We were so impressed with the kind and knowledgeable people that work in this shop. They fixed my…read moreTaylor guitar impeccably. I will be bringing in another guitar to them in the next couple of weeks. Do not hesitate to stop by here and deal with some of the nicest people in the business.

Love town Center Music!! Aaron and his staff have always been helpful, prompt, and so…read moreknowledgeable. Our family has been using them for 4 years for all things guitar and highly recommend them for your music needs. We rented through them for a middle school band instrument and buy all their "supplies" there. W rises them for lessons as well. I wouldn't go anywhere else!

Amazing store. Employees are super friendly and helpful. They are happy to let you play instruments…read moreeven if they are boxed. They have a great selection of instruments, a repair center, and excellent prices.

This place is ALWAYS amazing! The staff is always friendly and willing to connect and help! Even…read moreand especially with new musicians starting out! It seems like both old and new artists gravitate here and it makes sense why. It's eclectic creative energy! The staff member we worked with was Wesley (Wes) and he was SO great! No pressure just helpful and connected and eager to help us find what we were looking for! Appreciate yall!

I'm a local client of the St. Petersburg shop…read more After a fine first experience (Ron responded promptly to my voicemail, and then quickly replaced my violin's tailpiece and adjusted my soundpost and bridge), my 2nd and 3rd outreaches to him were utter fails. I mean, no response to my phone calls at all. I left another voicemail a week later, and an assistant whom I'd not seen or heard of before, responded (but was unaware and unconcerned about the previous lost call). Ironically, the about-face in Ron came after my expressing an interest in working for him as office manager or assistant there, after seeing how challenged he was overseeing multiple shops, and more, across the Southeast. After all, I'd just left behind lifelong close relationships with a couple violin shops back in California, being a lifelong professional violinist and also a retired financial client manager, who specialized in delivering customer service, including to difficult or high net worth clients. I'm unpleasantly surprised that this shop, so promising at first and so convenient for my needs (as it's only a 6-7 minute drive from home) won't work for me, after all. I'll drive all the way to another violin shop in Tampa for my future violin needs, as they have been responsive, helpful and even proactive in serving me thus far.

Great treatment from all luthiers. I'm very happy with the advice I got and the purchase. I was…read morenervous to buy a new violin at first, but it was a wonderful experience at Ronald Sachs.

My 11-year-old grandson started 30-minute weekly piano lessons with Miss Grace in June, and I've…read morebeen very pleased with his progress. By his third class, she moved him beyond books with note letters so he could start reading music by sight and sound. She also sings do, re, mi as he plays, which really helps him connect the notes with their sounds. It's a lot to learn, but he's already reading notes, even without much home practice. I've recently started having him practice 15 minutes, three times a week at home. He fusses because he'd rather play video games, but I'm making him practice anyway, and his fluency, confidence, and coordination are showing noticeable improvement. Miss Grace is friendly, patient, and encouraging, and she makes learning piano both fun and effective. I highly recommend her to anyone looking for a wonderful piano teacher!

Buyer Beware! Store Manager Whitney (heavy set woman that…read moresits at the front deck) was offensively rude when I asked to reschedule the last lesson of a 4-Lesson, 1-hour package that I purchased online. We had already completed 3 of the 4 lessons and I was at least a week out from any future lesson, which would have fallen on Thanksgiving week. Also, I had NOT selected my own appointment dates because of a system issue when placing my online order, so I had basically been confirming appointments week after week. (Scam Alert!) Whitney first told me that we were on a reoccurring payment schedule, where I corrected her explaining that I had purchased (paid in full) for a 4-package lesson deal at $318. She stated that the system didn't work like that and that I could only reschedule an appointment prior to our last appointment. I explained I was a week out from the last appointment and she said that I could come again this same week, but that the system wouldn't allow her to reschedule for the date I needed. l then asked what needed to be done and she said that I would loose that appointment and the money that we paid for it. I stated I didn't understand and this is were she got extremely rude and unprofessional, repeatedly saying, "I don't know what to tell you!, "It is in the terms and conditions when purchasing!" (it is NOT) and stating, "There is nothing that can be done!" She then tried to suggest that I was yelling at her, which I immediately shut down and told her that being assertive about my money, and the business at hand, was not yelling. Another employee tried suggesting that she ask the instructor if they would be willing to change the appointment and she refused, given him the evil eye. (I appreciate him trying to be reasonable and trying to help.) After realizing I was not going to get a feasible resolution through the manager, I approached the instructor myself and they happily rescheduled us for the week after Thanksgiving, without hesitation. Two minutes after I left the store I started getting cancellation and reschedule dates, via email. This concerns me because my reschedule date was changed in the system to the wrong date (two days from the last appointment and NOT the week after Thanksgiving). Whitney also immediately called me, apologizing profusely and admitting fault on her and her employees end. What I don't trust is why the rescheduled date had to be done the way it was, and I have a feeling that my fight with this Company is not over, especially after reading so many reviews that included what I have experienced. In preparation, I have pulled supporting documentation from the website FAQs (ex. You can reschedule up to 24 hours before the an appointment without penalty), I have my original purchase receipt, Screenshot of the website issue at the time of my purchase, and screenshots of the years of similar negative Google reviews. Lastly, I am sharing this experience and proof with my contacts within the Gwinnett County School System, including but not limited to other Parents, Band Directors, Principals, and The Superintendent's Office. We should not be advertising this kind of customer service and poor business practice to ANYONE, especially with the reoccurring payment scam when one-time advertised packages have been purchased. Oh, and if needed I will be looping in my Fox 5 Investigate contacts and the Better Business Bureau. I will not be spending another dime with this Company, which is unfortunate because the two instructors that we have worked with have been amazing. We will have to see if they offer tutoring services outside of this organization.

Treated my trombone with care, the staff were friendly.read more

I am a piano teacher and I have been shopping at this location for many years. In general I am…read morevery pleased with the service and the selection. The staff is friendly, the shelves are well stocked, and they have a wide variety of music books and materials for piano. Anything they don't have they can order for your or get transferred from another store. It usually arrives within a few days and they are very conscientious about calling to let you know it arrived in the store for pick-up. If there is a specific song you are looking for they will search it online and print it right there in the store for you. They also have many good sales throughout the year. I have recommended the full-size digital pianos to my students and have always been pleased with the quality. Many times you can get full-size digital pianos for $400, which is a great deal for the decent quality. However, keep in mind that the staff works on commission so they will try and sell you the more expensive item. Listen to your music teacher, and get what they recommend, not the sales people. They have material for both ABRSM and NFMC Federated Festival. They are also very supportive of the local music teachers association. On a regular basic they provide hospitality and refreshments for our monthly meetings. Several of my high school students have also worked there over the summer. I like that they are good at hiring temporary summer help. The only thing to be cautious of is renting instruments. I have never rented so I don't have personal experience, but I have heard stories from my students renting instruments for band or orchestra. Make sure you know all the details of the contract you're signing and read all the fine print.

The people who work here are very friendly and helpful…read more They have a good selection of guitars and their prices are decent. They are also located right next to a guitar repair service which means it is great one stop shop for guitar and bass players.

My son's trumpet was having a valve issue. Jacob knocked the problem right out. Beyond grateful for…read morehis speedy assistance.

Update 11/24 - I do not see how this place stays in business. Still - no synths. Still - the barest…read moreof stock. I don't even go in to browse. Not even worth a walk in.

Appreciate this being one of the few music stores around! Only complaints is that the concert band…read morestuff doesn't seem to be stocked up ever and wish they'd fix up the piano room, all the good pianos aren't on. But thanks for being a spot at least for musicians to swing by!

Local shop, authentic people that you can relate with. They fix our saxophone - all good there…read more The only downside was the wait time was a week to get it to the bench to be worked.

A lot of music…read more Gwinnettt Discount Music is a small music store that manages to stuff a whole lot of different things inside of a relatively small area. A bit difficult to move around in places but there certainly is a wide variety of musical instruments. All the usual guitars, drums, keyboards, and sound systems as well more difficult to find instruments like ukuleles, mandolins and citterns. My friend needed a beginnings trumpet book for his son and he found the exact one that he was looking for. In a store like this one of the main advantages are the friendly and knowledgeable staff. The people working here are pleasant and really know their stuff. An attractive alternative to the large and far more impersonal chain music stores.

If you are tired of that mega-musak-store (you know the one, that rhymes with Guitar Center?), then…read moreswing by and spend a few moments supporting a local shop that is worth the oddball entrance. I've been playing gee-tar for quite a while, so I have most of my gadgets and gear, but as many musicians know, there is always room for more crap. Well not this time. Why you ask? Well over the years I've accumulated quite a few soft-cases for guitars, all of which were quickly replaced with hard-cases immediately to protect my babies. Well soft-cases aren't really in high demand, and they were filling up needed space in my casa, so I decided to donate them. On my way to Goodwill, I remembered that Jireh Music has those crappy commercials that make you remember their name. Instead of blindly donating my cases, I decided to get some big bucks for 'em. $2.00. Yep. TWO DOLLARS. Now this may sound like a bad thing through type, but $2.00 is still more than I had going into the store... Or so I thought. Checking our their current stash, I found another amp that I just HAAAAAAD to have, so I came out around $200 in the hole, OR DID I? Great guys working the shop with a lot of gear packed into a small space. It's not Guitar Center, but that's the good part... It's not Guitar Center. I'll be back to donate one thing and pick up another in the near future.

The staff is always helpful, but not overbearing. I've purchased two guitars, an amp and a cello…read morefrom them. We also rented a viola. They also have competitive pricing on their items.