Very good, fresh and clean. One employee fools around a little too much, it makes me feel like he could fool around with the food too. Other than that, great food I don't think I will be going back to this place until the bully employee does not work there anymore. He says Spanish bad words to the other employees and doesn't even care if customers are around. I find it very disrespectful. I love the food and hope to come back one day. read more

Choosing what to get amongst the lineup of small stalls , I smelled this good food at SARKU JAPAN. The ordering process was very quick and the food cane out quick, the staff are very fast like all in the fast pace. I got the TERRIYAKI BEEF & SHRIMPS, it came with Rice and Veggies. There are flavors on the Meats and Shrimps but not strong enough for me to crave for them for a next visit. read more

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The service was terrible. The staff was very rude and acted like they were doing me a favor. I couldn't pay through the app, and instead of helping, they got angry. If you don't like your job, don't take it out on your customers. read more

Sarku Japan located inside Plaza Bonita mall in between Charley's and Sabarro at the food court area. They have handmade rolls, variety of rice dishes and fountain drinks. Great prices for mall food, good portion and it always comes out hot and fresh! Great staff and customer service. Good place if you're looking for healthy options. read more

Sarku Japan - Japanese Near Me - National City, California

Got the #1 of the menu. Chicken was good and service was fast. Portion was also good. read more

Sarku Japan - Number 1 was good, service was fast. - Japanese Near Me - National City, California

Honestly this place is hit or miss. If you order online for a quick pick up, forget it. At times, they've forgotten to make my order, and I've had to wait 20+ minutes. If they don't forget your order, you still have to wait in line to get your food. There's no designated pick up part of the counter. The food is good but definitely worth waiting for Tuesdays when they have a special on their basic teriyaki plate. The soda is always flat though. The workers always look mad, and it feels like you're inconveniencing them by ordering. read more

I don't really have much to say about this place. It's in a mall, so the seating is dirty. It's really pricey. The food is bland and not anything special. It's fine, but not very good. I'd give it a 2.5 if I could. read more

Sarku Japan - Bento box (teriyaki chicken, I ate some of it, they give you more than what's shown) - Japanese Near Me - National City, California

I have been coming here for more than 2 years and everytime time i got the food is cooked to perfection i always get the chicken teriyaki. Always greeted with a smile. read more

Located at food court at Westfield Mall Plaza Bonita! Busy spot with just ok eats. You can see the cooks in action while waiting for your order. I ordered beef teriyaki bento. Beef was not of the best cut but ok non the less teriyaki sauce was just ok. Rice was cooked perfectly and not soggy like some places. Grilled veggies were plain in taste. Maybe if they put some of the teriyaki sauce on it it would be better in flavor. Gyoza were good in flavor and plumb sauce packets was a nice compliment. DO NOT order their shrimp tempura! ALL tempura and BARELY any shrimp! Waste of your money! California roll was actually simple yet very good in flavor, it was very surprising. read more

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Service was very good. Service with a smile and answered all of my questions. 4/5 Had to wait 15 minutes for my Bento box. Granted, it was on a Sunday at 11:45am, however, they had sufficient manpower. 2/5 Chicken teriyaki bento: include were 3 fried gyozas, 4 California rolls, cabbage and broccoli, rice and chicken teriyaki. The gyoza s were soggy and not flavorful at all. The cal rolls were not well made and the rice was hard. The chicken teriyaki was very good. The sauce was amazingly good. 3/5 Parking: Mall parking Food court ambience. read more

Sarku Japan - Japanese Near Me - National City, California

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all year round! It's always a pleasure to grab a quick, hot chicken teriyaki at Sarku Japan in Plaza Bonita Mall. The staff is incredibly friendly, and the waiting time is just right. The taste is consistently outstanding. I highly recommend everyone in the San Diego area stop by for a quick, tasty bite. Not only will you enjoy a delicious meal, but you'll also be in a prime location to do some shopping, hitting two birds with one stone. Highly recommend eating here! read more

Sarku Japan - Chicken teriyaki - Japanese Near Me - National City, California

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One of my all time favorite restaurant at the inside of a mall. Most malls for some reason has Sarku and it's no different at Plaza Bonita. I was super hungry and really excited to get to purchase something from here. Most everything nowadays seems to cost on average above $10 for lunch so it was nice to get a good amount of food for the price. Super simple chicken and rice. While standing and watching them cook it fresh the smell just pulls you in. Most everyone I think were just excited as I was. It was probably the only place also inside the food court that had a line. It has been awhile since I had this and they have it down to a science. No matter what city I have eaten at Sarku and it all tastes just as yummy. Friendly Cashier as well. read more

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At closing, we witnessed the employees standing on the cooking surface to clean the fume hood. I'm not sure why a step stool wasn't used and why a person with dirty shoes is standing on the same surface where they cook the meats and vegetables. I am never eating at this franchise ever again. read more

Love the food here. Normally when I order i ask for no rice, just everything else. Recently I wanted to have just a little rice, more veggies than the rice, and they actually met my needs. I hope this wasn't a lucky roll of the dice. Very happy today. read more

REV has a history with Sarku Japan! Years ago I used to love eating there in the food court at Mission Vally while shopping. It was heartbreaking to see that there is no food court at Mission Valley now but this was taken care of when I visited Plaza Bonita and my eyes lit up when my looked up and saw the Sarku sign! I had to check it out! I have to say that there are some pretty good food outlets at this mall. But my sentimental feeling drifted toward the need visit Sarku Japan! First, I'll say that I like the food court at Plaza Bonita because it is clean and organized in appearance. There is a decent-sized seating area that's not difficult to navigate.The food court is next to the theater, so the convenience to visit one of these shops is a plus too. Second, my favorite meal at Sarku has always been the teriyaki chicken plate that comes with a vegetable medly, sticky rice, and teriyaki chicken cooked up on the fryer. It was clear that this Sarku was awesome as both of the plates I ordered were cooked perfectly and the veggies were greener than I had ever seen them at a Sarku outlet. Can't tell you how special it was to have that meal again! Sarku is a true fast food outlet but it never feels that way to me. There is not a lot of complexity in this meal or in the beef plate, but it is just plain out GOOD! I like Sarku. It's like there's a magnet that pulls me toward it whenever I'm in a mall that has one in its food court. This is a good Sarku Japan shop at Plaza Bonita. I could eat here anytime and surely will again. I encourage other to visit it as well! Recommend: HIGH read more

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I am very happy this place is here. There used to be a Japanese food place before but it closed and was replaced with something else that didn't last. This was our 2nd time here. For less than $10 you can get a double chicken plate that lasts 2 meals. You can't beat that. The cooks are very nice, requested extra teriyaki sauce and our chicken well done. He said no problem and took care of us. The chicken was great and the rice and vegetables were fresh and not mushy and overcooked. We'll be back. read more

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What would I would without Sarku japan! Fresh Chicken or Beef Teriyaki cooked right in front of you - The combo comes California rolls using real avocado. Honestly better sushi than I've had in actual sushi restaurants, and the price is on point! I would even order extra sometimes. Polite staff too that work hard and fast. Definitely worth it 110%. read more

Late Post: Actually ate here a few months ago. I used to go to either the Horton Plaza or Mission Valley locations...if they're even there anymore. Because of this pandemic. I haven't ventured out much. And a lot of restaurants are unfortunately closing. Glad to see this one closer to home is still around. There's something about their teriyaki chicken that draws me in. Maybe the sauce? Or the freshly cooked chicken? Or maybe the simplicity of just chicken, rice and veggies. Whatever it is, I could always go for an order of double chicken teriyaki. They're a simple operation. You order and they start preparing your meal. Freshly cooked and straight from the griddle to your plate (to go container). My only gripe is when there are multiple people waiting, some people don't keep track of when or what they ordered. So when the cook announces an order is ready. People don't know if it's theirs or someone else's. They don't say an order number. Just the type of food. This can be annoying because if there are 2 orders that are the exact same. The customer that is not aware of where in line they are, thinks that he/she is the only one that ordered that particular plate. So there is a little confusion and debate as to who's plate it is. I only bring this up because it's happened to me several times. Luckily, the cook pays attention and kind of directs customers with a little nod or eye contact. To let them know "Pssst, That's your order" I've tried a few of their items, but I've made the double chicken teriyaki my Go-To at Sarku. read more

Sarku Japan - Double Chicken Plate - Japanese Near Me - National City, California

posting this so the employee that went to the restroom and didn't wash her hands will see this and hopefully change her ways. Not sure what she does there, didn't see her working the front but did see her peek out from the back to speak to someone up front. I sincerely hope there is at least a sink and soap back there and that she washed her hands at some point before touching food. That's absolutely disgusting, I really hope you see this and know that customers are watching. read more

They have a sushi bar and a teppanyaki grill side. I usually get the chicken teriyaki double meat. Comes with rice and veggies and I ask for extra sauce over the rice. So good ! Can feed up to 2 People. They have beef or shrimp as an option but I prefer the chicken teriyaki. They cook it right in front of you. Friendly service. It's located in the mall food court. Can be loud because of the exhaust vent above the grill and the crowd in the food court. read more

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Worst service ever, lady handing the food thinks that we work for her and want us to close lids put our food in bags and say thank u at the end. Whats wrong with people read more

The chicken Teriyaki is very good! Family favorite. Thank you. This place never disappoints.

Always gives good flavor fast service and great price I'm definitely going back here coz they're always competing with panda right next door read more

Sarku Japan - Shrimp & chicken teriyaki - Japanese Near Me - National City, California

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Love the food. Happy this place is STILL OPEN. Been looking all over to find them. All the other places in San Diego closed. Drove 25 minutes to get it, but totally worth it. read more

Sarku Japan - They are OPEN - Japanese Near Me - National City, California

Thank you to the team here, they're the best! They Always give amazing service! I always have to have my fix of chicken teriyaki! read more

People who ordered after me got their food before I did sad they shut down all the other sarku Japan I use to go to the one in north county fair. I don't recommend this one. There are a lot of other choices in the food court. It is a busy location since plaza Bonita is very popular so it super loud and busy. read more

If I could give 0 stars, I honestly would. I purchased food here Sunday evening for dinner to take home. After a few bites and a couple hours later, my husband and I had gotten EXTREMELY sick/food poisoning. It was so bad we both had to miss a day from work and for our second day we're still recovering. I would like to see if I can get a refund as I didn't finish the meal. I was honestly disappointed, I love sarku japan and I was saving the rest of my meal for a late night snack but was so grossed out, I had to toss it in the trash. Never again am I eating mall food. I work in the food industry myself and I'm hoping this place temps the chicken to 165°F. Having a gastro complaint is not good. read more

this place is in the plaza bonita food court. the shrimp tempura was good. rice and beef teriyaki was nice and hot. water tasted good and cold, but if you want a big cup of water instead of a little styrofoam one, they try to charge you a dollar for it. is it really that expensive? vegetables and gyoza were cold and california roll wasn't that great either, but edible. would come back for the shrimp tempura, that was nice and crispy as it should be. read more

Sarku Japan - a meal in a plastic container - Japanese Near Me - National City, California

I was recently in line to order from this location. The food is amazing and was one of my go to spot to eat, but while in line I saw a RAT fall out from the grill side of the bar. I was shocked like I didn't want to believe it. There is a gap on the grill side of the line where you can slide your foot in and that's where the rat fell from and hopped right back up. I didn't want to write this review because this was a local favorite spot for my daughter and myself, but I can't bring myself to go back after seeing what I saw. If that's a rat I could see in the middle of a busy food court imagine what we can't see. read more

Ordered beef teriyaki to go. Barely had any beef in my order!!!! Awful!!! Not coming back.

I've ate at this spot few times. It's inside plaza bonita mall. The two Mexican cooks have great personality and always offer me great customer service. I have eaten the Red Bull sushi and that is full of favor. Also, the beef & shrimp #5 is yummy. You have the option to get it with veggies, noddles and rice or however you want your plate. If you work at plaza bonita you get 10% discount. My daughter works there that's how I know. Definitely one of my to go spots. read more

I used to love this place but last time I was there I ordered a teriyaki chicken bento box which comes with rice, teriyaki chicken, sushi rolls, gyozas and a fresh saldad but instead of salad I got steam cabbage with carrots and my sushi smelled like a wet rag it was really disgusting and made me lose my appetite. I gave it 2 stars because the rice and gyozas were ok. read more

This is always a go to you when my family visits Plaza Bonita Mall. Friendly employees. Very professional and kind. Always have a great experience here. Fast service. Great quality food and reasonable prices. Always freshly prepared and super delicious. 5 star service all the way. Highly recommended!!!!! read more

Cheap Sushi, bad shrimp, cold and hard dumplings. Wanted to eat sushi so we stopped by here at the food court. Big mistake. For a low price sushi, 8 pieces but bland, you get what you pay for. Decided for the entree to have a Teriyaki Shrimp Bento. The first bite already made my stomach hurt but I hurdled through and I regret so. The bento even came with cheap airplane salad, dumplings that tasted like plastic liner, and some small pieces of bland California rolls. The salmon avocado roll was so tasteless I wouls cling to the side of ginger for any sort of flavor. Eating from here reminded why I dont try new things read more

Sarku Japan - Shrimp Bento, DO NOT ORDER unless you're ready to call out sick for work tomorrow - Japanese Near Me - National City, California

As I work at UTC mall, there was a Sarku store inside the food court but they closed on March this year as I learned that they are having difficulty as I met a person who is working there now he used to work at at store at Westfield North County of Escondido where now also closed as we well. This store is the only one and the last store in San Diego now, that means for those of us who live in San Diego area and want to enjoy their food, Plaza Bonita is the only one to go and I'm sure we want it to keep staying, hopefully it can stay strong and hang in there. read more

I was so excited to see this place in Plaza Bonita. My fiancee and I love eating here and the staff is really friendly. Portions are generous, the teriyaki chicken is the best I've had! read more

Sarku Japan - Always so good, never had a bad experince! - Japanese Near Me - National City, California

Best customer service ever. Always hot and fresh which is why I keep coming back. From fashion valley to plaza Bonita , these guys deserve all the kudos. Happy holidays and a wonderful new year read more

Food is pretty good for fast food, I love coming here, never experienced any problems. Recommend for first timers

Food and service was spectacular! Got a chicken bento box and a lemonade. The bento box comes with a variety of food for a pretty cheap price compared to other places in this food court. The lemonade tasted a bit watery but nonetheless tasty :) read more

When I heard this place opened here I came down to1 get my chicken teriyaki bowl fix the very next day. I remember as a kid going to Horton plaza smelling that fresh cooked meat, and getting the free sample of chicken from this place. From there I was hooked. So glad they opened this place up in the South Bay, you cant beat the portion, quality, and taste for the price. I recommend the double chicken and substitute the white rice for the noodles for 50 cents, or the fried rice. Ask for a ton of teriyaki sauce on top when they serve the box to you. You won't be disappointed;) read more