting my prescription filled, but that doesn't help when no one picks up. To make things worse, I needed to reschedule an appointment but they would not answer and then charged me a no show even though I told them I tried calling multiple times. This office is not managed well, and patients end up being treated like we're the problem.

I have been taking my daughter to Dr Sunkureddi for about 10 years now. I will follow this man…read morewherever he goes. He is brilliant in his diagnosis and medicinal applications. He is kind and compassionate like no other psychiatrist we have been to. He is non judgemental when she goes through her phases of not taking her meds. He listens to her and respects her words and opinions. He is a truly wonderful human being that is following his calling and carrying out his life's work like few individuals i have encountered. Thank you dr Sunkureddi for all that you have done and do. Also his office staff have always gone above and beyond to work with our insurance on prior authorizations and working my daughter in if she is having an emergency. Office works smoothly-- if only all drs offices worked this smoothly!!!

I hate the way they did appointments. I like talking to people…read more They would send text messages after business hours and set up appointments that were inconvenient and no way to talk to someone to cancel or reschedule

I had a virtual visit with Ashley Lawson and left feeling very uncomfortable. I was emotional and…read moretrying to process my options, but the interaction felt rushed and lacking empathy. I also had to repeat information I had already shared, which made the experience feel impersonal and frustrating. When someone is being vulnerable, bedside manner really matters -- and this did not feel supportive or patient-centered. I hope this feedback is taken seriously, because patients deserve to feel heard, not rushed through an appointment.

If I could give ZERO stars I would. First they only take cash or check... kinda shady. Second the…read moreplace is dirty and ghetto inside. The doctor was VERY unprofessional- didn't seem to have a clue what to ask to access my daughter. Then said he called something in- but here we are 5 days later and the pharmacy doesn't have it & he won't return a call. Also- he asked what pharmacy- we said CVS... he said too much paperwork I'm sending it to Walgreens. Honestly the WORST drs office I've ever been to.

And YET a third number and listing that goes nowhere. Phone is constantly busy. Regardless of when…read moreit's called.

This is the second call I've made to find a viable local alternative for Kingwood Psych. which is…read moreas we all know, too hard to see anyone or get scheduled quickly. This phone just rang and rang and rang. It's likely an old, outdated listing.

The care and treatments offered changed my life, for the better. I have not this good in a long…read moretime. The staff is very personable and professional.

The office staff is terrible. They never answer the phones or return calls. The doctors & patients…read morerely on help from the office staff and they are very incompetent. Someone needs to hire a good office manager.

Dr. Tawa and Mrs. Pam are AMAZING! They are always punctual…read moreand always give excellent customer service. I would recommend them to any and everyone. Thank you both for all you do!

Dr. Tawa always listens to my concerns. I told her I was pregnant and wanted to change to safer…read moremedicine for my baby and she listened to me and went with my requests. I definitely recommend her!