I am so happy to have found Sara! I am now a loyal customer for waxing, facials and tanning. My first visit was for tanning, which was a nice color and evenly sprayed. I decided to try her waxing and facial services after, and am so glad I did! Sara is very personable and takes the time to make sure you are as comfortable as possible. Very happy customer! read more

I love love love this place! I am so glad I found her two years ago. I go to her for a bikini wax every month. Unlike other places, she uses a wax directly on my skin and NO STRIPS! It does not hurt as much as it use to before I switched and bye bye redness! She genuinely cares about my skin and has so much experience to share! Sara you are the BEST!!!! Ann P., please note that Sara does not do any Groupon deals. The lady next door to her does but that lady just does nails. I'm sorry, about your experience but it is important to note that these two businesses are different and Sara does not run the nail place next door. I hope you all try her, she is just great and does a fantastic job on skin care!!! read more

After 20 years away from Los Altos, I returned to find my beloved Potentials still existed! But, what a difference. Sara Robinson took over the studio years ago, and I had the pleasure of meeting her about 6 months ago. Sara keeps my eyebrows styled, and also is an expert at facials and waxing. I hate changing estheticians, but Sara put me at ease. She has such a calming personality, and tailors her service to you. I cannot recommed her enough! A rare find in Los Altos! read more

Like other Yelpers said, Sara knows what she is doing. After my first treatment, I have refused to seek treatment anywhere else. Sara's recommendations are always spot on, and I love the ambiance of her salon! She also has a nice selection of products available for home use! read more

What a relief to find an aesthetician that understands my temperamental skin! Sara is very knowledgeable in treating both aging skin and acne (I am blessed to have both). She skillfully assesses my skin and provides me with a custom treatment based on what I need at the time. She also recommends fabulous and affordable products that keep my skin in balance between facials. She is wonderfully attentive during the entire treatment and gives a relaxing massage as well. This summer I decided to try Sara for a bikini wax. She was great! Her technique was much less painful than other salons I have tried and I had no post-treatment irritation. I highly recommend Sara for all of your aesthetic needs. She also has a lovely make-up line and does lash-tinting as well. read more

Sara's skincare studio is decorated beautifully, impeccably clean and sanitary. Sara makes sure you are comfortable while providing services In a very professional manner. The treatments are personalized and the services are provided with special attention given to details. Sara takes care of my facials, eyelash tinting and bikini & facial waxing needs. I have really thin sensitive skin which used to turn bright red and breakout every time I went to be waxed. I am so thankful that Sara uses superior wax products which do not make my skin reactive. Sara is great and she does know her stuff! BTW she does give a GREAT scalp massage if you like that kind of thing. the first time my eyelashes were being tinted she asked if I would like scalp massage. Wow, what a treat! read more

I have been going to Sara monthly for at least 11 years. I get facials, hair removal, and make-up. She is friendly, professional and very knowledgeable. I have sensitive skin and she uses all natural and organic products with me. She works with regular customers as well brides for weddings and special events. I highly recommend her! Naomi : ) read more

Sara is a very talented makeup artist. She did my makeup for my wedding and also did my makeup for a video shoot I recently had. She knows how to accentuate beauty without making you look unrecognizable or clownish. She also knows the difference between what is needed for a photo shoot vs video vs real life. If you have an important event coming up, don't risk going to anyone else. Sara is a true professional. She has tons of experience and can handle all types of skin, people, and looks. She will also listen to what you want and make it happen. I've had my makeup done by others in the past, but no one is as good as Sara. read more

Sarah is Awesome! I highly recommend her facials and eye brow waxes. She is extremely thorough and caters to the specific needs of your skin. I have specific skin problems and the combination of her facials and recommended facial cleaners and moisturizers have solved my problems. Recently, I had hair challenges that my hairdresser couldn't figure out. I explained the problem to Sarah and she took the time to speak to consultants at a professional beauty supply store, who recommended a hair treatment that worked! Talk about amazing customer service. I'm so grateful for her help. read more

SPRAY TAN is the reason I went. She may be great for other things but the tan was the worst $50 I ever spent. I left for FL the next day and had orange streaks galore, as well as white areas where it rubbed off (stayed there 20 minutes and she said it was dry...). Luckily I had self-tanner toweletts with me when i got to FL, but it was still an embarrasing look for a few days. Steer clear of this place for tanning! read more

I have been going to Sara for many years. She has kept my skin healthy and glowing. I highly recommend the micro abrasion treatment and the skin products Sara carries. I always get complements on my skin and owe much to Sara's treatments. The atmosphere is calming and friendly, I never feel rushed or obligated to buy products.I have to say I wouldn't own any lipsticks!! Miriam R. read more

Once you go to Sara - you won't be able to go to anyone else! Sara is the best. I have gone to Sara for a few years now for brow waxing. She took time to understand what I wanted and made shaping suggestions given my face. Also, I have tried Sara's facials and it has made a huge difference in my skin. She truly knows skin and helps personalize her services/products to you. I cannot say enough good things about her services! read more

Visits to Sara are always magical, and I am so grateful that I stumbled across her review page here while searching for a good facial on one of my trips home to Los Altos. Every time I have an appointment with Sara I leave with radiant, dewy skin, and I only wish I lived close by so I could visit her more often! Sara will be able to look at you and tell you exactly what you need to take care of yourself until the next visit, too. She is generous with her time and knowledge, and always does a superb job. Thanks so much Sara! read more

Sara's Makeup and Skincare is indeed as good as it gets. Sara pays extreme attention to detail which is unusual. She is highly experienced and I go to her for tinting my brows/eyelashes (I'm grey), waxing, facials, and an occasional massage. She listens carefully and will do exactly what you want. She will offer suggestions if she knows this is okay with you (it certainly is with me!). She is flexible in scheduling and will schedule on phone or on email. She takes her business very seriously and it shows in all of her work. I've never had a complaint with anything she's ever done. And she is a person who gives recommendations carefully - so that when she does give a recommendation, I know that this person is the one to go to. I really like her. I really respect her. I would not go to anyone else - and there are a million of these folks around - but Sara is as good as it gets. I highly recommend her read more

I highly recommend Sara. I have been going to her for facials and products for 6+ years. She did my wedding makeup and I was very pleased, which isn't usually the case. She recommends very good skin care products and makeup that make a difference. Her salon is very relaxing. She's very pleasant, diligent, and really intelligent. It's a pleasure to have her as an excellent service provider. read more

This is the absolute BEST salon for skincare in the bay area. I have been seeing Sara for my skin and bikini waxes for over 7 years now. As someone who has struggled to obtain clear skin all my life, I can honestly say that I have never seen such incredible results as I have after visiting this salon. Sara is a skilled expert and understands skincare inside and out. She only recommends the best lines of products (Epionce is amazing!) and does a full analysis of each client's skin in order to customize a skincare routine that works for each individual. She gives wonderful facials that really cleanse the skin from deep within. Sara is awesome to work with and I not only consider her a business partner, but also a great friend. She is always there to help with advice and accommodates her clients' needs time and time again. I feel so thankful that I was referred to her many years ago and have never stepped foot into another salon since. Sara's Makeup and Skincare comes HIGHLY recommended from me. (P.S. I also received a spray tan recently and was very happy with the results. I would guess that Liz W. who mentioned a not so great experience with the tan must have rubbed extra tanner onto her skin w/ the towelettes she mentioned. I would recommend not using anything on top of the spray tan and allow it to settle. My experience at Sara's has been nothing but positive!) read more

I highly recommend Sara. She is extremely knowledgeable, professional, and is a nice person as well. You won't be sorry you called her!

Sara is a fabulous aesthetician! She carefully analyzes skin type and realistic life-style - time available and interest in skin care and make-up. The products Sara uses during her treatments, and the ones she sells, are wonderful for sensitive skin. For the past six years she's been providing exceptional service and value to me. I recommend her without hesitation. read more

I like to get a deep cleaning facial several times/year from Sarah. She runs her own shop, conveniently located in downtown Los Altos. You don't have to go into a fancy spa, but you get pampered here too! She carries a professional line of skincare and makeup products. Great brow waxes too! read more

I have been going to Sara for about three years. She does excellent waxing, gives great facials and sells excellent products. Friendly and professional she is always willing to work with busy schedules to make appointments. I highly recommend her services. read more

I decided to go here after looking at the reviews. Sara was very nice. Her place can be a bit difficult to find as you have to go through a nail place first. I went for eyebrow and eyelash tinting. Her recommendations for color were good. I didn't want to get my brows too dark. While the color was on my lashes she starting plucking my eyebrows saying they needed some cleaning up, however she changed the shape of them and never asked how I like them. She also didn't warn me that the developer would sting my eyes and the color didn't even reach my bottom lashes. (lash tinting defintely not worth what I spent) I'm sure most of her services are good.. she's had lots of experience but just make sure you ask questions and tell her exactly what you want or don't want! read more

Sara is the best. All quality - her skills, experience, and the products she uses. She is a very warm and caring person, who has an intuitive understanding of her clients' needs. She is very accommodating with appointment scheduling. I have been going to Sara for several years now, and won't go anywhere else. read more